What I like most about Flip is that it brings communication, information, training and employee engagement together in one accessible platform. It allows us to reach our restaurant employees quickly and directly, even when they do not regularly use email or work at a desk. I also like that communication can be more interactive through posts, recognition, quizzes and challenges. Overall, Flip makes our internal communication faster, more transparent and more engaging while giving employees easy access to important information and resources. Review collected by and hosted on G2.com.

puhh thats hard....one downside is that Flip can sometimes feel overwhelming when there is a lot of content and notifications. It can also be challenging to ensure that important information does not get lost among other posts. Some features could be more intuitive and easier to manage from an administrator’s perspective, especially when creating and organizing content. Overall, I think Flip is very useful, only these small things. Review collected by and hosted on G2.com.

What I like best is that Flip is very intuitive to use and offers a successful mix of WhatsApp and Instagram. This way, we also reach our employees who do not work on a PC. Communication is fast and uncomplicated, and news can be shared with all employees at any time. Review collected by and hosted on G2.com.

Currently, there is actually nothing I could criticize. We are really very happy with Flip. Review collected by and hosted on G2.com.

The entire setup is well-structured for employees, and the admin area is self-explanatory. Flip always explains the integrations well, making it very easy and quick. The speed of the Flip app has always been good; since its introduction, there have been no significant load issues attributable to the Flip app. Pricing has always been fair and very transparent. The support is absolutely top-notch. Other service providers could learn from this. You can also work well with the AI-supported capabilities. Full marks here as well. Review collected by and hosted on G2.com.

I cannot provide any information on this; from my perspective, it fits as it is. Review collected by and hosted on G2.com.

The service task overview provides a comprehensive look at all ongoing tasks, ensuring that nothing is overlooked and that all team members are aligned. Review collected by and hosted on G2.com.

Flip offers everything we need for our staff app. If something isn’t quite right or is missing, Flip works with us to find a solution and develop it. What’s more, our contact person at Flip is always available and helps us with any questions or problems we may have Review collected by and hosted on G2.com.

Finally we are able to reach all of our staff with crucial information. Before, almost half of our staff was left in the dark. Particularly the possibility to control which information reaches which group of employees is perfect. The implementation of the app was flawless and I especially appreciated that a lot of material and examples for internal communication was provided. So we didn't have to create it from scratch. This applies to updates and upcoming features as well. Customer Success Managers are always available to discuss our thoughts, give insights into other clients' solutions and respond very fast. We chose Flip over other competitors because of its intuitive design, ease of use, and integrated features. We are happy to be able to integrate further internal software into the app, so our employees find everything in the same place. A One-Stop-App! Our employees use the app or desktop version almost daily to update themselves about everything. Also, they are able to use a Chat within the app that finally meets our requirements of work-related data privacy. Review collected by and hosted on G2.com.

To the downside: As a rather small company the costs are always noteworthy. Since not all of our staff is onboarded and uses the app we would prefer a concurrent user licence. Review collected by and hosted on G2.com.

The developers and staff at Flip are very helpful and always welcome feedback. Handling is easy for both users and administrators, and the ability to build your own apps within the employee app is great! The AI search of the knowledge database helps quickly and easily without having to ask many questions. Review collected by and hosted on G2.com.

The integrations needed sometimes take longer to arrive because the work on implementation, also due to external factors, takes time. Review collected by and hosted on G2.com.

The use on different platforms (Desktop, MobileDevice). The design of the backend (clear, user-friendly, well-structured). Review collected by and hosted on G2.com.

Currently, "Ask AI" provides incorrect information. Additionally, I found the feedback from support inappropriate. For support requests that were clearly formulated, I received a questionnaire that would take me 30 minutes to answer all the questions. I understand when specific information is requested, but I found this feedback excessive. If you want to look it up - it was my support request from a few days ago with the message that Ask AI was unavailable. Review collected by and hosted on G2.com.

The platform itself offers many opportunities and EVERYONE at FLIP is excited about the project and wants to be successful with us as a customer. Whether it's new topics or existing small issues, there is always help with the individual solution. Review collected by and hosted on G2.com.

The too frequent change of contact person for contract questions. This has somewhat complicated the overall situation but is now stabilizing again. Review collected by and hosted on G2.com.

Very quick implementation and adaptation to corporate needs. Very good support, with continuously interesting new tools and aids. The corporate structure can be represented in Flip, and the role distribution can be set up according to the structure. Review collected by and hosted on G2.com.

I miss the reminder function for tasks. Also, I can assign a task to someone but cannot include myself in it. Review collected by and hosted on G2.com.

The willingness to implement new projects and support them. + The super stylish UI that can be created/adjusted with help. Review collected by and hosted on G2.com.

That a relatively "high" price is demanded for some functions that seem "simple" to some. Review collected by and hosted on G2.com.