---
title: ExaVault Reviews
meta_title: 'ExaVault Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 194 reviews by the users' company size, role or industry
  to find out how ExaVault works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 194
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# ExaVault Reviews
**Vendor:** Files.com  
**Category:** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 194
## About ExaVault
ExaVault is the modern alternative to legacy file servers for organizations that aren&#39;t moving to SaaS today. Many businesses still rely on aging SFTP/FTP infrastructure, stitched-together servers, or brittle custom solutions. The result is wasted IT resources, compliance risks, and slower business operations. ExaVault is a self-managed file transfer appliance designed for on-premises, private cloud, or virtualized environments. Built on SaaS-grade technology, it delivers modern security, automation, and usability while running entirely under your control. Unlike traditional servers that demand endless patching, licensing, and certificate management, ExaVault is built to take care of itself. Automatic security updates keep your system protected against vulnerabilities without weekend patch cycles. Hands-free licensing renews in the background with no downtime or manual key uploads. SSL certificates are fully managed to prevent costly outages. The result is a reliable platform that runs with minimal administrative overhead. For IT and DevOps teams, ExaVault is purpose-built for system-to-system workflows: secure SFTP automation, ingestion pipelines, internal dropboxes, and compliance-driven transfers. For regulated industries and organizations with strict residency requirements, it keeps sensitive data inside infrastructure you control, without sacrificing modern features or reliability. When the time comes to embrace SaaS, ExaVault provides an automated migration path to Files.com. ExaVault gives you a modern file transfer solution you own today, with a clear path to the cloud when you&#39;re ready.



## ExaVault Pros & Cons
**What users like:**

- Users value the **data security** of ExaVault, ensuring their information remains safe from theft by third parties. (1 reviews)
- Users appreciate the **reliability** of ExaVault, noting its stability with minimal outages. (1 reviews)
- Users value the **secure sharing** capabilities of ExaVault, ensuring their data remains protected from third-party theft. (1 reviews)
- Users value the **secure transfer** feature of ExaVault, ensuring their data remains safe from third-party theft. (1 reviews)
- Users appreciate the **security** of ExaVault, ensuring their data remains safe from theft by third parties. (1 reviews)

**What users dislike:**

- Users find ExaVault **expensive** and criticize its pricing model and slow user management processes. (1 reviews)
- Users report **poor usability** in ExaVault, which affects efficiency and complicates account management tasks. (1 reviews)
- Users feel that ExaVault has **security issues** compared to competitors, affecting trust and overall satisfaction. (1 reviews)

## ExaVault Reviews
  ### 1. It was a pretty quick set up and a fairly low price point for our school.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

The easy integration into our website, the available tools for interacting with files, and the price. The support people have also been helpful.

**What do you dislike about ExaVault?**

There doesn't seem to be an easy way to identify and clear out interrupted file transmissions.

**What problems is ExaVault solving and how is that benefiting you?**

It gave us a more secure way to accept files from our students and to control the forms and access for different departments on campus. During the pandemic it allowed us to quickly shift from paper transactions to digital ones.

  ### 2. I find it easy to use, and they are very responsive when you need help.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zoe C. | LAN Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about ExaVault?**

The support. I had to check some things for a script to transfer files, and they helped me to create the script for Unix.  Also, when we had problems transferring files to the site, their response was very fast.

**What do you dislike about ExaVault?**

They can improve the View of the files.  If there are many many files, you can find it tedious. The price has increased significantly four our type of use, simply because the quantity of transactions, not for the size of the space rented.

**What problems is ExaVault solving and how is that benefiting you?**

We don't need to have a local server for the FTP services.  The advantage to have it in a website, make it easier for the users to interact with the application without any other tool.

  ### 3. ExaVault The Ultimate FTP Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2022

**What do you like best about ExaVault?**

It's easy to use, flexible, and, most of all, very convenient for exporting/importing secured data.

**What do you dislike about ExaVault?**

Nothing! The product absolutely provides everything we need.

**What problems is ExaVault solving and how is that benefiting you?**

Exavault enables us to securely partition suppliers' and customers' data whilst providing a totally great experience.

