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Eurekos Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Eurekos for its flexibility and user-friendly design, enabling the creation of innovative learning experiences easily. (3 mentions)
Users commend Eurekos for its great customer support, highlighting its responsiveness and attentiveness to user needs. (3 mentions)
Users praise Eurekos for its high customizability, allowing tailored solutions that enhance learning experiences and operational efficiency. (3 mentions)
Users value the high level of customization in Eurekos, enabling tailored experiences and seamless user engagement. (3 mentions)
Users find Eurekos to be a very user-friendly platform, making course creation and maintenance easy and efficient. (3 mentions)
Users find limited customization options frustrating, especially with unintuitive settings and reliance on third-party software. (2 mentions)
Users find complex usability issues in Eurekos, with unintuitive settings and confusing H5P activity displays impacting their experience. (1 mentions)
Users find the confusing interface of Eurekos creates challenges in navigation and usability during their experience. (1 mentions)
Users indicate that course design needs improvement to avoid reliance on third-party software for creating courses. (1 mentions)
Users face feature issues with Eurekos, encountering unintuitive settings and limitations that hinder usability and accessibility. (1 mentions)

5 Pros or Advantages of Eurekos

5 Cons or Disadvantages of Eurekos

Eurekos Reviews (28)

Reviews

Eurekos Reviews (28)

4.6
28 reviews
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Dan B.
DB
Dan B.
Senior Director Of Product Training
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Very solid Customer Education LMS"
5/5
What do you like best about Eurekos?

Very robust tool, once you understand how to build a course, it is easy enough to maintain when things update Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

They are addressing this but support documentation has been lacking in some areas Review collected by and hosted on G2.com.

Response from Jessica England of Eurekos

Thanks so much for your thoughtful review! We’re really glad to hear that Eurekos is helping you segment customers, integrate with your live training solution, and keep content up to date across multiple courses. It’s great to know the platform is making your work a bit easier.

We also really appreciate your feedback about the support documentation. We’re actively working on a major overhaul with AI-integration and we can't wait for you to see it!

Thanks again for sharing your thoughts and for being such a valued part of the Eurekos community.

-The Eurekos Team

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"The perfect LMS, especially for use cases with external users"
5/5
What do you like best about Eurekos?

1) Great and fast support.

2) The interconnection of all contents. Videos, pictures, etc. need to be swapped only once in the archives, and are then updated in every training due to the interconnection. This makes updating content so easy.

3) The audit trail and the massive reporting. Any change to the system is tracked and can be downloaded. So important! Also training statistics are huge and individual standard reports can be created for different user groups.

4) The incredibly fast way of creating new trainings or importing new users.

5) The automation rules for e-mails and enrollments. Once the system is fully set up, it lasts like 2 minutes to import a list of new users and let them be enrolled in the correct trainings.

6) The massive possibilites Eurekos offers. Eurekos seems like being designed to be a knowledge/learning-hub for their customers. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Nothing. I am totally in love with this system. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Top notch LMS for online training"
4.5/5
What do you like best about Eurekos?

We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive range of features and the flexibility we needed to bring our content to life. It has become an essential part of our processes when onboarding new clients.

One of Eurekos' standout qualities is its user-friendly interface combined with the flexibility to customize courses as we need. The tools provided make it easy to create, modify, and manage content, which has been essential for us as we scale our training offerings. New features are added regularly which helps us to elevate our content to a higher level.

The support from Eurekos has been outstanding, particularly from our Customer Success Manager! We’ve received a personalised training during our own onboarding phase which helped us a lot to get started. We have regular check-ins and receive good feedback on how to improve our courses.

Overall, I highly recommend Eurekos to any organization seeking a reliable, scalable, and forward-thinking LMS with great support and a track record of continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Some training videos on more complex (dynamic) use cases could help Review collected by and hosted on G2.com.

SV
Sarah V.
Events & Communication Coodinator
Mid-Market (51-1000 emp.)
"Simply the best LMS"
5/5
What do you like best about Eurekos?

The very definition of user-friendliness

Great support

Always listening to their customers use cases and learning from them to implement new features Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

I can't think of anything. So far our experience has been perfect! Review collected by and hosted on G2.com.

Response from Mike Daecher of Eurekos

Thank you Sarah! We really appreciate your support!

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Great choice & partner for training businesses!"
5/5
What do you like best about Eurekos?

I value how Eurekos provides strong support for our small training business, delivering excellent partnership during the sales and implementation phases, and ongoing guidance for growth now that we're operational. Additionally, the platform's clean, sleek interface makes navigation a breeze! Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

While Eurekos has so many perks, it could use more e-commerce options and flexibility for selling to small groups. But it's good to know they're listening and working on it for the future (2024 roadmap!). Review collected by and hosted on G2.com.

Pasi S.
PS
Pasi S.
Technical Resources Group Manager
Enterprise (> 1000 emp.)
"Well-designed and feature-rich eLearning platform"
4.5/5
What do you like best about Eurekos?

Having used and developed content on Eurekos platform for few years, I've been impressed by several aspects. First and foremost it offers a consistent user interface especially important for administrative and content creator roles, intuitive configuration and course deployment options and a great creative variety for the content itself; from the text layouts to embedding images, videos as well as the ability to use H5P objects to enrich the learning experience. File management is well designed, course-specific content is contained and easily searched through. Deploying courses for both internal and external use is straightforward and quick to do - monitoring course progress, completion is well implemented with good reporting and logging capabilities. Overall an impressive eLearning platform that has been designed with ease-of-use in mind. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Looking from a content design perspective, more options the better! While there are several excellent page layout options, having the ability to customise these further would be ideal. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Academy with Eurekos"
3.5/5
What do you like best about Eurekos?

I can create and publish e-learnings on the same platform. With the integrated H5P tool, I am also able to make the e-learnings more interactive and can even test the learning outcome.

I also enjoy working with the Eurekos team, which is always quick to help and offer solutions to problems. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

We also use the platform for offline Trainings. This does not always work since, in our case, the training dates need to be downloaded manually. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Very Easy to Use and Efficient!"
4/5
What do you like best about Eurekos?

It’s a great tool to help you customize and create your content. Eurekos is an LMS for training teams that want the software to make their jobs easier. The product is easy to use and the overall experience is clean and smooth. My team loves using this product. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

I have had a poor experience with their customer service. Typically don't answer their emails when you need a quick fix for something that isn't working. Customer service is probably the only dislike I have for this product; however, my department does not perform a lot with the issues that arise from the product. Review collected by and hosted on G2.com.

CL
Christian L.
Product Manager
Mid-Market (51-1000 emp.)
"Very good LMS tool"
5/5
What do you like best about Eurekos?

Ease of use, short learning curve. Quick to get started and administrate. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Missing some functionality that can be customized but comes with a cost. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Like a Netflix but up and coming"
2.5/5
What do you like best about Eurekos?

It's pretty neat and flexible. Great integration of all the widgets. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

The editing tool could be better. There are also so many different features it can be overwhelming for the audience using this LMS. Need a how-to guide. Review collected by and hosted on G2.com.