---
title: extendedReach Reviews
meta_title: 'extendedReach Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how extendedReach works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---


# extendedReach Reviews
**Vendor:** KCare  
**Category:** [Human Services Software](https://www.g2.com/categories/human-services)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2
## About extendedReach
extendedReach is the most dynamic case management software ever created for social service agencies. Our web based solution is designed to meet the unique needs of child &amp; family service agencies, community programs, mental health, behavioral health, residential treatment, adoption services and more.




## extendedReach Reviews
  ### 1. A fantastic case management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher M. | Social Worker, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 18, 2023

**What do you like best about extendedReach?**

I like that extendedReach gives me reminders for when items are due for my case files. I also like that I am able to see all of my active cases on one screen and am able to go between them with ease.

**What do you dislike about extendedReach?**

I dislike that when I enter multiple client contacts in one sitting, sometimes the website grinds to a halt, and it takes minutes to save my work. I also occasionally experience difficulties with the extendedReach plugin. Occasionally, the plugin does not update my work on the website accordingly, and I lose progress.

**What problems is extendedReach solving and how is that benefiting you?**

extendedReach is solving the need for our company to use a database for case management. extendedReach benefits us by giving us a digital way to keep and store case notes.

  ### 2. Keeps important info all in one place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristen Y. | Family Developer, Religious Institutions, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** September 05, 2018

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about extendedReach?**

The ability to customize Extended Reach to suit your agency’s needs.

**What do you dislike about extendedReach?**

While the software is always changing, sometimes there seem to be features that would be obviously good, but don’t exist yet.

**What problems is extendedReach solving and how is that benefiting you?**

Extended Reach is easily customizable. Their help desk is excellent and efficient. This software is always changing to keep up with the demands placed on it.


## extendedReach Discussions
  - [What is extendedReach used for?](https://www.g2.com/discussions/what-is-extendedreach-used-for)

- [View extendedReach pricing details and edition comparison](https://www.g2.com/products/extendedreach/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+19%3A36%3A20+-0500&secure%5Bsession_id%5D=6bcc1d3d-5716-425c-a6bd-08a7d772ee0a&secure%5Btoken%5D=8abb6e84082bfeb8b237ec92dba06d307ca8d87623c279d762eee64bf9e0fb52&format=llm_user)

## extendedReach Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Platform Basics**
- Reporting
- Interoperability
- Performance
- Ad hoc Reporting

**Case Management**
- Client Intake
- Outcome Measurement
- Customizable Forms

**Platform Additional Functionality**
- Mobility
- Messaging

**Platform Data**
- Dashboard
- Alerts and Notifications

**Additional Functionality**
- HIPAA Compliant
- Data Collection
- Scheduling
- Workflow Management
- Calendar Management
- Activity Tracking
- Data Import/Export
- Mobile Access
- Appointment Management
- Reminders
- Survey/Poll Management
- Electronic Payments
- Child Welfare Management
- Alerts/Escalation
- Reporting & Statistics
- Certification & Licensing
- Forms Management
- Progress Tracking
- Client Management
- Customizable Fields
- Third-Party Integrations
- Employee Management
- Attendance Management
- Care Plan Management
- Compliance Management
- For Nonprofits
- Role-Based Permissions
- Task Management
- Generative AI
- Document Management
- AI Copilot
- Time Tracking
- Intake Management
- Training Management
- Customizable Reports
- Assessment Management
- Contact Management
- API
- Volunteer Management
- Medical History Records
- Self Service Portal
- Billing & Invoicing
- Referral Tracking
- Electronic Signature
- Goal Setting/Tracking
- Multi-Location
- Case Management
- Access Controls/Permissions
- Project Time Tracking
- Contact Database
- Task Scheduling
- Case Notes
- Records Management
- Progress Reports
- Document Storage
- Dashboard Creation
- Client Portal
- Reporting/Analytics
- Referral Management
- Program Management
- Document Templates
- Communication Management
- Collaboration Tools

## Top extendedReach Alternatives
  - [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) - 4.4/5.0 (348 reviews)
  - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) - 4.6/5.0 (331 reviews)
  - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (230 reviews)

