--- title: Giftsenda Reviews meta_title: 'Giftsenda Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Giftsenda works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 24 scale: '5' date_modified: '2026-10-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Giftsenda Reviews & Product Details

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Pricing

Pricing provided by Giftsenda.

Single Project

Pay As You Go
With One-Time Purchase

Prepaid

Contact Us
Per Year

User Insights

Average based on 24 real user reviews.

Giftsenda Reviews (24)

Reviews

Giftsenda Reviews (24)

4.8
24 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent customer service and ease of use of Giftsenda, highlighting the platform's ability to facilitate gift sending across various countries with minimal hassle. Many appreciate the variety of gift options available and the responsive support team that assists with any inquiries. A common limitation noted is the high shipping costs in some regions.

Pros & Cons

Generated from real user reviews
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Norma M.
NM
Norma M.
Mid-Market (51-1000 emp.)
"Fast results and great customer service!"
5/5
What do you like best about Giftsenda?

I wasn't a long standing customer, just someone who needed a solution to a relatively small problem. Giftsenda was able to meet my expectations and provided great customer service and support to make sure the project went off without a problem. It was easy to use, and implementation was a breeze for our project. I was very impressed with the customer service I received, and continue to receive, and plan on utilzing them again in the future. A great product and great service! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

I did not experience any downsides with Giftsenda. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the great review, Norma! We appreciate your support and look forward to working with you again.

Valerie M.
VM
Valerie M.
Small-Business (50 or fewer emp.)
"Giftsenda Customer Service is incredible!"
4/5
What do you like best about Giftsenda?

I have nothing but good reviews about Giftsenda.They've helped my team to send gifts to clients around the world with ease.

The customer service is fantastic.They will go above and beyond to deliver to our team or clients, and have fast response times. Shoutout to Lu who has worked quite closely with our team

I'd highly recommend!

Valerie Mhere Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There are a few countries we would like to see more variety of options for gift vouchers in other countries Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the great review, Valerie! We will definitely keep your recommendation regarding the gift vouchers in mind. We appreciate your support.

Bolor N.
BN
Bolor N.
Business Operations Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Giftsenda review"
5/5
What do you like best about Giftsenda?

It's great platform for companies to reward employees and customers that are international as well as reward several hundred different people with one click of a button. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

The only thing to dislike about Giftsenda is the shipping fee of $19 which is a bit high compared to amazon's free delivery, however, the gift options are really good. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Excellent for international teams"
4/5
What do you like best about Giftsenda?

Lots of international options (outside of the US). Really like all the different metrics and info for the gifts. Customer service is extremely responsive and resolves issues quickly Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Newer platform so several bugs. Gift selection isn't as polished even though it has lots of options Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, and apologize if you experienced any bugs. We appreciate your support and hope to work with you again soon.

BC
Bruno C.
Quality Assurance
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Provide hassle free experience"
5/5
What do you like best about Giftsenda?

They have everything from personalized items to experiences, which is fantastic. The only thing I suggest is making the dashboard more user-friendly for access to gift descriptions. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

There are options for customizing and personalizing gifts. There are limited features, for managing loyalty programs and employee gifting within the platform. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, hopefully this will also resolve some of the issues you found with your loyalty end employee programs. We appreciate your support and hope to work with you again soon.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Responsive team and process!"
5/5
What do you like best about Giftsenda?

I truly enjoyed working with my coordinator Lu, who was very responsive with great follow-through. She worked closely with me to create a campaign to recognize employee anniversaries, which was well-received by all! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

NA - happy with how simple and straightforward the entire process was. Review collected by and hosted on G2.com.

Response from Marianne F of Giftsenda

Thanks for the wonderful feedback! We appreciate your support.

Robert K.
RK
Robert K.
Manager of Customer Success
Small-Business (50 or fewer emp.)
"Excellent service / Great gift selection"
4.5/5
What do you like best about Giftsenda?

My Giftsenda concierge was great to work with throughout the process. I needed a single place to manage gift selection and sending to our international client list. This service did it! Great selection of gifts that are shipped internationally from local shops and vendors. Your client gets to pick from a list of gifts within your budget, and Giftsenda does the rest. Any dollars left after the campaign is complete are returned to you. I will use Giftsenda again for my client's gift needs. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

The campaigns status dashboard has lots of useful information but needs to give me a better user experience. Hyperlinks to the gift descriptions would be helpful from that dashboard. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Flexible and reliable"
5/5
What do you like best about Giftsenda?

The team at Giftsenda are very responsive and there's lots of variety when it comes to gifts. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Nothing in particular. Would only be better if it was more well known. Review collected by and hosted on G2.com.

RB
Robert B.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"A Great Gifting Solution"
5/5
What do you like best about Giftsenda?

Giftsenda was very flexible and able to meet our needs when others were not. Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Nothing, the entire experience was great. Review collected by and hosted on G2.com.

Tatyana K.
TK
Tatyana K.
Mid-Market (51-1000 emp.)
"The guys are doing very cool and useful stuff! it's very valuable!"
5/5
What do you like best about Giftsenda?

Our manager Ivan Sherbakov is always in touch, any questions were solved almost instantly, it's incredible! Attention to detail and a pleasant friendly attitude to the customer - it is very valuable! Review collected by and hosted on G2.com.

What do you dislike about Giftsenda?

Have no idea! really! you guys are rock! But something needs to be written to move on to another question. Maybe there's another button here, how to skip this question? but I haven't found it) so I'm just filling space with text, sorry about that not a single complaint about the company! Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Giftsenda.

Single Project

Pay As You Go
With One-Time Purchase

Prepaid

Contact Us
Per Year

Pay As You Go

Pay As You Go
With One-Time Purchase
Giftsenda Features
Direct Mail Design
CRM & Marketing Automation Integration
Custom Batch Sizes
Mailing List Management
Dashboards & Reporting