--- title: FirstPromoter Reviews meta\_title: 'FirstPromoter Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how FirstPromoter works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 35 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### FirstPromoter Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** from FirstPromoter, highlighting Prince's dedication and timely assistance throughout their issues. [(6 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=1182491&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of FirstPromoter, enjoying its intuitive interface and efficient affiliate management. [(3 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=1182618&qs=pros-and-cons#reviews) Users value the **seamless integrations** FirstPromoter offers, enhancing efficiency and support for managing subscriptions and commissions. [(2 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2271819&qs=pros-and-cons#reviews) Users value the **automation features** of FirstPromoter, enhancing efficiency in managing subscriptions and commission payouts. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317154&qs=pros-and-cons#reviews) Users commend FirstPromoter for its **exceptional customer support** , significantly enhancing their affiliate marketing experience. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2040089&qs=pros-and-cons#reviews) Users often face **integration issues** with FirstPromoter, necessitating expert help for a smoother setup experience. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317080&qs=pros-and-cons#reviews) Users find the **learning curve steep** , often needing expert help for complex setups and integrations with FirstPromoter. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317116&qs=pros-and-cons#reviews) Users are disappointed by the **limited customization** options for rewards views on promoters' pages. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2399481&qs=pros-and-cons#reviews) Users find **poor customer support** hinders effective testing of tracking codes, complicating their overall experience. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=1940944&qs=pros-and-cons#reviews) Users find the **setup difficulty** of FirstPromoter challenging, often needing external assistance for complex integrations. [(1 mentions)](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317141&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of FirstPromoter ##### 1. Customer Support Users commend the **exceptional customer support** from FirstPromoter, highlighting Prince's dedication and timely assistance throughout their issues. [ See 6 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=1182491&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Reliable Performance and Great Customer experience for years" What do you like about FirstPromoter? Fine and intuitive interface, lovely and modern V2 design, stable working. Customer-oriented approach in customer success team communication. ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 5.0/5 "Efficient Commission Management with Stellar Support" What do you like about FirstPromoter? {"I appreciate the ease with which FirstPromoter integrates with our magazine subscription software called SimpleCirc, allowing us to efficiently mana ##### 2. Ease of Use Users appreciate the **ease of use** of FirstPromoter, enjoying its intuitive interface and efficient affiliate management. [ See 3 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=1182618&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Help Chat if needed" What do you like about FirstPromoter? It’s easy to use and the help chat really knows their program ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Reliable Performance and Great Customer experience for years" What do you like about FirstPromoter? Fine and intuitive interface, lovely and modern V2 design, stable working. Customer-oriented approach in customer success team communication. ##### 3. Integrations Users value the **seamless integrations** FirstPromoter offers, enhancing efficiency and support for managing subscriptions and commissions. [ See 2 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2271819&qs=pros-and-cons#reviews) See Related User Reviews ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 5.0/5 "Efficient Commission Management with Stellar Support" What do you like about FirstPromoter? {"I appreciate the ease with which FirstPromoter integrates with our magazine subscription software called SimpleCirc, allowing us to efficiently mana ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Best online customer service I've ever had!" What do you like about FirstPromoter? Best customer service...Prince Foli worked diligently with me for 3 days to help with an integration/software glitch I was having between First Promot ##### 4. Automation Users value the **automation features** of FirstPromoter, enhancing efficiency in managing subscriptions and commission payouts. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317154&qs=pros-and-cons#reviews) See Related User Reviews ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 5.0/5 "Efficient Commission Management with Stellar Support" What do you like about FirstPromoter? {"I appreciate the ease with which FirstPromoter integrates with our magazine subscription software called SimpleCirc, allowing us to efficiently mana ##### 5. Customer Reviews Users commend FirstPromoter for its **exceptional customer support** , significantly enhancing their affiliate marketing experience. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2040089&qs=pros-and-cons#reviews) See Related User Reviews MV Marco V. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support and a Custom Integration!" What do you like about FirstPromoter? I use FirstPromoter for affiliate marketing management, and I must say the experience has been outstanding, especially thanks to their customer suppor ### 5 Cons or Disadvantages of FirstPromoter ##### 1. Integration Issues Users often face **integration issues** with FirstPromoter, necessitating expert help for a smoother setup experience. