--- title: Ericsson Network Manager Reviews meta_title: 'Ericsson Network Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ericsson Network Manager works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-06-30' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Ericsson Network Manager Reviews **Vendor:** Ericsson **Category:** [Network Management Tools](https://www.g2.com/categories/network-management-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Ericsson Network Manager Ericsson Network Manager provides network virtualization, SDN and analytics provide the automation, programmability and agility needed to deliver complex services and new use cases in 5G networks. Ericsson Network Manager offers a uniform operational environment with a collection of consolidated management functions based on a cloud-based ready software platform. ## Ericsson Network Manager Pros & Cons **What users like:** - Users value the **real-time alert notifications** from Ericsson Network Manager for effective network management and troubleshooting. (1 reviews) - Users value the **automated workflows** of Ericsson Network Manager, enhancing efficiency in managing network issues swiftly. (1 reviews) - Users value the **deployment ease** of Ericsson Network Manager, benefiting from multiple cloud-native options and automated workflows. (1 reviews) - Users value the **real-time monitoring and automation** features of Ericsson Network Manager for streamlined network management. (1 reviews) - Users value the **real-time monitoring** capability of Ericsson Network Manager, allowing quick identification and resolution of issues. (1 reviews) - Troubleshooting (1 reviews) **What users dislike:** - Users face **complexity in configuration and integration** , leading to disruptions and time-consuming adjustments during operations. (1 reviews) - Users struggle with **integration issues** related to complex documentation and challenges with legacy system compatibility. (1 reviews) - Users find the **limited functionality** of Ericsson Network Manager frustrating due to software upgrades and integration challenges. (1 reviews) - Users struggle with **poor documentation** that complicates configuration and integration, impacting regular usage and operations. (1 reviews) ## Ericsson Network Manager Reviews ### 1. Unified Network Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Vikas M. | Lead Business Analyst RPA & Digital Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Ericsson Network Manager?** Ericsson Network Manager is a Unified solution which helps in managing and troubleshooting the Network relaed issues. It provides real-time monitoring of the network to identify and correct the issues and alarms. It is cloud native and hence comes with mutiple deployment options with varied costs. It also has automated work flows which can be easily setup. **What do you dislike about Ericsson Network Manager?** There can be frequent software upgrades which affect the regular usage and operations. Also configuring the ENM takes some time for the integrator and has to rely on complex documentation. Integrating ENM with other network management systems can sometime be challenging, especially the legacy systems. **What problems is Ericsson Network Manager solving and how is that benefiting you?** Easier management of complex network be it radio or core networks. Inbuilt Automation enables faster configuration and provisioning. Great analytics on offer which help maximize the network resource utilization. It also protects the network from cyber threats and unauthorized access. The customer service is enhanced with faster and accurate service delivery. ### 2. ENM Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Ericsson Network Manager?** Great tool for monitoring applications and getting alerted for issues on your system. **What do you dislike about Ericsson Network Manager?** UI could be more user friendly. No issues other than that so far. **Recommendations to others considering Ericsson Network Manager:** Great tool for monitoring and provisioning. **What problems is Ericsson Network Manager solving and how is that benefiting you?** If you have an issue on your system, you can set up an alarm to notify you depending on how critical it is. This can be segmented using thresholds. ### 3. Best unified network management system **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit C. | Visa Officer, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Ericsson Network Manager?** Its a great tool to have if you are working within a large team **What do you dislike about Ericsson Network Manager?** Some times it becomes too technical for a layman **What problems is Ericsson Network Manager solving and how is that benefiting you?** Network Connectivity and seamless rollout to all teams ## Ericsson Network Manager Discussions - [What is Ericsson Network Manager used for?](https://www.g2.com/discussions/what-is-ericsson-network-manager-used-for) - [View Ericsson Network Manager pricing details and edition comparison](https://www.g2.com/products/ericsson-network-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+00%3A35%3A46+-0500&secure%5Bsession_id%5D=7a71fe13-d705-40e9-8086-4ba501cce641&secure%5Btoken%5D=94a6c570ef0b8faf5052cdd311deed8931b0651c9128fda5e7cc5b0312982221&format=llm_user) ## Ericsson Network Manager Features **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Ericsson Network Manager Alternatives - [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) - 4.4/5.0 (379 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) - 4.3/5.0 (816 reviews) - [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) - 4.5/5.0 (509 reviews)