Generated from real user reviews
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Carolyn K.
Enterprise (> 1000 emp.)
5.0/5
"Extremely User-Friendly, with an Amazing Forma Team"
What do you like about Forma.ai?
The tool is extremely user friendly, and the Forma team is absolutely amazing to work with!
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Forma Ai HealthCare SIP Deployment"
What do you like about Forma.ai?
Our transition to Forma Ai has seen some impactful changes for our company. The ease of use of the system has made it easier for our SIP area teams to
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Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Great, Friendly Customer Service That Resolves Issues Fast"
What do you like about Forma.ai?
Great, friendly customer service. They reply on time and are always quick to fix any issues.
Marc S.
Small-Business (50 or fewer emp.)
4.5/5
"Unmatched Service and a True Partner in Commission Outcomes"
What do you like about Forma.ai?
Forma.ai has been an excellent partner and truly shares in the outcomes of our commissions. The level of service Forma.ai provides is unmatched, and t
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"The Forma team is incredibly helpful and eager to assist"
What do you like about Forma.ai?
It makes contest and bonus payouts seamless and gives complete compensation & sales results visibility to associates
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you like about Forma.ai?
Flexibility, fast tur-around time to solve issues and and sales-comp admin friendly
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you like about Forma.ai?
Flexibility, fast tur-around time to solve issues and and sales-comp admin friendly
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"Great, Friendly Customer Service That Resolves Issues Fast"
What do you like about Forma.ai?
Great, friendly customer service. They reply on time and are always quick to fix any issues.
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Clear Commission Visibility That Builds Rep Confidence"
What do you like about Forma.ai?
I like the visibility reps have into their dashboards and commissions. It helps them feel confident that their commissions are being calculated accura
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you like about Forma.ai?
Forma.ai gives a clear and accurate view of compensation without the usual spreadsheet mess. Plans update fast, payouts are transparent, and reps get
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Forma Team’s Ongoing Weekly Check-Ins Make All the Difference"
What do you dislike about Forma.ai?
All upload templates need to be done in a CSV file. I would prefer excel to preserve the formatting for future uploads.
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Verified User
Enterprise (> 1000 emp.)
5.0/5
"Flexible platform with strong support for navigating complex sales comp structures"
What do you dislike about Forma.ai?
Nothing significant to call-out. Require a bit of learning and shadow calculation at the beginning.
Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you dislike about Forma.ai?
The initial setup takes some time because incentive structures can get complex. Reporting can feel a bit rigid when you want quick custom views. Once
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Intense Commitment to Delivering for us"
What do you dislike about Forma.ai?
Some items we do wish we could control on our own as admin's.
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Kishore P.
Small-Business (50 or fewer emp.)
5.0/5
"Accurate, transparent, and dependable for managing comp"
What do you dislike about Forma.ai?
The initial setup takes some time because incentive structures can get complex. Reporting can feel a bit rigid when you want quick custom views. Once
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"The Forma team is wonderful"
What do you dislike about Forma.ai?
it's very complicated and time consuming to set up. Agents with less technical knowledge have some problems
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Verified User
Enterprise (> 1000 emp.)
4.0/5
"Strong Customer Ops Support for Managing Large Sales Orgs and Multiple Comp Plans"
What do you dislike about Forma.ai?
Less flexibility to Admin user to make changes Can improve BI and visualization Allowing Admin user to create/edit reports and have visibility into/
Verified User
Mid-Market (51-1000 emp.)
4.0/5
"I love the app."
What do you dislike about Forma.ai?
some data are not accurate or up to date but this could be due to information being fed to it from our internal software too. Otherwise, i like Forma.
It helps us manage the info very easily. Resolution to tickets is really easy. Access to reports is easy. Review collected by and hosted on G2.com.
none that I can think of at this point in time. Review collected by and hosted on G2.com.
Forma is organized appropriately and very user-friendly Review collected by and hosted on G2.com.
Nothing there is nothing about formula that does not meet my needs or expectations Review collected by and hosted on G2.com.
its comprehensive approach to workforce optimization, offering features like scheduling, time tracking, and performance analytics. Its upsides include increased efficiency, better resource allocation, and data-driven decision-making, ultimately leading to improved productivity and profitability for businesses. Review collected by and hosted on G2.com.
One potential downside of Forma.ai could be its learning curve for users who are not familiar with workforce optimization software. Additionally, some users may find the interface overwhelming at first, requiring time to fully grasp all its features and functionalities. Another consideration might be the cost associated with implementing and maintaining the platform, which could be a limitation for smaller businesses with tight budgets. Review collected by and hosted on G2.com.
Ease, data usage, accuracy, reports, frequency of use, customer support, integration, ease of implementation Review collected by and hosted on G2.com.
At this moment, no objection to the product or service Review collected by and hosted on G2.com.
The ability to track my sales, goals, and earnings at a glance. The layout is very user-friendly. Review collected by and hosted on G2.com.
My only aggravation is the need to log in after a session. Review collected by and hosted on G2.com.
Easy to use the website and app on your tap of hand to check your account details and performance review. Review collected by and hosted on G2.com.
Nothing, that can be hated /suggested over here... Review collected by and hosted on G2.com.
What is helpful with Forma.AI is the fact that it is so customizable. You can add and remove tables/metrics that are relevant to you without any issue. It gives in-depth analysis with simple to read tables. Love it! Review collected by and hosted on G2.com.
There is not much that I dislike to be honest. The log-in is simple and the information displayed is as you make it. Finding out how to add/remove certain metrics might be the only thing that catches people if they aren't the explorative type. Review collected by and hosted on G2.com.
I like the lay out and having the flexibility to view the data in different ways (export to excel, etc) Review collected by and hosted on G2.com.
There is a line in the commission section called "Sales attainment" that is a dummy line and isn't able to be removed, but should be Review collected by and hosted on G2.com.
I love the detailed reporting they provide. It's very clear and you are able to export it!! I also love the built-in Help desk feature for questions! Review collected by and hosted on G2.com.
Maybe there is too much information... For some people this might be overwhelming. Review collected by and hosted on G2.com.
I love the ease of use as well as the general layout. It's easy to use, easy to read and understand, and it helps me to keep up-to-date on what my account looks like. Review collected by and hosted on G2.com.
The main area I'd like to see improvement, and it might be at the end of Salesforce (I'm not quite certain) would be the time it takes to sync the results from Salesforce into Forma.ai. Review collected by and hosted on G2.com.