Eploy Reviews (160)

Reviews

Eploy Reviews (160)

4.6
160 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Eploy for its user-friendly interface and excellent customer support, which make the recruitment process more efficient and manageable. The system's high level of customizability allows organizations to tailor workflows to their specific needs, enhancing overall functionality. However, some users note that the reporting features can be somewhat clunky and less intuitive.

Pros & Cons

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Very well supported system with everything I need in an ATS considered"
5/5
What do you like best about Eploy?

The system was able to be build and customised to meet my needs, The team, from inception to account manager, are supportive and responsive. The system itself is ease to learn and my clients are happy with their application and onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

Nothing. Where there was not an obvious solution to my need the teams worked hard to develop solutions. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

We appreciate your kind words about our team and our ATS. It's fantastic to hear that Eploy has been able to address your needs and provide a smooth recruitment and onboarding process. I will be sure to share your feedback with our team and once again, thanks for taking the time to leave us a 5* review.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Friendly and helpful, Eploy exceeds expectations to our personal needs for an unusual operation."
5/5
What do you like best about Eploy?

The service and platform is very bespoke and felexible. Costs are kept reasonable. Support services are excellent. System updates keep the platfrorm simple to use and integrate with existing software well. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

Small additions that would improve customer experience incur disproportionate costs. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

Thanks for the 5* review and useful comments. We have designed Eploy to be adaptable and flexible so it grows with you. I have passed on your comments to our customer support team who will be grateful to read about your experience. Any suggestions you have for how we can continually improve then please do let your Account Manager know.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Customer Service Team"
2.5/5
What do you like best about Eploy?

The team has been crutial to my onabording into my new role. I have never used Eploy before and so it has been really great having such a supportive team. First via Amy Nibbs and secondly through my awesome account manager - Chad.

It really is refreshing to have Chad on board. It feels like a genuine conversation every time we meet - he cares and understands needs very well and takes time to listen and take action quickly. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

I am only one person in my team, and without being part of the implementation phase it has been tough to get up to speed with the system. The backend knowledge you have to have is quite intense. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

We're thrilled to hear that our team has been crucial to your new role. We'll be sure to pass along your kind words to the team too.

If you need any support on how to get up to speed with all that Eploy has to offer, then please contact either your Account Manager, The Customer Success Team or we have a whole host of support guides in the Knowledge Base.

DP
Dannielle P.
Onboarding Coordinator
Mid-Market (51-1000 emp.)
"Fantastic ATS System"
5/5
What do you like best about Eploy?

I worked on building our system when we began implenting , integration and the building stages and understanding what goes on behind the front surface of the system, is mind blowing and the team made it a lot easier. I loved all the analytics features, that you can basically create a widget for almost anything you want to report on, just to make your day to day job, easier! Generally easy to use. The customer support is fantastic, very quick time frame. General overall fantastic system and we use this daily, as I am the onboarding coordinator and work alongside the recruitment team. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

That a full time time to hire from applciation to started in service, cannot be reported on via widget, the report function is a little confusing. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

We're so pleased to hear that you have had a fantastic experience with Eploy's ATS system! It's great to know that the system has made your day-to-day job easier and that you appreciate the quick customer support. We value your feedback about the reporting and dashboard functionality and glad to hear it is hitting the spot. We're thrilled that Eploy has helped your team transition to a paperless and digital process, saving time and improving productivity.

Emily H.
EH
Emily H.
Senior Recruitment Manager
Enterprise (> 1000 emp.)
"Great implementation process"
4/5
What do you like best about Eploy?

I returned from maternity leave at the start of our implementation process and found it to be a really positive experience. The process was clearly set out and managed to a very sensible timeline, and each phase was introduced well to allow us to prepare. The team were very knowledgeable, always helpful and were on-hand to answer queries no matter how small.

We are still in the early stages of using the system now that it is live, but it's 'so far, so good'. The system is straightforward, clean and built with recruitment teams in mind. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

Some of the user training could have been more bespoke, but I understand that this is currently under review internally.

