--- title: Extensiv Order Manager Reviews meta\_title: 'Extensiv Order Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 67 reviews by the users' company size, role or industry to find out how Extensiv Order Manager works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 67 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### Extensiv Order Manager Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Extensiv Order Manager, simplifying order management with an intuitive interface. [(2 mentions)](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134767&qs=pros-and-cons#reviews) Users highlight the **exceptional customer service** provided by Extensiv Order Manager, enhancing their shipping experience significantly. [(1 mentions)](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134749&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of Extensiv Order Manager, greatly enhancing their shipping experience. [(1 mentions)](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134755&qs=pros-and-cons#reviews) Users find the **intuitive User Interface** of Extensiv Order Manager enhances their shipping experience significantly. [(1 mentions)](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134777&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Extensiv Order Manager ##### 1. Ease of Use Users value the **ease of use** of Extensiv Order Manager, simplifying order management with an intuitive interface. [ See 2 mentions ](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134767&qs=pros-and-cons#reviews) See Related User Reviews ![Paul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul J.") PJ Paul J. Small-Business (50 or fewer emp.) 5.0/5 "Phenominal software, exceptional team!" What do you like about Extensiv Order Manager? The best part about Bulu using Extensiv Order Manager has to be a toss up between the User Interface and Customer Service. We've tried a dozen options ![Unmil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unmil P.") UP Unmil P. Small-Business (50 or fewer emp.) 4.5/5 "CAB" What do you like about Extensiv Order Manager? Order bots simplification leading to automated order management process. ##### 2. Customer Service Users highlight the **exceptional customer service** provided by Extensiv Order Manager, enhancing their shipping experience significantly. [ See 1 mentions ](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134749&qs=pros-and-cons#reviews) See Related User Reviews ![Paul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul J.") PJ Paul J. Small-Business (50 or fewer emp.) 5.0/5 "Phenominal software, exceptional team!" What do you like about Extensiv Order Manager? The best part about Bulu using Extensiv Order Manager has to be a toss up between the User Interface and Customer Service. We've tried a dozen options ##### 3. Customer Support Users commend the **exceptional customer support** of Extensiv Order Manager, greatly enhancing their shipping experience. [ See 1 mentions ](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134755&qs=pros-and-cons#reviews) See Related User Reviews ![Paul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul J.") PJ Paul J. Small-Business (50 or fewer emp.) 5.0/5 "Phenominal software, exceptional team!" What do you like about Extensiv Order Manager? The best part about Bulu using Extensiv Order Manager has to be a toss up between the User Interface and Customer Service. We've tried a dozen options ##### 4. User Interface Users find the **intuitive User Interface** of Extensiv Order Manager enhances their shipping experience significantly. [ See 1 mentions ](https://www.g2.com/products/extensiv-order-manager/reviews?filters%5Bsentiment_snippet%5D=2134777&qs=pros-and-cons#reviews) See Related User Reviews ![Paul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul J.") PJ Paul J. Small-Business (50 or fewer emp.) 5.0/5 "Phenominal software, exceptional team!" What do you like about Extensiv Order Manager? The best part about Bulu using Extensiv Order Manager has to be a toss up between the User Interface and Customer Service. We've tried a dozen options ## Top-Rated Alternatives [ ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") Webgility 4.6/5(381) ](https://www.g2.com/products/webgility/reviews) [ ![Stitch Labs](https://images.g2crowd.com/uploads/product/hd_favicon/1507673488/stitch-labs.svg "Stitch Labs") Stitch Labs 4.1/5(22) ](https://www.g2.com/products/stitch-labs/reviews) [ ![Descartes Sellercloud](https://images.g2crowd.com/uploads/product/hd_favicon/28bb2e7077d84307d9fe6e000744eddc/descartes-sellercloud.svg "Descartes Sellercloud") Descartes Sellercloud 4.2/5(64) ](https://www.g2.com/products/descartes-sellercloud/reviews) [ View All Alternatives ](https://www.g2.com/products/extensiv-order-manager/competitors/alternatives) ![Jael T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jael T.") JT Jael T. Data Analyst Accounting Small-Business (50 or fewer emp.) 10/11/2024 "Solid Integration but Lacks Flexibility and Customization" 2.5/5 What do you like best about Extensiv Order Manager? What I like is that its pretty straightforward and fast, as an order manager, right now we could also do some editing and saving before actual finalizing it so giving us chance to make draft. We use it to create and manage orders within EU region, it was connected to our warehouse system in Ireland. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? I can see that it has a lot of limitations like the app was created but not really having any main overhaul at all, we cannot also integrate any other service our own. No one click to integrate other apps. It all needs to be done by a developer and its not clear which ones are able to be integrated to our end. