--- title: FirstMile Reviews meta_title: 'FirstMile Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how FirstMile works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 13 scale: '5' date_modified: '2026-06-04' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # FirstMile Reviews **Vendor:** FirstMile a Rakuten Company **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About FirstMile FirstMile specializes in complete front end solutions for domestic and international shippers in E-commerce industries. ## FirstMile Reviews ### 1. My Experience With First mile **Rating:** 4.0/5.0 stars **Reviewed by:** ismael m. | Marketing director , Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about FirstMile?** This tool offers a great shipping solution. The best feature is that it allows our customers track their imports at every stage of the shipping route. The platform is also affordable and fast. It's promotes profitability in our company as people from all walks of life are able to source any products from our company through Firstmile. **What do you dislike about FirstMile?** The platform has been great and profitable to our company. I have no complains so far. **What problems is FirstMile solving and how is that benefiting you?** The tool ensures our products reach out customers with easy without any security issues. We never acquire losses with the platform. ### 2. My Honest Review For FirstMile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about FirstMile?** It's really very fast and reliable. I didn't think it could be that fast but I was wrong because its service is much faster than other courier services. **What do you dislike about FirstMile?** Honestly, I don't think there is anything wrong with it. **What problems is FirstMile solving and how is that benefiting you?** The company also works with many other courier partners and its services are truly amazing. All the arrangements from warehouse to shipping are done by the expert team of the company in which the chances of error are very less. Therefore this courier service is quite reliable compared to others. ### 3. My great experience with FirstMile. **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about FirstMile?** FirstMile integrates well with leading shipping platforms making it very easy for us to compare prices. It is really very fast, stable and reliable compared to other courier services. Also, i like the idea of getting a free quote for shipping purposes. **What do you dislike about FirstMile?** I wish they could partner with other courier services for a better reach to all the small towns. **What problems is FirstMile solving and how is that benefiting you?** FirstMile makes shipping easier with demographic boundations. It's very affordable in terms of both domestic and international shipping. ### 4. First mile review **Rating:** 3.5/5.0 stars **Reviewed by:** Gauri S. | Team Lead, Enhanced Reservation Solutions, APAC, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about FirstMile?** It enhances service quality, reduces costs and acts as unified shipping carrier, it integrates with leading shipping platform making it easy for us to compare prices **What do you dislike about FirstMile?** Shipping carriers sometimes add third party costs on first Mile , making it expensive **What problems is FirstMile solving and how is that benefiting you?** It helps in price comparison across different shipping carriers and gives a snapshot of various shipping carriers in one place ### 5. Good ecommerce shipping platform **Rating:** 4.5/5.0 stars **Reviewed by:** Padmana N. | sr manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2023 **What do you like best about FirstMile?** domestic shipping is seamless, customer support is great **What do you dislike about FirstMile?** international shipping is too pricey. though good customer support makes up for it **What problems is FirstMile solving and how is that benefiting you?** Simplifies my shipping worries. Any remote area domestically is taken care of. ### 6. How will I rate Firstmile? **Rating:** 5.0/5.0 stars **Reviewed by:** Tulika y. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about FirstMile?** Some potential benefits of using FirstMile's services might include access to discounted shipping rates, multiple carrier options, streamlined logistics management, and enhanced tracking and reporting capabilities. Ultimately, the best thing about FirstMile will depend on the specific needs and priorities of the individual or business using their services. **What do you dislike about FirstMile?** No company is perfect, and there may be certain aspects of FirstMile's services that some customers or users may find less than ideal. For example, some customers may have experienced delays or issues with package delivery, or may have had difficulties with customer service or billing. It's important to research and compare different shipping and logistics providers to find the one that best meets your specific needs and preferences. **What problems is FirstMile solving and how is that benefiting you?** Faster Shipping Times: FirstMile has strategically located warehouses and shipping centers, which can help businesses fulfill orders quickly and provide faster shipping times to customers. Lower Shipping Costs: By providing discounted shipping rates, FirstMile can help drop shippers reduce their overall shipping costs, which can increase profit margins and competitiveness. Expanded Product Offerings: By offering e-commerce fulfillment services, FirstMile can help drop shippers expand their product offerings and sell more products without having to manage inventory or fulfillment themselves. Overall, FirstMile's services can help businesses solve a range of logistical and shipping challenges, and can provide significant benefits to drop shippers in particular. ### 7. Fast delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Dharsana C. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about FirstMile?** I ordered something for my husband's birthday. i thought it wouldn't come on time but They provided the fastest shipping I have ever seen they delivered my product one day after i ordered,i was so surprised and thrilled ,i was able to surprise my husband, i couldn't explain how amazing the service was.thank you so much Firstmile courier service. **What do you dislike about FirstMile?** Quickly and securely, my stuff was delivered. The tracking is the subject of my lone gripe. The anticipated delivery date was several days away, so I wasn't expecting my shipment to be delivered. It would have been beneficial to have a delivery estimate that was more precise. **What problems is FirstMile solving and how is that benefiting you?