eSign Reviews & Product Details

At eSign.co.uk, we make signing smarter. We provide a secure, eIDAS compliant, and easy-to-use electronic signature platform that helps businesses digitise document workflows, reduce paperwork, and improve productivity. Unlike other providers, eSign.co.uk provides advanced electronic signatures as default, meaning you can sign with confidence that your signature is legally binding. Simple e-signatures without proper verification can be challenged in court. eSign ensures every signature is secure and legally compliant, so your documents hold up when it matters most. Our data centres are based in the UK and we also offer UK-based customer support. The price you see is the price you pay, no hidden fees, overages or bait-and-switch renewals. Our eSignatures meet global compliance standards and integrate seamlessly with your existing systems, helping you close deals faster and operate smarter. Our client portfolio includes the NHS, University of Oxford, UK Fuels, Somerset City Council, Mid Devon Council, Sureserve, the National Clinical Homecare Association and more. We’re accredited by ISO 27001, ISO 9001, Cyber Essentials Plus, FSQS and PSN and our product has approved Government status.

Seller

eSign.co.uk

Discussions

eSign Community

Languages Supported

German, English, French, Italian, Malay, Portuguese, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by

Adam Ross (Director of Operations at E-Sign)

Pricing

Pricing provided by E-Sign.

Personal

£10.00

1 User Per Month

Standard

£28.00

1 User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 90 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

eSign Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is eSign, and what problem is it built to solve?

E-Sign is a UK-based digital signature service that helps individuals and businesses sign documents electronically and streamline document management. It is intended to improve efficiency and reduce paper use for legal, financial, and personal documentation.

What languages does eSign support?

E-Sign supports 8 languages, including Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is eSign the best fit for?

E-Sign is most often used by small businesses, with mid-market and enterprise teams also represented. The industries with the strongest presence include:

Small businesses: The clearest company-size cluster among positively rated users.
Mid-market and enterprise: Also represented, though less prominently than small businesses.
Financial services and real estate: Among the most common industry segments.
Marketing and advertising, and information technology: Also recurring industry segments.
Construction and education: Further areas of use.

How long does it take to implement eSign across a team?

Implementation is often quick, with under a day the most commonly reported time to go live. Other reported timelines range from under a month to several months.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Less common
3–6 months	Less common

What customer support options does eSign provide, and how do users find the overall support experience?

Support is available through phone, chat, and email, with 24/7 live-rep support also offered. The experience is often described as helpful and responsive, though some users have had frustrating interactions or wanted better account-manager support.

What features or capabilities could make eSign even more useful?

E-Sign could be more useful with smoother document handling and more flexibility around sending and editing documents. Users also point to opportunities to make the interface and signing process clearer and to improve customization and notifications.

Document workflows: Make it easier to upload, select, bundle, or amend multiple documents without restarting a sending process.
Interface and signing guidance: Improve mobile usability and make steps such as choosing signers and placing signature fields more intuitive.
Customization and notifications: Offer more control over recipient details and email content, along with clearer or more configurable notifications.

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Liz L.

Operations Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/9/2018

"Excellent and very cost effective solution - exactly what I was looking for"

5/5

What do you like best about eSign?

Very easy to use and add the customised e-sign fields Review collected by and hosted on G2.com.

What do you dislike about eSign?

At first I did not understand I had to select which signatory before I started dragging form fields into my document. The instructions were a little unclear but I did work it out after I created one document requesting several signatures from the same person by mistake! Review collected by and hosted on G2.com.

Response from Luke Garrett of E-Sign

edit

Hi Liz

Thank you for your positive feedback.

Over the next few months we are updating the user interface which will improve the document creation process further.

Kind regards

Luke

•S

• Olivia S.

Account Manager

Staffing and Recruiting

Small-Business (50 or fewer emp.)

12/10/2018

"Would definitely recommend E-Sign!"

5/5

What do you like best about eSign?

How straightforward and easy it is! I have used similar sites in the past and this is by far the easiest and quickest :) Review collected by and hosted on G2.com.

What do you dislike about eSign?

there isn't much to not like about it! However, the support from the account managers could be better. Review collected by and hosted on G2.com.

Response from Luke Garrett of E-Sign

edit

Hi Olivia

Thank you for your positive feedback.

In response to your account manager issue, you should have been allocated a dedicated Account Manager, which wasn't the case, but this has now been rectified.

Contact me directly and I will provide further details of who your Account Manager is and their direct contact.

Kind regards

Luke

Gina B.

Associate Director and Head of Property Management

Small-Business (50 or fewer emp.)

11/1/2018

"User Friendly website, great customer service"

5/5

What do you like best about eSign?

