How easy it is to use and navigate the system. implementation was not complicated. Review collected by and hosted on G2.com.
Cannot push multiple profiles through the flexspring website to the POS. Review collected by and hosted on G2.com.
How easy it is to use and navigate the system. implementation was not complicated. Review collected by and hosted on G2.com.
Cannot push multiple profiles through the flexspring website to the POS. Review collected by and hosted on G2.com.
Our Customer Service Manager (CRM), Pooja Kumari, makes us feel like we are their only client. She acknowledges our issues, empathizes with our challenges & pain, and most importantly, responds by providing impetus to the development team to fix any missing or incorrect payroll postings from the feeds from ADP to NetSuite. Review collected by and hosted on G2.com.
Sometimes the Flexspring developers are not always as responsive to our requests and occasionally do not always make the exact corrections that we ask for. Review collected by and hosted on G2.com.
Working with FlexSpring was easy. They were very thorough in helping me setup my integration through a few iterations. The transition to support was seamless. Review collected by and hosted on G2.com.
I did not have any challenges with my implementation. Review collected by and hosted on G2.com.
Prompt responses to questions and concerns Review collected by and hosted on G2.com.
It's not a Flexspring issue, more of the other system restrictions. Our integration took longer due to snags between workstream and paylocity talking to each other that we didn't know until testing. Review collected by and hosted on G2.com.
The integration we created with Gaurav Sharma has greatly increased our accuracy and efficiency of running payroll each week. Gaurav was able to work through the complexities of ADP's API and provide a customized solution for us and made implementation a breeze. We use this integration every week and rely on it and to make things easier. Review collected by and hosted on G2.com.
The only downside is that we cannot change the integration directly but we can rely on their support and development team when we have changes that need to be made. Review collected by and hosted on G2.com.

Flexspring has saved our organization so much time. Previously, we manually transferred our new hires from Greenhouse to ADP. Now Flexspring does the admin work for us! The best part is that no one is missed, and Flexspring integrates in real-time. Review collected by and hosted on G2.com.
The only downside is that some fields cannot transfer. Review collected by and hosted on G2.com.
Flexspring's customer service is very good. Review collected by and hosted on G2.com.
When looking at errors, the error messages are to decipher Review collected by and hosted on G2.com.
The Team at Flexspring was one of the best I have worked with on any implementation throughout my career. From project kick off to completion, it was their knowledge and guidance that helped make our API Connector implementation successful. The project manager kept us on track and provided his expertise in dealing with some thorny issues. The customer service on the technical side was top notch - his turnover on questions and problems was exemplary. I highly recommend Flexspring. Review collected by and hosted on G2.com.
I really don't have any negative experiences with Flexspring on our implementation. Review collected by and hosted on G2.com.
Great customer service. They're responsive and truly invested in supporting your needs. Review collected by and hosted on G2.com.
Flexspring are technical experts, not HR experts. It would be beneficial to have a member of the Flexspring team who is well-versed in HR processes and systems to compliment the technical/IT solutions we're integrating. Review collected by and hosted on G2.com.
The constant communication between our company and the developers was excellent. The implementation was successful, with a few issues that were solved very quickly. Their support team is super responsive! Review collected by and hosted on G2.com.
There is no downside per se. The portal can be tailored more to non-tech individuals to read the errors easily instead of reading codes and figuring them out. Review collected by and hosted on G2.com.
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Averages based on real user reviews.
3 months
10 months
6%