I appreciate using GEP SMART as it effectively solves the opportunities for us to gain more business from our clients, thus contributing to the company's growth. The tracking of all information for every request for proposal is invaluable, as it enables us to easily manage details and streamline communication. The opportunity to ask questions and get answers further enhances our workflow and efficiency. Setting up the platform was straightforward, and I found it user-friendly, especially with the guidance from our customer. My experience with GEP SMART has been quite positive, to the extent that I rely solely on it and do not require additional software. Furthermore, if the success ratio of gaining new business via proposals validates our efforts, it’s a strong motivator for continued use and potential repurchases. I also believe it is a good platform for learning, as it seems to evolve with usage, allowing for better integration and understanding over time. Overall, on a scale of 1 to 10, I would rate my likelihood of recommending GEP SMART to others as an eight. Review collected by and hosted on G2.com.

so far I do not have any negatives Review collected by and hosted on G2.com.

It is one of the best Source to Pay (S2P) platform. It is easy to use and integrate with any companies procurement activities. Easy integration and ease of platform use is what i like best. There is a 24/7 customer support as well provided by GEP for this Review collected by and hosted on G2.com.

It is slow when we dump in lot of data and also doesn't have good P2P features. Review collected by and hosted on G2.com.

Simple, intuitive, user-friendly interface Review collected by and hosted on G2.com.

reports and analyticsReports are not intuitive, dashboards cluttered Review collected by and hosted on G2.com.

As a user I could say it is a very good tool for procurement and supply chain, it combines many functions into single platform which makes it more efficient to use. Their Ai features are very much helpful which provide more insights for better decision making,even support and tranning are available to help with using the tool Review collected by and hosted on G2.com.

Sometimes it gets difficult as there are limitations in customizing the platform to fit very specific need or processes also when it's comes to pricing it cost higher premium as compared to the other in competition, and for new user who is using for the first time requires time & training to fully understand it's features Review collected by and hosted on G2.com.

The ease of creating dashboards to overlook Spend data. Review collected by and hosted on G2.com.

Nothing as such. It's very easy to use and learn. Review collected by and hosted on G2.com.

I've been able to make much better decisions and understand how to save expenses thanks to being able to get the data I need. It took a while. To be able to navigate and comprehend how to collect information, you must be well trained and familiar with the instrument. The user interface (UI) is attractive, yet it might be difficult to navigate the application. We utilise it as users and manager of users to make purchasing choices and primarily to set up approval procedures inside the company. It establishes oversight over buying decisions and accelerates business process approvals for indirect purchases. Based on the cash amounts in the papers, we have developed a highly transparent approval procedure. It takes less time to produce an invoice from a PO and a PO from a pr. use its invoice extraction bot to reduce the need for manual data entry. Review collected by and hosted on G2.com.

The integration of documents can occasionally lag. GEP Smart is a little more expensive for smaller organisations compared to other market-available procurement options. To improve capabilities, some of the features need to be modified. To obtain automatic reports, new commands must be created. Review collected by and hosted on G2.com.

Comprehensive Procurement Solution: GEP Smart provides a range of procurement and supply chain management solutions in one platform, making it easy for users to manage all aspects of their procurement processes.

Cloud-Based Platform: GEP Smart is a cloud-based platform, which means users can access it from anywhere, at any time, on any device with an internet connection.

Real-Time Analytics: GEP Smart provides users with real-time analytics and reporting, allowing them to make data-driven decisions and identify areas for improvement.

User-Friendly Interface: Users have noted that GEP Smart has an intuitive and user-friendly interface, making it easy for them to navigate and use the platform. Review collected by and hosted on G2.com.

Complexity: Some users have reported that GEP Smart can be complex and challenging to set up and configure, requiring a significant amount of time and resources to implement.

Customization: While GEP Smart is a comprehensive procurement solution, some users have noted that it could benefit from more customization options to better suit their specific business needs.

Price: Some users have reported that GEP Smart is a bit expensive compared to other procurement solutions on the market, especially for smaller businesses or organizations with limited budgets.

Integration: Some users have noted that integrating GEP Smart with other systems and platforms can be challenging and require additional resources. Review collected by and hosted on G2.com.

The first thing is it's easily accessible and everyone gets to have the same view of the database. Tracking and visibility is really good and help desk of GEP smar is really good Review collected by and hosted on G2.com.

Sometimes it gets difficult to find what needed inside the system and loading speed is little on the slower side when compared to other systems and this are the only 2 problems as of now and if they work on this then their will be better outcome Review collected by and hosted on G2.com.

The best part about the software is its full cycle, one doesn't have to work with multiple tools. This is indeed a new generation tool. I would say, this is better than Ariba S2P. Review collected by and hosted on G2.com.

Well there nothing as such. The GUI is good, reporting is good feature and also giving training to team mates is easier than any other traditional ERP. So it's good. Review collected by and hosted on G2.com.

- The UI is amazing and easy to understand.

- Data visualisation is very easy.

- Has great integration with SAP.

- Provides approval support for end business users Review collected by and hosted on G2.com.

- Sometimes it gets slower.

- Need more AI based integration.

- Navigation is quit hard as per my experience.

- SMART user guides and Release Notes have to be more developed. Review collected by and hosted on G2.com.