  ### 4. Exavault makes SFTP integration easy for us and our partners

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

Exavault makes user and folder management easy - it's simple to create new secure directories for different partners and enable them to access those folders with an onboarding experience.

**What do you dislike about ExaVault?**

We understand that Exavault has recently been acquired by files.com and will soon be increasing prices in alignment with files.com's existing pricing structure.

**What problems is ExaVault solving and how is that benefiting you?**

Exavault allows our partners to securely share files with us, and for our platform to automatically pick those files up and process them as needed for our core scenarios.

  ### 5. Prompt server access - easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gary L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

The accesibility and ease of use. Very easy to use and transfer files for speed

**What do you dislike about ExaVault?**

There is nothing to flag at this point that I would note as an issue - works fine

**What problems is ExaVault solving and how is that benefiting you?**

There is nothing at this point I have noted

  ### 6. Great FTP service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Art K. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

Easy to configure, easy to automate. Easy to set up multiple user logins.

**What do you dislike about ExaVault?**

New price is a bit high. Still a customer.

**What problems is ExaVault solving and how is that benefiting you?**

Allows customers to upload data to me and provides a place I can place files for clients to download.

  ### 7. Perfect for small business with lots of travel.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Courtney S. | Principal Investigator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

It allows our field workers to easily share photos, forms, and other items from surveys with others.

**What do you dislike about ExaVault?**

There's nothing I can think of. Overall we've been very satisfied.

**What problems is ExaVault solving and how is that benefiting you?**

It allows sharing of information from the field to people in the office who are compiling submissions.

  ### 8. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian K. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

Easy to set up new users and folders, as well as notifications when needed.

**What do you dislike about ExaVault?**

I don't currently have any issues with ExaVault.

**What problems is ExaVault solving and how is that benefiting you?**

Allows us to use trade files with multiple clients & vendors with minimal setup.

  ### 9. Great SFTP Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

The solution was extremely easy to configure. I was looking for a hosted solution that gave me FTP/SFTP functionality and a web interface for handling customer file management.

**What do you dislike about ExaVault?**

There is API access, but I was hoping for more functionality in this area.

**What problems is ExaVault solving and how is that benefiting you?**

ExaVault Cloud FTP provides FTP/SFTP service to allow us to exchange files securely with our customers. Working with ExaVault's service is much easier than hosting your own FTP solution and you get much more functionality.

  ### 10. If you don't know, than maybe you should

**Rating:** 0.5/5.0 stars

**Reviewed by:** justin s. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

ExaVault Cloud FTP is great if you don't know that all it takes is a  $1 domain name and $3/month for hosting storage, which automatically gives you an FTP server on your domain name. The service is excellent if you don't know that, but now you do.

**What do you dislike about ExaVault?**

That it exists, they are selling service at a higher rate just because you don't know how to obtain your own FTP server.

**What problems is ExaVault solving and how is that benefiting you?**

None, and it is not benefiting anyone.

  ### 11. ExaVault Works Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

Ease of use.  Very easy to use and set up.  Have never had any issues with anyone being able to login, upload/download files.

**What do you dislike about ExaVault?**

Ability to allow a single user access to multiple "home" drives.  While they can have multiple folders, if they are in the same "tree branch" they are not able to have two different branches.  ex. Can do abc\xyz & abc\123 you cannot do abc\xyz and 789\456 for home directories.

**What problems is ExaVault solving and how is that benefiting you?**

Helps us to securely exchange files with vendors.

**Official Response from David Ordal:**

> Good news!  We will be bringing you support for granular folder permissions in our next generation platform.  We are slowly rolling out access to this capability across the customer base and you should expect to get access within the next 6 months.

  ### 12. I love Exavault

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom L. | Applications Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

Lots of features, and it is very easy to use.

**What do you dislike about ExaVault?**

I'd prefer if Exavault didn't zip files when downloading multiple files simultaneously.  Otherwise, this is a great product

**What problems is ExaVault solving and how is that benefiting you?**

Letting my clients manage their data on their own.  Excellent.

