# ExaVault Reviews **Vendor:** Files.com **Category:** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) **Average Rating:** 4.5/5.0 **Total Reviews:** 194 ## About ExaVault ExaVault is the modern alternative to legacy file servers for organizations that cannot—or will not—move to SaaS today. Many businesses still rely on aging SFTP/FTP infrastructure, stitched-together servers, or brittle custom solutions. The result is wasted IT resources, compliance risks, and slower business operations. ExaVault delivers a self-managed file transfer appliance designed for on-premises, private cloud, or virtualized environments. Built on SaaS-grade technology, it provides the security, automation, and usability of Files.com while running entirely under your control. Unlike traditional servers that demand endless patching, licensing, and certificate management, ExaVault is built to take care of itself. Automatic security updates keep your system protected against vulnerabilities without weekend patch cycles. Hands-free licensing renews in the background with no downtime or manual key uploads. SSL certificates are fully managed to prevent costly outages. The result is a reliable, enterprise-grade platform that runs with minimal administrative overhead. For IT and DevOps teams, ExaVault is purpose-built for system-to-system workflows: secure SFTP automation, ingestion pipelines, internal dropboxes, and compliance-driven transfers. For regulated industries and organizations with strict residency requirements, it ensures sensitive data stays inside infrastructure you control — without sacrificing modern features or reliability. And when the time comes to embrace SaaS, ExaVault provides a seamless migration path to Files.com with a 100% automated upgrade process. ExaVault gives you control without compromise — a modern file transfer solution you own today, with a future-ready path to the cloud. ## ExaVault Pros & Cons **What users like:** - Users appreciate the **data security** of ExaVault, feeling confident that their information is protected from third-party threats. (1 reviews) - Users value the **high reliability** of ExaVault, experiencing minimal outages and consistent service performance. (1 reviews) - Users appreciate the **secure sharing** of ExaVault, ensuring their data remains safe from third-party theft. (1 reviews) - Users value the **secure transfer** of ExaVault, ensuring their data is protected from unauthorized access. (1 reviews) - Users value the **security measures** of ExaVault, ensuring protection against data theft by third parties. (1 reviews) **What users dislike:** - Users find ExaVault to be **predatory with pricing** , making it an expensive option for their needs. (1 reviews) - Users find **poor usability** in ExaVault, citing navigation problems that hinder their overall experience. (1 reviews) - Users find ExaVault's **security issues** concerning, along with slow user management and problematic pricing practices. (1 reviews) ## ExaVault Reviews ### 1. Safeway way to transfer or share files **Rating:** 4.0/5.0 stars **Reviewed by:** Nitish K. | PHD Student, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2025 **What do you like best about ExaVault?** It’s safe and secure and prevents data getting stolen to third party. **What do you dislike about ExaVault?** File transfer requires connecting to server and login into account which is bit longer process that sharing through email. **What problems is ExaVault solving and how is that benefiting you?** It provides safe and secure platform for data sharing with clients. This helps in providing extra security to confidential documents. ### 2. Predatory Pricing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about ExaVault?** The service was relatively stable with very few outages. **What do you dislike about ExaVault?** Less secure than other providers,user management was terrible (no way to bulk remove accounts and the process was extremely slow). They also are very predatory with pricing. The UI suffers from some usability issues as well. **What problems is ExaVault solving and how is that benefiting you?** It gave us the ability to quickly roll out a file sharing program so we could securely accept sensitive files from our clients. ### 3. Great product for a specific need **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua G. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about ExaVault?** Exavault cloud FTP came along right when we needed it. It provides safe and secure SFTP for our business needs and I did not have to deal with setting up an internal SFTP server. **What do you dislike about ExaVault?** There is nothing I dislike about this product. It meets our needs and has other features that we make good use of while servicing our customers. We are happy with this product. **What problems is ExaVault solving and how is that benefiting you?** Our payroll department required an SFTP service to safely and securely exchange payroll and insurance data with other organizations. This tool makes that possible and it is cloud-based. ### 4. ExaVault Cloud FTP **Rating:** 1.0/5.0 stars **Reviewed by:** Hector R. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** Easy setup, but security is most valuable. **What do you dislike about ExaVault?** Change of pricing plan and lack of technical support. **What problems is ExaVault solving and how is that benefiting you?** We need a secure environment outside our office where we can share data. ### 5. Very easy to use for every user level! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank K. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about ExaVault?** I like how it's easy for my users, who most not good with computers, can navigate and create share links through web browser. It's also very easy to setup a ftp client if you want to have more of a desktop experience, like i do. **What do you dislike about ExaVault?** If i have to say something i dislike, if someone uses the browser version and want to download multiple files, it alwaya compresses the files into a zip first. THe compression can take a long time, because of how many files there can be. The progress bar can be 0% for a long time. Long enough for my users to think the browser would freeze on them. If possible, i would use a FTP client instead of using the browser. **What problems is ExaVault solving and how is that benefiting you?