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317080&qs=pros-and-cons#reviews) See Related User Reviews ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 5.0/5 "Efficient Commission Management with Stellar Support" What do you dislike about FirstPromoter? The setup process for FirstPromoter required the assistance of a consultant familiar with the platform because our integration was more complex than n ##### 2. Learning Curve Users find the **learning curve steep** , often needing expert help for complex setups and integrations with FirstPromoter. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317116&qs=pros-and-cons#reviews) See Related User Reviews ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 5.0/5 "Efficient Commission Management with Stellar Support" What do you dislike about FirstPromoter? The setup process for FirstPromoter required the assistance of a consultant familiar with the platform because our integration was more complex than n ##### 3. Limited Customization Users are disappointed by the **limited customization** options for rewards views on promoters' pages. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2399481&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Reliable Performance and Great Customer experience for years" What do you dislike about FirstPromoter? Few options to customize rewards views on different promoters pages. ##### 4. Poor Customer Support Users find **poor customer support** hinders effective testing of tracking codes, complicating their overall experience. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=1940944&qs=pros-and-cons#reviews) See Related User Reviews ![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.") PB Peter B. Small-Business (50 or fewer emp.) 5.0/5 "Amazing customer support" What do you dislike about FirstPromoter? Actually, I have a problem with testing tracing codes and without support, it never will be solved. So the testing process might be better. ##### 5. Setup Difficulty Users find the **setup difficulty** of FirstPromoter challenging, often needing external assistance for complex integrations. [ See 1 mentions ](https://www.g2.com/products/firstpromoter/reviews?filters%5Bsentiment_snippet%5D=2317141&qs=pros-and-cons#reviews) See Related User Reviews ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 5.0/5 "Efficient Commission Management with Stellar Support" What do you dislike about FirstPromoter? The setup process for FirstPromoter required the assistance of a consultant familiar with the platform because our integration was more complex than n ![Vitaly N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitaly N.") VN Vitaly N. Affiliate Manager Small-Business (50 or fewer emp.) 7/13/2026 "Flexible platform with exceptional support" 5/5 What do you like best about FirstPromoter? FirstPromoter has great customization options, and the support team went above and beyond. We needed to embed a custom tier widget into the affiliate dashboard and asked support to help position it correctly and pass session data to the iframe automatically. Prince from the support team understood exactly what we needed, added the necessary custom JavaScript on their end, and got it working without us having to make changes on our side. Fast, responsive, and technically sharp. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? The support bot sometimes gives inaccurate answers about available features, which led to some back-and-forth before reaching a human agent. Once connected to a real person, everything was resolved quickly. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? We use FirstPromoter to manage our affiliate program — tracking referrals, commissions, and payouts in one place. It also gives us enough flexibility to build custom experiences on top of it, like embedding a tier-based commission widget directly into the affiliate dashboard using their Custom Description and JavaScript features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mick W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mick W.") MW Mick W. D2D Sales Leader Small-Business (50 or fewer emp.) 6/26/2026 "Phenomenal Support and Seamless Setup" 5/5 What do you like best about FirstPromoter? I found the onboarding with FirstPromoter super helpful. I worked closely with Prince Foli to set up a custom build for my website, and it went really well. I appreciate the increased visibility and customization it provides for affiliate partners. The support team was phenomenal, which made a big difference for me. I also like that FirstPromoter looks really good and brandable, turning my referral program into a full-blown SaaS feel, which is exciting. The setup process was smooth and streamlined with an onboarding call. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? Nothing yet, just maybe notifications integration with Slack would be good. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? FirstPromoter gives more visibility and customization for affiliate partners. It turns my referral program into a full-blown SaaS feel. The support is phenomenal, and the platform looks really good and brandable. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Karolis S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karolis S.") KS Karolis S. Head of Growth Small-Business (50 or fewer emp.) 8/6/2026 "Amazing Support with Precise Tracking at a Great Price" 5/5 What do you like best about FirstPromoter? Amazing customer support, precise tracking, and good pricing Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? At the moment, all good - though I do think they could expand their product offering beyond tracking and affiliate management into partner discovery Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? Basically, it enables our affiliate program to exist, and lets us manage commission payouts and track real affiliate revenue. Review collected by and hosted on G2.com. Show More Response from FirstPromoter Marketing Team of FirstPromoter [Editedit](https://www.g2.com/survey_responses/firstpromoter-review-13219367/official_response/edit) Thank you for the review. Happy to hear support and tracking are doing their job for your program. The partner discovery point is fair, it comes up more often lately and reviews like this help make the case internally. If anything comes up as the program grows, we're one message away. Current UserValidated ReviewerSource: Organic ![Lisa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa P.") LP Lisa P. Affiliate Operations Lead Small-Business (50 or fewer emp.) 7/15/2026 "Above-and-Beyond Support Made Setup a Breeze" 5/5 What do you like best about FirstPromoter? I love how helpful their support team are. Prince especially has gone above and beyond to help me get our tracking set up, he's responsive on the chat and jumps on calls when needed. