--- title: Ericsson Network Manager Reviews meta_title: 'Ericsson Network Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ericsson Network Manager works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-09-22' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Ericsson Network Manager Reviews **Vendor:** Ericsson **Category:** [Network Management Tools](https://www.g2.com/categories/network-management-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Ericsson Network Manager Ericsson Network Manager provides network virtualization, SDN and analytics provide the automation, programmability and agility needed to deliver complex services and new use cases in 5G networks. Ericsson Network Manager offers a uniform operational environment with a collection of consolidated management functions based on a cloud-based ready software platform. ## Ericsson Network Manager Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **real-time alert notifications** from Ericsson Network Manager, enhancing their ability to quickly address network issues. (1 reviews) - Users find the **automation features** of Ericsson Network Manager greatly enhance network management efficiency and troubleshooting. (1 reviews) - Users value the **deployment ease** of Ericsson Network Manager, benefiting from its cloud-native flexibility and automation. (1 reviews) - Users value the **real-time monitoring** capabilities of Ericsson Network Manager, facilitating effective network issue management and troubleshooting. (1 reviews) - Users value the **real-time monitoring** of Ericsson Network Manager, facilitating swift identification and resolution of network issues. (1 reviews) - Troubleshooting (1 reviews) **What users dislike:** - Users find the **complexity of configuration** and frequent upgrades of Ericsson Network Manager hinder regular operations. (1 reviews) - Users report **integration issues** with Ericsson Network Manager, citing challenges with legacy systems and complex documentation. (1 reviews) - Users experience **limited functionality** due to frequent software upgrades and complex integration challenges with legacy systems. (1 reviews) - Users struggle with **poor documentation** , complicating configuration and integration of Ericsson Network Manager with other systems. (1 reviews) ## Ericsson Network Manager Reviews ### 1. Unified Network Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Vikas M. | Lead Business Analyst RPA & Digital Transformation, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 20, 2024 **What do you like best about Ericsson Network Manager?** Ericsson Network Manager is a Unified solution which helps in managing and troubleshooting the Network related issues. It provides real-time monitoring of the network to identify and correct the issues and alarms. It is cloud native and hence comes with multiple deployment options with varied costs. It also has automated workflows which can be easily set up. **What do you dislike about Ericsson Network Manager?** There can be frequent software upgrades which affect the regular usage and operations. Also configuring the ENM takes some time for the integrator and has to rely on complex documentation. Integrating ENM with other network management systems can sometimes be challenging, especially the legacy systems. **What problems is Ericsson Network Manager solving and how is that benefiting you?** Easier management of complex networks, be it radio or core networks. Inbuilt Automation enables faster configuration and provisioning. Great analytics on offer which help maximize the network resource utilization. It also protects the network from cyber threats and unauthorized access. The customer service is enhanced with faster and accurate service delivery. ### 2. ENM Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 18, 2022 **What do you like best about Ericsson Network Manager?** Great tool for monitoring applications and getting alerted for issues on your system. **What do you dislike about Ericsson Network Manager?** UI could be more user friendly. No issues other than that so far. **Recommendations to others considering Ericsson Network Manager:** Great tool for monitoring and provisioning. **What problems is Ericsson Network Manager solving and how is that benefiting you?** If you have an issue on your system, you can set up an alarm to notify you depending on how critical it is. This can be segmented using thresholds. ### 3. Best unified network management system **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit C. | Visa Officer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 24, 2021 **What do you like best about Ericsson Network Manager?** It's a great tool to have if you are working within a large team **What do you dislike about Ericsson Network Manager?** Sometimes it becomes too technical for a layman **What problems is Ericsson Network Manager solving and how is that benefiting you?** Network Connectivity and seamless rollout to all teams ## Ericsson Network Manager Discussions - [What is Ericsson Network Manager used for?](https://www.g2.com/discussions/what-is-ericsson-network-manager-used-for) - [View Ericsson Network Manager pricing details and edition comparison](https://www.g2.com/products/ericsson-network-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+23%3A59%3A08+-0500&secure%5Bsession_id%5D=29d8cfc6-3d01-4bc1-bc92-25a2e4c17382&secure%5Btoken%5D=3ad1098eabf039eb540262439d86722ac74e09a2d2b0baa9b9cf31c2c4868148&format=llm_user) ## Ericsson Network Manager Features **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance - Network Provisioning - Visual Analytics - Cost Tracking **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping - Activity Monitoring - Incident Mapping - Data Mapping - On-Demand Mapping - Location-Based Mapping - Hierarchical Mapping - Visual Discovery - Server Monitoring - Continuous Monitoring **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration - Third-Party Integration - Database Support **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Intrusion Prevention System - Intrusion Detection System - Third-Party Integrations **Additional Functionality** - Configuration Management - Endpoint Protection - Network Analysis - Network Resource Management - IT Asset Management - Policy Management - Remote Access/Control - AI Copilot - Threshold Alerts - Generative AI - Alerts/Notifications - Response Management - Compliance Tracking - Remediation Management - Data Visualization - Event Logs - Dashboard - Issue Management - Security Management - Performance Metrics - Access Controls/Permissions - API - Troubleshooting - Audit Trail - Collaboration Tools - Mobile Access - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Customizable Reports - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation ## Top Ericsson Network Manager Alternatives - [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) - 4.4/5.0 (380 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - 4.3/5.0 (828 reviews) - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (517 reviews)