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Frontegg Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use with Frontegg's seamless integrations and straightforward configurations for security and workflows. (45 mentions)
Users commend Frontegg's outstanding customer support, highlighting quick, kind responses and effective resolutions for complex issues. (30 mentions)
Users appreciate the rich feature set of Frontegg, enhancing security and improving user experience effectively. (28 mentions)
Users value the seamless integrations of Frontegg, streamlining user management and enhancing authentication efficiency effortlessly. (28 mentions)
Users praise Frontegg for its easy integrations, allowing seamless setup and significant time savings in development. (27 mentions)
Users find the documentation lacking, making it difficult to navigate and access necessary information efficiently. (13 mentions)
Users find some missing features, such as better documentation examples and an editor positioning option, frustrating. (12 mentions)
Users face integration issues that lead to delays and confusion, especially with existing systems and documentation clarity. (10 mentions)
Users find the limited customization options in Frontegg restrictive, hoping for more flexibility in future updates. (10 mentions)
Users find the lack of clear documentation challenging, making it difficult to navigate and utilize Frontegg effectively. (9 mentions)

5 Pros or Advantages of Frontegg

1. Ease of Use
Users love the ease of use with Frontegg's seamless integrations and straightforward configurations for security and workflows.
See 45 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I love the security level that Frontegg allows our product!"

What do you like about Frontegg?

I love that we can apply all of our security requirments on a click! Recaptcha and password requirments are easy to apply!

AK

Anil K.

Small-Business (50 or fewer emp.)

4.0/5

"A Developer’s Secret to Rapid App Scaling and Efficient User Management."

What do you like about Frontegg?

One of the most impressive aspects of Frontegg is its ability to integrate seamlessly with our existing systems(Auth0). The process was straightforwar

2. Customer Support
Users commend Frontegg's outstanding customer support, highlighting quick, kind responses and effective resolutions for complex issues.
See 30 mentions

See Related User Reviews

Michal B.
MB

Michal B.

Small-Business (50 or fewer emp.)

3.5/5

"Overall a good product with some unpolished edges"

What do you like about Frontegg?

Frontegg's customer service is outstanding. A response will always arrive quickly and will be kind and helpful. Their users portal is very intuitive

AK

Anil K.

Small-Business (50 or fewer emp.)

4.0/5

"A Developer’s Secret to Rapid App Scaling and Efficient User Management."

What do you like about Frontegg?

One of the most impressive aspects of Frontegg is its ability to integrate seamlessly with our existing systems(Auth0). The process was straightforwar

3. Features
Users appreciate the rich feature set of Frontegg, enhancing security and improving user experience effectively.
See 28 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Love Frontegg. Super easy to use and just a beautiful platform."

What do you like about Frontegg?

User management was really easy. Their admin portal for managing secruity was easy and nice. I also have to say the self service managment part was qu

AK

Anil K.

Small-Business (50 or fewer emp.)

4.0/5

"A Developer’s Secret to Rapid App Scaling and Efficient User Management."

What do you like about Frontegg?

One of the most impressive aspects of Frontegg is its ability to integrate seamlessly with our existing systems(Auth0). The process was straightforwar

4. Integrations
Users value the seamless integrations of Frontegg, streamlining user management and enhancing authentication efficiency effortlessly.
See 28 mentions

See Related User Reviews

Scott T.
ST

Scott T.

Small-Business (50 or fewer emp.)

4.5/5

"Offload Your User Management"

What do you like about Frontegg?

Frontegg provided a full solution to wasted engineering effort on rebuilding the same user management features every SaaS on the planet has. We decid

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding branding and user management"

What do you like about Frontegg?

I really liked the builder. The app offers a variety of options to choose from, such as different templates and login methods. The app also provides v

5. Easy Integrations
Users praise Frontegg for its easy integrations, allowing seamless setup and significant time savings in development.
See 27 mentions

See Related User Reviews

Scott T.
ST

Scott T.

Small-Business (50 or fewer emp.)

4.5/5

"Offload Your User Management"

What do you like about Frontegg?

Frontegg provided a full solution to wasted engineering effort on rebuilding the same user management features every SaaS on the planet has. We decid

Jeka G.
JG

Jeka G.

Small-Business (50 or fewer emp.)

4.5/5

"Frontegg Makes Integration Easy — A Huge Time Saver for User Management"

What do you like about Frontegg?