** Alot of clients have large amount of files to give us or we have to give them. It's very easy for users to share a link through exavault. We have office365 and even though it has similar capabilities, i find my users understanding using exavault much easier. ### 6. Very best FTP hosting site we have used... **Rating:** 5.0/5.0 stars **Reviewed by:** Phil C. | Solutions Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** We are a consulting and software support company. We supply FTP hosting for many of our clients. Exavaults pricing for the FTP hosting service is the best in the market. Exavault allows unlimited users, customers and folders at a fair price. In the past, we have used several different FTP hosting sites, and after a year or so, they all raised their pricing to the point they were no longer economical as a vendor. **What do you dislike about ExaVault?** No FTP hosting service meets everyone's specific needs. We find Exavault a bit tiresome in the way they handle the user setup, but it is still very usable. The one thing that would be helpful is a notepad attached to each user to hold vital information. **What problems is ExaVault solving and how is that benefiting you?** The real value for us is the ease of accessing FTP folders by our clients. By providing direct link URLs to the end user, we have seen a significant drop in support time to help users utilize FTP folders for file transfers. ### 7. The only hosted FTP solution you will ever need **Rating:** 5.0/5.0 stars **Reviewed by:** Donovan S. | Head of Digital & Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about ExaVault?** The system is straightforward and very easy to understand. As soon as I could log in I was able to start transferring data with absolutely no training. The different option related to sharing data are excellent and give us the choice on how we want to manage our data shares. **What do you dislike about ExaVault?** We are located relatively far away from where the data center is - on a completely different continent - so we found that data transfer speed was initially challenging but as our internet connections have improved locally we are finding it easier and easier to use ExaVault and the speed issue is almost non-existent. **What problems is ExaVault solving and how is that benefiting you?** We've managed to solve the problem of multi-stakeholder collaboration and document sharing. While there are other systems on the market, we found that Exavault helped us to scale up quickly for our project need. A central control point and easy distribution made the choice very easy for us. We've benefitted tremendously from the time saved in sharing data, and we can easily show our compliance teams an audit trail on the system, which alleviates a lot of extra re-work for us. ### 8. Support from Real Humans within minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon D. | Senior Vice President, Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about ExaVault?** Our favorite part about Exavault is that aside from being a very solid platform, you can reach an actual person when you need something. Our biggest issue trying to get a sftp solution was security and compliance (We are a bank), not that other platforms don't have it, but there was no one to get us the answers that we need. Exavault's API is the best part, they built it to do everything their UI does. It enabled us to tightly integrate the platform to the point where most of our users never realize they are using a service. **What do you dislike about ExaVault?** For a while, I could not get multiple webhook instances setup due to the plan we were on, we ended up upgrading for the same cost after asking about it. There is also no granular options for requiring MFA, we had to cut all users over at one time. **What problems is ExaVault solving and how is that benefiting you?** Exavault gives us a single platform to facilitate customer uploads via SFTP or UI. We are able to fully manage their platform from within our product using the API ### 9. It just works, perfectly, without any problems or intervention required **Rating:** 5.0/5.0 stars **Reviewed by:** Gareth D. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about ExaVault?** I primarily needed some cloud storage where suppliers could read files I have placed there, and vice versa: suppliers place stock availability files on our ExaVault account for our systems to read and make use of. This is all via a cron job, so a good API and reliable SFTP access was essential. Exavault ticked both those boxes and hasn't given me a single issue in years. Communication with regard to API changes has been only what was necessary and everything that was necessary, so I have a clear timescale for my dev roadmap and know what needs to be done (and the timescale for moving off legacy API calls is generous, too). **What do you dislike about ExaVault?** For us, none - it has done what we wanted and never given me a headache, which is more than I can say for a lot of cloud services. **What problems is ExaVault solving and how is that benefiting you?** We have a requirement for suppliers to supply us data files via SFTP which we then hoover into our systems using API calls, and also the reverse, where we upload files to ExaVault via API for suppliers to access via SFTP. Because this is all automated there is no manual downloading to be done, and similarly our suppliers just have to set up a cron job to upload to us via SFTP credentials that we supply. ### 10. Reliable, Consistent and Personal Service - Best WebFTP product available! **Rating:** 5.0/5.0 stars **Reviewed by:** Simple D. | President/Owner of Simple Dictation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** We have been an Exavault customer for over 10 years. As a Transcription and Software provider, we find their platform simple, with a UI that is intuitive and customizable. Our clients and their medical/legal providers find the platform consistently reliable and easy to use. Their support is unmatched, quick to respond and personal, even though they have thousands of users. I know that if I have an issue, they will respond immediately. This is critical to our business and they fully understand that. They have the power and services of most huge competitors, at half the cost and with unrivaled support. I highly recommend Exavualt to any business where file transfer and automation are essential. **What do you dislike about ExaVault?