Generated from real user reviews
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you like about Exatom?
I appreciate Exatom for providing great insight into our checkout processes and implementing solutions across the entire website. I like the detailed
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you like about Exatom?
What I like most about Exatom is the level of detail it provides on form usage. Instead of only looking at forms on a high level, Exatom allows you to
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you like about Exatom?
I appreciate Exatom for providing great insight into our checkout processes and implementing solutions across the entire website. I like the detailed
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you like about Exatom?
What I like most about Exatom is the level of detail it provides on form usage. Instead of only looking at forms on a high level, Exatom allows you to
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you like about Exatom?
I appreciate Exatom for providing great insight into our checkout processes and implementing solutions across the entire website. I like the detailed
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you like about Exatom?
What I like most about Exatom is the level of detail it provides on form usage. Instead of only looking at forms on a high level, Exatom allows you to
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you like about Exatom?
What I like most about Exatom is the level of detail it provides on form usage. Instead of only looking at forms on a high level, Exatom allows you to
Evi van der W.
Mid-Market (51-1000 emp.)
4.5/5
"Valuable insights and great service"
What do you like about Exatom?
Exatom provides an extra layer of insights in your forms that you don't get from your web analytics tool. The tool is a great way to find friction poi
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you like about Exatom?
What I like most about Exatom is the level of detail it provides on form usage. Instead of only looking at forms on a high level, Exatom allows you to
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Transforms Lead Form Conversions with Ease"
What do you like about Exatom?
Exatom truly makes a difference when it comes to optimizing lead form conversions and maximizing the potential of this critical digital touchpoint.
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you dislike about Exatom?
The form metric dashboard on their website can be confusing and has a learning curve if it's someone's first time looking at it or if they haven't loo
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you dislike about Exatom?
Exatom is a fairly extensive tool, which means that at times it can take some searching to find the right data or determine which insights to focus on
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you dislike about Exatom?
The form metric dashboard on their website can be confusing and has a learning curve if it's someone's first time looking at it or if they haven't loo
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you dislike about Exatom?
Exatom is a fairly extensive tool, which means that at times it can take some searching to find the right data or determine which insights to focus on
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you dislike about Exatom?
The form metric dashboard on their website can be confusing and has a learning curve if it's someone's first time looking at it or if they haven't loo
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you dislike about Exatom?
Exatom is a fairly extensive tool, which means that at times it can take some searching to find the right data or determine which insights to focus on
See Related User Reviews
Benjamin S.
Enterprise (> 1000 emp.)
5.0/5
"Powerful tool and very efficient support"
What do you dislike about Exatom?
From a beginner's point of view, maybe the high number of KPIs / huge amount of data can sometimes be a bit confusing. For users who master data, then
Sophie d.
Mid-Market (51-1000 emp.)
4.5/5
"Insightful & professional"
What do you dislike about Exatom?
While the training is a great resource, it can sometimes feel quite technical, especially for team members who aren’t as experienced in data analysis.
See Related User Reviews
Aleksandrs Z.
4.5/5
"Great in-depth insights on website forms"
What do you dislike about Exatom?
The form metric dashboard on their website can be confusing and has a learning curve if it's someone's first time looking at it or if they haven't loo
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Deep insights into form behavior combined with powerful session replay"
What do you dislike about Exatom?
Exatom is a fairly extensive tool, which means that at times it can take some searching to find the right data or determine which insights to focus on
Get the hesitation point for each field of my form. On top, we had good support from the team to understand the result. Review collected by and hosted on G2.com.
It requires some time to be able to run deep analysis via the tool. Review collected by and hosted on G2.com.
The ability to discover bottlenecks and immediately look at how your customers experience that specific part of the form. Review collected by and hosted on G2.com.
Requires a person who monitors the data frequently to be able to act on the many insights. Review collected by and hosted on G2.com.
By using Exatom, we were able to gain more detailed insights into potential bottlenecks in our forms compared to other tools such as Google Analytics and Hotjar. Very helpful are insights such as error-rate, hesitation time, autofill, interaction time per step and by field. The implementation of the tool was incredibly easy and whenever we needed support, assistance was provided instantly. Exatom recognizes your forms based on FormID. This is an advantage when you have one form that is shown on multiple pages as you can analyse it as one. Review collected by and hosted on G2.com.
Initially, we encountered some difficulties in accurately mapping the flow of our funnel. However, with the assistance of Exatom, we were able to resolve the issue, making the interpretation of the data much easier. It's worth noting that it important that all form fields are coded correctly, so they can be identified by the Exatom software. Review collected by and hosted on G2.com.
Great program. It's a bit of a search at the beginning, but Bart helped us well on our way. Great service! Review collected by and hosted on G2.com.
I don't really have a dislike, to be honest. For us, it is not a priority at the moment and there is no room for it. Review collected by and hosted on G2.com.
Exatom form analytics tool helps business to retain and gain their customers. Few things I like about Exatom is it provides the analytics in Real time and the Tooltips they provide are very realistic and friendly approach with look and feel can be made of our choice. Review collected by and hosted on G2.com.
The Nudges can be further improved to engage customers and they can be made to answer any question the customer raise while filling the forms. So, the hesitation percentage can be further decreased and improve interactions Review collected by and hosted on G2.com.
It’s very easy to start with Exatom. We just used Google Tag Manager to put the tags on the website and our forms were found automatically. Insights are very detailed: we don’t get this from tools like Google Analytics or Hotjar. Intuitive UI of the platform. Also: having the tooltips as part of the platform, to nudge and motivate our users to start and finish our forms, is a great benefit. Review collected by and hosted on G2.com.
Ideally the platform is available in Dutch as well. Review collected by and hosted on G2.com.
Findings, divided into a few categories, which are very practical and, in many cases, also easy to adapt. Review collected by and hosted on G2.com.
The complexity of the dashboard. In that, the funnel flow is somewhat difficult to interpret. Review collected by and hosted on G2.com.
Easy installation
Understandable dashboarding
Data driven conclusions Review collected by and hosted on G2.com.
Not really a downside, but perhaps too data driven? I think that we can also improve our forms in terms of design and subtle nudges Review collected by and hosted on G2.com.
The form analysis tool of Exatom is easy to implement and easy to use with the help of tags.
Because the tool does not use cookies, there is no need to worry about managing them. It is an intelligent solution to a simple problem, and provides many insights on how to improve your forms.
Furthermore, the help and professionalism of the Exatom team is highly valuable. Review collected by and hosted on G2.com.
The downside is part of the upside. Because there are no cookies, there are no personal insights. For us, we did not need personal insights because we could find all information in the insights provided through the generalized data. Review collected by and hosted on G2.com.
It's very useful to see which flow users are working with the forms and which issues (errors) they are experiencing. Exatom is giving us the right tools to improve.
The implementation is very very simple. Review collected by and hosted on G2.com.
Till now, we don't have any function we dislike. Our request for an improvement of Exatom is taken very seriously and implemented in a very short time. This brings with it that Exatom is listening to her customers to improve the platform and satisfy customers. NO DISLIKE. Review collected by and hosted on G2.com.
