FICO Platform Features
Statistical Tool (3)
Scripting
Supports a variety of scripting environments
Data Mining
Mines data from databases and prepares data for analysis
Algorithms
Applies statistical algorithms to selected data
Data Analysis (4)
Analysis
Analyzes both structured and unstructured data
Data Interaction
Interacts with data to prepare it for visualizations and models
Time Series Analysis
Series of data points indexed in time order
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Decision Making (5)
Modeling
Offers modeling capabilities
Data Visualizations
Creates data visualizations or graphs
Report Generation
Generates reports of data performance
Data Unification
Unifies information on a singular platform
Customizable Reports
Alter the layout and content of reports
Model Development (7)
Language Support
Supports programming languages such as Java, C, or Python. Supports front-end languages such as HTML, CSS, and JavaScript
Drag and Drop
Offers the ability for developers to drag and drop pieces of code or algorithms when building models
Pre-Built Algorithms
Provides users with pre-built algorithms for simpler model development
Model Training
Supplies large data sets for training individual models
Database Support
Supports common databases such as MySQL and Oracle
Multi-Language
Manage and support multiple languages
Feature Engineering
Transforms raw data into features that better represent the underlying problem to the predictive models
Machine/Deep Learning Services (6)
Computer Vision
Offers image recognition services
Natural Language Processing
Offers natural language processing services
Natural Language Generation
Offers natural language generation services
Artificial Neural Networks
Offers artificial neural networks for users
Natural Language Understanding
Offers natural language understanding services
Deep Learning
Provides deep learning capabilities
Deployment (15)
Managed Service
Manages the intelligent application for the user, reducing the need of infrastructure
Application
Allows users to insert machine learning into operating applications
Scalability
Provides easily scaled machine learning applications and infrastructure
Language Flexibility
Allows users to input models built in a variety of languages.
Framework Flexibility
Allows users to choose the framework or workbench of their preference.
Versioning
Records versioning as models are iterated upon.
Ease of Deployment
Provides a way to quickly and efficiently deploy machine learning models.
Scalability
Offers a way to scale the use of machine learning models across an enterprise.
Language Flexibility
Allows users to input models built in a variety of languages.
Framework Flexibility
Allows users to choose the framework or workbench of their preference.
Versioning
Records versioning as models are iterated upon.
Ease of Deployment
Provides a way to quickly and efficiently deploy machine learning models.
Scalability
Offers a way to scale the use of machine learning models across an enterprise.
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Application Development
Allows one to create or host applications built on top of business rules.
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Integration
Provides APIs or other development tools for integrating with other applications.
Database (3)
Real-Time Data Collection
Collects, stores, and organizes massive, unstructured data in real time
Data Distribution
Facilitates the disseminating of collected big data throughout parallel computing clusters
Data Lake
Creates a repository to collect and store raw data from sensors, devices, machines, files, etc.
Integrations (2)
Hadoop Integration
Aligns processing and distribution workflows on top of Apache Hadoop
Spark Integration
Aligns processing and distribution workflows on top of Apache Hadoop
Platform (3)
Machine Scaling
Facilitates solution to run on and scale to a large number of machines and systems
Data Preparation
Curates collected data for big data analytics solutions to analyze, manipulate, and model
Spark Integration
Aligns processing and distribution workflows on top of Apache Hadoop
Processing (2)
Cloud Processing
Moves big data collection and processing to the cloud
Workload Processing
Processes batch, real-time, and streaming data workloads in singular, multi-tenant, or cloud systems
Administration (6)
Quality Control
Data quality consists of deduplication, cleansing, and appending your marketing database.
Data Sampling
Allows users to select samples of data for defined procedures.
Collaboration
Share data across your organization.
Multiple Data Sources
Allows users to manage data from a number of sources
Real-Time Data
Receive data and information in real time
Statistical Process Control
Statistical methods to assist with and maintain quality control of processes
Capabilities (10)
Data Visualization
Communicate complex information clearly and effectively through advanced graphical techniques.
Survival Analysis
Supports evaluation of durations, events, and reliability in relation to statistical analysis
Risk Data Attributes
Identify risk data attributes such as description, category, owner, or hierarchy.
Cost Analysis
Tools to analyze financial data in order to gain usable insights.