  ### 13. Encourage the transfer of confidential data.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hector O. | Engineer and Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2022

**What do you like best about ExaVault?**

The best thing about this software is the well-crafted system, there are no issues with security, it's smooth, and I can transfer multiple files regardless of weight. I automate backups from time to time to have a safe backup.

**What do you dislike about ExaVault?**

It should have internal guides so users can look at the tools in greater detail, this would make a noticeable positive change.

**Recommendations to others considering ExaVault:**

You should buy it if you have server problems when backing up files, safe and reliable are also features that motivate you to buy it.

**What problems is ExaVault solving and how is that benefiting you?**

It was always the first option to start the transfer via FTP of confidential files and high content range, it is simple and the server is very secure. Projects and budgets are the main elements that were automated to be supported.

  ### 14. Exavault is a Great Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

Exavault is so easy to use and its easy for my clients to use also, at the same time it meets GDPR requirments

**What do you dislike about ExaVault?**

I wish it had an app as I would like to be able to access on the go.

**Recommendations to others considering ExaVault:**

If you want an easy to use file storage that complies with data security regulations that is at a reasonable price point you should definitely look at Exavault

**What problems is ExaVault solving and how is that benefiting you?**

Its a secure platform that complies with data security requirements

  ### 15. Professinal services

**Rating:** 4.0/5.0 stars

**Reviewed by:** vincent g. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

The support is responsive, the stability of the service since the change of infrastructure

**What do you dislike about ExaVault?**

The UI, especially the pour search performances and filtering.

**What problems is ExaVault solving and how is that benefiting you?**

We need a rock solid FTP gateway that allows customers to upload their file for further processing

  ### 16. Very easy to use, safe and fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodrigo B. | Professor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about ExaVault?**

Usability, simplicity and security mechanisms actually ensure that our data is protected.

**What do you dislike about ExaVault?**

I don't really have anything I don't like about the tool.

**What problems is ExaVault solving and how is that benefiting you?**

We need to make files available to some of our customers securely.

  ### 17. It's a great service but the price is a little much.

**Rating:** 4.5/5.0 stars

**Reviewed by:** James D. | Prepress manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ExaVault?**

It's very dependable and very fast if your internet is fast.

**What do you dislike about ExaVault?**

The Price was very reasonable, but just recently went up 1000%.

**What problems is ExaVault solving and how is that benefiting you?**

We don't have to have an FTP locally.

**Official Response from David Ordal:**

> Hi James, Thank you for reviewing ExaVault Cloud FTP. You can always reach out to support@exavault.com to make sure you have the best plan to meet your current needs. 

  ### 18. 10-5 review Ross

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about ExaVault?**

Fullfills our need for a semi-private share for our customers

**What do you dislike about ExaVault?**

When publishing a share for an end user to upload a file, the labeling for the link is unclear.
On occasion i  have sent multiple links to a share that did not contain an upload drrop zone or upload prompt

**What problems is ExaVault solving and how is that benefiting you?**

When sharing files, it is very convient to send aa link. Some users are not very computer savvy and keeping simple expedites the transaction

  ### 19. Easy to build your FTP

**Rating:** 4.5/5.0 stars

**Reviewed by:** shafi a. | Infrastructure & Communications Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

- Easy to build
- Easy to provide access
- Secured
- Backup

**What do you dislike about ExaVault?**

I don't see any downsides.  Exavalut is fulfilling our FTP requirements

**What problems is ExaVault solving and how is that benefiting you?**

storing large files and provide access to our clients

  ### 20. Works as expected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donaldo D. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about ExaVault?**

Full access to customise the service to my needs

**What do you dislike about ExaVault?**

The service encountered some availability troubles a few times

**What problems is ExaVault solving and how is that benefiting you?**

Providing an FTP/SFTP solution to regularly exchange data with our customers

  ### 21. Fast effortless secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

It's simply an effortless, fast, and secure solution for cloud file management. We have had no issues with the application in past 5 years.

**What do you dislike about ExaVault?**

The reseller option with white labelling for partners needs to be stronger and more well-integrated.

**What problems is ExaVault solving and how is that benefiting you?**

No post no manual movement of files across borders. Our clients spent almost half a million/per annum transporting secure hard disks manually through the physicaly.

