---
title: fidelcard Reviews
meta_title: 'fidelcard Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how fidelcard works for a business like yours.
date_modified: '2026-09-02'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---


# fidelcard Reviews
**Vendor:** hecatek  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)
## About fidelcard
FidelCard is loyalty software enabling independent retailers to run digital customer retention programs without collecting personal data. Using QR codes, customers earn points at checkout by presenting a personal code scanned via smartphone. No names, emails, or phone numbers are required. The platform supports Click and Collect for in-store pickups, with orders placed via the app and managed by merchants. Retailers can set reward tiers based on visits or purchases, with progress visible in the app. Automated segmentation groups customers (e.g., new, regular, loyal) for targeted communications. Gamification features like a roulette wheel and raffles enhance engagement, while promotions and push notifications target specific segments. Analytics track customer frequency, base size, and engagement via a dashboard. FidelCard works on existing smartphones, consolidating loyalty cards from multiple retailers into one app, eliminating the need for separate downloads.






- [View fidelcard pricing details and edition comparison](https://www.g2.com/products/fidelcard/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-03+05%3A07%3A14+-0500&secure%5Bsession_id%5D=d6b76bef-ae48-45c1-b345-8ab62cde01f6&secure%5Btoken%5D=19f03f2c2794b4aab7d3bdb3974916e1b1547e0a4b5c90137324629f8d75b163&format=llm_user)

## fidelcard Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Ad Serving & Management - Publisher Ad Server**
- Real-Time Bidding (RTB) Support
- Ad Delivery Optimization  & Management
- Ad Inventory Management
- Dynamic Ad Placement
- Ad Tag Management
- Bid Management
- Banner Management
- Template Management
- Advertising Management
- Campaign Management
- Channel Management
- Content Management
- Real-Time Data
- Multiple File Format Support

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Targeting & Personalization - Publisher Ad Server**
- Geo-Targeting
- A/B Testing for Ads
- Multi-Device & Cross-Platform Delivery
- Audience Targeting
- Frequency Capping
- Contextual Targeting

**Monetization & Reporting - Publisher Ad Server**
- Header Bidding Support
- Ad Revenue Share & Payout Management
- Revenue Forecasting
- Performance & Engagement Analytics
- Website Analytics
- Reporting/Analytics
- Impression Forecasting

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

**Agentic AI - Publisher Ad Server**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- AI/Machine Learning
- Third-Party Integrations
- Media Planning
- Campaign Planning

**Additional Functionality**
- Filtering
- Multi-Channel Marketing
- Customizable Reports
- A/B Testing
- Generative AI
- Activity Dashboard
- Data Import/Export
- API
- Mobile Ad Serving
- Engagement Tracking
- Customizable Branding
- Newsletter/Email Ad Serving
- Real-Time Monitoring
- Role-Based Permissions
- Native Ad Serving
- Click Tracking
- Ad Optimization
- Social Advertising
- Ad Tag
- Rich Media Ad Serving
- Performance Metrics
- Email Marketing
- Video Ad Serving
- Customizable Templates
- Prioritization
- Conversion Tracking
- Search/Filter
- Multi-Campaign
- Ad Unit Creation
- Drag & Drop
- AI Copilot

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