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Currently maybe they are doing some progress although slow, probably they made it possible for us to create purchase orders, and for us to be able to create purchase orders and edit dates are making us possible to prepare them and the warehouse to be ready before the item arrives. Review collected by and hosted on G2.com. Show More 7/23/2025 Current UserValidated ReviewerSource: Organic ![Paul J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul J.") PJ Paul J. Chief Executive Officer Small-Business (50 or fewer emp.) 10/3/2023 "Phenominal software, exceptional team!" 5/5 What do you like best about Extensiv Order Manager? The best part about Bulu using Extensiv Order Manager has to be a toss up between the User Interface and Customer Service. We've tried a dozen options and Extensiv is up there as #1! Thanks to Extensiv we can say that at Bulu - We Do The Tricky Ship™. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Because at Bulu, We Do The Tricky Ship™ and that keeps Extensiv busy adding features. Extensiv is completing a lot of new software updates quickly so if I HAD TO pick something that Bulu has challenges with, is simply keeping up with all of Extensiv's new bells and whistles :) Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Having a simple solution with a lot of data processing on the backend allows up to add new Clients at Bulu quickly on the Extensiv manager as well as partner with other 3PL's for fulfillment, storage and shipping of "the Tricky Ship" which Bulu specializes and says that "We Do The Tricky Ship™". Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.") PB Peter B. Director of Logistics Small-Business (50 or fewer emp.) 11/30/2023 "Extensiv Order Manager - Solid Lite-ERP Solution" 4/5 What do you like best about Extensiv Order Manager? Extensiv Order Manager serves as a pretty solid in-between/intermediate OMS / lite-ERP system that can handle order routing, fulfillment, purchase order creation and tracking and supports many integrations for other tools and features. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Extensiv Order Manager's Orderbot functionality is good, but could be better. Especially when it comes to more complex order fulfilment and shipping. I often find that we have to do manual steps or find Extensiv's Orderbots failing in ways that do not make sense (it works in an AND function approach not an OR function approach) so we find ourselves manually fixing mistakes it has made with routing do to its lack of OR logic. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Serving as a solid OMS and tool for issuing purchase orders to our vendors, serving our omni-channel fulfillment and tracking inventory. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Unmil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Unmil P.") UP Unmil P. Small-Business (50 or fewer emp.) 9/25/2023 "CAB" 4.5/5 What do you like best about Extensiv Order Manager? Order bots simplification leading to automated order management process. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Communication with EDI leaves something to be desired Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Some automation. Serving as single source of truth Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") EH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 6/16/2022 "The roll-up of Skubana, CartRover by 3PL Central has led to instability & tanked service response" 0/5 What do you like best about Extensiv Order Manager? Skubana's orderbots provide an easy-to-implement, easy-to-adjust way to modify (within limit), route, or set-aside orders based on a variety of triggers. Their rules engine is sufficiently robust to allow most order changes we need to make between ecommerce olatfoirim and 3PL. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? 1. We requested Extensvi launch a new carrier in September, which one fo their tech support reps mentioned should be an hour-long job. The OM team did not coordinate ith the IM team on the need, and we reached our deadline for launch with a half-baked solution, Unfortunately no one on the OM team at Extensiv knew the IM team was in the dark, and they assumed things had been teed-up on the IM platform appropriately. They blamed any handoff issues on us or our 3PL wasting weeks and critical resources for all involved. Once the gap was discovered, their team began the build but hit the holiday code freeze prior to launch,. In mid-January, they reported the fix had passed Q A. and we were ready to implement. We integrated the carrier within one week and began live-fire testing. Despite having 5 months to fix tand QA he issue, the handoff between Extensiv IM and OM failed. They promised a resolution within a few days. It's now been another month and despite our polite, but persistent attempots we have received no response/uodate in two weeks. The complete lack of process /coordination between their IM and OM teams is something you might expect in the first six months after a business combination. But to have these issues ongoing nearly two years later 2. The failure to distinguish between kids and bundles prevents us from exploding bundles, but not prepackaged kits when both exist in the same order. 3) The inventory management and forecasting system has not provided the upside our product team was seeking. Because they do not have a direct API connection to our 3PL, we have to rely on batch order handoff via FTP and once-daily inventory updates. 