The G2 on Frontlyne

Frontlyne Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the effective training tools of Frontlyne, enhancing employee skills and providing excellent backend support. (4 mentions)

Users highlight the efficient and quick customer support from Frontlyne, enhancing their overall experience. (3 mentions)

Users praise the ease of use of Frontlyne, highlighting its intuitive interface and efficient support that enhance productivity. (3 mentions)

Users appreciate the efficiency of Frontlyne, enhancing training experiences and streamlining organizational planning effectively. (2 mentions)

Users value the efficiency improvement that Frontlyne offers, simplifying tasks and speeding up workflows significantly. (2 mentions)

Users report limited features in Frontlyne, including incomplete mobile apps and insufficient filtering options. (1 mentions)

Users often face login issues with Frontlyne, causing frustration when accessing their accounts and features. (1 mentions)

Users are frustrated by the missing features in Frontlyne, including incomplete mobile apps and limited ticket management. (1 mentions)

Users report incomplete mobile app details, leading to filtering issues and difficulty claiming created tickets. (1 mentions)

Users report notification issues in Frontlyne, like incomplete mobile app details and ticket claim problems. (1 mentions)

5 Pros or Advantages of Frontlyne

1. Tools

Users praise the effective training tools of Frontlyne, enhancing employee skills and providing excellent backend support.

See 4 mentions

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Preet M.

Enterprise (> 1000 emp.)

5.0/5

"A very useful and comprehensive tool"

What do you like about Frontlyne?

Simple yet complete tool, lots of options like SOPs, Geo tagging and so more Best thing is their backend support

Jaspreet O.

Enterprise (> 1000 emp.)

5.0/5

"Frontlyne as a Learning and Field Training Management system"

What do you like about Frontlyne?

It bridges the last mile of learning at the store/branch employee level by giving a tool in the hands of the employee and the store manager to cascade

2. Customer Support

Users highlight the efficient and quick customer support from Frontlyne, enhancing their overall experience.

See 3 mentions

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Preet M.

Enterprise (> 1000 emp.)

5.0/5

"A very useful and comprehensive tool"

What do you like about Frontlyne?

Simple yet complete tool, lots of options like SOPs, Geo tagging and so more Best thing is their backend support

Spanjal A.

Mid-Market (51-1000 emp.)

4.5/5

"Smart platform and user friendly, easy to use for admin and end users"

What do you like about Frontlyne?

Comprehensive user interface and ease of uploading content from an admin point of view. Efficient and quick customer support

3. Ease of Use

Users praise the ease of use of Frontlyne, highlighting its intuitive interface and efficient support that enhance productivity.

See 3 mentions

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allan s.

Mid-Market (51-1000 emp.)

5.0/5

"Frontlyne is a good system but need to fix some issues"

What do you like about Frontlyne?

It makes my work much easier and faster.

Spanjal A.

Mid-Market (51-1000 emp.)

4.5/5

"Smart platform and user friendly, easy to use for admin and end users"

What do you like about Frontlyne?

Comprehensive user interface and ease of uploading content from an admin point of view. Efficient and quick customer support

4. Efficiency

Users appreciate the efficiency of Frontlyne, enhancing training experiences and streamlining organizational planning effectively.

See 2 mentions

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allan s.

Mid-Market (51-1000 emp.)

5.0/5

"Frontlyne is a good system but need to fix some issues"

What do you like about Frontlyne?

It makes my work much easier and faster.

Paras N.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent experience and very helpful software"

What do you like about Frontlyne?

It is very effective tool in enhancing you Training exeprience in you organisation. Its seamless dashboards will help you deep dive and plan your orga

5. Efficiency Improvement

Users value the efficiency improvement that Frontlyne offers, simplifying tasks and speeding up workflows significantly.

See 2 mentions

See Related User Reviews

allan s.

Mid-Market (51-1000 emp.)

5.0/5

"Frontlyne is a good system but need to fix some issues"

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allan s.

Coordinator

Mid-Market (51-1000 emp.)

1/15/2025

"Frontlyne is a good system but need to fix some issues"

5/5

What do you like best about Frontlyne?

It makes my work much easier and faster. Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Some issues like filtering, I cant claim my created ticket, no back short cut, mobile apps not complete details. Review collected by and hosted on G2.com.

