Flip AI Reviews & Product Details

Flip AI is the Frontline Agentic Operating System that connects frontline teams to everything they need in one touch. It's their digital interface with your entire company: From communications, HR services and operations, to AI workflows and agents. Unlike traditional internal communication tools, Flip AI is a system of action. Frontline workers don't just read messages – they complete real work: submitting absence requests, confirming shifts, onboarding, running safety checks, looking up payslips, and accessing core HR and operational systems directly in the app. Flip AI replaces a fragmented stack of intranet, comms tool, HR self-service portal, task manager, and identity provider with a single platform that's business-critical to daily operations. Flip AI includes: Comms – News, channels, chats, and knowledge base designed for low-digital-literacy users. Replaces WhatsApp, paper notice boards, and unread email. Flows – No-code workflow automation for HR and operations. Absence requests, shift confirmations, onboarding, safety checks – executed inside Flip AI. Frontline Identity – Digital identity and one-touch access for frontline workers. Secure access without corporate email addresses, removing the gap that traditional IdPs and SSO never solved for deskless teams. Agents / Ask AI – The AI orchestration layer to execute workflows, retrieve system data, and automate repetitive tasks through chat and voice. Integrations – Pre-built, native deep integrations with Workday, UKG, SAP SuccessFactors, and other systems of record. No middleware. Flip AI is trusted by some of the largest frontline employers – including Bosch, REWE, and Porsche – to run daily operations across multi-site organizations with 1,000 to 100,000+ employees. Three capabilities set Flip AI apart: platform that executes tasks rather than just answering questions; Frontline Identity, which solves the frontline-access problem that SSO vendors never built for; and deep native HR/Ops integrations where competitors rely on middleware. One touch. One app. Every system.

Seller

Flip AI

Discussions

Flip AI Community

Languages Supported

Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)

Solution Type

Best-of-Breed

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

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Top-Rated Alternatives

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User Insights

Average based on 47 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Flip AI Integrations

(3)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Building Materials

Enterprise (> 1000 emp.)

2/6/2024

"Intuitive, user-friendly & reliable"

5/5

What do you like best about Flip AI?

The operation is completely intuitive and user-friendly - internal communication in our company is made very straightforward by Flip and is very well received. The app is continuously evolving and the interaction with Customer Support and Customer Success Management works flawlessly - everything is great! Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

In my role as an admin, I would find it helpful if, for example, the creation/design of pages could only be represented through the Admin Console - so that all admin activities take place in one tool. Additionally, the statistics could be worked out a bit more "finely," such as the post analytics, to get a better picture of the relevant content and user behavior. Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Flip User, thank you very much for this very positive review. We are pleased to continue advancing the motto "Empower Every Employee" together and to grow together. Thank you also for your suggestions for improvement. We are glad that we can facilitate your employee communication. To many more years!

Verified User in Construction

Mid-Market (51-1000 emp.)

7/9/2024

"Fantastic App, Easy Administration and Exceptional Service!"

5/5

What do you like best about Flip AI?

The Flip App is easy to use and has a modern Look. The Features are awesome and the support is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

The iOS App crashes sometimes but it is mostly easy to fix. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

2/9/2024

"I like simplicity"

4.5/5

What do you like best about Flip AI?

The Flip App is extremely easy to handle. Even without computer knowledge, people are able to share news and connect with others within 10 minutes of use. And many test users constantly use the Flip App (we are a couple of weeks before going live). Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

I personally would like a bit more flexibility in customizing the App to our company style and needs. Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Flip user, thanks for your great feedback. We're very happy to work with you and drive "Empower Every Employee" forward together. Have a great start using the app!

Andine S.

Enterprise (> 1000 emp.)

3/21/2024

"Intuitive app for all employees that promotes information exchange and communication"

5/5

What do you like best about Flip AI?

automatic translation function

easy to use

Digitalization of processes Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

I actually can't think of anything that I dislike about Flip Review collected by and hosted on G2.com.