How user friendly the site is to navigate and use. My clients find it easy to use when they receive the document and positive customer feedback helps my company and hopefully e-sign's too. Review collected by and hosted on G2.com.

What do you dislike about eSign?

I haven't found any features or problems that have caused an issue - so nothing to dislike. Review collected by and hosted on G2.com.

Response from Luke Garrett of E-Sign

edit

Hi Gina

Thank you for you positive review of E-Sign, we are really glad it meets your business needs.

Kind regards

Luke

Rob S.

IT Manager

Staffing and Recruiting

Small-Business (50 or fewer emp.)

11/1/2018

"Very easy to use and feature-rich"

5/5

What do you like best about eSign?

E-Sign was very easy to set up and configure for our users Review collected by and hosted on G2.com.

What do you dislike about eSign?

Nothing, we didn't have any issues setting up the account or integrating it with RDB ProNet. Review collected by and hosted on G2.com.

Recommendations to others considering eSign:

Test first to ensure that your users are happy with the E-Sign process but it's very straightforward to implement and the support team are great. Review collected by and hosted on G2.com.

What problems is eSign solving and how is that benefiting you?

We have saved a significant amount of time when it comes to signing T&C and contract documents. The auditing feature also allows us to track each document from end-to-end. Review collected by and hosted on G2.com.

Response from Luke Garrett of E-Sign

edit

Hi Rob

Thank you for you positive review of E-Sign.

You will be pleased to know that we are currently completing a full update of our integration in RDB ProNet to improve the user experience.

Kind regards

Luke

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/8/2019

"Efficent product to sign any document"

5/5

What do you like best about eSign?

The best feature is probably that we can upload any document and add a combination of items to it for completion by another party. We also like that more than one user can view the same documents and workload can be shared. Review collected by and hosted on G2.com.

What do you dislike about eSign?

It's easy to download the wrong document once signed as there is the option to download the unsigned document in the same menu. However, this is a minor issue. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

2/11/2019

"Good value"

4/5

What do you like best about eSign?

Good value and easy to use with excellent customer help. Review collected by and hosted on G2.com.

What do you dislike about eSign?

Sometimes page breaks are not in the same place as the original. Review collected by and hosted on G2.com.

Recommendations to others considering eSign:

You may have suspicions about the quality of the product due to the low price but this is a professional service that delivers. Review collected by and hosted on G2.com.

What problems is eSign solving and how is that benefiting you?

Multiple signatures needed for 1 document. Not having to have lots of people travel miles to the office. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/23/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"sure easy to use"

4/5

What do you like best about eSign?

super easy to use and there as an end user and you can sign documents fast Review collected by and hosted on G2.com.

What do you dislike about eSign?

you have to make an account which is kinda annoying but it get it in terms of safety for the person who si signing Review collected by and hosted on G2.com.

Response from Luke Garrett of E-Sign

edit

Hi Sam

Thank you for your positive review of E-Sign. We really appreciate customer feedback to allow us to continually improve the service.

Kind regards

Luke

Verified User in Design

Small-Business (50 or fewer emp.)

2/11/2019

"eSign a Great Alternative Esignature Service"

5/5

What do you like best about eSign?

We were previously using a competitor and paying £15/month. We really like the pay-as-you-go payment feature and the system is great. Support are always friendly to help out too! Review collected by and hosted on G2.com.

What do you dislike about eSign?

We haven't found anything we dislike about the system yet. Review collected by and hosted on G2.com.

David M.

Partner

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/8/2019

"Quick & easy whenever I need it"

5/5

What do you like best about eSign?

The pay as you go aspect is wonderful - I only need to sign things occasionally. This makes is cost effective + the software itself is super easy. Review collected by and hosted on G2.com.

What do you dislike about eSign?

Would like to be able to pay and store credits indefinitely. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

11/9/2018

"Great System"

5/5

What do you like best about eSign?

I like that its quick and easy to send a contract. That you can easily see if a contract has been signed or not and the function to remind users is a good one. I like that you can personalize emails. Review collected by and hosted on G2.com.

What do you dislike about eSign?

It would be great if you could add additional documents like an Equal Ops form Review collected by and hosted on G2.com.

Recommendations to others considering eSign:

to be able to add additional documents to fill in and send back

To keep signed in or remember my log in Review collected by and hosted on G2.com.

What problems is eSign solving and how is that benefiting you?

Getting contracts back quickly and they don't get lost on the post! Has cut down on postage and stationary costs as wells as admin time. Review collected by and hosted on G2.com.

Response from Luke Garrett of E-Sign

edit

Thank you for your feedback.

You can add additional documents to send as a pack to your recipients. If you require any assistance with this please don't hesitate to get in touch and we can arrange a web demo with one of our support team for you.

Kind regards

Luke