Frontegg has significantly simplified our authentication and user management processes. The built-in user portal, SSO, and team management features sa

5 Cons or Disadvantages of Frontegg

1. Poor Documentation
Users find the documentation lacking, making it difficult to navigate and access necessary information efficiently.
See 13 mentions

See Related User Reviews

David S.
DS

David S.

Small-Business (50 or fewer emp.)

4.5/5

"The product successfully met my requirements"

What do you dislike about Frontegg?

Overall, the product was beneficial, saving us precious time and resources. However, there is room for improvement in the documentation, while the act

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Quick setup with competitive pricing"

What do you dislike about Frontegg?

Integration documentation is a little out of date. Could do with a review.

2. Missing Features
Users find some missing features, such as better documentation examples and an editor positioning option, frustrating.
See 12 mentions

See Related User Reviews

Iddan A.
IA

Iddan A.

Small-Business (50 or fewer emp.)

5.0/5

"Frontegg is my choice for auth provider"

What do you dislike about Frontegg?

The only small thing I can say is that I expect any dev tool to have auto dark mode.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Frontegg is easy to implement and user friendly"

What do you dislike about Frontegg?

There are some technical limitations, some examples on the docs could be more exact.

3. Integration Issues
Users face integration issues that lead to delays and confusion, especially with existing systems and documentation clarity.
See 10 mentions

See Related User Reviews

Colton D.
CD

Colton D.

Mid-Market (51-1000 emp.)

4.5/5

"Support is the best"

What do you dislike about Frontegg?

While Frontegg offers a strong foundation for authentication and user management, the customization options for the hosted login UI are somewhat limit

Scott T.
ST

Scott T.

Small-Business (50 or fewer emp.)

4.5/5

"Offload Your User Management"

What do you dislike about Frontegg?

We had some integration issues that were mostly specific to our applications original architecture. Expected to be integrated and live in 4 weeks, to

4. Limited Customization
Users find the limited customization options in Frontegg restrictive, hoping for more flexibility in future updates.
See 10 mentions

See Related User Reviews

Colton D.
CD

Colton D.

Mid-Market (51-1000 emp.)

4.5/5

"Support is the best"

What do you dislike about Frontegg?

While Frontegg offers a strong foundation for authentication and user management, the customization options for the hosted login UI are somewhat limit

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I love the security level that Frontegg allows our product!"

What do you dislike about Frontegg?

I'd like to have better options to customize the recaptcha, it's not always as we'd like but probably can be better when using embedded login

5. Lack of Information
Users find the lack of clear documentation challenging, making it difficult to navigate and utilize Frontegg effectively.
See 9 mentions

See Related User Reviews

David S.
DS

David S.

Small-Business (50 or fewer emp.)

4.5/5

"The product successfully met my requirements"

What do you dislike about Frontegg?

Overall, the product was beneficial, saving us precious time and resources. However, there is room for improvement in the documentation, while the act

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to get started with lots of functionality"

What do you dislike about Frontegg?

One downside: having an intermediary might cause some cybersecurity concerns, we need better documentation about the data shared and the risk (or lack

Frontegg Reviews (353)

Reviews

Frontegg Reviews (353)

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Jason P.
JP
Senior Product Manager
Mid-Market (51-1000 emp.)
"Secure and Flexible Authentication Platform with a Willing Support Team"
What do you like best about Frontegg?

Frontegg strikes the right balance between enterprise-grade security and a modern self-service user experience. One of the most valuable aspects of the platform is their team’s willingness to work with us on customization. Our customers are used to a highly tailored login flow, and Frontegg made sure we could meet those expectations—collaborating with us directly when customizations or new feature requests were needed. Their documentation is solid, and when we had questions during integration, the Frontegg team was available and helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

While Frontegg’s platform is robust, integrating it into a legacy auth flow required more effort than expected. Some of our infrastructure used older technologies, which meant we had to invest additional time in adapting Frontegg’s SDKs and endpoints to fit our environment. Additionally, while Frontegg is open to new feature requests, turnaround time for those enhancements can take time, though this isn't unexpected when new features need to be developed. Review collected by and hosted on G2.com.

Michael W.
MW
Software Engineer
Small-Business (50 or fewer emp.)
"Streamlined User Management with Smooth Setup"
What do you like best about Frontegg?

