I love how Fotoware has enabled us to manage, search, and distribute over four million assets efficiently. The metadata-driven search, automated workflows for image processing and caption conversion, and the ability to deliver images to multiple recipients in seconds have been transformative. Remote access and the exceptional support from the Professional Services team have allowed us to adapt workflows to changing business needs, making the platform central to our operations. Review collected by and hosted on G2.com.

The main downside is that pricing and product improvements sometimes feel disconnected from our specific setup. While I’m happy to pay for the value we receive, I’d prefer more flexibility to choose which additional capabilities we pay for, instead of covering improvements that may benefit other customers but aren’t relevant to our workflows. Review collected by and hosted on G2.com.

Very Professional support. Well Structured product Review collected by and hosted on G2.com.

For a super admin experts, lack of more global functions on statistics, etc... Review collected by and hosted on G2.com.

For me, the biggest win with FotoWare is the way it can be shaped into a well-organised, future-proofed archive that genuinely works for its users.

Metadata: FotoWare allows for granular control over metadata fields, taxonomies, and rights information. This makes it possible to align our collections with GLAM best practice while keeping internal workflows clear and consistent.

Workflow automation: The ability to create actions, macros, and QA processes saves time and reduces errors. Tasks like renaming, rights tagging, and metadata checks become repeatable, reliable, and less dependent on individual memory. Review collected by and hosted on G2.com.

Steep learning curve: FotoWare’s flexibility is a strength, but it also means there’s a lot to learn before you can take full advantage of its capabilities.

Lack of a community forum: There’s no central place where users can easily exchange ideas, troubleshoot, and share best practice. This can make it harder to learn from others or find creative solutions without relying solely on vendor support. Review collected by and hosted on G2.com.

I work in the Medical Photography Department, where we use FotoWare to securely store and efficiently organise patient images. FotoWare offers robust search capabilities, enabling us to locate images quickly through various search criteria. Any technical issues we encounter are promptly addressed by the excellent support team—particularly Kevin, whose assistance is always outstanding. The web-based catalogue also allows authorised staff to access images from any Trust computer, supporting timely access to clinical photography and contributing to the delivery of high-quality patient care. Review collected by and hosted on G2.com.

the latest update doesnt allow you to just hit enter when entering metadata and you have to click with the mouse. luckily the software allows you to use the old system Review collected by and hosted on G2.com.

The most useful thing about fotoware is that I don't have to spend time on searching for a file or an image, it makes everything super accessible and that is extremely important to me. Review collected by and hosted on G2.com.

The downside of it is maybe to be a bit more beginner-friendly. It has a lot of powerful features, so there's a learning curve when setting things up or navigating all the options. But once it's configured and users are familiar with it, it becomes a very efficient and reliable tool. Review collected by and hosted on G2.com.

Fotostation is the best software for entering metadata that I have ever used. It's clear, convenient, and intuitive. What I like most is the keyword archive; just start typing a couple of letters and the entire metadata string appears. It's brilliant. And it also has an exceptional support center. Review collected by and hosted on G2.com.

No defects that I have noticed in all these years of use. Review collected by and hosted on G2.com.

Overall, a useful image bank that covers the functions we need. Review collected by and hosted on G2.com.

I would like it if Fotoware had more sequential updates to Administrator/Superuser. Customer support is really fast! Review collected by and hosted on G2.com.

The program is practically organized and can do a lot. I have always preferred it over Photomechanics. I work efficiently, quickly, and with a great overview. The best program to keep order with the images and have the information at a glance. Review collected by and hosted on G2.com.

I want to continue using Fotostation and not have to worry about it being discontinued for me: it is now only available by subscription and possibly no longer accessible to everyone? That would be very bad for me. However, I hope for a good turn of events. Review collected by and hosted on G2.com.

I love the fact that I can effortlessly find anything I want and my teammates also can find whatever they need for the website design projects. Great value all around. It's secure, fast and the UI makes it all so easy, saving my and my teammates time. Review collected by and hosted on G2.com.

I really wish that pricing was more transparent before contacting them as that is a big barrier for anyone who is thinking about trying it out. At least in my opinion. I would appreciate a bit more clarity before signing up. Review collected by and hosted on G2.com.

The way we use Fotoware is very different to how most others use it, we potentially only utilise a fraction of its full capability. But even the small parts we do use, the Fotoware team have helped created custom automated actions to fulfil our requirements, when we looked elsewhere no one else offered the custom tailored approach. Review collected by and hosted on G2.com.

My only critique of the software is its lack of colour palette changes to the interface. Review collected by and hosted on G2.com.