** I have absolutely no complaints or criticism of Exavault at all! **What problems is ExaVault solving and how is that benefiting you?** Primarily offering both web and ftp client capability allows my clients to provide individual user access with multiple access options/permissions. This provides the ability for both transcription providers and their physicians or attorneys to allow various staff members with critical access to documents and audio files. Email notifications and file sharing are also a huge advantage to my clients. ### 11. Great file sharing work center **Rating:** 3.5/5.0 stars **Reviewed by:** Freddie N. | legal representative and brief writer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about ExaVault?** I can see client activity. I get notifications and can send automatic notifications to my team regarding work to complete. file storage space is appropriately sized for my size business. **What do you dislike about ExaVault?** the tool is cost prohibitive for my size/type of business. the solution itself appears to be very solid. no issues with the operation or intuitiveness of the product. no clients have offered any complaints. however, I and some of my peers share the same client base and also use exavault in our practice. clients do get "sent" to the wrong "inbox" often. **What problems is ExaVault solving and how is that benefiting you?** secure file sharing that allows for more personal service than a dropbox or similar tool. clients are sharing personal information regarding their clients. security is a key measurable for them. ease of operation and personal service is key for me. exavault does both. ### 12. Easy to deploy, easier to manage, stress free remote storage **Rating:** 5.0/5.0 stars **Reviewed by:** Jayson A. | Information Technology Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** The ease of deployment and management are the best features of Exavault. Instead of having to configure clients on each PC, the web based interface has made deploying this for remote team members and employees effortless. The price point is also pretty amazing, and their solution is scalable to your needs. **What do you dislike about ExaVault?** The initial interface was a bit clunky when we started, but there have been great improvement and it the ease of use has increased dramatically since we first signed up. **What problems is ExaVault solving and how is that benefiting you?** We require having CAD drawings sent to us for development, as well as the ability to make them available to our toolshops and engineers. Exavault makes this a breeze when large files are involved. ### 13. Exavault is a great SFTP solution for smaller SAAS companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** I like that Exavault is easy to use. The UI is very simple. I can set up user accounts easily for clients that want to use "our" SFTP to send and receive files securely. And it is easy for our back-end to be set up to send and receive files to Exavault. And you do not have to be a technical resource to be able to set up the integrations. It's great! **What do you dislike about ExaVault?** There have been only a few instances over the years of using Exavault where there have been unexpected downtimes on the Exavault side that created issues for us sending/receiving files to/from clients. However, the status updates that are posted on the site during the outages are helpful for us managing the communications and expectations with our clients. **What problems is ExaVault solving and how is that benefiting you?** We are a SAAS company that needs to exchange sensitive data files with our clients. Exavault provides us with a secure FTP site to be able to do that. It has helped us add new clients that require this service. ### 14. 18 months down the track, still using it, day in day out. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2021 **What do you like best about ExaVault?** Ease of use, drag and drop abilities. Folder operations are straightforward when pruning and grafting. Has been rock solid and I've never experienced an outage (touch wood). We use some of the api and private key aspects and they were simple to set up and maintain. The special link creation with expiration is very handy for one off file sharing. **What do you dislike about ExaVault?** The only issue I have is with really large files and the Web Interface. It is not as fast as a native FTP and/or as reliable. (I am talking 10Gb+ files). So best use a proper FTP client if doing very large transfers. Not a biggie, you just need to remember to do it when uploading say a vmware OVF template or something and letting the other end know the same for downloading it. **What problems is ExaVault solving and how is that benefiting you?** We are using it for interface files between various applications in the cloud and onprem, general IT sharing of files, images etc. It provides us with a bit of an airgap on our systems that we don't have to worry about (is it patched, are their any vulnerabilities) ### 15. Trusted Partner **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** As an eCommerce platform, we needed a platform that provides us with an easy way for our clients to securely FTP images for their website to us, as well as enabling us to push reports to them via FTP. Exavault has provided us with that service for over 10 years without any issues. **What do you dislike about ExaVault?** We have been using ExaVault for over 10 years, and I can't think of anything we dislike - it does what it says on the tin! **What problems is ExaVault solving and how is that benefiting you?