--- title: ExpertSender Reviews meta_title: 'ExpertSender Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how ExpertSender works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 59 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ExpertSender Reviews **Vendor:** ExpertSender **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 ## About ExpertSender ExpertSender is a stable, high deliverability customer data platform that helps eCommerce stores to grow their revenue with marketing automation across email, SMS, mobile, web and chat channels. We provide advanced data-driven customer segmentation, RFM analysis, dynamic message personalization and dedicated support for all our customers. We've been in the business for over 14 years and deliver over 20 billion messages a year for over 1,000 brands worldwide.    We operate worldwide with offices in Gdańsk (HQ), Beijing and São Paulo. ExpertSender is an active member of several initiatives and organizations that define and promote best practices in marketing. ExpertSender is also a Silver Microsoft Partner, is ISO 27001 certified and fully GDPR compliant. Please feel free to contact us and ask about more! ExpertSender Team ## ExpertSender Pros & Cons **What users like:** - Users highlight the **exceptional customer support** provided by ExpertSender, particularly praising the knowledgeable and proactive representatives. (3 reviews) - Users value the **powerful automation features** of ExpertSender, simplifying campaign management and enabling precise targeting. (2 reviews) - Users highlight the **exceptional client support** from ExpertSender, particularly praising knowledgeable representatives like Martyna for their strategic guidance. (2 reviews) - Users value the **advanced automation capabilities** of ExpertSender, enhancing their marketing efficiency and campaign precision. (1 reviews) - Users value the **intuitive interface** of ExpertSender, enhancing campaign management and enabling precise targeting efficiently. (1 reviews) - Users highlight the **engagement efficiency** of ExpertSender, significantly enhanced by personalized support from dedicated representatives like Martyna. (1 reviews) - Intuitive (1 reviews) - Users value the **effective market segmentation** features of ExpertSender, enabling precise targeting and improved marketing outcomes. (1 reviews) - Users value the **proactive notification features** of ExpertSender, enhancing their communication and awareness of incidents. (1 reviews) - Time Efficiency (1 reviews) **What users dislike:** - Users find the **limited templates** in ExpertSender frustrating, hindering their ability to customize effectively. (2 reviews) - Users face challenges with **campaign issues** , specifically the lack of relay SMTP support for email campaigns. (1 reviews) - Users find the **automation tools lacking** and desire greater flexibility and customization options within ExpertSender. (1 reviews) - Users find the **automation tools and features lacking** , along with the absence of saved report templates and dedicated IP management. (1 reviews) - Users find the **time-consuming process** of transferring older email messages to the new editor frustrating and inefficient. (1 reviews) - Update Issues (1 reviews) ## ExpertSender Reviews ### 1. Great, simple and effective Marketing Automation tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2019 **What do you like best about ExpertSender?** - Works fast and is reliable. - Support is helpful and responsive - The portal and UX is very user-friendly. - Deliverability. **What do you dislike about ExpertSender?** - Lacks some basic features (not possible to export attributes. - Could have more templates of e-mails in the builder. **What problems is ExpertSender solving and how is that benefiting you?** - They help us to maximize email deliverability. - A-Z solution for our email marketing needs. ### 2. I like working with Expertsender **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina B. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about ExpertSender?** I like working with Expertsender, It is a very serious company, with great ideas and very professional and lovely employees. They are proactive, they care about our company and results and always seek for the best solutions. **What do you dislike about ExpertSender?** It is a bit expensive in comparison with other solutions. **What problems is ExpertSender solving and how is that benefiting you?** We send out a lot of emails to our potential clients. With Expertsender we have overcome almost all our deliverability problems and improved the quality of our newsletters. ### 3. Personalized service - reasonable cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2019 **What do you like best about ExpertSender?** Pretty much everything. Cost is always high. Expert Sender gets it done. My account manager is always there to help with advice from strategy to tech support. **What do you dislike about ExpertSender?** I'd like to see more user manuals. I can visualize it better with a manual. **Recommendations to others considering ExpertSender:** Use ES, you'll never be sorry. They are the best! **What problems is ExpertSender solving and how is that benefiting you?** Getting more of our emails into the inbox. It's easy to ruin your deliverability these days. ES helps us keep it strong. ### 4. The complete package **Rating:** 4.5/5.0 stars **Reviewed by:** Richard H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2019 **What do you like best about ExpertSender?** Expert sender tech and support are second to none! Combine that with some of the best pricing in the market and you have a fantastic package! **What do you dislike about ExpertSender?** I'm yet to come across anything I dislike. **Recommendations to others considering ExpertSender:** Have a demo, you'll be blown away **What problems is ExpertSender solving and how is that benefiting you?** Volume and deliverability. The team provides fantastic support for getting emails delivered and their tech helps volume. ### 5. Great support **Rating:** 4.5/5.0 stars **Reviewed by:** Dr Carsten G. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2019 **What do you like best about ExpertSender?** They are very pro-active in observing issues and offering solutions. **What do you dislike about ExpertSender?** The API should be fully backward comptabile to avoid having to touch it with new revisions. **What problems is ExpertSender solving and how is that benefiting you?** Emailings ### 6. Great Company **Rating:** 4.5/5.0 stars **Reviewed by:** Laura B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2019 **What do you like best about ExpertSender?** I like that i can do almost everything for my business in one place. **What do you dislike about ExpertSender?** there isn't anything that i dislike so far. **What problems is ExpertSender solving and how is that benefiting you?** i m able to do a lot for my business on one place. ### 7. Awesome system **Rating:** 5.0/5.0 stars **Reviewed by:** Calisse J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about ExpertSender?** It’s an innovative product and leading in its type of its similar software. **What do you dislike about ExpertSender?** It’s was a bit hard to learn and use at first. **What problems is ExpertSender solving and how is that benefiting you?** Sending email blasts to multiple viewers of my website. ### 8. Expertsender Review **Rating:** 5.0/5.0 stars **Reviewed by:** Krzysztof S. | Digital Marketing Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2019 **What do you like best about ExpertSender?** very good contact, no delays in implementation **What do you dislike about ExpertSender?** so far there were no problems. all OK **What problems is ExpertSender solving and how is that benefiting you?** broadening cooperation with clients, no problems ### 9. One of the best marketing tools in the industry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about ExpertSender?** Simplicity and an abundance of ways to reach our companies desired demographics **What do you dislike about ExpertSender?** Not much to knock here, I would like to see a better entry price point for small to medium businesses though **What problems is ExpertSender solving and how is that benefiting you?** Being able to market and target specific and multiple demographics with personalization. ## ExpertSender Discussions - [asfsf](https://www.g2.com/discussions/asfsf) - 3 comments, 1 upvote - [View ExpertSender pricing details and edition comparison](https://www.g2.com/products/expertsender/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+01%3A08%3A24+-0500&secure%5Bsession_id%5D=6f585f4a-b004-4a18-8502-af3ae9537b99&secure%5Btoken%5D=e0a2b26b83d4e89cb80f58998bf45cd9e315c9bdf99d1e0b1942ba0a7456f850&format=llm_user) ## ExpertSender Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top ExpertSender Alternatives - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,115 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,208 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,188 reviews)