4., The universal log-in to all Extensiv systems has been a burden to us because we work with OM directly by our 3PL has three relationship with IM. Review collected by and hosted on G2.com. Recommendations to others considering Extensiv Order Manager: Be certain the product meets all of your needs out-of-the-box. Take time to understand limitations caused by their data model (you cannot have bundles of kits or bundles of bundles, which Shopify Plus permits) in this light. They have limited API capabilities and are not currently doing custom development, so if you have a need that his outside of their current plan you just have to live with the issue. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Skubana forms a crucial bridge between Shopify Plus (where apps upon apps upon apps build orders in non-standard ways) and our high velocity 3PL which demands (1) all orders must be in a certain format their highly optimized pick/pack/ship process and (2) all products have sufficient stock for the shipment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ken L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken L.") KL Ken L. Product Mid-Market (51-1000 emp.) 9/21/2021 "Didn't add any value for us, questionable professionalism of support" 0/5 What do you like best about Extensiv Order Manager? Initial guidance on go live Ability to configure logic on how to fulfill using orderbots Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Support after go live had questionable professionalism We explained our business model & operations in detail during the sales process, and the system failed to meet our needs. Despite the promises that were made. We explained clearly how it was not working for us and that we'd discontinued use. But rather than being customer-centric and allowing us to discontinue paying, they held us to paying out the remaining 6 months of the 1 yr contract. Review collected by and hosted on G2.com. Recommendations to others considering Extensiv Order Manager: It is perhaps useful for small sellers... but for a large multi-channel, multi-warehouse setup like ours it failed completely. We were passed around between various 3rd parties when all we wanted was for things to work. Support had questionable professionalism in my view. At one point raising his voice at me... i was asking myself..."hmmm am I the customer or is this guy?" and came very close to just hanging up. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? We did not solve any problems with skubana. We spent 6 months of wasted effort / time of numerous people and didnt realize any true value. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jose G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose G.") JG Jose G. Supply Chain Manager Small-Business (50 or fewer emp.) 1/20/2021 "Skubana is essential for your multi-channel E-Commerce business." 5/5 What do you like best about Extensiv Order Manager? Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money. Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Configurations for certain actions aren't always streamlined and require having to go back and forth with Support for sometimes several days to configure certain account settings/actions. Review collected by and hosted on G2.com. Recommendations to others considering Extensiv Order Manager: If you have multiple sales channels, warehouses, and products, Skubana is an easy tool to seamlessly tie everything to 1 platform. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Delayed Shipping times with FBA. With Skubana, we can turn on FBM out of a specific warehouse as simple as toggling a switch on and off. This is also a huge benefit in a scenario where we are stocked out on Amazon, we can continue sales from the Amazon sales channel while fulfilling the orders from our warehouses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 12/8/2021 "Inventory tracking made easy" 4.5/5 What do you like best about Extensiv Order Manager? Simplicity to receive in PO's & track inventory levels. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Some functions require excessive clicks. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Stock levels across multiple locations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 7/15/2021 "Great Intuitive System" 4/5 What do you like best about Extensiv Order Manager? Easy to navigate, very intuitive system, Great customer support. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Sometimes the system times out if processing too many orders. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Order management, purchase orders, vendor management. Automating order flow from Shopify to our 3PL. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![James J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James J.") JJ James J. Director of Finance/Accounting Small-Business (50 or fewer emp.) 2/22/2021 "Robust Order Management system with room to grow in Analytics" 4/5 What do you like best about Extensiv Order Manager? The ease of use for the order management process from initial purchase order to goods received. It covers all bases for mult-channel inventory management in a easy to use way. Review collected by and hosted on G2.com. What do you dislike about Extensiv Order Manager? Lack of flexibility in data exports for accounting function. My biggest gripe is that I will always have to reconcile Skubana with my accounting solution. Currently, the company is sending me an ad-hoc report when it should really be build into their UI. Review collected by and hosted on G2.com. What problems is Extensiv Order Manager solving and how is that benefiting you? Inventory Management (Purchase Orders, In Stock Items, Reorder, General sales data, etc) Review collected by and hosted on G2.com. 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