EZO EAM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly. (87 mentions)

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support. (53 mentions)

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively. (37 mentions)

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets. (31 mentions)

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient. (26 mentions)

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications. (16 mentions)

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features. (14 mentions)

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations. (13 mentions)

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update. (12 mentions)

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments. (9 mentions)

5 Pros or Advantages of EZO EAM

1. Ease of Use

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly.

See 87 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you like about EZO EAM?

I have not had issues with it. It was fairly simple to figure out.

2. Inventory Management

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support.

See 53 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you like about EZO EAM?

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to

3. Tracking

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively.

See 37 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

4. Asset Management

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets.

See 31 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

5. User Interface

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient.

See 26 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Alyssa B.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable and User-Friendly—A Top Choice for Any Organization"

What do you like about EZO EAM?

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application

5 Cons or Disadvantages of EZO EAM

1. Missing Features

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications.

See 16 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Praewphitcha P.

Enterprise (> 1000 emp.)

3.5/5

"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"

What do you dislike about EZO EAM?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the inst

2. Navigation Difficulty

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features.

See 14 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Ordering and Instant Confirmation with EZO"

What do you dislike about EZO EAM?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search

3. Learning Curve

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations.

See 13 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you dislike about EZO EAM?

I disliked having to learn a new product.

4. Poor Interface Design

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update.

See 12 mentions

See Related User Reviews

Sergio A.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Customizable Reports Make It a Standout"

What do you dislike about EZO EAM?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look.

Todd G.

Mid-Market (51-1000 emp.)

2.5/5

"Affordable, But Interface and Alerts Need Improvement"

What do you dislike about EZO EAM?

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you

5. Inventory Management

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Josh W.

Mid-Market (51-1000 emp.)

4.0/5

"EZ Office"

What do you dislike about EZO EAM?

It can be tedious when checking out "asset stocks"

Verified User in Education Management

Small-Business (50 or fewer emp.)

6/30/2025

"Easy to use"

4/5

What do you like best about EZO EAM?

Keeping track of signed out or in maintenance inventory, and whose possession it is in. The features are great for user versus administrator, I love the calendar for prepacking. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

We use this software interdepartmentally. I wish there were separate tabs for each department so we didn't have all inventory mixed together. Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

8/19/2025

"Easy to use work tool"

3.5/5

What do you like best about EZO EAM?

An easy to use access portal to track and trace work inventory, Not cluttery... is that a word with simple menus , picture and text options to quickly identify the items you require Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Cant really comment on the failings of EZO as a new user, however it seems to do what it says on the tin! Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for sharing your experience. We’re happy to hear that the platform helps you track and manage inventory easily. As you continue using the system, please feel free to share any suggestions that could further improve your workflow.

Robert S.

mARKET RESEARC INTERVIEWER

Mid-Market (51-1000 emp.)

9/17/2025

"eXCELLENT"

5/5

What do you like best about EZO EAM?

VERY EASY TO USE AND MOVE AROUND THE STATIONARY AND EQUIPMENT SHOP Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

i DO NOT HAVE ANY PROBLEMS WITHUSING ezo Review collected by and hosted on G2.com.

Verified User in Individual & Family Services

Mid-Market (51-1000 emp.)

7/7/2025

"Human Resources Specialist"

4.5/5

What do you like best about EZO EAM?

there are several ways you may look for an item. i like that you can add pictures, it is easy to learn how to use it, and you can use the scanner for faster tracking Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I've been using it for about 3 months and I haven't find anything I dislike about it so far Review collected by and hosted on G2.com.

Aah P.

Marker researcher

Mid-Market (51-1000 emp.)

9/17/2025

"Very easy and convenient"

5/5

What do you like best about EZO EAM?

Access all in one place. And easy to access. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Nothing negative Review collected by and hosted on G2.com.

Luiz D.

Analista de Gestão

Enterprise (> 1000 emp.)

12/11/2024

"EzofficeInventory"

3/5

What do you like best about EZO EAM?

the search for files however it is flawed, if you edit a syllable it no longer works Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

when you try to add something and are in a tab, you need to exit it and go to the field where you need to include, this is bad, another thing to include files or pull reports you can't configure in your own way, only the original fields can be used and fields that are very useful remain within the structure not allowing you to include them when uploading a database, very bad Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thanks for your feedback! We appreciate your insights and understand the need for better customization and search functionality. Our support team will reach out soon to address your concerns.

mariana Q.

Ingeniero de planeación mantenimiento

Mid-Market (51-1000 emp.)

9/18/2024

"Experience WZOfficeInventory"

5/5

What do you like best about EZO EAM?

This application allows us to have control over the inventory tools in our company, associating usage times, the personnel who are responsible for them, available quantities, and it allows associating images with the tool codes so that the user has a preview and certainty that what they are reserving is really what they need.

This application has solved a problem that had been occurring in the company, by not having a proactive system to know in short response times who has the necessary tool for the execution of activities. This application is a great solution and a friendly tool for inventory management. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The only disadvantage I have seen so far is that this version of the application does not have a Spanish language option. Review collected by and hosted on G2.com.

What problems is EZO EAM solving and how is that benefiting you?

The major difficulty we encountered in the company was the proper management of tool loans; we did not have a tool that allowed us to track this in a timely manner. EZOfficeInventory allowed us to solve this problem and brought us more benefits than expected, with the various options the system offers. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thanks for your feedback! 🙌 We're glad EZO is helping with tool tracking and inventory management. We hear you on language support and will share this with our team.

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

2/26/2025

"Easy to customize inventory software"

4.5/5

What do you like best about EZO EAM?

Very useful for inventory, highly customizable, good check in check out tracking for field equipment and other assets. Customer service is amazing! Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Creating service alerts and custom reports is challenging. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thanks for your review! We're glad you find EZO useful and customizable. We hear you on service alerts and custom reports—our team is always working to improve. If you have specific needs, feel free to reach out.

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

8/27/2025

"EZO Review"

2.5/5

What do you like best about EZO EAM?

I like its cataloguing system and how you can group items in a package Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Location field is kinda unintuitive, as I want to be able to have an open text field and not have to create a location first into a dropdown menu Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for sharing your experience. We're glad the cataloguing and grouping functionality has been useful for your asset management workflows. We appreciate your suggestion regarding the location field — feedback like this helps us evaluate ways to make location management more flexible and intuitive.