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Eurekos Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Eurekos Reviews (30)

Reviews

Eurekos Reviews (30)

4.6
30 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and strong support, highlighting how intuitive navigation and responsive customer service enhance their experience. The high level of customization allows organizations to tailor training programs effectively, making it suitable for diverse learning needs. However, some users note that course design could benefit from improved tools.

Pros & Cons

Generated from real user reviews
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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"It started out great and it keeps getting better :)"
5/5
What do you like best about Eurekos?

We have been using the Eurekos LMS for over four years now, and from the very beginning, it stood out as a platform truly built with the learner in mind. Compared to other systems we evaluated before implementation, Eurekos impressed us with its clear focus on usability, instructional quality, and real-world applicability. It’s obvious that the platform has been developed from practice, for practice.

We use Eurekos across a broad range of business cases – from external, purchasable trainings to internal in-house education, face-to-face courses, webinars, eLearnings, and blended learning formats. As both an administrator and instructional designer, I truly appreciate working with a tool that brings together strong technical functionality with a deep understanding of learning design. It allows us to create innovative, efficient, and engaging learning experiences.

One of the platform’s greatest strengths is its flexibility and user-friendly design. Despite offering a wide range of powerful features – from course and participant management to a fully integrated authoring tool – the system remains intuitive and easy to use. It scales effortlessly with our growing needs, without overwhelming users. Whenever a specific use case requires something special, the platform usually offers a solution – and in the rare cases it doesn’t, the Eurekos team steps in and helps develop one.

The collaboration with the Eurekos team has always been a real highlight. Their support is fast, knowledgeable, and solution-oriented. It never feels like a typical vendor-client relationship – we truly feel like partners. The ongoing development of the platform is also worth mentioning: updates are purposeful and clearly aimed at solving real challenges. Recently, we’ve seen a strong and meaningful expansion of features for managing face-to-face courses, which has added even more value to our work.

In short, Eurekos continues to be a reliable, innovative, and strategically valuable partner for our Learning & Development activities – and we’re looking forward to what’s next. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Like any LMS or technical product, Eurekos won’t be able to cover 100% of every organization’s needs out of the box – and that’s completely normal. That said, it comes impressively close. Thanks to the platform’s flexibility, regular improvements, and the ability to customize certain features, most of our specific requirements can be addressed efficiently. Occasionally, there are minor technical issues or bugs after updates – but these are resolved quickly and reliably by the support team. Some of the things we still wish for are highly specific to our internal processes and use cases, rather than general shortcomings of the platform. Overall, the openness of the Eurekos team to listen, adapt, and co-develop solutions makes even these individual challenges manageable. Review collected by and hosted on G2.com.

Response from Jessica England of Eurekos

Thank you for sharing such a thoughtful and comprehensive review — we’re truly grateful for your long-term partnership. It’s wonderful to hear that Eurekos continues to support both your instructional design needs and the wide range of learning formats you deliver. We also appreciate your perspective on feature gaps and occasional post-update bugs, and we’re glad our team’s responsiveness helps keep these moments straightforward. Your feedback about flexibility, scalability, and purposeful updates means a great deal to us. We’re excited to continue evolving the platform with you and supporting your strategic learning initiatives.

Kevin H.
KH
Kevin H.
Managing Director
Small-Business (50 or fewer emp.)
"Intuitive, Powerful Platform"
5/5
What do you like best about Eurekos?

Eurekos is a very sleek platform that is easy to use, intuitive, and most importantly, highly functional. We are able to provide training to multiple clients, all branded specifically to each client, at the touch of a button. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Course design could be improved so that we do not need to use 3rd party software to design courses. Review collected by and hosted on G2.com.

Response from Jessica England of Eurekos

Thank you so much for taking the time to review Eurekos! Your feedback is really appreciated. It's great to hear that you find our platform easy to use, functional, intuitive, and personalized.

Thank you for the insights regarding 3rd party software. We always strive to improve, and this feedback helps us.

Dan B.
DB
Dan B.
Senior Director Of Product Training
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Very solid Customer Education LMS"
5/5
What do you like best about Eurekos?

Very robust tool, once you understand how to build a course, it is easy enough to maintain when things update Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

They are addressing this but support documentation has been lacking in some areas Review collected by and hosted on G2.com.

Response from Jessica England of Eurekos

Thanks so much for your thoughtful review! We’re really glad to hear that Eurekos is helping you segment customers, integrate with your live training solution, and keep content up to date across multiple courses. It’s great to know the platform is making your work a bit easier.

We also really appreciate your feedback about the support documentation. We’re actively working on a major overhaul with AI-integration and we can't wait for you to see it!

Thanks again for sharing your thoughts and for being such a valued part of the Eurekos community.

-The Eurekos Team

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"The perfect LMS, especially for use cases with external users"
5/5
What do you like best about Eurekos?

