--- title: eSentire Reviews meta\_title: 'eSentire Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 287 reviews by the users' company size, role or industry to find out how eSentire works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 287 scale: '5' date\_modified: '2026-08-07' parent\_category: name: System Security url: https://www.g2.com/categories/system-security ---

### eSentire Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **swift response times** of eSentire, enhancing confidence and reducing security-related workload effectively. [(29 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716210&qs=pros-and-cons#reviews)

Users appreciate the **proactive customer support** of eSentire, enhancing their confidence and efficiency in security management. [(24 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716153&qs=pros-and-cons#reviews)

Users value the **proactive Managed Detection and Response** of eSentire, ensuring rapid threat detection and comprehensive analysis. [(19 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1715982&qs=pros-and-cons#reviews)

Users value the **24x7 monitoring** of eSentire, ensuring constant vigilance and timely response to potential threats. [(18 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716188&qs=pros-and-cons#reviews)

Users commend eSentire for their **immediate response** times, highlighting swift incident management and proactive threat containment. [(17 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716008&qs=pros-and-cons#reviews)

Users face **communication issues** with eSentire, affecting escalation processes and service configurations negatively. [(15 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1715995&qs=pros-and-cons#reviews)

Users feel that eSentire's pricing is **steep** , making it harder to subscribe to additional services without discounts. [(8 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716447&qs=pros-and-cons#reviews)

Users find eSentire's **inefficient alert system** leads to noise and repetitive notifications, complicating their workflow. [(8 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716224&qs=pros-and-cons#reviews)

Users face **portal issues** like a lack of intuitiveness and inconsistencies affecting their experience and efficiency. [(7 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=2107542&qs=pros-and-cons#reviews)

Users express concerns about **poor reporting** , citing infrequent updates and a need for better customization and insights. [(6 mentions)](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=2107556&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of eSentire

##### 1. Response Time

Users value the **swift response times** of eSentire, enhancing confidence and reducing security-related workload effectively.
[
See 29 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716210&qs=pros-and-cons#reviews)

See Related User Reviews

SC

Sebastian C.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Security and Customer Engagement"

What do you like about eSentire?

I like that eSentire has a very complete product that ensures my firm is on top of all its security threats. They are very engaged with their customer

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"eSentire is very helpful and always there when you need them anytime of the day."

What do you like about eSentire?

eSentire has been very helpful for automating alert management, especially when it comes to escalating the alerts that stand out and could potentially

##### 2. Customer Support

Users appreciate the **proactive customer support** of eSentire, enhancing their confidence and efficiency in security management.
[
See 24 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716153&qs=pros-and-cons#reviews)

See Related User Reviews

SC

Sebastian C.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Security and Customer Engagement"

What do you like about eSentire?

I like that eSentire has a very complete product that ensures my firm is on top of all its security threats. They are very engaged with their customer

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"eSentire is very helpful and always there when you need them anytime of the day."

What do you like about eSentire?

eSentire has been very helpful for automating alert management, especially when it comes to escalating the alerts that stand out and could potentially

##### 3. SOC Services

Users value the **proactive Managed Detection and Response** of eSentire, ensuring rapid threat detection and comprehensive analysis.
[
See 19 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1715982&qs=pros-and-cons#reviews)

See Related User Reviews

JM

Jason M.

Mid-Market (51-1000 emp.)

4.5/5

"eSentire SOC Is Essential for Always-On, After-Hours Monitoring"

What do you like about eSentire?

eSentire SOC is essential to our operations in monitoring our environment at all times but especially after hours

AL

alawrence@torontofilmschool.ca L.

5.0/5

"24/7 Security Monitoring with Responsive Support"

What do you like about eSentire?

I really appreciate eSentire's 24/7 human-led threat detection and response. Their Security Operations Center (SOC) team is highly responsive. I also

##### 4. Continuous Monitoring

Users value the **24x7 monitoring** of eSentire, ensuring constant vigilance and timely response to potential threats.
[
See 18 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716188&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"eSentire is very helpful and always there when you need them anytime of the day."

What do you like about eSentire?

eSentire has been very helpful for automating alert management, especially when it comes to escalating the alerts that stand out and could potentially

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Real-Time Threat Alerts and Expert Guidance Elevate Security"

What do you like about eSentire?

Most Helpful: eSentire provides real-time, context-rich threat alerts along with expert guidance, which ensures quick detection and clear, actionable

##### 5. Immediate Response

Users commend eSentire for their **immediate response** times, highlighting swift incident management and proactive threat containment.
[
See 17 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716008&qs=pros-and-cons#reviews)

See Related User Reviews

BM

Ben M.

5.0/5

"Reliable Security, Needs Detailed Alerts"

What do you like about eSentire?