** Allowing our clients to FTP to a secure place, we can then go to grab those files the client has uploaded. Making it a seamless process for both parties. ### 16. Affordable, Reliable, Flexible, Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Jake L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2022 **What do you like best about ExaVault?** ExaVault thoroughly checks the boxes for what we needed - a hosted FTP service. We can upload/download via traditional FTP, API, SFTP, and FTPS, it all just works and has been reliable. Customer support is helpful and responsive. The web UI for adding users is simple and effective. At this point, ExaVault is mission-critical for our business, and it has been reliable enough to justify our trust in it. **What do you dislike about ExaVault?** We have no complaints. We have experienced only one period of downtime in the last 6-7 years, which is hardly something we can complain about! **What problems is ExaVault solving and how is that benefiting you?** We needed a hosted FTP service. ExaVault provides this. ### 17. ExaVault the perfect FTP **Rating:** 5.0/5.0 stars **Reviewed by:** Emily N. | Internet Sales Support, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** ExaVault is simple to use and keeps our company organized. Creating folders for each of our clients and using either a share link or a direct link is simple! We could not ask for more. **What do you dislike about ExaVault?** I do not see any downsides to using ExaVault. Everything is straightforward within this FTP. You have a choice of storage size and can easily add or remove as needed. **What problems is ExaVault solving and how is that benefiting you?** I am not aware of any problems that ExaVault Cloud FTP is currently working on. Everything that my company needs is available and working seamlessly. This FTP has been a good fit for us from the start. ### 18. Trusted , Secure , full featured, and rock solid hosted FTP solution **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** The ease of use and ability to not worry about hosting our own FTP and all of the technical details for security that need to be monitored as ExaVault handles it all. **What do you dislike about ExaVault?** Only issue is one likely most do not have and that is lack of the ability to more easily handle bulk deleting of large numbers of files. And most likely this is a need unique to us. **What problems is ExaVault solving and how is that benefiting you?** We need a stable and secure FTP server that is easy to create multiple new accounts and they provide that for us. We are also able to integrate our own domain for the FTP to our customers. ### 19. The best tool for file sharing from external clients **Rating:** 4.0/5.0 stars **Reviewed by:** Pradeep K. | Devops Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about ExaVault?** The best part in exavault is we can have easy access to every client to upload data and that too in the most secure way. The best part is we can easily access the files to our servers at best speed. **What do you dislike about ExaVault?** We should probably have some better way to delete multiple files at a time. Also sometimes we are having network disruptions for no reason. Apart from that everything is good. **What problems is ExaVault solving and how is that benefiting you?** Its solving us the problem of having centralized place to store the files and access files to our systems without any downtime n all. ### 20. Confidence inspiring interface and performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** When we began using Exavault, ensuring the data was getting to the intended recipients was of the utmost importance. Tools included minimize any questions about whether notifications were sent or transmissions were completed. File exchange has become a simple routine. Support has been excellent, and, most recently, due to subscription plan reconfiguration, live help from an Exavault representative helped us find the best plan at the least cost. **What do you dislike about ExaVault?** I wish the file storage area interface were more WIndows-like. I like to keep data organized and think I could do that more efficiently without learning a new interface. Lazy? For sure. **What problems is ExaVault solving and how is that benefiting you?** As stated above, the transfer of files has become routine. The logging of file access has made it easy to follow up with questions regarding what was accessed, and when. ### 21. Easy to use external FTP site **Rating:** 5.0/5.0 stars **Reviewed by:** Mike D. | Programmer/Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** We've found this site quite easy to use, valuable and affordable. **What do you dislike about ExaVault?** Userids must be unique throughout the Exavault universe instead of just unique at a company level. Can only assign one home folder. I've had to create a separate userid to give someone access to another folder not within their home folder view. **What problems is ExaVault solving and how is that benefiting you?** We can share folders containing larger files with customers/clients where those files can't be sent via email. We receive files from customers that are easily processed with automated processes. ### 22. A reliable FTP service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about ExaVault?** We are using ExaVault service for some years now and we had none problems with the service. Maybe one or two tickets that were resolved quickly by the support team. They have a nice dashboard to configure the different accounts, users, folders, etc. **What do you dislike about ExaVault?** I think the one thing that at first sight is a bit confusing is the different dashboards for the client area and FTP area, where if you are a first time user you might find a bit strange given you have only one login. **What problems is ExaVault solving and how is that benefiting you?** We are using ExaVault FTP service to provide a place for our users and partners to share files with us. Even today FTP is a simple and reliable way to share files. ### 23. Merging FTP and Automation **Rating:** 3.5/5.0 stars **Reviewed by:** Eric C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about ExaVault?