First Due Features

Fields emergency and related medical phone calls, and streamlines vehicle dispatch response

Tracks vehicles for real-time updates on first responder or patient arrival

Facilitates communication and collaboration between 911, law enforcement, fire, and medical professionals to provide quality emergency medical services

Collects and retrieves relevant billing and medically necessary information, digital signatures, and other documentation

Records operational data for each emergency service provision case

Provide tools to easily manage cash flow in an increasingly difficult healthcare billing market

Manage all aspects of caring for your workforce, including applications, reviews, and other HR functions

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track employee/learner's progression through training programs

Facilitate the scheduling and coordination of employee shifts

Management of commercial motor vehicles for work-related purposes

Process of submitting and following up on claims with insurance companies

Manage the instructor/teacher's schedule, tasks, responsibilities

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track the amount of time spent on a job or task

Track and manage adherence to policies for any service, product, process, or supplier

Monitor fuel consumption and optimize fuel usage

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Indication whether a resource is available or protected from allocation

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Store and organize documents in a centralized system

Set up connections to third-party platforms to improve business processes

Digitally sign online documents

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Capture information regarding dispatch, movement, and delivery of goods/resources

Application programming interface that allows for integration with other systems/databases

Access software remotely via mobile devices

System alerts about the need to escalate an issue or request

Create, manage, and send invoices or bills to customers

Manage and record overtime hours for hourly employees

Intended for medical use such as diagnosis, treatment, and consultation

Track the location of specific equipment at all times

Ability of websites, web applications, or mobile applications to function without an active internet connection

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Repair of any type of motor vehicle

Use AI to generate content in the form of text, images, videos, etc.

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Import and export data to and from software applications

A list of events with their respective dates

SOG/Protocol Control

Plan daily routes to optimize employee scheduling and provide directions

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage, store and organize emails within the system or via third-party apps

Store, manage, and track all electronic documents in a centralized location

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage attendance for classes, shifts, meetings, or events

The ability to identify a barcode on or within an image or packaging

Track employee schedules, availability, and performance across projects and tasks

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Track the status over time for a request, process, asset, or transaction

Checklist to confirm the incident and response.

Visualize locations on a map

Use AI to generate content in the form of text, images, videos, etc.

Manage and support multiple locations

Track the location of specific equipment at all times

View and track pertinent metrics to find patterns and gain insights from data

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Ability to record, store, update, and retrieve information

Manage and track all internal and external communication conducted via calls, email, text, or chat

Notifications that are delivered to users as soon as an event occurs

Application programming interface that allows for integration with other systems/databases

Track and manage inventory levels to maintain proper supply

Customize contracts and forms to collect specific information

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the maintenance of building facilities

Manage and track all disruptions and incidents

Track and manage adherence to policies for any service, product, process, or supplier

A list of events with their respective dates

Schedule predetermined or ad hoc maintenance services and labor requests

Plan availability and assign specific time slots for tasks and resources

Track and document all activities across devices, networks, and other systems

Track employee/learner's progression through training programs