I like how eSentire is very professional and responsive, which makes me feel a bit safer knowing they're watching. I appreciate that I don't have to w

KM

Kevin M.

Mid-Market (51-1000 emp.)

5.0/5

"Lightning-Fast Alerts and Diligent Follow-Up from eSentire"

What do you like about eSentire?

The quick responses when issues are detected, the follow up afterwards to make sure everything is going well.

### 5 Cons or Disadvantages of eSentire

##### 1. Communication Issues

Users face **communication issues** with eSentire, affecting escalation processes and service configurations negatively.
[
See 15 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1715995&qs=pros-and-cons#reviews)

See Related User Reviews

SC

Sebastian C.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Security and Customer Engagement"

What do you dislike about eSentire?

Nothing in particular

BM

Ben M.

5.0/5

"Reliable Security, Needs Detailed Alerts"

What do you dislike about eSentire?

The notices about issues in AWS are lacking details that I feel should be in there. For example, when an S3 bucket policy changes, it would be nice to

##### 2. Expensive

Users feel that eSentire's pricing is **steep** , making it harder to subscribe to additional services without discounts.
[
See 8 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716447&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stanley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanley C.")
SC

Stanley C.

Mid-Market (51-1000 emp.)

5.0/5

"Proactive MDR with Stellar Integration and Exceptional Support"

What do you dislike about eSentire?

As with most mature MDR platforms, some periodic tuning is necessary to minimize noise and ensure policies are properly aligned. Occasionally, portal

JJ

Jeff J.

4.5/5

"Robust Security Monitoring with Quick Response, Needs App Improvement"

What do you dislike about eSentire?

I find the pricing of eSentire to be a bit steep, which limits my ability to subscribe to additional services unless better pricing discounts are offe

##### 3. Inefficient Alert System

Users find eSentire's **inefficient alert system** leads to noise and repetitive notifications, complicating their workflow.
[
See 8 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=1716224&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.")
DH

David H.

Mid-Market (51-1000 emp.)

4.5/5

"Proactive Cloud Security Alerts with Timely Suspicious Activity Notifications"

What do you dislike about eSentire?

Sometimes it is too noisy. Somo notifications are important because it is about deletions, then we create a rule to ignore them. But whenever we have

 ![Bruno T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno T.")
BT

Bruno T.

4.5/5

"Proactive Support and Easy Setup Enhance Security"

What do you dislike about eSentire?

Sometimes their email alerts could contain more insight on the issue that's being reported

##### 4. Portal Issues

Users face **portal issues** like a lack of intuitiveness and inconsistencies affecting their experience and efficiency.
[
See 7 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=2107542&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stanley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stanley C.")
SC

Stanley C.

Mid-Market (51-1000 emp.)

5.0/5

"Proactive MDR with Stellar Integration and Exceptional Support"

What do you dislike about eSentire?

As with most mature MDR platforms, some periodic tuning is necessary to minimize noise and ensure policies are properly aligned. Occasionally, portal

 ![Jason P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason P.")
JP

Jason P.

Enterprise (\> 1000 emp.)

5.0/5

"Outstanding Service Range and Exceptional Support"

What do you dislike about eSentire?

Log ingestion and overage issues requiring manual adjustments. Escalation process confusion in the Insight Portal. Occasional CPU spikes during Ness

##### 5. Poor Reporting

Users express concerns about **poor reporting** , citing infrequent updates and a need for better customization and insights.
[
See 6 mentions
](https://www.g2.com/products/esentire/reviews?filters%5Bsentiment_snippet%5D=2107556&qs=pros-and-cons#reviews)

See Related User Reviews

AL

alawrence@torontofilmschool.ca L.

5.0/5

"24/7 Security Monitoring with Responsive Support"

What do you dislike about eSentire?

Reporting customization could be improved

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.0/5

"Real-Time Security with Strong Response Capabilities"

What do you dislike about eSentire?

I don't like the quarterly cadence instead of monthly reviews, and there are fewer metrics provided during calls. It would be helpful if they gave mor

BM

Ben M.

2/5/2026

"Reliable Security, Needs Detailed Alerts"

5/5

What do you like best about eSentire?

I like how eSentire is very professional and responsive, which makes me feel a bit safer knowing they're watching. I appreciate that I don't have to worry much about security myself because eSentire is handling it. The automated checking system where they notify us if there's a problem is really valuable to me because it frees me up from having to do the manual checks myself. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

The notices about issues in AWS are lacking details that I feel should be in there. For example, when an S3 bucket policy changes, it would be nice to get what the bucket policy was and what it has been changed to help troubleshoot. But they say that details are not available. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

eSentire makes me feel safer as they monitor security, reducing my worry. I value their automated checking, which alerts me to problems instead of me having to find them. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/13/2026

"Seamless Sentinel Integration and Smarter Alert Hunting in the Improved eSentire Portal"

5/5

What do you like best about eSentire?