** -Powerful API features and webhooks to automatically capture and process new file uploads. -Web-based management on top of automation capabilities -Seems to have good, US-based customer support **What do you dislike about ExaVault?** -Lots of service outages during normal business hours without advance notice which has created a lot of headaches for us, especially within the last 6 months or so. -We had to re-write a lot of API calls due to notice late last year of the deprecation of their previous API version only to later find out that they decided to postpone the deprecation of the previous version of their API, which was super frustrating. Why deprecate old API versions, when you can just stop supporting them instead? **Recommendations to others considering ExaVault:** Look closely at your uptime requirements and SLAs. ExaVault is a great service, but I have experienced multiple interruptions of service, especially in the recent year or so, which might not be acceptable for some organizations. **What problems is ExaVault solving and how is that benefiting you?** -API allows us to automatically create FTP users and corresponding folders to easily automate client account setup for file import and export automations, saving us time and dev costs. -Webhooks allow us to automatically receive notice of new file uploads so that we don't have to constantly poll for new files. ### 24. Dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Chief Software Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** We have been using ExaVault since at least 2012, and not once have we experienced any downtime or issues that kept us from doing our jobs. **What do you dislike about ExaVault?** Downloading a folder for the first time can take time for it to convert to a zip file. **What problems is ExaVault solving and how is that benefiting you?** It allows us to move files between us and our clients with ease. No special FTP software, and gives us the ability to specify folders and users so our clients can send us files easily too. ### 25. Rock solid SFTP and excellent API **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** I have been able to automate and schedule many tasks by using the API and C#. ExaVault documentation and support have been outstanding. **What do you dislike about ExaVault?** We haven't had any issues, and we have been a client for over two years now. **What problems is ExaVault solving and how is that benefiting you?** We needed a reliable FTP provider to securely share documents with clients. More importantly, we needed to automate this process and the ExaVault API has worked perfectly. The ability to allowlist IPs/hosts and require two-factor authentication for users are both critical features ExaVault provides. ### 26. Ideal Cost-Effective Solution for Law Firm Receiving/Sending Large Files **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | Founder / Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about ExaVault?** Ease of use. Very reasonable cost. Permits us to include firm logo and colors, which reinforces the brand, has professional look, and gives clients more comfort that files are coming from the firm. Like that the domain clients see includes our firm's domain. **What do you dislike about ExaVault?** Nothing that I dislike. However, doesn't have as many features as some competitive services. However, (1) we do not need any more features than what ExaVault offers and (2) don't want to pay the extra price that would come with more comprehensive solutions. **Recommendations to others considering ExaVault:** When we started our law firm after leaving an extremely large, well-run firm, we spent a lot of time (much more than I originally expected) researching and demoing fresh, best-in-class but reasonably priced software solutions to make us as efficient as possible with an excellent client experience. Key software solutions included practice management, estate plan doc generation, title insurance / real estate closing, document management, and file transfers. Our file transfer solution (Exavault) was by far the best, out-of-the-gate solution. Easy to setup and utilize, did exactly what we needed (and nothing more that would add complexity to the interface or process), and well priced (although the pricing has gone up since we first started using them). Other solutions either took much more effort to get it where we wanted it to be or never met our standards and expectations. **What problems is ExaVault solving and how is that benefiting you?** With our transactional law and estate planning practice, we routinely need to send and receive large files, such as closing binders, large sets of loan documents, and schedules and exhibits to business purchase agreements. This allows us to send and receive these large files without emails bouncing or worrying about security. I've also found that clients receiving emails or notices via ExaVault don't have issues with the emails/notices getting stuck in spam. Even our older, less technologically savvy clients have never had a problem receiving or uploading files via ExaVault. ### 27. A feature rich cloud based MFT for businesses of all sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony R. | IT Technical Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about ExaVault?** I like the fact that all the setup is handled by Exavault within seconds of signing up, there is no messing around with installing OSes, FTP servers and configuring things - it is just ready to begin setting users up and transferring files. It offers FTP, SFTP and HTTP/S file transfers and has a clean web GUI that can be used to upload/download files. They have excellent support which responds within a very short space of time to requests for assistance and their pricing is extremely competitive compared to other solutions. **What do you dislike about ExaVault?** There is nothing to dislike about Exavault. **What problems is ExaVault solving and how is that benefiting you?** We have been using Exavault to handle transferring hourly files from our systems to our customers/suppliers' systems. Previously we were using an AWS hosted solution that was costing us 5 x more per month than Exavault, so for us we have achieved a cost-saving and gained a much easier to manage system. ### 28. Sold out. Tripling prices. **Rating:** 0.0/5.0 stars **Reviewed by:** Michael M. | Chief Cook and Bottle Washer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2020 **What do you like best about ExaVault?