--- title: ExaVault Reviews meta_title: 'ExaVault Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 194 reviews by the users' company size, role or industry to find out how ExaVault works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 194 scale: '5' date_modified: '2026-10-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

ExaVault Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the data security of ExaVault, ensuring protection against theft by third parties. (1 mentions)
Users value the high reliability of ExaVault, noting its stability and minimal outages. (1 mentions)
Users value the secure sharing feature of ExaVault, ensuring their data remains protected from unauthorized access. (1 mentions)
Users value the secure transfer feature of ExaVault, ensuring their data stays safe from third-party theft. (1 mentions)
Users value the strong security measures of ExaVault, ensuring data remains safe from third-party theft. (1 mentions)
Users find ExaVault's pricing predatory and expensive, with additional concerns about user management and usability. (1 mentions)
Users find poor usability in ExaVault, with slow processes and a frustrating interface affecting their experience. (1 mentions)
Users feel that ExaVault has security issues and ineffective user management, negatively impacting their experience. (1 mentions)

Top Pros or Advantages of ExaVault

Top Cons or Disadvantages of ExaVault

ExaVault Reviews (194)

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ExaVault Reviews (194)

View 1 Video Reviews
4.5
194 reviews
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Nitish K.
NK
Nitish K.
PHD Student
Small-Business (50 or fewer emp.)
"Safeway way to transfer or share files"
4/5
What do you like best about ExaVault?

It’s safe and secure and prevents data getting stolen to third party. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

File transfer requires connecting to server and login into account which is bit longer process that sharing through email. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Predatory Pricing"
0/5
What do you like best about ExaVault?

The service was relatively stable with very few outages. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Less secure than other providers, user management was terrible (no way to bulk remove accounts and the process was extremely slow). They also are very predatory with pricing. The UI suffers from some usability issues as well. Review collected by and hosted on G2.com.

JG
Joshua G.
Systems Engineer
Mid-Market (51-1000 emp.)
"Great product for a specific need"
5/5
What do you like best about ExaVault?

Exavault cloud FTP came along right when we needed it. It provides safe and secure SFTP for our business needs and I did not have to deal with setting up an internal SFTP server. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

There is nothing I dislike about this product. It meets our needs and has other features that we make good use of while servicing our customers. We are happy with this product. Review collected by and hosted on G2.com.

HR
Hector R.
Business Owner
Small-Business (50 or fewer emp.)
"ExaVault Cloud FTP"
1/5
What do you like best about ExaVault?

Easy setup, but security is most valuable. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

Change of pricing plan and lack of technical support. Review collected by and hosted on G2.com.

FK
Frank K.
IT Manager
Small-Business (50 or fewer emp.)
"Very easy to use for every user level!"
5/5
What do you like best about ExaVault?

I like how it's easy for my users, who most not good with computers, can navigate and create share links through web browser. It's also very easy to setup a ftp client if you want to have more of a desktop experience, like i do. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

If i have to say something i dislike, if someone uses the browser version and want to download multiple files, it alwaya compresses the files into a zip first. THe compression can take a long time, because of how many files there can be. The progress bar can be 0% for a long time. Long enough for my users to think the browser would freeze on them. If possible, i would use a FTP client instead of using the browser. Review collected by and hosted on G2.com.

PC
Phil C.
Solutions Engineer
Small-Business (50 or fewer emp.)
"Very best FTP hosting site we have used..."
5/5
What do you like best about ExaVault?

We are a consulting and software support company. We supply FTP hosting for many of our clients. Exavault's pricing for the FTP hosting service is the best in the market. Exavault allows unlimited users, customers, and folders at a fair price. In the past, we have used several different FTP hosting sites, and after a year or so, they all raised their pricing to the point they were no longer economical as a vendor. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

No FTP hosting service meets everyone's specific needs. We find Exavault a bit tiresome in the way they handle the user setup, but it is still very usable. The one thing that would be helpful is a notepad attached to each user to hold vital information. Review collected by and hosted on G2.com.

Donovan S.
DS
Donovan S.
Head of Digital & Technology
Mid-Market (51-1000 emp.)
"The only hosted FTP solution you will ever need"
5/5
What do you like best about ExaVault?

The system is straightforward and very easy to understand. As soon as I could log in I was able to start transferring data with absolutely no training. The different option related to sharing data are excellent and give us the choice on how we want to manage our data shares. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

We are located relatively far away from where the data center is - on a completely different continent - so we found that data transfer speed was initially challenging but as our internet connections have improved locally we are finding it easier and easier to use ExaVault and the speed issue is almost non-existent. Review collected by and hosted on G2.com.

Brandon D.
BD
Brandon D.
Senior Vice President, Technology
Mid-Market (51-1000 emp.)
"Support from Real Humans within minutes"
5/5
What do you like best about ExaVault?

Our favorite part about Exavault is that aside from being a very solid platform, you can reach an actual person when you need something. Our biggest issue trying to get a sftp solution was security and compliance (We are a bank), not that other platforms don't have it, but there was no one to get us the answers that we need. Exavault's API is the best part, they built it to do everything their UI does. It enabled us to tightly integrate the platform to the point where most of our users never realize they are using a service. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

For a while, I could not get multiple webhook instances setup due to the plan we were on, we ended up upgrading for the same cost after asking about it. There is also no granular options for requiring MFA, we had to cut all users over at one time. Review collected by and hosted on G2.com.

GD
Gareth D.
Web Developer
Small-Business (50 or fewer emp.)
"It just works, perfectly, without any problems or intervention required"
5/5
What do you like best about ExaVault?

I primarily needed some cloud storage where suppliers could read files I have placed there, and vice versa: suppliers place stock availability files on our ExaVault account for our systems to read and make use of. This is all via a cron job, so a good API and reliable SFTP access was essential. Exavault ticked both those boxes and hasn't given me a single issue in years. Communication with regard to API changes has been only what was necessary and everything that was necessary, so I have a clear timescale for my dev roadmap and know what needs to be done (and the timescale for moving off legacy API calls is generous, too). Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

For us, none - it has done what we wanted and never given me a headache, which is more than I can say for a lot of cloud services. Review collected by and hosted on G2.com.

Simple D.
SD
Simple D.
President/Owner of Simple Dictation
Small-Business (50 or fewer emp.)
"Reliable, Consistent and Personal Service - Best WebFTP product available!"
5/5
What do you like best about ExaVault?

We have been an Exavault customer for over 10 years. As a Transcription and Software provider, we find their platform simple, with a UI that is intuitive and customizable. Our clients and their medical/legal providers find the platform consistently reliable and easy to use. Their support is unmatched, quick to respond and personal, even though they have thousands of users. I know that if I have an issue, they will respond immediately. This is critical to our business and they fully understand that. They have the power and services of most huge competitors, at half the cost and with unrivaled support. I highly recommend Exavualt to any business where file transfer and automation are essential. Review collected by and hosted on G2.com.

What do you dislike about ExaVault?

I have absolutely no complaints or criticism of Exavault at all! Review collected by and hosted on G2.com.