Generated from real user reviews
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Carolyn K.
Enterprise (> 1000 emp.)
5.0/5
"Extremely User-Friendly, with an Amazing Forma Team"
What do you like about Forma.ai?
The tool is extremely user friendly, and the Forma team is absolutely amazing to work with!
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Forma Ai HealthCare SIP Deployment"
What do you like about Forma.ai?
Our transition to Forma Ai has seen some impactful changes for our company. The ease of use of the system has made it easier for our SIP area teams to
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Great, Friendly Customer Service That Resolves Issues Fast"
What do you like about Forma.ai?
Great, friendly customer service. They reply on time and are always quick to fix any issues.
Marc S.
Small-Business (50 or fewer emp.)
4.5/5
"Unmatched Service and a True Partner in Commission Outcomes"
What do you like about Forma.ai?
Forma.ai has been an excellent partner and truly shares in the outcomes of our commissions. The level of service Forma.ai provides is unmatched, and t
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"The Forma team is incredibly helpful and eager to assist"
What do you like about Forma.ai?
It makes contest and bonus payouts seamless and gives complete compensation & sales results visibility to associates
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you like about Forma.ai?
Flexibility, fast tur-around time to solve issues and and sales-comp admin friendly
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you like about Forma.ai?
Flexibility, fast tur-around time to solve issues and and sales-comp admin friendly
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Great, Friendly Customer Service That Resolves Issues Fast"
What do you like about Forma.ai?
Great, friendly customer service. They reply on time and are always quick to fix any issues.
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Clear Commission Visibility That Builds Rep Confidence"
What do you like about Forma.ai?
I like the visibility reps have into their dashboards and commissions. It helps them feel confident that their commissions are being calculated accura
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you like about Forma.ai?
Forma.ai gives a clear and accurate view of compensation without the usual spreadsheet mess. Plans update fast, payouts are transparent, and reps get
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Forma Team’s Ongoing Weekly Check-Ins Make All the Difference"
What do you dislike about Forma.ai?
All upload templates need to be done in a CSV file. I would prefer excel to preserve the formatting for future uploads.
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you dislike about Forma.ai?
Nothing significant to call-out. Require a bit of learning and shadow calculation at the beginning.
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you dislike about Forma.ai?
The initial setup takes some time because incentive structures can get complex. Reporting can feel a bit rigid when you want quick custom views. Once
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Intense Commitment to Delivering for us"
What do you dislike about Forma.ai?
Some items we do wish we could control on our own as admin's.
See Related User Reviews
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you dislike about Forma.ai?
The initial setup takes some time because incentive structures can get complex. Reporting can feel a bit rigid when you want quick custom views. Once
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"The Forma team is wonderful"
What do you dislike about Forma.ai?
it's very complicated and time consuming to set up. Agents with less technical knowledge have some problems
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"I love the app."
What do you dislike about Forma.ai?
some data are not accurate or up to date but this could be due to information being fed to it from our internal software too. Otherwise, i like Forma.
Forma.ai has been able to customize on the fly for our partner commissions and internal commissions. Review collected by and hosted on G2.com.
The dashboard is a bit clunky, but constantly improving. Review collected by and hosted on G2.com.
They are true partners for our organization. Review collected by and hosted on G2.com.
The data structure we set up on initial implementation has been somewhat rigid and time-consuming to update. Review collected by and hosted on G2.com.
wonderful business partner in strategy and operations Review collected by and hosted on G2.com.
There is nothing to not like - this will make your sales teams happy Review collected by and hosted on G2.com.
Forma.ai has elevated our processing standards with respect to employee commission payout and data insights. It is a true game-changer. Dashboards are very easy to navigate and have all the information that employees would love to see. In addition, it provides real-time data insight which engages all level employees to see where they are standing in the month and helps to step up their game to earn more which indirectly helps to drive more revenue to the company. Our leaders use K-Comp for semi-month/monthly coaching conversations. Aside from that, Forma has a DOPE ticketing system called “Analyst Center”, which helps us to submit any support request/Compensation changes or any other adjustments through it. We love this feature as it is very streamlined, and we do not have to keep track of all the changes submitted instead it allows the users to review their previously submitted tickets or edit tickets which is very beneficial and time-saving. It is a one-stop platform that provides all features that help in business growth. And not to mention, Forma has incredible customer Operation support who are always open to hearing client ideas and providing suggestions. We have completed 4 years journey with Forma.ai and looking forward to many more. Review collected by and hosted on G2.com.
I honestly don't have anything that I dislike about Forma. But this is just quick feedback, it would be great if the system is designed to be more flexible in ingesting the data. We had come across a few data formatting issues that interrupted the dashboards but the issue was resolved with high priority. I appreciate the support team for being on top of it to get it resolved. Review collected by and hosted on G2.com.
Forma's team is always responsive and works with us to address any business needs. Review collected by and hosted on G2.com.
We started working with Forma very early on so we have worked through growth within the organization. We have had to work with a number of individuals along the way. Review collected by and hosted on G2.com.
Forma is really easy to use. Our Human Resources and Finance team was able to streamline were able to integrate into our existing system easily. And, our sales team loves the ease of use! Review collected by and hosted on G2.com.
No complaints here. The Customer Service team was so helpful in getting it off the ground with a short turn around. They are very responsive and help us with any questions we have. Review collected by and hosted on G2.com.
The Forma team is so easy to work with! If any issues come up, they are quick to respond and fix whatever is needed. Review collected by and hosted on G2.com.
I honestly haven't found anything that I dislike! Our core team has changed a few times throughout the process, but there weren't any hiccups due to the changes. Any new members knew everything about our company without having to explain anything! Review collected by and hosted on G2.com.
Forma's ability to customize sales compensation dashboards for different business needs. The team is extremely responsive to all requests while also providing their own insights on how something might be done better. Review collected by and hosted on G2.com.
There is nothing I dislike about Forma as the team continues to improve/tailor its platform in order to help our business needs. Review collected by and hosted on G2.com.
The support from development, to implementation, to day-to-day operations is excellent. Potential changes and reporting requests are addressed quickly and precisely. Review collected by and hosted on G2.com.
Commission statement dashboards do not open to the current pay period by default, at least from the administrative view. Review collected by and hosted on G2.com.
The Formai.ai platform is very easy to use for sales compensation professionals and sales teams in quickly being able to view accurate commissions, quota attainment and performance. The Forma.ai team is professional, quick to respond, and always goes above and beyond with solutions and requests. Review collected by and hosted on G2.com.
No negatives, all requests have been met with solutions. Review collected by and hosted on G2.com.