Generated from real user reviews
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Carolyn K.
Enterprise (> 1000 emp.)
5.0/5
"Extremely User-Friendly, with an Amazing Forma Team"
What do you like about Forma.ai?
The tool is extremely user friendly, and the Forma team is absolutely amazing to work with!
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Forma Ai HealthCare SIP Deployment"
What do you like about Forma.ai?
Our transition to Forma Ai has seen some impactful changes for our company. The ease of use of the system has made it easier for our SIP area teams to
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Great, Friendly Customer Service That Resolves Issues Fast"
What do you like about Forma.ai?
Great, friendly customer service. They reply on time and are always quick to fix any issues.
Marc S.
Small-Business (50 or fewer emp.)
4.5/5
"Unmatched Service and a True Partner in Commission Outcomes"
What do you like about Forma.ai?
Forma.ai has been an excellent partner and truly shares in the outcomes of our commissions. The level of service Forma.ai provides is unmatched, and t
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"The Forma team is incredibly helpful and eager to assist"
What do you like about Forma.ai?
It makes contest and bonus payouts seamless and gives complete compensation & sales results visibility to associates
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you like about Forma.ai?
Flexibility, fast tur-around time to solve issues and and sales-comp admin friendly
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you like about Forma.ai?
Flexibility, fast tur-around time to solve issues and and sales-comp admin friendly
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Great, Friendly Customer Service That Resolves Issues Fast"
What do you like about Forma.ai?
Great, friendly customer service. They reply on time and are always quick to fix any issues.
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Clear Commission Visibility That Builds Rep Confidence"
What do you like about Forma.ai?
I like the visibility reps have into their dashboards and commissions. It helps them feel confident that their commissions are being calculated accura
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you like about Forma.ai?
Forma.ai gives a clear and accurate view of compensation without the usual spreadsheet mess. Plans update fast, payouts are transparent, and reps get
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Forma Team’s Ongoing Weekly Check-Ins Make All the Difference"
What do you dislike about Forma.ai?
All upload templates need to be done in a CSV file. I would prefer excel to preserve the formatting for future uploads.
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you dislike about Forma.ai?
Nothing significant to call-out. Require a bit of learning and shadow calculation at the beginning.
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you dislike about Forma.ai?
The initial setup takes some time because incentive structures can get complex. Reporting can feel a bit rigid when you want quick custom views. Once
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Intense Commitment to Delivering for us"
What do you dislike about Forma.ai?
Some items we do wish we could control on our own as admin's.
See Related User Reviews
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you dislike about Forma.ai?
The initial setup takes some time because incentive structures can get complex. Reporting can feel a bit rigid when you want quick custom views. Once
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"The Forma team is wonderful"
What do you dislike about Forma.ai?
it's very complicated and time consuming to set up. Agents with less technical knowledge have some problems
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"I love the app."
What do you dislike about Forma.ai?
some data are not accurate or up to date but this could be due to information being fed to it from our internal software too. Otherwise, i like Forma.
Great format of the data. Easy to read and make sense of Review collected by and hosted on G2.com.
Data extraction. Not easy to pull the data out on Excel format Review collected by and hosted on G2.com.
Forma.ai has been an incredible partner to us, adapting very quickly to the constantly evolving needs of our business. Very responsive and always go the extra mile. They have given our sales team real-time visibility into their performance with their easy to navigate dashboards. Helped us create a compensation plan that maximizes each rep's potential while minimizing the business's risk. Review collected by and hosted on G2.com.
I don't have anything that I dislike about Forma.ai. The data structure set up in our initial implementation seems to be a bit rigid, but the Dev and Ops team are great at coming up with ideas for improvements and working through any issues that do arise. Review collected by and hosted on G2.com.
Ease of use. If I don't understand something on the page, the question mark for additional information is greatly appreciated. Review collected by and hosted on G2.com.
There is an area in my Forma with incorrect information. Review collected by and hosted on G2.com.
Intuitive UI, logical operations process
Ability to design reporting to fit our needs
Dedicated team to support us from implementation thru our ever-changing needs
Understanding of sales compensation complexities and being able to provide insights for better ways to solve a problem
Proactively identifies problems and errors we would have likely missed in the past Review collected by and hosted on G2.com.
Global support: "always on" for a worldwide business is needed - Forma.ai is taking action on this and have implemented escalations for emergencies Review collected by and hosted on G2.com.
I appreciate how clean the dashboard of on Forma. Review collected by and hosted on G2.com.
The updates sometimes take time to refresh on the Forma daahboard Review collected by and hosted on G2.com.
I like being able to track progress towards my goals on a daily basis. Review collected by and hosted on G2.com.
Sometimes it does not quite update on a regular basis Review collected by and hosted on G2.com.
Not only do I like the reduced manual work of commission calculations and reconciling them with finance, but the sales team appreciates the real-time transparency and ability to forecast their earnings. Review collected by and hosted on G2.com.
Very little to criticize, great onboarding team, great product. Review collected by and hosted on G2.com.
The forma.ai team that we work with has been outstanding. From implementing commission logic to researching small incidents, the team has been diligent and prompt. Review collected by and hosted on G2.com.
I have not used a different commission software, so I do not have a great reference point on where forma.ai's product compares to the industry standard. Review collected by and hosted on G2.com.
Keeps track of how I am tracing against my goals. Review collected by and hosted on G2.com.
No complaints so far. It has given me the information I need. Review collected by and hosted on G2.com.
Lets me know how I am tracking on my quota Review collected by and hosted on G2.com.
It can take a while for my closed won opps to populate in Forma. Submitted tickets to Forma take an extremely long tim to get resolved. Review collected by and hosted on G2.com.