Forus (formerly Tandem) Features
Administrative (3)
Regular Updates - E-Prescribing
Ensures e-prescribing database and certifications remain up-to-date via market and industry research
Clinical Alerts - E-Prescribing
Allows the set up of custom or common alerts to notify physicians and pharmacists of potential prescription issues
Electronic Prior Authorization - E-Prescribing
Ensures that patient and medication critera is met to facilitate quick and accurate authorization of medication
Operations (22)
HIPAA Compliant - E-Prescribing
Ensures compliance with HIPAA and other health care regulations via encryption and security
Pharmacy Medication History - E-Prescribing
Tracks and provides history of medication history data of the pharmacy
EPCS - E-Prescribing
Supports and tracks the electronic prescribing of controlled substances and drugs
Patient Medication History - E-Prescribing
Tracks and provides history of medication history data of the patient
EPCS Compliant
Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)
Prescription Cancellation
Enables medical providers and/or patients to electronically cancel prescriptions
Workflow Management
Enhances clinical workflows
Interoperability
Integrates with existing medical practice solutions
Digital Intake Forms
Provides digitized intake forms both for patient and physician use
Engagement Measuring
Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management
Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration
Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration
Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.
Patient Intake
Patients can register for appointments in advance online
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customizable Forms
Customize contracts and forms to collect specific information
Care Summaries
Electronic patient health records
EHR-Agnostic
Electronic patient health records, including records from multiple doctors
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Interoperability (3)
Pharmacy Network - E-Prescribing
Connects e-prescribing database with pharmacies
EHR Integration - E-Prescribing
Supports integration of e-prescribing database to existing EHRs
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Patient-Centered Functions (19)
Online Presence Management
Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management
Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal
Facilitates and enables patient access to their personal health information and data.
Patient Communications
Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables
Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Intake Management
Activities related to the initial admission of a charge into the organization's care
Records Management
Ability to record, store, update, and retrieve information
Claims Management
Process of submitting and following up on claims with insurance companies
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Forms Management
Store, manage and track all forms in a centralized location
Platform Content (2)
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Automation
Automates some or all operation related tasks related to prior authorization
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders, such as the medical practice and insurance company
Platform Performance (1)
Reporting
Provides pre-built or customizable performance reports
Platform Additional Functionality (3)
Messaging
Facilitates communication and data share between outside systems, specialties, laboratories, practices, or insurance providers
Task Management
Provides task prioritization and management abilities
Dashboard
Has a centralized dashboard for users to interact with
Platform Interoperability (1)
API
Provides a robust external interface for integrating data, logic and workflows with other software applications.
Platform Data (1)
Alerts and Notifications
Monitors updates to cases and sends notifications to users in-app or through email, text message or otherwise.
Platform Basics (1)
HIPAA Compliance
Platform adheres to and meets HIPAA regulations, to protect, audit, and secure sensitive data
Generative AI (2)
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Additional Functionality (108)
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Prescription Renewal
Enables medical providers and/or patients to electronically renew existing prescriptions
Messaging
Communicate using messages within the system
SMS Reminders
Reminders sent via SMS/text message
Drug Reference Database
Electronic storage of drug information such as name, brand, appearance, etc.
Scheduling
Plan availability and assign specific time slots for tasks and resources
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Mobile App
Access the system via a mobile application
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Claims Management
Process of submitting and following up on claims with insurance companies
Payment Processing
Accept, record, and reconcile financial transactions
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Online Refills
Allows medical providers and/or customers to request previously filled prescriptions online
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Medication Alerts/Warnings
Alerts/warnings for potential allergies or interactions triggered by medications
Healthcare Compliance
Compliant with healthcare rules and regulations around the world
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
API
Application programming interface that allows for integration with other systems/databases
Formulary Management
Determine clinically appropriate and cost-effective medications and therapies for patients
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Electronic Prior Authorization
Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.
Records Management
Ability to record, store, update, and retrieve information
Pricing Data
Real-time pricing data for products, services, etc.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Predictive Analytics
Predict future data based on historical data sets
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
Inventory Management
Track and manage inventory levels to maintain proper supply
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Task Management
Create, manage and track all task activities and progression
Electronic Signature
Digitally sign online documents
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Multi-Location
Manage and support multiple locations
Immunization & Allergy Tracking
Manage updates to member's immunization records and track individual allergies
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Diagnostic Reports
Reporting completed by clinicians that summarizes health/medical diagnoses
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Prescription Management
Prescribing, renewing, and keeping a record of the medicines given to an individual or animal
Scheduling
Plan availability and assign specific time slots for tasks and resources
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Document Storage
Store and organize documents in a centralized system
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Customizable Fields
Customize data fields to support various needs and use cases
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Referral Tracking
Log and store the source of contacts/leads
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Marketing Automation
Automate workflows and trigger campaigns based on customer actions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Mobile Access
Access software remotely via mobile devices
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Live Chat
Ability to chat online in real time
Task Progress Tracking
Track the status and progress of tasks
Predictive Analytics
Predict future data based on historical data sets
Task Scheduling
Track and manage the scheduling of tasks
For Healthcare
Software designed for the healthcare industry
Multi-Location
Manage and support multiple locations
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Reports
Alter the layout and content of reports
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Forecasting
Form predictions based on past and present data/trends
Patient Education
Educational and medical resources that are delivered to patients online
Electronic Payments
Electronically collect payments for goods or services
Multi-Language
Manage and support multiple languages
Patient Questionnaires
Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Appointment Scheduling
Schedule appointments via a calendar
Real-Time Data
Receive data and information in real time
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Analytics
Analyze and gain insights into data in real-time
Medication History
Access to patient medication history data
Online Refills
Allows medical providers and/or customers to request previously filled prescriptions online
Messaging
Communicate using messages within the system
Video Conferencing
Connect with meeting participants remotely over video
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Prescription Renewal
Enables medical providers and/or patients to electronically renew existing prescriptions
Customizable Branding
Add customized logos and colors to align with company branding
Historical Reporting
Information, data and reports that are being tracked over time
Mobile Alerts
Notifications via mobile devices
Lab Results
Laboratory test results
Telemedicine
Meet with patients remotely
One-to-One Messaging
Send personal messages to clients or attendees
Patient Monitoring
Observing and tracking a patient's health status, condition, and wellbeing
Health Record Access
Gaining access to confidential health documents and information
Medical Billing
Manage billing and payments for a healthcare provider
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Bill Payment
Complete outstanding payments
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Electronic Signature
Digitally sign online documents
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Video Consultations
Speaking to a doctor or healthcare professional using online video tools
Secure Messaging
Exchange messages in a secure and encrypted manner