Response from Nathalie Jaeggle of Flip AI

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Dear Flip user, thank you for your fantastic feedback! It's great to hear that you find the app easy to use. We're very happy to partner with you and help you to empower your employees.

Verified User in Civic & Social Organization

Enterprise (> 1000 emp.)

2/5/2024

"Super products - top advice!"

5/5

What do you like best about Flip AI?

Flip is constantly evolving and continuously incorporating new ideas and requirements. This offers us as customers the opportunity to always be up-to-date and to continuously develop as an organization. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

It would be cool if you could directly download your own app to make administration even easier for the users. Review collected by and hosted on G2.com.

What problems is Flip AI solving and how is that benefiting you?

In particular, with Flip, we reach employees faster than on other channels and can thus inform them quickly. Especially in the case of technical problems or emergencies, we have the opportunity to react quickly. Additionally, we want to promote the sense of togetherness, which we cannot achieve in the intranet. Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Flip User, thank you very much for this great review. We are pleased to continue advancing the motto "Empower Every Employee" together and to grow together. To many more years!

Verified User in Logistics and Supply Chain

Enterprise (> 1000 emp.)

2/6/2024

"Frontline communication pilot in 2 Clusters for a logistic company"

4.5/5

What do you like best about Flip AI?

- Great feedback from users (access to information, easy to use, translation...)

- Great UX/UI Design

- Added service: Easy to implement further features (no IT know-how required)

- Fast Response time and commitment from Jörn K. & Sebastian K. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

- For big corporates: We need more than 2 roles (user/admin) Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Flip user, thanks for your feedback, especially regarding your improvement tips. We're working on more roles like a moderator role. You'll get to know it as soon as possible. We're very happy to work with you and drive "Empower Every Employee" forward together. To many more years!

Benedikt P.

Mid-Market (51-1000 emp.)

1/19/2024

"Irreplaceable - intuitive - reliable"

5/5

What do you like best about Flip AI?

The quick and easy operation, from installation to ongoing operation. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

For Android users, partially difficult notification settings. Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Benedikt, thank you very much for your feedback. It is a great pleasure for us to have been working together for so many years to address and improve the topic of frontline communication and information. To many more years!

Verified User in Wholesale

Enterprise (> 1000 emp.)

1/26/2024

"Great app, great company, great people"

5/5

What do you like best about Flip AI?

Easy communication with other colleagues. News are distributed quickly. No more mails to each and every person in the company. The integration into our systems went smoothly. If we have any questions, we receive quick and uncomplicated help. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

I wouldn't say that I don't like anything about the app. Flip is always open to requests for enhancements or improvements. Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Flip user, thanks for your great feedback. We're very happy to work with you and drive "Empower Every Employee" forward together. To many more years!

Verified User in Furniture

Enterprise (> 1000 emp.)

2/5/2024

"Very clear app"

5/5

What do you like best about Flip AI?

You can do a lot with the app. Create groups with different permissions, share posts in groups. Chats, group chats, survey forms, order forms, etc., and it is still very clear and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

In user registration, you cannot directly assign groups. You have to go into each group individually. Review collected by and hosted on G2.com.

Response from Stefan Mader of Flip AI

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Dear Flip User, thank you very much for this positive review. We are pleased to continue advancing the motto "Empower Every Employee" together and to grow together. We are especially delighted that we can make your workday easier. To many more years!

Surya S.

Enterprise (> 1000 emp.)

8/27/2023

"Flip eases the streamlining and communication"

5/5

What do you like best about Flip AI?

If I had to mention one best thing it'd be sharing of information made easiest with Flip. Helps in easy sharing of information amongst employers and workers. Videos and text based imformation makes it more likely to be user-easygoing. Also have access to pre loaded videos topics for discussion. Secured platform and available on mobile and company computers too makes everything real time, highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Flip AI?

Nothing to dislike for now. Overall enjoying this so much. It's just sometimes (not experienced much) when many employees try to access same info there can be lag. But otherwise no concerns Review collected by and hosted on G2.com.