Exatom provides very useful metrics that help us identify validation issues on forms. By optimizing based on these metrics, we can easily see an increase in the conversion rate. The reports are straightforward and allow for many correlations to be made with the provided analytics (for example why sales have decreased). Exatom truly listens to customer feedback, continually implementing new features to improve their tool. Do not underestimate the importance of these metrics! The added business value is significant! Review collected by and hosted on G2.com.

Nothing on this side, they do their best to improve the tool Review collected by and hosted on G2.com.

Working with Exatom has been a great experience. Our account manager consistently delivers well-structured, tailored advice, always on point with follow-ups. Their expertise in UX/UI optimization has significantly improved our platform, with recommended changes leading to a smoother user experience.

Tooltips and feature updates were almost always successful, enhancing usability. Exatom’s attention to detail and proactive support make them a valuable partner, and we highly recommend them for any company looking to elevate their digital experience. Review collected by and hosted on G2.com.

Exatom has been an excellent partner, though their speed in recommending front-end changes often outpaced our development team’s capacity. While this added some pressure, it reflects their proactive approach and dedication to improving the user experience. Their insights were always valuable, and the suggested changes consistently enhanced our product. Review collected by and hosted on G2.com.

We used Exatom to optimize our funnel and found it straightforward and efficient. The software’s user-friendly design allowed for quick integration into our workflow, and the support team was consistently helpful and responsive. Overall, Exatom proved to be a reliable tool for our needs. Review collected by and hosted on G2.com.

When the forms are complex, the software can be a little harder to interpret. Review collected by and hosted on G2.com.

We are partnering with Exatom since more than 2 years to support our CRO program. The tool is tag based, therefore very easy to implement. The platform is user friendly and continuously improving. The team is always very supportive and knowledgeable. We are using the tool to identify field level frictions, quantify the impact, to provide insights for future projects & enhancements and to implement tag based helper texts and tooltips. Extremely happy with their solution and service. Review collected by and hosted on G2.com.

We have no complaints regarding the tool and the service so far. Review collected by and hosted on G2.com.

The tool is easy to use and easy to implement.You can embed the snippet in your Tag Manager so no developer is required to start form analytics. Review collected by and hosted on G2.com.

I didn't discover something I don't like about Exatom so far. Review collected by and hosted on G2.com.

Exatom is a breeze to use and makes form analysis straightforward with its intuitive design. The analytics offer clear, actionable insights to help you fine-tune your forms. In almost all cases forms are the final step before a conversion. It should not be underestimated. Overall, Exatom is a useful tool for optimizing form performance and increasing the conversion rate. Review collected by and hosted on G2.com.

To be honest, I can't think of any dislikes. Review collected by and hosted on G2.com.

Exatom has been fantastic in providing insightful recommendations for improving our e-commerce forms, whether it's small tweaks or bigger changes. They also really understand our constraints as a small team and are super accommodating if we don't have time to implement everything right away. Their flexibility and understanding make them a pleasure to work with. Highly recommended! Review collected by and hosted on G2.com.

I don’t have any specific suggestions for improvement. Exatom has been outstanding, and their support has been exactly what we needed. I’m very satisfied with their service! Review collected by and hosted on G2.com.

Very proactive employees with a great product which provides great insights into form performance. Good dashboarding for monitoring and improving on our online checkout. Provides automatic recordings to go in depth on where customers get stuck. The Monday dashboard with possible improvements on forms, ranked on impact and effort provide an easy overview/ backlog. Review collected by and hosted on G2.com.

No dislikes, no real suggestions for improvement, everything is meeting expectations. Review collected by and hosted on G2.com.

The tool gives a very nice insight in the journey throughout your form. Very easy to use, and you can immediately see your results.

Whenever there is a friction in the journey it is also very easy to zoom in on the usage, and detect what can be improved.

The team is also very hands on and very helpful throughout the whole project Review collected by and hosted on G2.com.

No real issues to dislike about the tool. Review collected by and hosted on G2.com.

Very clear, intuitive reporting

Regular updates with new features

Weekly email with a form performance summary

Insights are actionable in the platform as well, haven't seen that before Review collected by and hosted on G2.com.

I would like to see more examples of smart tooltips in the library Review collected by and hosted on G2.com.