--- title: EliseAI Reviews meta\_title: 'EliseAI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how EliseAI works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### EliseAI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend EliseAI for its **high operational efficiency** , as it automates tasks and enhances staff productivity significantly. [(2 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405021&qs=pros-and-cons#reviews) Users highlight the **substantial time savings** from EliseAI's automation, significantly enhancing overall operational efficiency. [(2 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405026&qs=pros-and-cons#reviews) Users praise the **flexibility and proactive problem-solving** of EliseAI's team, enhancing growth in property management processes. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405022&qs=pros-and-cons#reviews) Users appreciate the **customization options** of EliseAI, enhancing adaptability and streamlining daily tasks effectively. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405010&qs=pros-and-cons#reviews) Users value the **ease of use** of EliseAI, which effectively simplifies tasks and enhances workflow efficiency. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405006&qs=pros-and-cons#reviews) Users report **commercial limitations** in EliseAI, often leading to frustration and lack of nuanced interactions. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405029&qs=pros-and-cons#reviews) Users find the **high cost** of EliseAI challenging, especially lacking affordable options and customization in housing. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405019&qs=pros-and-cons#reviews) Users wish for greater **integration opportunities** of EliseAI with their PMS systems to enhance functionality. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405008&qs=pros-and-cons#reviews) Users find **limited customization options** frustrating, as it restricts their ability to tailor EliseAI to their needs. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405012&qs=pros-and-cons#reviews) Users are disappointed by the **missing customization features** in EliseAI, affecting affordability and rent range responses. [(1 mentions)](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405016&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of EliseAI ##### 1. Efficiency Users commend EliseAI for its **high operational efficiency** , as it automates tasks and enhances staff productivity significantly. [ See 2 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405021&qs=pros-and-cons#reviews) See Related User Reviews ![Brett B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett B.") BB Brett B. Enterprise (\> 1000 emp.) 5.0/5 "Revolutionizing Real Estate with 24/7 AI and Seamless Automation" What do you like about EliseAI? I believe the most impressive aspects of EliseAI are its round-the-clock availability and its capacity for human-like conversational AI across multipl ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you like about EliseAI? I find EliseAI incredibly valuable due to its ease of use and customizability. The system simplifies my day-to-day tasks by managing mundane and time- ##### 2. Time Efficiency Users highlight the **substantial time savings** from EliseAI's automation, significantly enhancing overall operational efficiency. [ See 2 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405026&qs=pros-and-cons#reviews) See Related User Reviews ![Brett B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett B.") BB Brett B. Enterprise (\> 1000 emp.) 5.0/5 "Revolutionizing Real Estate with 24/7 AI and Seamless Automation" What do you like about EliseAI? I believe the most impressive aspects of EliseAI are its round-the-clock availability and its capacity for human-like conversational AI across multipl ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you like about EliseAI? I find EliseAI incredibly valuable due to its ease of use and customizability. The system simplifies my day-to-day tasks by managing mundane and time- ##### 3. Continuous Improvement Users praise the **flexibility and proactive problem-solving** of EliseAI's team, enhancing growth in property management processes. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405022&qs=pros-and-cons#reviews) See Related User Reviews CT Courtney T. 5.0/5 "Centralized CRM with Stellar Support" What do you like about EliseAI? I love the flexibility of EliseAI's development team which stands out remarkably. Their ability to swiftly address not only current issues but also pr ##### 4. Customization Options Users appreciate the **customization options** of EliseAI, enhancing adaptability and streamlining daily tasks effectively. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405010&qs=pros-and-cons#reviews) See Related User Reviews ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you like about EliseAI? I find EliseAI incredibly valuable due to its ease of use and customizability. The system simplifies my day-to-day tasks by managing mundane and time- ##### 5. Ease of Use Users value the **ease of use** of EliseAI, which effectively simplifies tasks and enhances workflow efficiency. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405006&qs=pros-and-cons#reviews) See Related User Reviews ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you like about EliseAI? I find EliseAI incredibly valuable due to its ease of use and customizability. The system simplifies my day-to-day tasks by managing mundane and time- ### 5 Cons or Disadvantages of EliseAI ##### 1. Commercial Limitations Users report **commercial limitations** in EliseAI, often leading to frustration and lack of nuanced interactions. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405029&qs=pros-and-cons#reviews) See Related User Reviews ![Brett B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett B.") BB Brett B. Enterprise (\> 1000 emp.) 5.0/5 "Revolutionizing Real Estate with 24/7 AI and Seamless Automation" What do you dislike about EliseAI? A key source of dissatisfaction could be the AI's inherent limitations in handling complex or nuanced conversations, which can lead to prospect frustr ##### 2. High Cost Users find the **high cost** of EliseAI challenging, especially lacking affordable options and customization in housing. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405019&qs=pros-and-cons#reviews) See Related User Reviews ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you dislike about EliseAI? I find the affordability aspect of EliseAI challenging, as it lacks a single affordable housing option and needs more customization capabilities in th ##### 3. Integration Issues Users wish for greater **integration opportunities** of EliseAI with their PMS systems to enhance functionality. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405008&qs=pros-and-cons#reviews) See Related User Reviews CT Courtney T. 5.0/5 "Centralized CRM with Stellar Support" What do you dislike about EliseAI? I wish there was a greater opportunity for integration of EliseAI into our PMS system. ##### 4. Limited Customization Users find **limited customization options** frustrating, as it restricts their ability to tailor EliseAI to their needs. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405012&qs=pros-and-cons#reviews) See Related User Reviews ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you dislike about EliseAI? I find the affordability aspect of EliseAI challenging, as it lacks a single affordable housing option and needs more customization capabilities in th ##### 5. Missing Features Users are disappointed by the **missing customization features** in EliseAI, affecting affordability and rent range responses. [ See 1 mentions ](https://www.g2.com/products/eliseai/reviews?filters%5Bsentiment_snippet%5D=2405016&qs=pros-and-cons#reviews) See Related User Reviews ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 5.0/5 "User-Friendly CRM with Powerful Automation" What do you dislike about EliseAI? I find the affordability aspect of EliseAI challenging, as it lacks a single affordable housing option and needs more customization capabilities in th ## Top-Rated Alternatives [ ![AppFolio](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio.svg "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![Entrata](https://images.g2crowd.com/uploads/product/hd_favicon/1487566885/entrata.png "Entrata") Entrata 4.6/5(820) ](https://www.g2.com/products/entrata/reviews) [ ![Yardi Breeze](https://images.g2crowd.com/uploads/product/hd_favicon/261a63988cc7482f1db29a7ca38397e7/yardi-breeze.svg "Yardi Breeze") Yardi Breeze 4.1/5(374) ](https://www.g2.com/products/yardi-breeze/reviews) [ View All Alternatives ](https://www.g2.com/products/eliseai/competitors/alternatives) BS Becca S. Operations Director Mid-Market (51-1000 emp.) 7/31/2026 "Outstanding Customer Support with Fast, Clear Communication" 5/5 What do you like best about EliseAI? The software has been incredibly helpful for our team, but the biggest standout for me is the customer support. They’ve been consistently helpful, and their communication really deserves a shout-out. Even when we ran into frustrating glitches that needed to be escalated, the support team kept us in the loop at every step, so we always knew it was being worked on. I usually dread reaching out to customer support with most companies, but here I know that with a simple email I’ll get a quick, helpful response. Review collected by and hosted on G2.com. What do you dislike about EliseAI? We’re patiently waiting for the lease audit feature to roll out for Real Page. It will be a huge help for the on-site teams. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? Every question, training need, and system issue has been addressed quickly and accurately. They’ve also helped us duplicate items across properties, so we don’t have to create the same inspection multiple times, which has been a real time-saver for our team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brett B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett B.") BB Brett B. Vice President Enterprise (\> 1000 emp.) 12/2/2025 "Revolutionizing Real Estate with 24/7 AI and Seamless Automation" 5/5 What do you like best about EliseAI? I believe the most impressive aspects of EliseAI are its round-the-clock availability and its capacity for human-like conversational AI across multiple communication channels, like text, email, and voice. I find that its ability to intelligently automate high-volume tasks—such as lead qualification, tour scheduling, and handling various requests—translates directly into a substantial increase in operational efficiency and significant time savings for staff. Furthermore, I value how its instant and consistent responses improve customer satisfaction and drive quicker conversions, especially in the demanding real estate industry. Review collected by and hosted on G2.com. What do you dislike about EliseAI? A key source of dissatisfaction could be the AI's inherent limitations in handling complex or nuanced conversations, which can lead to prospect frustration and force awkward handovers back to human staff, undermining the desired level of personalized service and rapport-building. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? EliseAI primarily helps the real estate industry solve the critical business problem of operational inefficiency caused by high staff turnover and excessive time spent on repetitive tasks like answering basic leasing inquiries and managing renewals. By providing 24/7, human-like automation across email, text, and chat, the AI ensures instant response to leads (especially after hours), significantly boosting lead conversion rates and tour scheduling while simultaneously lowering labor costs. Furthermore, it addresses resident retention and financial risk by automating and standardizing communications for lease renewals and managing rent delinquency reminders, leading to measurable improvements in retention rates and bad debt reduction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RN Regina N. Digital Content Manager Mid-Market (51-1000 emp.) 7/22/2026 "Automated Processes and a Fast, Responsive Development Team" 4.5/5 What do you like best about EliseAI? Automated processess, very fast development team and quick to respond Review collected by and hosted on G2.com. What do you dislike about EliseAI? Lots of info in the system, doesn't integrate outside of multifamily specific vendors Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? Answer phones, managing leads, and providing reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite LD Leandra D. Leasing Consultant Mid-Market (51-1000 emp.) 4/28/2026 "Efficient Task Manager, Needs More Info for Calls" 3.5/5 What do you like best about EliseAI? I like that EliseAI can handle basic items so that our teams can spend more time on other things. It's valuable to us because it takes items off our teams' plates. The initial setup of EliseAI was easy. Review collected by and hosted on G2.com. What do you dislike about EliseAI? It needs to know more information to provide to callers to avoid transferring to a team member. It would also be good if EliseAI could mention to the caller that they are new and trying their best to serve them, so callers don't get angry right away. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? EliseAI handles basic questions that don't need human responses, freeing up our team to focus on more important tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CT Courtney T. 12/2/2025 "Centralized CRM with Stellar Support" 5/5 What do you like best about EliseAI? I love the flexibility of EliseAI's development team which stands out remarkably. Their ability to swiftly address not only current issues but also proactively contribute to our future development work is truly commendable. This proactive problem-solving and development approach is incredibly helpful, allowing us to enhance not just Prime's business model but also providing improvements that benefit other property management companies. The development team's adaptability and foresight are invaluable assets, aiding in driving growth and streamlining complex processes within the property management industry. Review collected by and hosted on G2.com. What do you dislike about EliseAI? I wish there was a greater opportunity for integration of EliseAI into our PMS system. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? Prime deployed a Centralization model in 2025 aimed to bring all accounting administrative tasks from on-site to this new team. EliseAI provided the perfect solution to help support our site teams and residents during this transition. This task would have been much more difficult had we not had the support of the AI which acted as an extension of our site teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jeni S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeni S.") JS Jeni S. 12/2/2025 "User-Friendly CRM with Powerful Automation" 5/5 What do you like best about EliseAI? I find EliseAI incredibly valuable due to its ease of use and customizability. The system simplifies my day-to-day tasks by managing mundane and time-consuming activities effectively. I particularly appreciate its ability to streamline delinquency follow-ups and maintenance work orders, which significantly reduces my workload. The feature that allows for easy revision and updating of knowledge is also a standout, enhancing the platform’s adaptability to my evolving needs. EliseAI's automation capabilities have notably reduced staff workload, which was one of the primary reasons for transitioning from our previous solution, Anyone Home. Despite the initial setup being intensive, it was well worth the effort, resulting in a streamlined and efficient workflow. The product's capacity to facilitate these improvements in our processes makes it indispensable. Review collected by and hosted on G2.com. What do you dislike about EliseAI? I find the affordability aspect of EliseAI challenging, as it lacks a single affordable housing option and needs more customization capabilities in this area. Additionally, I am concerned that the AI's ability to respond with rent ranges based on resident income is limited, as it currently defaults to pulling just the market rate from the Property Management System (PMS). Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? I use EliseAI to automate mundane tasks, manage delinquency follow-ups, and streamline maintenance work orders, reducing staff workload and increasing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Julia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia G.") JG Julia G. Leasing Specialist Small-Business (50 or fewer emp.) 2/27/2026 "Helpful After-Hours Outreach, but Appointment Scheduling Needs Fixes" 2.5/5 What do you like best about EliseAI? I like how it will contact residents and leads when we are not available. Review collected by and hosted on G2.com. What do you dislike about EliseAI? I have had some issues with the AI bot scheduling appointments that were not requested or cancelling appointments when they should not be. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? EliseAI is assisting with the office when it is not open and residents and leads need help. It is very effective so that we do not miss out on any correspondence. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Mid-Market (51-1000 emp.) 6/7/2025 "Try Elise AI For All Your Communication Needs" 3.5/5 What do you like best about EliseAI? Following up with prospects and current residents regardless of the situation Review collected by and hosted on G2.com. What do you dislike about EliseAI? Takes time to update from Resman regarding valuable information Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? Following up with current residents so far as late payments, Maintenace issues, and lease renewals. Also, setting up appointments for new residents to come tour the property. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Small-Business (50 or fewer emp.) 6/3/2024 "Personalized communication" 4.5/5 What do you like best about EliseAI? EliseAI excels in the multifamily real estate sector by providing 24/7 automated communication through email, SMS, voice calls, and web chat. Its advanced natural language processing ensures personalized and contextually relevant interactions. Key features include automated tour scheduling, which integrates with property management schedules to avoid conflicts, and robust data integration, allowing seamless syncing with existing PMS and CRM systems. This integration centralizes data for comprehensive reporting and actionable insights, enhancing efficiency and lead conversion. Review collected by and hosted on G2.com. What do you dislike about EliseAI? Users might dislike EliseAI for several reasons: 1. Limited Customization: The AI's responses can sometimes be too rigid and not tailored enough for complex queries. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? ### Problems Solved by EliseAI: 1. Managing High Inquiry Volume: - Automates responses to tenant inquiries, providing instant replies and ensuring no leads are missed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite HL Hannah L. Mid-Market (51-1000 emp.) 3/7/2024 "Time Saving and Customer Freindly" 5/5 What do you like best about EliseAI? Elise has saved our leasing professionals over 2,000 hours in less than 6 months. It is easy to program and grow in knowledge and customize. Everyone who works for Elise gives quality customer service. Review collected by and hosted on G2.com. What do you dislike about EliseAI? There is a small learning curve to users on when they take over guest cards or messages. Further training on our part is required more than anything. Review collected by and hosted on G2.com. What problems is EliseAI solving and how is that benefiting you? Answering prospect questions during non office hours or in short time periods. Review collected by and hosted on G2.com. 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