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? Not having a native GHL integration but we found a workaround. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? Helping us to grow our affiliate program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Žydrunė D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Žydrunė D.") ŽD Žydrunė D. Product marketing manager Computer Software Small-Business (50 or fewer emp.) 7/1/2026 "Fast Setup, Clean Interface, and Excellent Support Experience" 5/5 What do you like best about FirstPromoter? Easy to get started, we were up and running the same day. The interface is clean, modern and easy to work with. Support has been excellent. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? Nothing yet, we are happy with the experience so far. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? We previously had a very basic setup that didn’t scale well. FirstPromoter brings a full set of practical features, making everything easier to track, manage, and scale. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/10/2025 "Reliable Performance and Great Customer experience for years" 4/5 What do you like best about FirstPromoter? Fine and intuitive interface, lovely and modern V2 design, stable working. Customer-oriented approach in customer success team communication. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? Few options to customize rewards views on different promoters pages. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? We have been using FirstPromoter for years to manage our affiliate campaigns. Their support team is consistently available to help us with any questions that arise/ This company has proven to be trustworthy, and their product is valuable thanks to its straightforward, engaging, and user-friendly interface, as well as its collection of practical tools. Overall, we are happy to use their services and we've built strong paertnership with this service. Nothing to add, just keep going! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![RT Digital D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RT Digital D.") RD RT Digital D. Small-Business (50 or fewer emp.) 3/31/2026 "Exceptional Support, Effective Affiliate Tracking" 4/5 What do you like best about FirstPromoter? I really like the tech support at FirstPromoter. Prince Foli has been a huge help, and he's the best support rep I've worked with in a long time! Also, the initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? I wish I could give sales commissions along with referrer commissions. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? I use FirstPromoter for tracking commissions in affiliate programs but wish it could handle sales commissions too. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/11/2025 "Best online customer service I've ever had!" 5/5 What do you like best about FirstPromoter? Best customer service...Prince Foli worked diligently with me for 3 days to help with an integration/software glitch I was having between First Promoter and another platform I use. He stayed with me until all the issues were resolved. He never hurried to get rid of me to move on to the next customer. He was often online every morning long before I was due to the time zone difference. But I always had a message waiting for letting me he was ready to continue our work. Who does that these days? He spent hours and hours working with me. Who does that! He's the only person I've ever worked with who provided this kind of service. I can't say enough kind words about him. Because of his great service I'll be a First Promoter customer for a long, long time. Thank you, Prince! You're a great asset to your organization...and a great friend to me. Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? Nothing other than the 7-hour time zone difference between us...but we worked around it. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? I'm not a tech-savvy person...but I needed a good affiliate tracking service. I don't know a lot about integrating different platforms, I'm not a web designer and it's over my head. But First Promoter makes the process easy and doable for me with such good customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Creation Illustrated A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creation Illustrated A.") CA Creation Illustrated A. 10/17/2025 "Efficient Commission Management with Stellar Support" 5/5 What do you like best about FirstPromoter? {"I appreciate the ease with which FirstPromoter integrates with our magazine subscription software called SimpleCirc, allowing us to efficiently manage subscription sales and reward our promoters with commissions.","I find the automated payout feature in FirstPromoter through PayPal extremely helpful for managing commissions.","I am impressed with the fantastic tech support provided by FirstPromoter, especially by Prince and Maxwell, who expertly helped us integrate FirstPromoter with PayPal with our circulation software using Zapier."} Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? The setup process for FirstPromoter required the assistance of a consultant familiar with the platform because our integration was more complex than normal. Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? First Promoter helps us capture magazine subscription sales from SimpleCirc and awards commissions to our promoters. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") IM Verified User in Management Consulting Small-Business (50 or fewer emp.) 1/15/2026 "Easy to Use, Help Chat if needed" 5/5 What do you like best about FirstPromoter? It’s easy to use and the help chat really knows their program Review collected by and hosted on G2.com. What do you dislike about FirstPromoter? At first I didn’t understand it . But now I don’t have anything I don’t like about it Review collected by and hosted on G2.com. What problems is FirstPromoter solving and how is that benefiting you? They are helping me to reward people that were already referring me clients. Review collected by and hosted on G2.com. 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