** I used to be able to use Exavault as a secure place to store the encrypted backups of my customers data. i could organize all my individual backup sets into customer folders, and jump on yesterdays data if a customer reported a problem. The availablity to see the data from anywhere I happen to be, and the ease of setting up automated inbound transfers using sqlbackupandftp used to be its most prominent feature. Now they have sold out to files.com and the monthly cost *TRIPLED*. Searching for a more cost effective alternative. **What do you dislike about ExaVault?** I'd like a few more included sets of credentials, but I can work with what I have., I'd also like the price to stay at $50 a month, not $150. **Recommendations to others considering ExaVault:** Beware of sudden price changes **What problems is ExaVault solving and how is that benefiting you?** server storage space volumes, not needing to configure an s3 bucket for my backup system. Client backups **Official Response from David Ordal:** > Michael, we’re sorry that you aren’t happy with ExaVault’s pricing. We believe that ExaVault has the best pricing in the MFT and FTP categories on G2. Unlike most vendors, ExaVault’s pricing is publicly posted on G2 and on our website. We are happy to enter into multi-year contracts. We are also happy to go month-to-month. We certainly aren’t a fit for every use case. We hope that you’ll reconsider ExaVault if your needs change. Thanks again for your business. ### 29. Best virtual FTP. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Litigaiton Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** The system is user-friendly and straightforward to use. I have been able to set users up in minutes without the need for in-depth training. **What do you dislike about ExaVault?** It would be great if one could reactivate an expired link to a file that was previously sent to someone. Also, it would be great if we could activate 2-step authentication to confirm the identification of recipients of files. **What problems is ExaVault solving and how is that benefiting you?** It allows us to transfer large files to clients and receive a confirmation when the files have been accessed. ### 30. 10 Years of Reliable Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** We've been using Exavault for ten years, and they've been a solid provider throughout our relationship. Their interface is flexible without being complex; our department leads can easily manage our customer folders without the assistance of IT. They can assign permissions, set notifications and negotiate inbound and outbound traffic confidently. Their support has always been very responsive, even though we're not a huge client. Recently they were able to restore our entire transfer structure after a new employee mistakenly deleted everything. Their service has allowed us to be highly aware of customer traffic and react immediately to their needs. **What do you dislike about ExaVault?** We wish they had more capability in customizing notifications and site messaging, but that's a small price to pay for their stability. Occasionally their plans to upgrade services conflicted with our production schedules, but that's the luck of the draw. Services were restored in a timeframe that minimized the impact on our production. **What problems is ExaVault solving and how is that benefiting you?** Exavault provides a simple interface for our customers to upload large files to that does a good job of notifying our team when something requires our attention. ### 31. Rock Solid FTP Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle K. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about ExaVault?** I've used Exavault for years and it's never let me down. The features and reliability have made me a very satisfied customer. **What do you dislike about ExaVault?** I wasn't a big fan of the change in pricing plans awhile back but I get it, SaaS is an interesting business and you have to adapt sometimes. **What problems is ExaVault solving and how is that benefiting you?** I use Exavault to trade files with third parties as well as provide a way for customers to bulk download and upload files into our software ### 32. An ideal tool for the distribution of marketing material in the audiovisual sector. **Rating:** 4.0/5.0 stars **Reviewed by:** Albert M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about ExaVault?** To be able to structure by folders and make them accessible to customers to download all kinds of promotional material such as posters, trailers, etc... **What do you dislike about ExaVault?** Perhaps the download speed could be improved **What problems is ExaVault solving and how is that benefiting you?** It allows me to set up restricted access to the folders of all promotional materials, with a very high level of security and to choose when the links are enabled. ### 33. Really easy to use cloud based SFTP **Rating:** 3.5/5.0 stars **Reviewed by:** Andre W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** Easy administration and security. Happy customers. Ease of sharing links and have no issues working with a client with data security in mind. Tickets the boxes.. Fast setup process. No need to manage certificates or worry about concurrent sessions and users. **What do you dislike about ExaVault?** Looks a bit outdated. The website can do with a bit of a refresh. Perhaps the development team can spend some time making the website look slick and more professional presentation. **What problems is ExaVault solving and how is that benefiting you?** It's cloud-based (on PaaS). I do not need to run and manage an internal SFTP server, certificates, etc. The cost is fair as well. Less setup time for IT integration. ### 34. Simple but powerful file transfer cloud storage solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** The web portal interface is simple to use, including new user setup. Truly the best thing about ExaVault is the simplicity of everything. Other services have additional features, but for our simple use-case, ExaVault has been perfect. **What do you dislike about ExaVault?