1) Great and fast support.

2) The interconnection of all contents. Videos, pictures, etc. need to be swapped only once in the archives, and are then updated in every training due to the interconnection. This makes updating content so easy.

3) The audit trail and the massive reporting. Any change to the system is tracked and can be downloaded. So important! Also training statistics are huge and individual standard reports can be created for different user groups.

4) The incredibly fast way of creating new trainings or importing new users.

5) The automation rules for e-mails and enrollments. Once the system is fully set up, it lasts like 2 minutes to import a list of new users and let them be enrolled in the correct trainings.

6) The massive possibilites Eurekos offers. Eurekos seems like being designed to be a knowledge/learning-hub for their customers. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Nothing. I am totally in love with this system. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Top notch LMS for online training"
4.5/5
What do you like best about Eurekos?

We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive range of features and the flexibility we needed to bring our content to life. It has become an essential part of our processes when onboarding new clients.

One of Eurekos' standout qualities is its user-friendly interface combined with the flexibility to customize courses as we need. The tools provided make it easy to create, modify, and manage content, which has been essential for us as we scale our training offerings. New features are added regularly which helps us to elevate our content to a higher level.

The support from Eurekos has been outstanding, particularly from our Customer Success Manager! We’ve received a personalised training during our own onboarding phase which helped us a lot to get started. We have regular check-ins and receive good feedback on how to improve our courses.

Overall, I highly recommend Eurekos to any organization seeking a reliable, scalable, and forward-thinking LMS with great support and a track record of continuous improvement. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Some training videos on more complex (dynamic) use cases could help Review collected by and hosted on G2.com.

SV
Sarah V.
Events & Communication Coodinator
Mid-Market (51-1000 emp.)
"Simply the best LMS"
5/5
What do you like best about Eurekos?

The very definition of user-friendliness

Great support

Always listening to their customers use cases and learning from them to implement new features Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

I can't think of anything. So far our experience has been perfect! Review collected by and hosted on G2.com.

Response from Mike Daecher of Eurekos

Thank you Sarah! We really appreciate your support!

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Great choice & partner for training businesses!"
5/5
What do you like best about Eurekos?

I value how Eurekos provides strong support for our small training business, delivering excellent partnership during the sales and implementation phases, and ongoing guidance for growth now that we're operational. Additionally, the platform's clean, sleek interface makes navigation a breeze! Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

While Eurekos has so many perks, it could use more e-commerce options and flexibility for selling to small groups. But it's good to know they're listening and working on it for the future (2024 roadmap!). Review collected by and hosted on G2.com.

Pasi S.
PS
Pasi S.
Technical Resources Group Manager
Enterprise (> 1000 emp.)
"Well-designed and feature-rich eLearning platform"
4.5/5
What do you like best about Eurekos?

Having used and developed content on Eurekos platform for few years, I've been impressed by several aspects. First and foremost it offers a consistent user interface especially important for administrative and content creator roles, intuitive configuration and course deployment options and a great creative variety for the content itself; from the text layouts to embedding images, videos as well as the ability to use H5P objects to enrich the learning experience. File management is well designed, course-specific content is contained and easily searched through. Deploying courses for both internal and external use is straightforward and quick to do - monitoring course progress, completion is well implemented with good reporting and logging capabilities. Overall an impressive eLearning platform that has been designed with ease-of-use in mind. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

Looking from a content design perspective, more options the better! While there are several excellent page layout options, having the ability to customise these further would be ideal. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Academy with Eurekos"
3.5/5
What do you like best about Eurekos?

I can create and publish e-learnings on the same platform. With the integrated H5P tool, I am also able to make the e-learnings more interactive and can even test the learning outcome.

I also enjoy working with the Eurekos team, which is always quick to help and offer solutions to problems. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

We also use the platform for offline Trainings. This does not always work since, in our case, the training dates need to be downloaded manually. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Very Easy to Use and Efficient!"
4/5
What do you like best about Eurekos?

It’s a great tool to help you customize and create your content. Eurekos is an LMS for training teams that want the software to make their jobs easier. The product is easy to use and the overall experience is clean and smooth. My team loves using this product. Review collected by and hosted on G2.com.

What do you dislike about Eurekos?

I have had a poor experience with their customer service. Typically don't answer their emails when you need a quick fix for something that isn't working. Customer service is probably the only dislike I have for this product; however, my department does not perform a lot with the issues that arise from the product. Review collected by and hosted on G2.com.

Questions about Eurekos? Ask real users or explore answers from the community

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Last activity about 3 years ago

What is Eurekos used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

8 months

Perceived Cost

$$$$$
Eurekos Features
Course Builder
Assessments & Quizzes
Learning Paths/Tracks
Varied User Types
Certifications
Course Marketplace