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Extensiv Integration Manager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Extensiv Integration Manager, finding order management straightforward and flexible. (1 mentions)
Users value the detailed reporting capabilities of Extensiv Integration Manager, enhancing order management and stock insights. (1 mentions)
Users report dependency issues due to slow support and lack of a testing environment, complicating workflow management. (1 mentions)
Users experience poor time management due to slow implementation of changes and lack of a testing environment. (1 mentions)

Top Pros or Advantages of Extensiv Integration Manager

1. Ease of Use
Users appreciate the ease of use of Extensiv Integration Manager, finding order management straightforward and flexible.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple and easy to use WMS"

What do you like about Extensiv Integration Manager?

- Easy to edit orders - ability to re-open closed orders - Stock Status reports in different formats and views

2. Reporting
Users value the detailed reporting capabilities of Extensiv Integration Manager, enhancing order management and stock insights.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple and easy to use WMS"

What do you like about Extensiv Integration Manager?

- Easy to edit orders - ability to re-open closed orders - Stock Status reports in different formats and views

Top Cons or Disadvantages of Extensiv Integration Manager

1. Dependency Issues
Users report dependency issues due to slow support and lack of a testing environment, complicating workflow management.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple and easy to use WMS"

What do you dislike about Extensiv Integration Manager?

- Their support team is not flexible and implements changes slowly - They do not provide a sandbox environment for testing

2. Time Management
Users experience poor time management due to slow implementation of changes and lack of a testing environment.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple and easy to use WMS"

What do you dislike about Extensiv Integration Manager?

- Their support team is not flexible and implements changes slowly - They do not provide a sandbox environment for testing

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Extensiv Integration Manager Reviews (6)

Reviews

Extensiv Integration Manager Reviews (6)

4.2
6 reviews
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Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Simple and easy to use WMS"
5/5
What do you like best about Extensiv Integration Manager?

- Easy to edit orders

- ability to re-open closed orders

- Stock Status reports in different formats and views Review collected by and hosted on G2.com.

What do you dislike about Extensiv Integration Manager?

- Their support team is not flexible and implements changes slowly

- They do not provide a sandbox environment for testing Review collected by and hosted on G2.com.

Tommy R.
TR
Tommy R.
Accounts Management CSR
Small-Business (50 or fewer emp.)
"After a bit of use I found it to overall be very straightforward."
4/5
What do you like best about Extensiv Integration Manager?

The ability to find orders and items for tracking purposes. Also having the ability to half search up say a name to determine whether or not the right name and address was provided was very helpful in understanding what went wrong with shipments and allowed me to resolve them effectively. Review collected by and hosted on G2.com.

What do you dislike about Extensiv Integration Manager?

I felt like the bar on the side should stay there regardless of what you are doing. After executing a search I lost the bar entirely and found that to be very annoying having to go back for each order rather than clicking back into say a hidden side-bar and pulling it back for another search. Review collected by and hosted on G2.com.

Kadin T.
KT
Kadin T.
Customer Service Representative
Small-Business (50 or fewer emp.)
Originally submitted 7/19/2022
"Cartrover is extremely helpful in automating processes and remaining accurate in its tasks."
5/5
What do you like best about Extensiv Integration Manager?

CartRover's automation capabilities are extremely helpful for any team that needs to be able to prioritize other tasks that require more attention. Review collected by and hosted on G2.com.

What do you dislike about Extensiv Integration Manager?

CartRover at times seems to "break" - it can be delicate when small system changes occur that you wouldn't think would affect it. Review collected by and hosted on G2.com.

Dominique B.
DB
Dominique B.
Customer Service Manager
Small-Business (50 or fewer emp.)
"It Does What it is Supposed to"
3.5/5
What do you like best about Extensiv Integration Manager?

Cart rover eliminated the need for our agents to manually input orders from Salesforce into 3PL. This freed up a lot of time away from manual processes and allowed us to spend more time providing customer support. Review collected by and hosted on G2.com.

What do you dislike about Extensiv Integration Manager?

The integration process seemed extremely difficult between us and the team that manages our access to 3PL, there were a lot of delays and a lot of errors. These may have been human error but overall we had a lot of duplicate orders shipped and a lot of issues getting set up at first. Review collected by and hosted on G2.com.

Marc A.
MA
Marc A.
VP Logistics
Small-Business (50 or fewer emp.)
"Very Easy to Use!"
4/5
What do you like best about Extensiv Integration Manager?

Easy to use - have a bunch of stores integrated in to my software and never have problems! Review collected by and hosted on G2.com.

What do you dislike about Extensiv Integration Manager?

The interface looks dated - like the year 2000 but it works so who cares! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great integration after getting set up."
3.5/5
What do you like best about Extensiv Integration Manager?

Integrating with Salesforce to get near real-time tracking and product information. The integration streamlines our processes and frees up our customer service reps time. Review collected by and hosted on G2.com.

What do you dislike about Extensiv Integration Manager?

The setup for our integration took longer than we had hoped, but I think that could have been our 3PL's fault as well. I would like to see an error log or email for errors. Review collected by and hosted on G2.com.
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