** We didn't require that many users, but the base tier doesn't give you much. Otherwise, there wasn't much to dislike and found all the feature helpful and intuitive. **What problems is ExaVault solving and how is that benefiting you?** We needed a secure file transfer service for our clients to drop large, important files. Many clients prefer FTP, so ExaVault was the best of both worlds, and we were able to meet any file transfer needs. ### 35. Great FTP service with variable options and branding **Rating:** 4.5/5.0 stars **Reviewed by:** Damien S. | Senior Artwork Lead - Internal IT, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about ExaVault?** ExaVault allows us to brand up our FTP and provide secure areas for client download and uploads **What do you dislike about ExaVault?** Speeds can vary at times, but this can be helped by using an FTP client especially with large files **What problems is ExaVault solving and how is that benefiting you?** The problem we had using a website ftp was that there was no way for a client to upload a file ### 36. Reliable cloud FTP service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2022 **What do you like best about ExaVault?** No limits on number of users and files or amount of data transfer. Outages are rare. **What do you dislike about ExaVault?** We had some growing pains as Exavault and our own business scaled. Sometimes we needed to contact Exavault support to increase the resources allocated to our account. Recently, this has no longer been a problem. **What problems is ExaVault solving and how is that benefiting you?** Each of our customers needs an FTP account dedicated to that customer. With ExaVault Cloud FTP, we can set up a customer's FTP account quickly and easily, and once it's set up, we don't have to do anything further. ### 37. Its very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak P. | AVP (IT), Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** the best part of ExaVault access controlling is, This tool has both sides of access control. this is very user friendly. **What do you dislike about ExaVault?** dislike:- If we will be given read-only access to someone of any data and data was in encrypted like zip, then the user is not able to access it. **What problems is ExaVault solving and how is that benefiting you?** Data sharing with out of the domain with controles. ### 38. Performs as expected **Rating:** 4.5/5.0 stars **Reviewed by:** Kim G. | Document Controller, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about ExaVault?** ExaVault is very user-friendly and cost-effective. **What do you dislike about ExaVault?** Search functions could be a bit more flexible and would be nice to be able to send a communication to all users. **What problems is ExaVault solving and how is that benefiting you?** ExaVault allows us to send proprietary information in a secured fashion and allows us to send files larger than most e-mail platforms will allow. ### 39. ExaVault Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kody T. | Attorney/Office Manage, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about ExaVault?** In today's world, it is imperative for small businesses like mine to safeguard the personal information of Clients. Exavault makes it easy to safeguard the private information of my clients. ExaVault eliminates more headaches than Tylenol! **What do you dislike about ExaVault?** ExaVault is a bit on the pricey side. . . **What problems is ExaVault solving and how is that benefiting you?** ExaVault makes it easy to protect the information we transfer online. ### 40. Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Edward D. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about ExaVault?** The fact that it was easy to set up and it took out the human element of people having to do this process manually. **What do you dislike about ExaVault?** I have not found anything that I dislike about this product at this time. **Recommendations to others considering ExaVault:** Easy and secure. **What problems is ExaVault solving and how is that benefiting you?** We needed a secure transfer process to easily move PHI between 2 separate entities. ### 41. Great FTP Platform **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about ExaVault?** ExaVault provides fantastic developer options with their custom API that we've used for over two years to make our processes more efficient. **What do you dislike about ExaVault?** We would like to have more customizable user permission options. **What problems is ExaVault solving and how is that benefiting you?** We were looking for an inexpensive, user-friendly FTP option for our business, and they matched our needs perfectly. ### 42. Exavault has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim W. | Quality Control manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2022 **What do you like best about ExaVault?** Ease of use for all of our photographers, and it just works **What do you dislike about ExaVault?** I haven't experienced any downsides. Everything is working weel **What problems is ExaVault solving and how is that benefiting you?** We need all of our contractors to submit their work every week. Exavault makes this easy and more productive for everyone. We've had increase performance. ### 43. ExaVault Cloud Review **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan E. | Network Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about ExaVault?** The ease of use and features of ExaVault Cloud FTP set the software above others. Secure FTP with access to SSH Keys have provided us with all we need to automate services for our clients and their order fulfillment with our warehouse partners. **What do you dislike about ExaVault?** Pricing. The cost of the system has unfortunately gone up as many services have in the last few years. The per user cost can become an issue with some of our smaller clients that want multiple users with different access to the folder structure for their integrations. **What problems is ExaVault solving and how is that benefiting you?