** First Mile Courier Service is solving the problem of providing fast and reliable courier and delivery services to businesses of all sizes. Many companies rely on courier services to transport important documents, products, and materials to their customers and partners. First Mile Courier Service offers same-day and next-day delivery options and international shipping, which can help businesses save time and money. ### 8. logistics and transportation Company **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav Kumar J. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about FirstMile?** first mile" refers to the initial stage of a product's journey from its origin point to the first point of transportation or distribution. This can involve activities such as picking up goods from a supplier, transporting them to a warehouse or distribution center, and preparing them for further transportation to their destination. Overall, FirstMile aims to help e-commerce businesses of all sizes to simplify their shipping processes, improve delivery times, and reduce costs. **What do you dislike about FirstMile?** Pricing issues are the only concern I find as its a new company and it solely got its funding from investors, still, till the breakeven point it will be depending upon the mob's capital, apart from this it's awesome **What problems is FirstMile solving and how is that benefiting you?** FirstMile offers a range of services, including order fulfillment, warehousing, parcel and freight shipping, and customs brokerage. The company works with a variety of carriers and shipping partners to provide its customers with competitive rates and delivery options. FirstMile's focus on technology and automation allows it to streamline the shipping process and provide its customers with real-time tracking and analytics. The company's software integrates with major e-commerce platforms such as Shopify, Amazon, and eBay, allowing customers to manage their orders and shipments from a single dashboard. ### 9. an easiest way to create companies own domestic and international shippment system **Rating:** 5.0/5.0 stars **Reviewed by:** Farah P. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2023 **What do you like best about FirstMile?** It's a fascinating solution for D2C companies who are trying to build their brand. Also, companies who create e-comm websites of their own find it difficult to integrate their own logistics system, FirstMile can work really good for them. **What do you dislike about FirstMile?** the charges are quite high, new budding brands can't afford such plans. Though the services are good but has to be made affordable as compared to the competitors. **What problems is FirstMile solving and how is that benefiting you?** It is actually helping brands to flourish, especially D2C brands that are looking for direct channels of distribution. Even if a small business owner gets his website done and integrates with firstmile can take his business to a sustainable growth model (not worrying about the logistics part but focusing on the marketing part). ### 10. Shipping made easy with demographic boundations **Rating:** 4.5/5.0 stars **Reviewed by:** Anusha G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2023 **What do you like best about FirstMile?** I like the idea of getting a free quote for shipping purposes. Very affordable in terms of both domestic and international shipping. Adding of barcodes is a huge advantage for identifying the details of the package. **What do you dislike about FirstMile?** I would love if they could partner with other courier services also for a better reach to all the small towns. If customer support could be provided 24X7, it would be really helpful for consumers. **What problems is FirstMile solving and how is that benefiting you?** I like getting quotes beforehand so that decision-making is easy. I like their SKU management; FirstMIle has made the process so efficient and reliable I don't need any other services for my business now. ### 11. It is a great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Subhodeep S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about FirstMile?** Its affordable and reliable shipping solutions, user-friendly interface, and customization options are just a few of the reasons why customers appreciate this company. **What do you dislike about FirstMile?** No comments. Didnt find any wrong with the product **What problems is FirstMile solving and how is that benefiting you?** One of the problems FirstMile is solving for me is the challenge of affordable and reliable shipping solutions for small and medium-sized businesses. Many small businesses struggle to find affordable shipping solutions that provide reliable and timely delivery, especially for international shipping. By offering affordable and reliable shipping services, FirstMile is helping small businesses expand their reach and grow their customer base. ### 12. A review for Revolutionizing E-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata M. | Ph.D Scholar ( Reliability engineering), Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about FirstMile?** FirstMile offers a wide range of services, from international shipping to warehousing and storage, and it can tailor its solutions to meet each client's specific needs. So this can help clients save time and money, while also providing valuable data and insights into their operations. **What do you dislike about FirstMile?** High pricing and in some cases it has been observed that there is a delay in tracking services. However these all problems are quickly solved by customer support **What problems is FirstMile solving and how is that benefiting you?** There is a need for fast and reliable shipping to meet customer expectations. FirstMile solves this problem with complete customer satisfaction which makes them as a great service provider. ### 13. First Mile offers client an easy way to reduce shipping costs without sacrificing transit timeframes **Rating:** 4.0/5.0 stars **Reviewed by:** Pinaki M. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about FirstMile?** By combining several carrier options into a single carrier network, FirstMile streamlines shipment efficiently **What do you dislike about FirstMile?** claims policy and procedure is a bit complicated and also support system need some improvement **What problems is FirstMile solving and how is that benefiting you?** FirstMile delivers consignment Monday to satureday and this competitive price also one of key thing that attarct customer - [View FirstMile pricing details and edition comparison](https://www.g2.com/products/firstmile/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+07%3A39%3A05+-0500&secure%5Bsession_id%5D=48333a82-3da1-4b01-8f56-0e09a1a108b1&secure%5Btoken%5D=57f251cd6ebe0c02b2b815f4fdc561a83d43696dc5fcbc01f3290ab3a31986d9&format=llm_user) ## FirstMile Features **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation ## Top FirstMile Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (577 reviews) - [Sellvia](https://www.g2.com/products/sellvia/reviews) - 4.8/5.0 (197 reviews) - [Printful](https://www.g2.com/products/printful/reviews) - 4.5/5.0 (177 reviews)