Anjana P.

L&D Manager Pan-India

Enterprise (> 1000 emp.)

1/15/2025

"User friendly"

4.5/5

What do you like best about Frontlyne?

The look and feel of the app is good and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Any new enhancement takes a long time, a lesser tat for generic queries/changes as well as any enhancement would be very helpful. Review collected by and hosted on G2.com.

Preet M.

Head Training & Restaurant Excellence

Enterprise (> 1000 emp.)

1/10/2025

"A very useful and comprehensive tool"

5/5

What do you like best about Frontlyne?

Simple yet complete tool, lots of options like SOPs, Geo tagging and so more

Best thing is their backend support Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Nothing much I believe, I guess they are doing great! Review collected by and hosted on G2.com.

Paras N.

Manager Training

Mid-Market (51-1000 emp.)

7/10/2024

"Excellent experience and very helpful software"

5/5

What do you like best about Frontlyne?

It is very effective tool in enhancing you Training exeprience in you organisation. Its seamless dashboards will help you deep dive and plan your organisation training accordingly for outstanding output. Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

None to my knowledge. Moreover overall experience is great. Review collected by and hosted on G2.com.

Rilif V.

Deputy Manager Training

Enterprise (> 1000 emp.)

7/10/2024

"Very engaging and learning on the go"

5/5

What do you like best about Frontlyne?

The app is very dynamic and colourful.

Loaded with many features Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

There are no downside of using Frontlyne. Review collected by and hosted on G2.com.

Supriyo B.

Training and Head of Digital Learning

Mid-Market (51-1000 emp.)

2/5/2023

"A platform to execute proper Career Growth, Information and Knowledge."

5/5

What do you like best about Frontlyne?

Frontlyne has many good things to offer; Performance Evaluation and Career Progression are the best.

The team is Pro-Active for all the queries and Suggestions. Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

There has never been anything.

Any issues or suggestions have been taken up with immediate effect. Review collected by and hosted on G2.com.

Jaspreet O.

Consultant

Enterprise (> 1000 emp.)

1/17/2023

"Frontlyne as a Learning and Field Training Management system"

5/5

What do you like best about Frontlyne?

It bridges the last mile of learning at the store/branch employee level by giving a tool in the hands of the employee and the store manager to cascade the skills, knowledge and attitude and assess and track at the same time. Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Have not found any downside of using Frontlyne as such. Review collected by and hosted on G2.com.

What problems is Frontlyne solving and how is that benefiting you?

Frontlyne put the power of learning at an individual level in a huge operation of 1000+ stores and 30k+ employees. It helped to fast track learning, measure training coverage - both eLearning and Classroom learning and centralize the reporting. Also automated the Career Progression of store employees and managers Review collected by and hosted on G2.com.

Spanjal A.

Assistant Manager - Training

Mid-Market (51-1000 emp.)

1/17/2023

"Smart platform and user friendly, easy to use for admin and end users"

4.5/5

What do you like best about Frontlyne?

Comprehensive user interface and ease of uploading content from an admin point of view. Efficient and quick customer support Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Nothing really...HRMS included would be nice Review collected by and hosted on G2.com.

Irfan S.

LMS expert

Enterprise (> 1000 emp.)

1/16/2023

"Not much complex features"

4.5/5

What do you like best about Frontlyne?

Over all UI, look and feel of the web application Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Hight TAT for amendments and new requirements Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

1/27/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best CP tool"

5/5

What do you like best about Frontlyne?

Frontlyne is a very flexible Perfomance Management Tool that can be deployed for the front end staff across any industry. It can map the career progression and learning journey of the employees in a very simple manner. It is extremely user friendly too Review collected by and hosted on G2.com.

What do you dislike about Frontlyne?

Nothing that I dislike about the product Review collected by and hosted on G2.com.

Recommendations to others considering Frontlyne:

I would say that this is a unique tool that will solve many of the challenges one would be facing with managing the career progression of the front end staff Review collected by and hosted on G2.com.

What problems is Frontlyne solving and how is that benefiting you?

We did not have any mechanism to capture the training, progression and journey of employees in the frontend. Everything was manual and no other tool was giving us the customisation that we wanted. Frontlyne has been able to give us what we exactly wanted Review collected by and hosted on G2.com.