eFax Online Fax Service Reviews & Product Details

Ease of use, Address book, fax delivery confirmation emails. Review collected by and hosted on G2.com.

Difficulty receiving a billing invoice or statement. Also, the price seems high for our usage, which is about 2 sent faxes per month, and none received. Prior to this year, we sent about 3 faxes a year, and received none, but we have had this account since at least 2015. Review collected by and hosted on G2.com.

It's easy to use and relatively inexpensive Review collected by and hosted on G2.com.

I don't love the UX for the billing and invoices; I would like to have an easily downloadable invoice and even a monthly email that notifies me that I am about to be charged Review collected by and hosted on G2.com.

I love eFax Online Fax Service because it saves me the time of sending by mail and I always receive a confirmation once the eFax is received. It's been the best at-home service, actually saving me money and steps in getting information where it is needed as soon as possible. I appreciate having an ongoing record of all my faxes that are sent, and being able to go back and access that record to resend it at any moment, which I think is the best tool ever! The initial setup was very easy, and I no longer have to go to Staples to send a fax. Review collected by and hosted on G2.com.

eFax serves all my purposes. Review collected by and hosted on G2.com.

I can fax to whomever, whenever. I don't have to leave my home to send or receive a fax. And I have a dedicated fax number to receive faxes. Review collected by and hosted on G2.com.

The cover page area is too small. It would be beneficial to be larger to see everything I'm writing in that area. Also, I get charged fees for going over a certain amount of pages. I tried speaking with someone about changing it but never got a clear response. Review collected by and hosted on G2.com.

I find it easy to handle and use. I can send the documents I need to the IRS from the comfort of my home or office, without having to go out to find a place to send a fax. The service has been spectacular for that, and the initial setup was very easy. Review collected by and hosted on G2.com.

ALL GOOD Review collected by and hosted on G2.com.

Ease of operation and ability to access Legacy website. The price is the same as other services and performance is reliable. It helps me get documents to the IRS. Review collected by and hosted on G2.com.

Kind of high priced for an old technology, faxing. But I must use it in my job for IRS contact. Review collected by and hosted on G2.com.

I like that eFax Online Fax Service allows me to send and receive faxes without the worry of having more paper clutter in my office, and I find it very convenient that it is accessible any time. Setting it up was very easy as well. Review collected by and hosted on G2.com.

I find it inconvenient to have to scan documents into my scanner to fax them through eFax Online Fax Service. This extra step can be a bit of a hassle. Review collected by and hosted on G2.com.

It’s easy to manage, and having a “fax number” can increase the feeling of security for some people compared with sending documents by email. I can then retrieve the generated files as a PDF attachment in my email, without any interruption to my workflow. Review collected by and hosted on G2.com.

At times, it can be a bit challenging to navigate the backend interface, especially when I’m trying to figure out how to do things like editing a subscription. Review collected by and hosted on G2.com.

I like using eFax Online Fax Service because it solves the problem of some agencies still needing documents faxed when no one has traditional faxes anymore. It's nice that we always have a record of what has been sent out and that it was received. If someone says they did not receive it, we have proof of it being sent. It's a great tool for us, especially since many tax agencies lose paperwork. The ability to prove that documents were sent and sent on time eliminates issues for us. It's also very easy to use, with no initial setup issues, and it works great without any complaints. I also appreciate that we can use it on our phones. Review collected by and hosted on G2.com.

We really have no complaints. Review collected by and hosted on G2.com.

I like the option to send faxes via email using eFax Online Fax Service. It's has a user-friendly interface that's easy to navigate. I also appreciate the security features and overall ease of use it offers. The initial setup was pretty easy, and the transition from Fax Zero to eFax made handling faxes much simpler. Review collected by and hosted on G2.com.

I find it takes a while for the fax to appear in my sent items after being sent. It doesn't show up right away. Review collected by and hosted on G2.com.