Flexspring Reviews & Product Details

We began using Flexspring to connect our ADP Workforce Now employee information into our NetSuite ERP/CRM solution. Flexspring was a dramatic improvement over the homegrown SOAP integration we were using previously, and provided much better insights into user and manual errors which made troubleshooting this connection much easier.

Implementation was effective and thorough, especially because we had planned out our targeted requirements and provided several details that we wanted to achieve. Terrific support too.

Our implementation project manager was terrific (MJ). Review collected by and hosted on G2.com.

The implementation timeline was a little slow, but nothing to complain about. Review collected by and hosted on G2.com.

The people we worked with on our ADP integration. Darryl Polite was our Project Manager and he kept us on track with re-caps and check ins on progress. He made sure that we were comfortable with our integration performance, without rushing the process. He was always responsive and consistent in his communication which was a welcome change from other vendors we have worked with. He truly went above and beyond to ensure our success.

Additionally, Shamsheer Singh was our Technical Consultant, and he helped us in understanding how our needs translated into the system. He also was responsive and willing to explain, or look into, issues.

Both Darryl and Shamsheer made this integration an easier process and we truly appreciated their support. Review collected by and hosted on G2.com.

This is not necessarily a downside to Flexspring, as it may be common with integrations, but there was no direct communication between Flexspring and ADP. It wasn't a huge problem, but it would have been nice if ADP and Flexspring could communicate directly about technical issues, instead of us having to contact ADP support to contact Flexspring. Review collected by and hosted on G2.com.

Its been great to work with both Syed and Shamsheer! I have limited technical experience on setting up a payroll integration but thanks to their patience and guidance we have been able to fix all of our issues and move forward with our project. I appreciate that they go above and beyond to explain and simplify Technical information. Syed and Shasheer coordinate meetings well. I appreciate all of our meetings where we troubleshoot and fix problems on calls. They are great at responding to questions and concerns. These guys are truly amazing! I am glad I had the opportunity to work with them. Review collected by and hosted on G2.com.

I currently do not have anything negative to say about Flexspring. Review collected by and hosted on G2.com.

I have an excellent team from FlexSpring assisting us in deploying the integrations between our internal systems and ADP. They are always available to support me, and I truly appreciate their help. Review collected by and hosted on G2.com.

Sometimes we encounter issues transferring data to ADP, but I understand this is due to ADP's limitations—they currently lack the necessary API. I hope ADP can work on improving their API in the future. Review collected by and hosted on G2.com.

The support team is phenomenal! Chloe Hang and Bikram Singh were always responsive and attentive to the needs of our company. Their expertise, professionalism, and willingness to go the extra mile was refreshing! Review collected by and hosted on G2.com.

There were no issues or concerns with Flexspring. I would definitely recommend your company! Review collected by and hosted on G2.com.

Venkata has been a pleasure to work with during our implementation, as well as after. He has gone above and beyond to help us work through issues and questions even after we transitioned to Customer Support. Review collected by and hosted on G2.com.

Sometimes support desk is not as knowledgeable as the engineer on our integration project and can also be slow at times. Review collected by and hosted on G2.com.

We recently partnered with FlexSpring for our data integration needs, and the experience has been outstanding. From the very beginning, their team demonstrated a deep understanding of our business requirements and delivered a solution that seamlessly integrated our disparate data sources.

The process was smooth and efficient, and the communication was clear every step of the way. They not only met the deadlines but also exceeded our expectations in terms of data accuracy and consistency. Their attention to detail and proactive approach to identifying potential issues before they became problems truly set them apart.

What we particularly appreciated was their ability to integrate various systems (ERP, CRM, and third-party platforms) without disrupting our operations. The data flows are now streamlined, and we’ve seen immediate improvements in decision-making and reporting.

Additionally, their post-integration support has been exemplary. They provided thorough training and documentation, ensuring our team could maintain and leverage the integrated systems effectively.

Overall, FlexSpring has proven to be a reliable, knowledgeable, and highly skilled partner in data integration. If you're looking for a trustworthy provider who can deliver high-quality solutions, we highly recommend them! Review collected by and hosted on G2.com.

We did not have any issues that would rise to a dislike during our implementation. Review collected by and hosted on G2.com.

Flexspring made the entire process easy, from implementation to regular processing. As soon as we got started, we were assigned an implementation team (MJ & Varun) who were extremely attentive to every requirement we had, big or small. We were continued to be supported by them after going live to make sure everything ran smoothly. And of course with time we were switched over to the Customer Service team, that process could not have been smoother as we're even assigned a Customer Success Manager! Review collected by and hosted on G2.com.

Haven't found anything I dislike yet. :) Review collected by and hosted on G2.com.

Experienced some issues during the initial go live but all have since been resolved and the program runs as expected. The interface runs great when setup and mapped correctly. The support staff is also very responsive and issues resolved quickly. Review collected by and hosted on G2.com.

The daily load report. The failure reasons are not clear and concise. Very hard to understand. Review collected by and hosted on G2.com.

Sri and Michael at Flexspring provided prompt, helpful, and knowledgeable assistance, while also demonstrating a deep understanding of the relevant technical aspects to effectively build and implement an integration from SAP to ADP for multiple cross boarder entities Review collected by and hosted on G2.com.

I can't think of any that I dislike about the Flexspring team. I miss meeting with them regularly each week Review collected by and hosted on G2.com.