I really like that esentire integrates all our log sources and signals with Sentinel and uses its own hunting to surface and handle security alerts. I like the esentire portal new improvements especially the ability to drill down to details from dashboard while the old UI just showed charts. Aso like alert emails with useful data in the issue description. Esentire team has bene quick to respond to queries and issues so nothing really to complain about. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

We didnt like that esentire didnt surface the alerts they work on which do not affect our environment. I think this is now addressed on the esentire portal. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

My company ( Atlas SP Partners) uses esentire for MDR. We are small organization so dont have and dont expect to build our own MDR capabilities so esentire fulfills that need. We do not have the capacity to do threat hunting/detection and response outside the Microsoft defender functionality so esentire is a great product to augment/strengthen our security needs. The esentire portal really helps us understand the various detections and alerts and gives us a good sense of security posture. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
EL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

12/2/2025

"Real-Time Threat Alerts and Expert Guidance Elevate Security"

4.5/5

What do you like best about eSentire?

Most Helpful: eSentire provides real-time, context-rich threat alerts along with expert guidance, which ensures quick detection and clear, actionable steps to reduce risks. One of the main advantages is their 24/7 SOC support, proactive management of false positives, and extensive MDR coverage across cloud, network, and endpoints. These features contribute to robust security resilience and improved operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

One of the less helpful aspects of eSentire is that its alerts occasionally produce noise from harmless activities, which means I often have to manually verify and gather more context to determine if an alert is legitimate. Another drawback is that the system depends on customer input for things like travel or changes in the environment, and it lacks robust automated suppression in some situations. This can result in extra operational work and slower resolution times for alerts that aren't critical. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

Business Problems Solved: eSentire helps lower breach risk and reduces dwell time by offering 24/7 managed detection and response. Their service identifies and investigates cloud identity misuse, unusual network or SSH activity, and other suspicious behaviors, then provides clear guidance to help contain and resolve incidents.

Operational Impact: The platform minimizes alert fatigue and business interruptions by delivering notifications with detailed context and actively filtering out false positives, such as those caused by known travel. Additionally, they provide expert assistance with social engineering and impersonation threats, helping to safeguard client communications and maintain reputation. Review collected by and hosted on G2.com.

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12/19/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism")
AL

Verified User in Leisure, Travel & Tourism

Enterprise (\> 1000 emp.)

11/3/2022

"Across the Board Excellence"

5/5

What do you like best about eSentire?

eSentire has proven to be an invaluable partner for all of our integrations with them. Their customer engagement and expertise is top notch. I especially like their SOC who is incredibly responsive and provides great assistance in providing immediate remediation and recommendations on how to further improve our security footprint through the use of their tools. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

Quite frankly, there is nothing I dislike about eSentire. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

eSentire is giving us much greater visibility into our infrastructure along with the added benefit of services that "hold down the fort while we're away from the house". I have much higher confidence in the security of our infrastructure with eSentire on board. Review collected by and hosted on G2.com.

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3/6/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

KM

Kevin M.

Network Engineer

Mid-Market (51-1000 emp.)

1/20/2026

"Lightning-Fast Alerts and Diligent Follow-Up from eSentire"

5/5

What do you like best about eSentire?

The quick responses when issues are detected, the follow up afterwards to make sure everything is going well. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

I can't say there is anything that I don't like about eSentire, however you should be prepared to receive calls at all times of the day. When an issue is detected you will get an immediate call regardless of the time of day. That's not a dislike, that is just a warning that you might lose sleep over eSentire's efficiency and diligence. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

They act as our SOC and provide CrowdStrike and Tenable for us. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

RR

Rajiev R.

12/23/2025

"Reliable Security with Expert Monitoring"

4.5/5

What do you like best about eSentire?

I use eSentire for Vulnerability Detection, EDR, and SOC. I like their SOC team because they are a never-failing safety net for us. I can rely on them to keep an eye on IT infrastructure regarding security-related incidents. I appreciate their expertise, speed, and resiliency. They help in detecting vulnerabilities on devices and networks and provide a second set of eyes for incident response 24/7. Also, the eSentire team made the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

Although rare, we sometimes get false detections and resolving them can take a while on their side. For example, they once incorrectly detected Microsoft Office channel updates, leading to confusion and requiring us to clarify the situation and wait several days for them to fix the false detection. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

I use eSentire for detecting vulnerabilities on devices and networks, incident response with expert review, and having 24/7 security monitoring. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

RT

Reuben T.

12/2/2025

"Effortless Threat Management with eSentire"

5/5

What do you like best about eSentire?