** Automation for Order Fulfillment with multiple warehouse partners and systems. Keeping real-time data flowing between systems that are not connected via APIs at this time. ### 44. Amazing product for the price! **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn C. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about ExaVault?** Simple use and rich feature set! The ease of use is very welcoming to non-IT users. **What do you dislike about ExaVault?** Tech support can be a little hard to reach sometimes. All services work as intended though. **What problems is ExaVault solving and how is that benefiting you?** Ability for external customers to drop us large files and for us to share files out securely. ### 45. Great SFTP, FTP and File Transfer Site **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about ExaVault?** Ease of Use, very easy to use and set up ExaVault from the beginning, from branding to setting up FTP or SFTP connections. Have set up connections between on-prem systems as well as cloud-based programs. Security is good so i can use this for some of the backups of data from cloud-based programs. **What do you dislike about ExaVault?** storage space starting off is small they do offer a wide range of options but go ahead and just get what you need from the beginning, i did not and had to go back and make changes. Not hard just time. **What problems is ExaVault solving and how is that benefiting you?** Cloud-based backup and off-site storage. We are using exavault for offsite backups. We use it for larger file transfers between us and our clients, and vendors. ### 46. Exavault for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Philip F. | President, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about ExaVault?** Easy to use. Good tech support. Not too expensive. Overall a good fit for us. Great Technical Support. **What do you dislike about ExaVault?** Can't think of anything here. This product meets our needs. **What problems is ExaVault solving and how is that benefiting you?** We deal with sensitive data. ExaVault gives us the security we need. Our partners require U.S.A. based secure file transfers. Exavault fits the bill. ### 47. ExaVault has been an excellent tool and is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Director of Technology & Data Strategies, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ExaVault?** It is so easy to use and the ability to share specific folders with specific people has been especially helpful. **What do you dislike about ExaVault?** I cannot think of a single thing that I do not like about ExaVault **What problems is ExaVault solving and how is that benefiting you?** It has allowed us to build trust in securely transferring data between our partners. ### 48. Excessive pricing - moving providers soon! **Rating:** 0.0/5.0 stars **Reviewed by:** Matt B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about ExaVault?** Service works well - suitable for smaller ftp needs. **What do you dislike about ExaVault?** Price increases are way out of line with what we need - no tier for smaller usage is not good. **Recommendations to others considering ExaVault:** Lower pricing back to what it was - $30/mo fit the need. Jumping to $150/mo is excessively expensive and we are researching other providers to move to. Also the requirement on this survey to 1) create an account 2) send a screenshot of us logged into the service are both ridiculous and will discourage people from participating. The only reason I moved forward with creating an account was to let you know pricing has become excessive and we intend to move providers unless this is changed. **What problems is ExaVault solving and how is that benefiting you?** Using it for ftp. ### 49. United Printing **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | PrePress Manager/IT, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2021 **What do you like best about ExaVault?** Very easy to use for United Printing as well as the customer! **What do you dislike about ExaVault?** Don't really have anything I dislike for what we use it for. **Recommendations to others considering ExaVault:** Very easy to use if you need to Transfer files in a hurry. **What problems is ExaVault solving and how is that benefiting you?** Easy access for our customers to upload and download files from both ends. ### 50. A Great Data Transfer Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | IT & Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about ExaVault?** Well-designed interface, extremely responsive staff, reasonable pricing. Our employees find ExaVault fast, easy to use and reliable. **What do you dislike about ExaVault?** Nothing - ExaVault does everything we need for secure file transfer **What problems is ExaVault solving and how is that benefiting you?** Efficient and secure transfer of very large data files which are too large to be shared via M365 ## ExaVault Discussions - [What are the features of FTP?](https://www.g2.com/discussions/exavault-cloud-ftp-what-are-the-features-of-ftp) - 1 comment - [View ExaVault pricing details and edition comparison](https://www.g2.com/products/exavault/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A02%3A14+-0500&secure%5Bsession_id%5D=7c1a5e09-00c4-43d4-85ed-c0433526f5dd&secure%5Btoken%5D=f1f25f996614a2903c14938a8998b422db0bbbccdda1babd232ddd4093d8c987&format=llm_user) ## ExaVault Features **Management** - File Management - Synchronization - Scheduling - Performance **Functionality** - Mobile Support - Encryption - Extensibility **Functionality** - File Transfer - Language Support - File Backup **Governance** - Access Control - Compliance - Provisioning and Governance **Security** - Encryption - Authentication - Access Control **Core Transfer Infrastructure - Managed File Transfer (MFT)** - File Transfer Acceleration - Application Integration - Content Routing **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top ExaVault Alternatives - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) - 4.6/5.0 (419 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (518 reviews) - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,473 reviews)