Financial Services

Customer Quotes

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"My Experience"

What do you like best about Exclaimer?

The Technical Expert was patient and knowledgeable

What do you dislike about Exclaimer?

Everything was great, the expert was able to walk me through seamlessly upgrading the application

Recommendations to others considering Exclaimer:

It would have been nice to have step-by-step documentation to walk me through upgrading Exclaimer. This would have prevented me from needed to contact your support staff for assistance.

What problems is Exclaimer solving and how is that benefiting you?

We use Exclaimer to manage all Employee Signatures.

Alan M.
AM
Owner & Financial Planner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Rating Updated ()

"Exclaimer provides us all with a professional online booking system"

What do you like best about Exclaimer?

Exclaimer support is excellent and we love the customisation and branding

What do you dislike about Exclaimer?

There is no integration with your main CRM system from Intelliflo

What problems is Exclaimer solving and how is that benefiting you?

We have an efficient online meeting booking system

KS
IT Service Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"It works good and it is easy to configure"

What do you like best about Exclaimer?

it works without failures and the implementation in O365 is easy (Scripts to configure the rules in the tenant)

What do you dislike about Exclaimer?

we miss an product (out of office reply)

What problems is Exclaimer solving and how is that benefiting you?

Exclaimer help us to solve the CI of our Disclaimer and we can easily manage campaigns.

Andrew W.
AW
Senior Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"We were searching for a solution to send signatures from iOS."

What do you like best about Exclaimer?

Customer Services is fantastic! We had teething problems and were helped immediately. The technician responded quickly, and worked with us to resolve the issue. The scripts that ran on Office 365 Exchange Server automatically were so intuitive. So no real technical skill required. I intend to recommend to everyone I know that it could be relevant for.

What do you dislike about Exclaimer?

Size limit (125kb) for images is too small. Other than that, there is nothing really wrong and I don't see why I need to just write words saying things that I dislike when in truth I don't really dislike anything. I haven't been using the software for long but I think I shall be using it much more, and intend to recommend to everyone I know that it could be relevant for. I don't like the old user experience; the new one is so much nicer, and I would like to have this as default.

What problems is Exclaimer solving and how is that benefiting you?

We were unable to add signatures from iOS. Now, we can! Furthermore, every time I wanted to change signatures, I had to get every staff member to do it themselves. Now, however, I can do it myself from a central location, which ensures the signatures are consistent across the board. For example, when we changed our fax number, I no longer have to annoy people by persuading them to bother to actually change their signatures. Now I can do it myself! I can also use the system to add advertisements as required when we want to run a campaign, which we haven't done before because we didn't have the resources.

HC
Network Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent Product"

What do you like best about Exclaimer?

The signatures look clean and uniform and it's one less thing to stress about when it comes to making sure all employees are compliant with their sigs.

What do you dislike about Exclaimer?

The signature not showing up in the body of the email before sending took some getting used to. Now that we are used to it, there really is nothing that I dislike.

Recommendations to others considering Exclaimer:

I highly recommend Exclaimer to any company that wants to take their communications to a more professional level. I really like the way the software integrates with Active Directory, I know when I make an update to an individuals information it automatically populates in their signature. Our marketing department was very pleased that we could match our corporate colors.

What problems is Exclaimer solving and how is that benefiting you?

All employees have uniform signatures which makes our company emails look as professional as they should.

Gregg B.
GB
MIS Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Great time saver!!!"

What do you like best about Exclaimer?

This saves us so much time and makes sure that all employees have the same company look to their emails. We handle many clients in one portal to offer a uniform look to emails.

What do you dislike about Exclaimer?

Should be a lower minimum number of users

What problems is Exclaimer solving and how is that benefiting you?

We are able to control signatures for users so they all look the same.

IH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"I would recommend it to other friends and colleagues"

What do you like best about Exclaimer?

Ease of implementation, integration with MS Exchange, professional application, support and services. The feature I like the most is the sent items update service which was one of the biggest requirements for our organization. The ease of obtaining and implementing licenses is great. The support services I have received from Exclaimer were above par most of the time. Their chat services are good for obtaining correct product information and their technical support via email and phone are also as good most of the time.

What do you dislike about Exclaimer?

Design application needs a bit of attention. Incorporating web designs and mesh picture links would be great. In our first implementation, we faced slowness in the operations of the application which was solved when we upgraded our servers to use SSD disks. Another issue I faced initially was the Sent items update service which took a little bit of time but later it was also gotton better when Exclaimer support suggested me to make some changes in the active directory. There is also a lack of built in graphics which we can use to design the signatures. We have to import icons like social media to get a color scheme we use.

Recommendations to others considering Exclaimer:

Exclaimer is a recommended product and vendor for your on-prem and cloud solution as they cater most of the requirements in this particular domain. They also have professional design services for the signatures.

What problems is Exclaimer solving and how is that benefiting you?

Centralized Signatures for the organization. Adding upcoming products to the signatures. We had issues with scattered designs of the signatures used by different employees without using any common theme or color scheme which was solved when we implemented the Exchange edition of Exclaimer.

ND
Marketing Strategist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Saves so much time - keeps everyone compliant!"

What do you like best about Exclaimer?

Ensure everyone has accurate custom info links, appropriate compliance disclaimers, fun holiday banners, it's a pleasure to use for the most part.

What do you dislike about Exclaimer?

Make it easier to make temporary changes (holiday edits) so a specific signature will snap back to the default version at a certain time. As of now, we have to duplicate the signature and create a new holiday version. It adds another step.

What problems is Exclaimer solving and how is that benefiting you?

Saving hours of time without needing to work on each computer separately.

JB
Senior VP, Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Exclaimer Cloud is an awesome upgrade"

What do you like best about Exclaimer?

Having a standard and consistent email signature across the organization is a great solution. Exclaimer Cloud also affixes the signature on mobile devices and webmail with the Office 365 integration.

What do you dislike about Exclaimer?

Signature design is a little complicated

Recommendations to others considering Exclaimer:

It's a superior product, support is great, including assistance with design.

What problems is Exclaimer solving and how is that benefiting you?

Having a centralized email signature platform that looks professional and available in every email client.

GS
IT Systems Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Exclaimer has provided us with great signature services for years"

What do you like best about Exclaimer?

We are able to have standardized signatures that meet our branding requirements. This adds a professional appearance to our communications.

What do you dislike about Exclaimer?

We have a department that needs to use signatures for each company they represent. They have to manage those in Outlook which too often results in non-standard signatures.

What problems is Exclaimer solving and how is that benefiting you?

We get standardized signatures with the information we want recipients to have. The signatures are easy to create and manage.

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