I appreciate how Frontegg effectively manages user authentication procedures, eliminating the need for me to deal with complicated login flows. This feature alone saves me a considerable amount of work, simplifying my user management tasks considerably. Additionally, the initial setup of Frontegg was smooth and hassle-free, adding to the overall positive experience with the platform. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

I'm missing an option to sign a token with Frontegg via our backend. Review collected by and hosted on G2.com.

Colton D.
CD
It Manager
Mid-Market (51-1000 emp.)
"Support is the best"
What do you like best about Frontegg?

The most helpful thing about Frontegg is the support the teams provide for our specific use cases. They are quick to respond whenever we are stuck with a problem and will jump on a call with a particular use case with their platform and what we are trying to accomplish. Having the ability to Slack them anytime is an amazing feature to have. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

While Frontegg offers a strong foundation for authentication and user management, the customization options for the hosted login UI are somewhat limited. Some of our users were confused by tenant-switching flows in multi-tenant scenarios. We also encountered occasional challenges integrating with our existing RBAC system due to Frontegg's opinionated structure. It’s a solid tool, but could benefit from more flexibility and clearer guidance for complex enterprise use cases. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Great for enterprise SaaS, less flexible for SMB phone-based auth"
What do you like best about Frontegg?

Frontegg provides a robust authentication and user-management layer out of the box. The multi-tenant organization system is solid, and it’s great for B2B SaaS platforms that follow standard email-based onboarding flows. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

Our product targets SMBs where many users prefer phone-based logins (OTP). Frontegg requires email addresses for organization members, which makes sense for enterprise use cases but doesn’t fit well with SMB-focused products like ours. We eventually switched to Clerk, which supports phone-based authentication natively. Review collected by and hosted on G2.com.

Jordi M.
JM
CTO
Small-Business (50 or fewer emp.)
"amazing provider for user management, RBAC, SSO"
What do you like best about Frontegg?

the simplicity it provides for you to set up a simple authentication and authorization for our platform and integration with our customers systems. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

There is not much we dislike. We have been capable of finding ways to solve the issues we have had during the implementation. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"Responsive Team and Great Support"
What do you like best about Frontegg?

The Frontegg team reacts quickly to all types of requests. They are open to communicating in any way possible. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

Their documentation might miss some details, or it is outdated.

Their third-party ticket system still does not work properly every time. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Seamless Integration and Exceptional Support with Frontegg"
What do you like best about Frontegg?

Implementing Frontegg has been one of the most straightforward experiences with an identity management platform. The ease of integration, especially during the initial setup, is awe-inspiring. Their support team stands out—they're responsive, knowledgeable, and incredibly helpful throughout the onboarding process. We also appreciated the flexibility in UI customization, which allowed us to maintain consistency with our brand. Managing multiple sub-vendors has been simplified, and the migration from our previous provider was smoother than expected. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

One area that could be improved is the documentation. While it's generally solid, enhanced search capabilities and clearer differentiation between various ID types would make navigation easier and reduce setup friction. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Simplifying Complexity with Expert Care"
What do you like best about Frontegg?

Frontegg brings everything you need for identity management into one place — from sign-up and login to authentication, profiles, and permissions. Its REST APIs are easy to use and help lighten the backend workload. Features like MFA and passwordless login make it even simpler to build a secure, user-friendly experience without the usual integration hassle. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

No big issues, documentation may be more clear Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market (51-1000 emp.)
"Effortless User Management with Frontegg"
What do you like best about Frontegg?

Frontegg is how it takes care of all the boring but important user stuff—like login, sign-up, password resets, and even team management.so you can focus on building and developing your actual product.

It’s like having a readymade user system that just works without you having to reinvent the wheel,it’s super developer friendly with clean docs and easy integration. Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

While Frontegg is a powrful and convenient platform, one thing I’d point out is that it can feel a bit overwhelming at first, especially for smaller teams or those who r new to SaaS concepts like multitenancy or feature entitlements. The feature rich dashboard, while useful, may take some time to fully understand. Also, for some startups, pricing beyond the free tier might feel a bit steep as they scale. And if you need a very custom user experience, you might find yourself limited by pre-built UI components. That said, most of these are trade offs for the speed and structure it offers. Review collected by and hosted on G2.com.

Bhargav J.
BJ
Fullstack developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"One stop solution for Client Identity and Access Management"
What do you like best about Frontegg?

It provides various identity management solutions for integrating in your App along with the documentation as guide to walk through the implementation Review collected by and hosted on G2.com.

What do you dislike about Frontegg?

Some things in the documentation are loosely defined Review collected by and hosted on G2.com.

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