Multivariate Analysis
Analysis of data sets that contain more than one variable
What-if Analysis
Provides varying estimates based on different scenarios
Statistical Analysis
Apply statistical/mathematical models to sets of data
Bayesian Analysis
A statistical method, based on Bayesian inference, that expresses unknown parameters as probability statements
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Regression Analysis
Analysis to understand which of the independent variables are related to the dependent variable
Methodology (3)
ANOVA Support
Supports analysis of variance (ANOVA) to determine observed variance.
Regression
Supports various regression methods such as ordinary least squares (OLS), weighted least squares (WLS), or generalized linear model (GLM).
Time Series Analysis
Supports the analysis of time series data for predictive analytics and exploratory analysis.
Channels (3)
Multi-Channel Coverage
Software incorporates multiple digital communications channels.
Open Listening
Allows incorporation of inbound contacts from non-marketing channels.
Physical Media
Includes physical media (mail, flyers, billboards, etc.) in the channels mix.
Design (9)
Communications Strategy Development
Allows planning and deployment of an overall communications strategy.
Create Content
Includes or integrates with content creation apps.
Personalization
Outbound communications are segmented and personalized.
Inbound Identification
Inbound contacts are identified and handled based on history.
Regulatory Compliance
Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements.
Batch Communications
Send messages, notifications, or documents to an entire customer base at the same time
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
On-Demand Communications
Generate personalized communications upon request to meet customer needs
Interactive Content
Allow the audience to interact or engage with the content
Management (9)
Cataloging
Records and organizes all machine learning models that have been deployed across the business.
Monitoring
Tracks the performance and accuracy of machine learning models.
Governing
Provisions users based on authorization to both deploy and iterate upon machine learning models.
Model Registry
Allows users to manage model artifacts and tracks which models are deployed in production.
Cataloging
Records and organizes all machine learning models that have been deployed across the business.
Monitoring
Tracks the performance and accuracy of machine learning models.
Governing
Provisions users based on authorization to both deploy and iterate upon machine learning models.
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Catalog
Stores business rules in a catalog, to ensure business users can access them in their latest version.
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Collaboration
Gives users the ability to collaborate on decision management, such as the ability to work simultaneously or annotate models.
System (2)
Data Ingestion & Wrangling
Gives user ability to import a variety of data sources for immediate use
Real-Time Data
Receive data and information in real time
Operations (3)
Metrics
Control model usage and performance in production
Infrastructure management
Deploy mission-critical ML applications where and when you need them
Collaboration
Easily compare experiments—code, hyperparameters, metrics, predictions, dependencies, system metrics, and more—to understand differences in model performance.
Integration (2)
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Data
Provides the ability to integrate data and transform data in order to facilitate decision-making.
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Applications
Allows the user to connect to variety of applications across the business.
Business Logic (3)
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Authoring Business Logic
Allows users to write and edit business rules using business language, decision tables, etc.
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Testing Business Logic
Confirms whether your rules are executing as expected through testing them.
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Model Development
Provides the ability to create or integrate with predictive models.
Analytics (2)
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Impact analysis
Analyzes and compares the impact of automated decisions.`
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Simulation
Provides tools for simulating rules on real or fictitious operational data, and use the results to assess and refine the behavior of the rules.
Generative AI (17)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Integration - Machine Learning (2)
Integration
Supports integration with multiple data sources for seamless data input.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Learning - Machine Learning (3)
Training Data
Enhances output accuracy and speed through efficient ingestion and processing of training data.
Actionable Insights
Generates actionable insights by applying learned patterns to key issues.
Algorithm
Continuously improves and adapts to new data using specified algorithms.
Agentic AI - Data Science and Machine Learning Platforms (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Decision Management Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (159)
Customizable Reports
Alter the layout and content of reports
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Semantic Search
Data Storage Management
Manage and store data in a database
Ad hoc Reporting
Generate one-off reports that meet information requirements
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Predictive Analytics
Predict future data based on historical data sets
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Data Mapping
Track the management and flow of data throughout the organization
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Statistical Analysis
Apply statistical/mathematical models to sets of data
Categorization/Grouping
Organize and group data or items based on various criteria
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Data Profiling
Examines, analyzes, and organizes data to create relevant summaries or graphs.
Linked Data Management
Data Visualization
Graphical representation of data
API
Application programming interface that allows for integration with other systems/databases
Multiple Data Sources
Allows users to manage data from a number of sources
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Import/Export
Import and export data to and from software applications
Data Capture and Transfer
Import, collect, and capture data from multiple sources
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Data Connectors
Connect to big data sources
Ad hoc Analysis
Text Mining
Transforming unstructured text into a structured format to identify meaningful patterns and new insights
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Predictive Modeling
Analyzing historical and current data and generating a model to help predict future outcomes.
