Fleetworthy Reviews & Product Details

I find Fleetworthy's system easy to use, which is great for managing our fleet tolls. The Complete Pass feature is particularly valuable as it allows our drivers to easily pass through toll booths without having to stop and personally pay. I'm also really happy with the customer service. Initially, I had some frustrations, but once I spoke with Carmela, she connected me to our new account manager Erin, who was fantastic. Erin took the time to explain our billing in a way I could understand and helped identify ways to reduce our toll costs, which was very helpful. Review collected by and hosted on G2.com.

At first, I was frustrated with the customer service, but after speaking with Carmela, she got me connected to our new account manager Erin. Erin really broke everything down for me and helped me understand our bill. Review collected by and hosted on G2.com.

What we like best about Fleetworks is how responsive and easy their team is to work with. They understand the trucking industry and provide practical solutions that help us operate more efficiently. Their reliable support and commitment to customer service make Fleetworks a valued partner for Dick Lavy Trucking. Review collected by and hosted on G2.com.

There is very little we dislike about Fleetworks. As with any platform, occasional issues may arise, but their team is responsive and works quickly to address our questions or concerns. Review collected by and hosted on G2.com.

I like their products and how much easier it makes things for both the drivers and the back-office support. I also like their support staff. They are always willing to help resolve any issues and also to help us to find ways to save money. Review collected by and hosted on G2.com.

I honestly can't think of any downsides to using Fleetworthy. Review collected by and hosted on G2.com.

It brought all of our DOT documentation into one centralized place, which had previously been scattered across the organization. Now we have a single platform to manage and maintain DOT compliance no matter where we are in the country. Review collected by and hosted on G2.com.

We ran into a specific issue with customer service and the follow-through on promises during our transition to CP Suite. Some of our requests during the implementation process were not completed, and then the ball continued to be dropped multiple times. On top of that, we weren’t able to meet with staff who could actually resolve our issues. This created ongoing business frustration and delayed our DOT compliance picture. Overall, the handoff could have been much smoother, and the follow-through needed to be stronger as well. Review collected by and hosted on G2.com.

I really like that Fleetworthy has phenomenal service, with representatives and customer success managers who are always helpful and willing to engage in quick calls to resolve issues. The auditing services are supportive and help us manage driver files effectively, as well as ensuring DOT compliance. I appreciate the updated CP Suite platform, which is more accessible for admins and end users, allowing real-time messaging from auditors. The customizable dashboard and reporting features through widgets are a huge plus, making it easy for managers in our organization to track only what they need and want without being constrained. It's also easy to use, even for those who aren't tech-savvy, and support is always available when needed. Fleetworthy provides us with a significant return on investment by saving time and money, helping us avoid violations, and tracking maintenance and safety performance. It integrates seamlessly with our HRIS system, making our operations smooth and efficient. Overall, Fleetworthy is a vital tool for our organization. Review collected by and hosted on G2.com.

I think Fleetworthy could improve by providing more training options on their site. Adding short, how-to videos to walk new leaders through the process of navigating the system efficiently would be helpful. Relying solely on PDFs can be less effective, so having video guides might make it easier for users to understand and use the platform quickly. Review collected by and hosted on G2.com.

Fleetworthy is a beneficial software that has proven useful for my company time and time again. Our fleet benefit daily from receiving not only Scale House Bypass alerts, but custom Safety Alerts.

Another positive to using Fleetworthy is the 10/10 customer support you receive from their team! Review collected by and hosted on G2.com.

The main issue we have experienced in the past has been the same technical issues you would see with any app. There have been times alerts would stop or be delayed, but everytime the customer support team would quickly help us troubleshoot and fix these issues. Review collected by and hosted on G2.com.

Fleetworthy keeps our compliance process organized and stress-free. The dashboard provides clear visibility into driver qualification files, equipment records, and upcoming renewals, so it’s easy to stay on top of what needs attention. I also appreciate the automated alerts and reporting, and the support staff has been great whenever we’ve needed help. We are happy with our Fleetworthy partnership. Review collected by and hosted on G2.com.

There isn’t much to dislike, but if I had to point out something, it’s that the platform can feel overwhelming or a bit dense at first. That said, it’s only a small learning curve and doesn’t take long to get used to. Review collected by and hosted on G2.com.

Fleetworthy has access to more weigh stations than our previous provider while also providing information on where trucks are getting pulled into stations. I can view what time, state, station, and how frequent trucks get pulled in. Review collected by and hosted on G2.com.

There is a small lack of integration with our ELD, Motive. Our last ELD had a fleet worthy option that we could toggled and enable to be flipped directly into the ELD to begin receiving station bypssses. Currently we have to download fleet worthy as a separate app from Motive. Review collected by and hosted on G2.com.

The most helpful part of Fleetworthy has been the weigh station bypass and tolling features. It helps keep our drivers moving efficiently by reducing unnecessary stops at scale houses, which saves time and improves productivity on the road.

The tolling side is also very convenient because it simplifies tracking and managing toll expenses across the fleet. Having everything organized in one system makes it easier for both drivers and office staff.

One of the biggest upsides is the overall efficiency it adds to daily operations. Less time sitting at weigh stations means better fuel efficiency, improved delivery timing, and less stress for drivers. The system has been reliable and easy to use, and it helps keep trucks moving with minimal interruptions. Review collected by and hosted on G2.com.

One downside to Fleetworthy is that there can occasionally be delays or inconsistencies with weigh station bypass notifications. At times, drivers may still need to stop unexpectedly even when routes are usually bypass-friendly. Review collected by and hosted on G2.com.

Simplicity and reliability. Very easy platform to use. Positive value. Review collected by and hosted on G2.com.

It has been hard to get effective customer support. The customer support agents assume that we have immediate access to what the driver sees but we are an OTR company and usually, we do not have access to the truck or tablet. Review collected by and hosted on G2.com.