We've yet to fully test some of the user features but I have every confidence that they will make a difference to the efficiency of our service to stakeholders and candidates. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

Thank you for sharing your experience about Eploy and the implementation process. We're glad to hear that the timeline and phases were well-managed and that our team was knowledgeable and on-hand to help. We understand the importance of an ATS built with the recruitment team in mind and your feedback will be extremely helpful to others.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Eploy is a great recruitment tool"
5/5
What do you like best about Eploy?

How easy the user interface is to get about and understand Review collected by and hosted on G2.com.

What do you dislike about Eploy?

How slow it can be at times. Apart from that nothing Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

We appreciate you leaving a helpful review and giving Eploy a full 5 stars. We have designed Eploy with the user journey and experience in mind and it sounds like you are experiencing that. If you ever need any assistance re speed/performance please do let us know and we can look into what this may happen. It's not normal for that to happen, so there is likely a quick fix.

DK
David K.
Talent Acquisition Partner
Mid-Market (51-1000 emp.)
"Powerful, Modern and And Highly Customisable ATS"
5/5
What do you like best about Eploy?

Eploy is highly customizable, allowing us to tailor the system to meet our specific needs. Its modern, user-friendly interface has streamlined our workflow, making it easier for our team to navigate and utilize its features. The vast reporting capabilities provide us with detailed insights and analytics, empowering us to make data-driven decisions.

While Eploy is designed for self-service, any minor configurations have been a breeze thanks to their exceptional customer success team. They are always hands-on and provide excellent support, ensuring that any issues are promptly resolved.

Furthermore, Eploy offers multiple options for integration with external job boards, assessment tools, and, more recently, ChatGPT. These integrations have broadened our reach and enhanced our recruitment strategies.

In summary, Eploy ATS has proven to be an invaluable asset to our recruitment process, combining flexibility, advanced features, and outstanding support. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

It's worth noting that it can take some time to learn the ins and outs of designing and configuring a system that perfectly fits your needs due to its extensive capabilities. However, Eploy provides a wealth of guidance articles to assist with this, and their customer success team is always ready to lend a hand, ensuring a smooth and supportive setup process. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

Thank you for sharing your experience. We're pleased to hear that the customisation options, modern interface, and reporting capabilities of Eploy have been valuable to your recruitment process. We appreciate your feedback and will share this with the team.

Your comments about the integration options and saving time on recruitment administration for more time on strategic activities is also valuable for others to know, so thank you for sharing.

Amy W.
AW
Amy W.
Senior Talent Advisor
Mid-Market (51-1000 emp.)
"Eploy has changed our ways of working for the better!"
4.5/5
What do you like best about Eploy?

How user friendly the system is, all hiring managers and recruiters can easily navigate the system with minimal errors or support. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

There's nothing I would say I dislike about Eploy. There are a number of upgrades each year which make it better each time. Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

We're thrilled to hear that Eploy has positively impacted your ways of working for the better! We're glad to know that the system is user-friendly for hiring managers and recruiters and that you are making the most of the regular upgrades. Thanks for leaving us a review.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Eploy MFRS"
5/5
What do you like best about Eploy?

Eploy has hepled us to manage and organise our recruitment process so much better, it is easy to use and very creative with what it can do. Review collected by and hosted on G2.com.

What do you dislike about Eploy?

There isnt anthing i dislike about Eploy Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Enterprise (> 1000 emp.)
"Changes to Careers Site & Eploy Team Session"
4/5
What do you like best about Eploy?

Customer Support is brilliant, the system is logical for the most part Review collected by and hosted on G2.com.

What do you dislike about Eploy?

The Widgets & reporting can be confusing Review collected by and hosted on G2.com.

Response from Rachel Robins of Eploy

We're glad to hear that you find our customer support brilliant and the system logical. We appreciate your feedback on the widgets and reporting, and suggest that you liaise with the customer success team who are always on hand to help.