  ### 22. Professional, Powerful and Reliable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shawn B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about ExaVault?**

Exavault Cloud FTP is a professional, powerful and reliable cloud SFTP platform that is easy to navigate and get up and running with little to no knowledge of such technologies. It is exactly what our company needed in a cloud SFTP platform.

**What do you dislike about ExaVault?**

While Exavault FTP meets the majority of our needs we wish it had an automated push or upload to an Amazon S3 bucket.

**Recommendations to others considering ExaVault:**

You can't find a better cloud SFTP service for the money.

**What problems is ExaVault solving and how is that benefiting you?**

We need a simple yet powerful SFTP cloud solution to allow 3rd party vendors and clients a safe and secure place to upload files to the could.

  ### 23. A very good value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

Very user friendly for the needs our company has of it. We use it to create a link to an uploaded file to add to an email for large files that can't just be attached locally.

**What do you dislike about ExaVault?**

There's nothing I dislike about the program. It could be beneficial to offer an Outlook plugin for a Share Point type application as then it's more of a one-step operation.

**What problems is ExaVault solving and how is that benefiting you?**

The ability to easily send large emails via a line created within ExaVault. I really like the non-user-based pricing plan vs other programs. I've yet to have a User that could use ExcaVault.

  ### 24. Best Cloud FTP plus much more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

There are times when you need to upload via FTP SFTP or some other protocol and also want a web front end that supports shared folders, drop folders for people to upload files, and many other features that make Exavault unique.

**What do you dislike about ExaVault?**

If you need a file sync type of product, this isn't for you.

**What problems is ExaVault solving and how is that benefiting you?**

Giving clients many different ways to upload assets to us using 1 product Exavault

  ### 25. ExaVault is the #1 small business product available for secure FTP.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ted L. | IT Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

We had to migrate away from on-prem FTP.  This product met our security requirements in a fast, secure and easy to use way.

**What do you dislike about ExaVault?**

There's nothing we dislike about Exavault.  It's been stable and we have had zero downtime since using the product.

**What problems is ExaVault solving and how is that benefiting you?**

It allowed us to sunset our on-prem solution, which simplifies our IT overhead and time spent securing and supporting this needed feature at our company

  ### 26. Exavault review TruCast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

The system has come leaps and bounds since we first signed up.

Creating users is a breeze, and the web hooks makes life simpler for automation processes.

**What do you dislike about ExaVault?**

We can't do multiple random folder access for a user, it has to be one home folder or multiple usernames.

**What problems is ExaVault solving and how is that benefiting you?**

Makes delivery of time sensitive files a breeze and the email notifications are life savers.

  ### 27. Great Cloud FTP service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

The webhooks are awesome. A great way for us to automate a lot of our business processes. Our customers securely upload their files and the outbound webhooks call our server to immediately handle and process those files. Works smoothly and quickly everytime.

**What do you dislike about ExaVault?**

It has been a great experience since we implemented using their cloud SFTTP solution and I don't have any negatives at this time. I haven't had to reach out to support once in the two years we have been using the product.

**What problems is ExaVault solving and how is that benefiting you?**

Having a secure ftp cloud service instead of hosting our own saves us time and money. Automating business processes utilizing webhooks has also allowed switching focus from managing document uploads to other areas of our business. We know we can trust that our FTP solution is secure and reliable.

  ### 28. Exavault a great solution for secure sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

There exist a lot of options to share, SFTP, secure portal.  Even the more, the solution have an API to integrate exavault whith your development

**What do you dislike about ExaVault?**

the cost of the network traffic is a bit high

**What problems is ExaVault solving and how is that benefiting you?**

I have not to maintain an own sftp server, now Exavault manages the security and the acouracity of my data

  ### 29. Easy to use and get started

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

It is easy to use! I have a super easy time adding users and setting permissions for them. We also have a super easy time connecting our customers via SFTP.

**What do you dislike about ExaVault?**

I wish there were more integration options, especially with Salesforce. We would love to leverage data from ExaVault to SF to answer questions like "when did a customer last upload a file?" or trigger an email alert to a specific Account Manager when a file is uploaded (we can do so in EV but not dynamically).

