As a Customer Success Leader, this reviewer finds FirstTouch invaluable for integrating social actions within HubSpot, allowing for efficient management of customer interactions. They report a minor learning curve in adjusting daily action limits, but overall, the setup is straightforward and well-guarded.
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FirstTouch has completely transformed how our team handles social selling. The seamless HubSpot integration means we can trigger LinkedIn actions directly from our existing workflows without switching between tools. I love being able to track every social touchpoint in HubSpot for true revenue attribution — no more guessing which outreach channels are actually driving pipeline. The AI-assisted sequencing for social engagement has saved our team hours each week. Review collected by and hosted on G2.com.
The setup is easy, but I wish there was more guidance on the strategy. You need a good amount of HubSpot expertise to really leverage this tool to the fullest. The reporting dashboard could also use more customization options. I'd love to be able to build custom widgets for specific social metrics. Additionally, more native support for platforms beyond LinkedIn would be a welcome addition for our team. Review collected by and hosted on G2.com.
I love how easy FirstTouch is to use, especially with the MCP server where I just say what I want, and it will auto-build that for me and gets me started really quick. The initial setup was super easy because of theMNCP server, which could recreate all of my flows pretty simply. It works natively in HubSpot, making it easier to use than something like Heyreach Review collected by and hosted on G2.com.
Not much. When we give them feedback they fix it FAST Review collected by and hosted on G2.com.
Pricing provided by FirstTouch.