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Compare First Due and ImageTrend 
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At a Glance
Market Segments
Small-Business (51.4% of reviews)
Mid-Market (54.5% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
First Due
Star Rating
(39)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about First DueImageTrend
Star Rating
(34)4.2 out of 5
Market Segments
Mid-Market (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ImageTrendSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ImageTrend excels in Patient Care Report / Clinical Documentation with a score of 8.3, highlighting its comprehensive documentation features that streamline patient data entry. In contrast, First Due received a lower score of 6.1, with reviewers mentioning that its documentation capabilities could be more robust and user-friendly.
- Reviewers mention that First Due shines in Geospatial Mapping, scoring 8.9, which users appreciate for its intuitive interface and real-time mapping capabilities. Conversely, ImageTrend's score of 5.2 indicates that users find its mapping features less effective and harder to navigate.
- G2 users highlight the superior Quality of Support for First Due, with a score of 9.6, noting that the support team is responsive and knowledgeable. In comparison, ImageTrend's support, while rated at 8.6, is seen as less accessible, with some users expressing frustration over response times.
- Users on G2 report that ImageTrend's performance in Billing is rated at 7.4, which is considered decent, but many reviewers mention that it lacks some advanced billing features. First Due, however, has a significantly lower score of 4.6, with users stating that its billing system is cumbersome and not user-friendly.
- Reviewers mention that First Due's Computer Aided Dispatch features score 7.2, with users appreciating its integration with other systems. ImageTrend, on the other hand, has a lower score of 5.5, with users indicating that its dispatch features are outdated and less efficient.
- Users report that ImageTrend has a solid score of 8.0 in Performance Reporting, with many praising its detailed analytics and reporting capabilities. First Due, with a score of 8.1, is also well-regarded, but some users feel it lacks the depth of reporting that ImageTrend offers.
Pricing
Entry-Level Pricing
First Due
No pricing availableImageTrend
No pricing availableFree Trial
First Due
No trial information availableImageTrend
No trial information availableRatings
Meets Requirements
8.8
37
8.6
33
Ease of Use
8.4
37
7.8
33
Ease of Setup
7.9
34
8.3
29
Ease of Admin
8.3
26
8.2
24
Quality of Support
9.2
36
8.6
32
Has the product been a good partner in doing business?
9.0
26
8.9
24
Product Direction (% positive)
9.4
37
7.9
33
Features by Category
Maintenance of Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Emergency Response
7.6
19
6.3
18
8.9
19
5.8
16
7.7
19
5.5
17
Data Management
6.9
18
8.8
23
8.2
18
8.3
21
Business Operations
6.1
19
7.8
17
7.4
19
6.1
17
Categories
Categories
Shared Categories
First Due and ImageTrend are categorized as Fire Department and Emergency Medical Services
Unique Categories
First Due has no unique categories
ImageTrend is categorized as Healthcare Compliance
Reviews
Reviewers' Company Size
First Due
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ImageTrend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Safety
70.3%
Government Administration
18.9%
Hospital & Health Care
5.4%
Law Enforcement
2.7%
Computer & Network Security
2.7%
Other
0.0%
Public Safety
39.4%
Hospital & Health Care
24.2%
Government Administration
15.2%
Medical Practice
12.1%
Writing and Editing
3.0%
Other
6.1%
Alternatives
Discussions
First Due has no discussions with answers
ImageTrend has no discussions with answers
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