**What problems is ExaVault solving and how is that benefiting you?**

Automatically uploading rosters and other sensitive data via SFTP

  ### 30. DM Users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about ExaVault?**

Ease of use. Very secure. Easy to manage. Very fast. Everything you would look for in a FTP services.

**What do you dislike about ExaVault?**

No downside. If something is not working, I will just report to their support team. They fixed the problem very quickly. So, I really didn't have any issue.

**What problems is ExaVault solving and how is that benefiting you?**

FTP services that include user's control, speed, and reliability.

  ### 31. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dave G. | IT Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

Straightforward tool for sharing secure files

**What do you dislike about ExaVault?**

I haven't had any negative issues so far.

**What problems is ExaVault solving and how is that benefiting you?**

One central place to share secure files

  ### 32. Excellent and simple to use service.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2022

**What do you like best about ExaVault?**

Simple user and folder management, as well as quick file sharing with multiple options.

**What do you dislike about ExaVault?**

Would like a more seamless way to integrate with Windows File Server. As I'm looking into this, it looks like that are options that I will pursue.

**What problems is ExaVault solving and how is that benefiting you?**

Quick and easy remote file sharing from a remote work force.

  ### 33. Simple, professional looking and works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about ExaVault?**

Has a full set of features, that don't require much to tp explain.
easy onboarding, great looking UI

**What do you dislike about ExaVault?**

Needs some better permissions granularity and control for larger organizations.

**What problems is ExaVault solving and how is that benefiting you?**

Zero maintenance SFTP, cross-company and customer file sharing, allows our users and customers to directly upload very large files with no concern for managing space etc.

  ### 34. Great services.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

The service is very reliable. They have the features we need and the cost for storage is very reasonable.

**What do you dislike about ExaVault?**

I haven't found one yet. They keep updating services and I have no complaint.

**What problems is ExaVault solving and how is that benefiting you?**

We needed an offsite file-sharing location during times of disaster and for files that are too large to transmit through email.

  ### 35. Very easy to use, intuitive.

**Rating:** 5.0/5.0 stars

**Reviewed by:** mark g. | Network Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

Easy for new users to use product. When adding a new user to the system, there is very little we need to do for them to be able to use the system.

**What do you dislike about ExaVault?**

I can't find anything to dislike. All the features we need are addressed perfectly.

**What problems is ExaVault solving and how is that benefiting you?**

There are no problems we are experiencing.

  ### 36. A happy Marketing Communications company thanks to Exavault!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | Senior Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

The ease of access and quick ability to setup SFTP accounts for externals to use.
Also the stability of the system is amazing, not a single issue or outage since we signed up years ago.

**What do you dislike about ExaVault?**

Nothing, im a happy customer. I suppose more access to extra accounts so I can run more on my current plan would be nice.

**Recommendations to others considering ExaVault:**

I highly recommend it for taking the hassle out of running your own SFTP system. They made it so quick and easy.

**What problems is ExaVault solving and how is that benefiting you?**

It allows me to set up easy external file sharing with clients or for them to share files with us.
I setup our system for long term file sharing and it takes the hassle out of hosting the service ourselves on an internal server.

  ### 37. It's been a seamless and flawless system for me since at least 2015

**Rating:** 4.5/5.0 stars

**Reviewed by:** Evan P. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about ExaVault?**

Hassle free.  Easy UI.  Multiple logins that I can control is also helpful.

**What do you dislike about ExaVault?**

I've had some customer service issues in the distant past and hours were limited.  I have not had an issue in a while.

**What problems is ExaVault solving and how is that benefiting you?**

Secure FTP for a fortune 500 client.  They trust the security and that is saying a lot.

  ### 38. Exavault As a Company Secured sFTP Environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

Ease of setup.  User management.  Desktop sFTP access. Stability and Speed.  Audit Trail.

**What do you dislike about ExaVault?**

Interface could be a little more modern in design. Permissions could be more flexible from folder to subfolders.

**What problems is ExaVault solving and how is that benefiting you?**

For management of large files that cannot go thru email and for automated delivery of data extracts.