Real-Time Analytics
Analyze and gain insights into data in real-time
Configurable Workflow
Configure existing workflows to meet your organization's needs
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Data Preparation
Transforming raw data to run it through machine learning algorithms to uncover insights or make predictions.
Auditing
Examine established processes and records to ensure accuracy, compliance, and policy adherence
Big Data Analytics
Examine large amounts of data to uncover hidden patterns, correlations, and other insights
ML Algorithm Library
Share, track, and store machine learning models and data.
Data Management
Ability to handle large datasets
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Security
Protect sensitive data for digital privacy
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Real-Time Reporting
Active reporting of data and metrics
Statistical Simulation
Assess the performance of a method by picking a random sample from a normal distribution
Forecasting
Form predictions based on past and present data/trends
Neural Network Modeling
A classification and/or predictive modeling technique used for data analysis
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Connectors
Connect to big data sources
Customizable Reports
Alter the layout and content of reports
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Self Service Data Preparation
Access, combine, transform, and store data without the help of an IT department
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Data Transformation
Translate EDI formats into data suitable for use with company applications.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Predictive Analytics
Predict future data based on historical data sets
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Association Discovery
Machine learning method, based on rules, to find interesting relationships between variables in large databases
Ad hoc Reporting
Generate one-off reports that meet information requirements
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Data Clustering
Clustering or grouping objects based on data similarities
Data Import/Export
Import and export data to and from software applications
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
File Storage
Store and access documents, forms, and photos in one centralized place
Decision Tree
Support tool that enables users to progress through a series of steps to solve a problem
Multiple Scoring Models
Create multiple models or equations for generating scores
Chat/Messaging
Communicate using direct chat or messages within the system
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Call Recording
Record the audio of phone conversations for quality assurance purposes
Autoresponders
Create and automatically send premade copy in response to customer messages
IVR
Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
Email Management
Manage, store and organize emails within the system or via third-party apps
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
SMS Messaging
Send messages via SMS
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Multi-Language
Manage and support multiple languages
Interaction Tracking
Track interaction history by documenting conversations for contacts
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Customer History
Access previous interactions or concerns to maintain customer relationships
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Video Support
Supports various video file formats
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Inbox Management
Organize, prioritize, and manage incoming communications
API
Application programming interface that allows for integration with other systems/databases
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity Tracking
Track and document all activities across devices, networks, and other systems
Predictive Modeling
Analyzing historical and current data and generating a model to help predict future outcomes.
Configurable Workflow
Configure existing workflows to meet your organization's needs
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Data Import/Export
Import and export data to and from software applications
API
Application programming interface that allows for integration with other systems/databases
Predictive Analytics
Predict future data based on historical data sets
Data Visualization
Graphical representation of data
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Multiple Data Sources
Allows users to manage data from a number of sources
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Data Preparation
Transforming raw data to run it through machine learning algorithms to uncover insights or make predictions.
Auditing
Examine established processes and records to ensure accuracy, compliance, and policy adherence
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Big Data Analytics
Examine large amounts of data to uncover hidden patterns, correlations, and other insights
ML Algorithm Library
Share, track, and store machine learning models and data.
Data Management
Ability to handle large datasets
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Connectors
Connect to big data sources
Data Security
Protect sensitive data for digital privacy
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Workflow Management
Create, design and manage workflows for repetitive tasks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Demand Forecasting
Forecast customer demand using historical insights and simulations
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
For Healthcare
Software designed for the healthcare industry
Forecasting
Form predictions based on past and present data/trends
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Decision Support
Tools that provide relevant information at specific times to support judgments and courses of action
Modeling & Simulation
Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multiple Data Sources
Allows users to manage data from a number of sources
For Retail
For Retail Stores
For Education
Used for educational purposes
Data Discovery
Discover and connect variety of data sources to the application for analysis
Graphical Workflow Editor
Create, design and modify the flow and processes of tasks in a project
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Business Rules Management
Define and maintain business rules that determine workflow capabilities and criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Natural Language Processing
Process and analyze human language in text or audio form
Data Transformation
Translate EDI formats into data suitable for use with company applications.
Data Clustering
Clustering or grouping objects based on data similarities
API
Application programming interface that allows for integration with other systems/databases
Data Blending
Merge data from multiple sources to a single data set
Data Classification
Grouping log entries based on similar attributes.
Workflow Management
Create, design and manage workflows for repetitive tasks
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
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