Ericsson Enterprise Wireless Solutions Reviews & Product Details

Their Netcloud portal is very easy to navigate and make setting changes. A semi-novice user would not have any issues with getting their equipment properly setup in this interface. There are a number of features in the portal that can help you to fine tune your settings to make the device and service as robust and secure as you need it to be. CradlePoint's tech support is very easy to work with, helpful and extremely knowledgeable about their products. Integration into my network as a secondary wifi service backup was not very difficult. The router has been frequently used many times at various construction sites within the organization. Review collected by and hosted on G2.com.

All of my interactions with CradlePoint support have been positive and the equipment has been very reliable. Nothing negative to say here. Review collected by and hosted on G2.com.

I like the use of the Netcloud to manage multiple Cradlepoints. The Cradlepoints themselves are pretty easy to setup and connect to an Out Of Band switch. Review collected by and hosted on G2.com.

The only thing I don't like about the Cradlepoint is that they don't have a built-in SIM tray or an adapter to place the SIM card in the SIM slot. Review collected by and hosted on G2.com.

They are well constructed and not too hard to get set up. They allow most of the common routing possibilities one would expect. and they just work. Competition in the telemetry sector I work in are all functional but lock me into their ecosystem. CP is more configurable in what can be done with them. Review collected by and hosted on G2.com.

I miss the NCP overlay, I know there is a new replacement that does the same thing but I don't know much about because it is too expensive. I had to change to VPN tunnels which work fine but require more IT involvement than NCP did. Every time I move one I have to get IT involved in the Firewall and the IPSEC config and that takes days to schedule. Review collected by and hosted on G2.com.

NCM, and all the features it provides. Ease of implementation, ease of use, and ease of integration into any environment. The ability to enhance a solution via an SDK or container puts it far above its competitors Review collected by and hosted on G2.com.

The current licensing, and lack of proper visibility in NCM around licensing, expiration of, and renewal. No way to see Advanced licenses available in NCM (that I know of) Review collected by and hosted on G2.com.

Cradlepoints are easy to setup. The NetCloud Manager is a good portal with all the customizations, integrations and settings that can be performed. With the help of an SDK I am able to perform speed tests and also do other enhancements. The customer support provided by Cradlepoint is really good. Review collected by and hosted on G2.com.

Can't see advanced licensing details in NCM - like the expiry, renewal details. Review collected by and hosted on G2.com.

We utilize the Cradlepint devices with our SD-WAN solution to keep our plants connected during ISP maintenance or outages. The NetCloud management keeps all our devices in one pain of glass. Review collected by and hosted on G2.com.

We would like to see some additional capabilities in the alerting side of power outage on the network equipment. Review collected by and hosted on G2.com.

Cradlepoint events are always very informative and their devices never fail. Review collected by and hosted on G2.com.

I do not have a dislike the support and devcies are top notch!! Review collected by and hosted on G2.com.

My company has been with Cradlepoint for years, as an essential provider of fuel for all emergency vehicles in the USA, their FirstNet implementation has helped us use FirstNet as a redundant path for connectivity. Review collected by and hosted on G2.com.

As the company gets bigger, there have definitely been growing pains when it comes to service. As an early provider, we expected better pricing on licensing. As an experienced user. I used to be able to just tell them when a device failed and they would send one right out. Now I have to prove that the device is broken before getting an RMA, I don't have time for that. Review collected by and hosted on G2.com.

Being able to manage multiple devices from one dashboard. Review collected by and hosted on G2.com.

No real complaints, Works great for my needs. Review collected by and hosted on G2.com.

The ease of configuration is excellent, but the management ability provided by Cradlepoint's NetCloud is a deal sealer. By far, Cradlepoint is the best solution for mobile vehicles and vessels. Review collected by and hosted on G2.com.

The only negative attribute I have experienced thus far with the Cradlepoint products is replacement part access. For example, every three years, I upgrade the Cradlepoint units inside our marine domes to utilize the newer Cradlepoint modems; occasionally, I will need replacement screws to remount the units into our domes. Not wanting to find these screws from a 3rd party locally, I wrote submitted a ticket to Cradlepoint's customer service (CCS) and received an interesting response. CCS did overnight the replacement parts I needed but then stated that if I wanted any further replacements, I would have to go through the 3rd party vendor from which we bought the original Cradlepoints. Although I understand the logic, the extra time we would have had to wait to receive these parts would have been a major issue with our companies operations. With that said, we are extremely happy with Cradlepoint and look forward to a long business relationship. Review collected by and hosted on G2.com.