  ### 39. Merged into files.com - Exavault has reached end of life.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Felix  L. | devops developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about ExaVault?**

Exavault is a competitively priced alternative to files.com. Unfortunately, ExaVault will be merged into files.com in the coming months. If you sign up to ExaVault while they are still accepting members, you might get a discount when migrating to files.com.

**What do you dislike about ExaVault?**

Exavault is merging into files.com. Signups will be disabled in 2022 and all users will be forced to migrate to files.com in the coming year(s). This means pricing will go up for all ExaVault users and APIs will be forced to change.

**Recommendations to others considering ExaVault:**

The best reason to sign up to ExaVault at the moment is to use this as leverage to get a better-priced contract with files.com.

**What problems is ExaVault solving and how is that benefiting you?**

Provide a customizable FTP solution.

  ### 40. Very good service at a good price.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ExaVault?**

Exavault is a solid, full featured web FTP service with all of the needed features and none of the fluff.

**What do you dislike about ExaVault?**

I haven't run into any issues with the software.  The solution is fully featured.  It could be better by lowering costs of the service.

**What problems is ExaVault solving and how is that benefiting you?**

Provide secure FTP services without setting up internal hardware.

  ### 41. File Transfer as a Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan D. | Vice President, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

Ease of configuration, flexibility, cloud-based solution that enables us to quickly establish sftp services with internal data systems and third parties.

**What do you dislike about ExaVault?**

seems to work to our requirements, no complaints

**Recommendations to others considering ExaVault:**

Really simple to use, once you create your admin account, and register your domain if you prefer, the system is simple and easy to get up and running quickly.

**What problems is ExaVault solving and how is that benefiting you?**

we need to swap files with internal/external systems. Otherwise, filesharing is accomplished with user-based collaboration tools, this service excels at extending systems for integration.

  ### 42. Easy to toggle solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khadeer  A. | System engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

The dynamic view of the complete storage management which is usually complex to move around is made so easy with exvault.

**What do you dislike about ExaVault?**

Pricing is small concern
Getting in touch with support is a bit hard

**What problems is ExaVault solving and how is that benefiting you?**

Helps us with managing our storage issue onprem solution.

  ### 43. Great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luca T. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about ExaVault?**

They furnish subaccounts and folders for each user.

**What do you dislike about ExaVault?**

The assistance has not been the most helpful ever and not all the questions / problems have been fixed quickly

**What problems is ExaVault solving and how is that benefiting you?**

We need to have many ftp accounts with different folders

  ### 44. Good but not great for secure file transfers

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

The service is easy to use and is entirely web-based.  This is very important for certain companies that will not allow installation of secure FTP apps.  Support is also good.  The staff is responsive.

**What do you dislike about ExaVault?**

The pricing structure was completely overhauled and now costs much more than it used to.  The one overriding factor that pushed us to their solution was that they had a very reasonably priced plan for unlimited users.  That plan got pulled just about one year after we initially enrolled.  If they are going to make such a huge change, they could at the very least grandfather the existing accounts.
There is no method to set up zero-trust and first-time password processes.

**Recommendations to others considering ExaVault:**

Shop around.  It used to be best value but not any longer.

**What problems is ExaVault solving and how is that benefiting you?**

Secure transfer of sensitive information to clients and vendors.  Benefits include mostly time savings over other means of exchanging information securely.  Easy web interface also saves time and training/

  ### 45. The best FTP on the block....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Smart D. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

Ease of use, expedient uploads, detailed records and a secure means of delivering products to clients.

**What do you dislike about ExaVault?**

Nothing, it works reliably and consistently.

**What problems is ExaVault solving and how is that benefiting you?**

Final delivery of video projects. Exavault is the ideal electronic delivery method for large media files.

  ### 46. Secure and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about ExaVault?**

We've used Exavault for a long time to securely transmit data to our clients, and it's a solid solution.

**What do you dislike about ExaVault?**

Nothing comes to mind that is not working well.

**What problems is ExaVault solving and how is that benefiting you?**

Our ability to securely transmit data to our clients.