I find eSentire extremely valuable for its comprehensive network monitoring and security capabilities, specifically in managing external threats and offering weekly threat intelligence briefings that help me proactively protect my environment. I love the portal, which serves as a highly convenient one-stop shop for all my needs, and the mobile app on my phone significantly enhances my ability to manage tasks efficiently while on the go. The ticketing section is particularly user-friendly, making the creation and tracking of tickets easy, which I find essential for staying organized. Moreover, the reconnaissance reports are readily available and simple to download, enabling me to share critical information quickly with others if needed. The overall setup was very straightforward, and since my account was pre-configured when I joined the team, I encountered no hassles. I genuinely appreciate how smooth and effective my experience has been with eSentire, leading me to recommend it highly, evidenced by my rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

So far, I have no dislikes with eSentire Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

I use eSentire for network monitoring and security, effectively tackling external threats. The portal and mobile app provide convenience, while the ticketing section simplifies tracking progress. Reconnaissance reports are readily available and easy to share, keeping me proactive in protecting my environment. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

JD

Jonathan D.

11/26/2025

"Responsive Monitoring with Seamless Integration"

5/5

What do you like best about eSentire?

I really appreciate how responsive eSentire is; it consistently addresses my questions and issues with detailed and timely information. This responsiveness is crucial for my work. Additionally, I find that it provides excellent solutions to the problems we face, which is unmatched. The alert system is a standout feature, as it allows us to identify and respond to potential threats quickly by pinpointing the exact asset responsible for issues, thus facilitating fast rectification. The ability to monitor network traffic effectively and identify anomalies, malware, and unusual login locations is invaluable. Besides, the setup of eSentire was straightforward and well-executed, which eased our transition to using it. I also value the quarterly and biweekly updates, which keep us informed about vulnerabilities, ensuring we are aware of emerging threats. Overall, this gives me great satisfaction with the service provided by eSentire. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

I sometimes find it challenging to get immediate expert support in urgent situations. Ideally, I'd like to have an expert on the phone right away. There have been instances where someone got back to us within an hour or two, but during emergencies, it's crucial to have dedicated support. While I understand that issues need to be investigated, having someone see the problem through to the end without passing it off would be more efficient. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

I use eSentire to monitor our network traffic, detect anomalies, malware, and changes in volume. It provides alerts for malicious activities, allowing us to quickly identify and rectify issues, enhancing security and responsiveness. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

NT

Nicole T.

Mid-Market (51-1000 emp.)

11/21/2025

"24/7 Monitoring with Immediate Threat Response"

4/5

What do you like best about eSentire?

I appreciate eSentire's 24/7 monitoring, which ensures continuous surveillance of our environment for cyber threats, as it detects suspicious activities across endpoints, networks, and cloud services. The rapid incident response is invaluable as it means threats are caught and contained immediately, even outside of business hours, effectively reducing the risk of breaches and downtime. I find the proactive identification of indicators and shutting down malicious activities particularly beneficial, as it prevents potential harm before it can escalate. eSentire provides security expertise that my organization lacks internally, and their ability to block or contain threats before they cause damage is a massive relief. Moreover, the ease of initial setup was noteworthy, as it was very straightforward, despite a few areas requiring extra coordination. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

Some alerts lack context, requiring more details to understand the root cause. Specifically, alerts don't always include enough about what triggered them, their real-world severity, or the recommended next steps, leading to additional back and forth. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

I use eSentire for 24/7 cyber threat monitoring, ensuring rapid response and threat containment, even outside business hours. It provides vital security expertise and reduces breach risks, though some alerts could benefit from more context. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

KJ

Kenneth J.

Network Administrator

Enterprise (\> 1000 emp.)

11/26/2025

"Exceptional Support and Clear Communication Every Step of the Way"

5/5

What do you like best about eSentire?

The people we have worked with have all been super competent, and are very effective communicators. We are never left wondering whether or not the person we are speaking with knows what he/she is talking about; and whatever communication is received, we are confident that we understand what is intended. Review collected by and hosted on G2.com.

What do you dislike about eSentire?

There are very few issues. Compared to other EDR solutions we have used, they can be a bit verbose. Additionally, it sometimes take a bit of processing (on our side) to parse the volume of data provided to get to the root cause. But it is always there. Review collected by and hosted on G2.com.

What problems is eSentire solving and how is that benefiting you?

eSentire lets us know when we are encountering dictionary/brute force attacks on our externally available IP addresses. They have let us know when our VPN server (Cisco) was being attacked, and their recommendations for a solution allowed us to change the settings to close a vulnerability without impacting usability. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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##### Categories on G2

[Managed Detection and Response (MDR)](https://www.g2.com/categories/managed-detection-and-response-mdr)

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