  ### 47. Easy to setup, seamless integration with existing DNS, intuitive UI. Usage reports need tweaks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Isidro M. | IT Lead, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2022

**What do you like best about ExaVault?**

Setting up new users through the UI is very easy. We could migrate our entire file-sharing service in less than a day. We could also integrate it with our DNS.  When reviewing other options, exaVault was the one meeting and exceeding our needs.

**What do you dislike about ExaVault?**

Debugging usage issues has proven to be a difficult task since the number of total transactions doesn't match the data from the session logs.  They've lately restructured their billing plans,  which doesn't include one that fits our volume of transactions.

**What problems is ExaVault solving and how is that benefiting you?**

We were having difficulties managing the SFTP service on a Linux-based server.  It will work for some users and others not. We'll end up using FTP with plain text passwords for those users.  Through exaVault, we can create new users real fast and securely.

  ### 48. Availability not great if using it in a production environment

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about ExaVault?**

One central website to maintain all your accounts

**What do you dislike about ExaVault?**

Middle of day (around 3pm-5pm)  and end of the month having a lot of connection issues.

User interface has a lot of white space in between list entries.   This means you can see less information when looking at a list and thus there are more pages to sift through.

$100/month fee.

**Recommendations to others considering ExaVault:**

Do you need 100% uptime?  Do you have a lot of volume of files?

**What problems is ExaVault solving and how is that benefiting you?**

Use to be cost when it was $25/month.  Now that it's $100/month not so much.

Not having to maintain our own ftp/sftp site.

Ideally an 'always up'  server, but that hasn't been the case.

  ### 49. Very Reliable, great speeds, and amazing service

**Rating:** 5.0/5.0 stars

**Reviewed by:** joshua o. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about ExaVault?**

Reliability - it's always up! texttexttext

**What do you dislike about ExaVault?**

I can't think of anything texttexttextte

**Recommendations to others considering ExaVault:**

Exavault is a very reliable, high speed, and secure service, which we have relied on for several years. We've found the service to be exemplary in all regards.

**What problems is ExaVault solving and how is that benefiting you?**

Sharing files securely and reliably between all our remote users, as well as securely sharing files to and from our customers, who often are sending us confidential information.

  ### 50. Generally good. Targets small installations.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about ExaVault?**

Predictable costs (no bill shock)
Good security features - haven't yet hit a request from a client that wasn't supported

**What do you dislike about ExaVault?**

Undocumented limits bit us hard. Line from support was something along the lines of they don't have many customers that would be affected.
Usage limits are somewhat opaque - the built-in reports don't help here as they're not the same basis.

**What problems is ExaVault solving and how is that benefiting you?**

Client access to FTP, initially implemented with short timescale.


## ExaVault Discussions
  - [What are the features of FTP?](https://www.g2.com/discussions/exavault-cloud-ftp-what-are-the-features-of-ftp) - 1 comment

- [View ExaVault pricing details and edition comparison](https://www.g2.com/products/exavault/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-06-29+05%3A01%3A54+-0500&secure%5Bsession_id%5D=3b07b8d0-7b6b-4cae-8ed2-6f965d34d26b&secure%5Btoken%5D=d1834eef5074720b758eb9e36fa635b83b2b265e9a0e271c1afb0f1cb9542214&format=llm_user)

## ExaVault Features
**Management**
- File Management
- Synchronization
- Scheduling
- Performance

**Functionality**
- Mobile Support
- Encryption
- Extensibility

**Functionality**
- File Transfer
- Language Support
- File Backup

**Governance**
- Access Control
- Compliance
- Provisioning and Governance

**Security**
- Encryption
- Authentication
- Access Control

**Core Transfer Infrastructure - Managed File Transfer (MFT)**
- File Transfer Acceleration
- Application Integration
- Content Routing

**Platform Capabilities - Managed File Transfer (MFT)**
- Encryption
- Mobile Support
- Reporting and Analytics
- Extensibility

**Security & Compliance Controls - Managed File Transfer (MFT)**
- Access Control
- Compliance
- Provisioning and Governance

## Top ExaVault Alternatives
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