Ecosmob Features

Transcribes voice messages to email.

Transcribes voice messages and delivers them via text message.

Includes a way to easily share files between users.

Allows multi-participant phone conferences.

Can host video conferences.

Records and transcribes voice and video conferences.

Create, edit, preview, and send faxes electronically

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Record and playback video calls

Alter the layout and content of reports

Active reporting of data and metrics

Manage the process of planning and scheduling meetings, including agenda creation

Digitally share screen view with others

Presenter can see and hear participants and vice versa

Voice messages are stored online and accessible via a visual interface

Can be deployed as a single-tenant or multi-tenant product.

Contains its own IP telephony system.

Is also able to serve as contact center software.

Able to share your desktop screen or an application with the rest of the conference.

Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.

Provides a virtual whiteboard for collaborative use.

Engage in direct, instant messaging with customers, users, etc.

Allows conference participants to notifiy conference hosts when they want to speak.

Public or private sharing of digital files such as documents, audio/video, images, and more

Send messages to selected individual(s) from the entire audience

Engage in direct, instant messaging with customers, users, etc.

Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software.

Record and playback video calls

The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group.

Allows users to join a conference without requiring a download or a sign-in

Allows users to view videos without downloading media files

Record the audio of phone conversations for quality assurance purposes

Record the audio of phone conversations for quality assurance purposes

Record the audio of phone conversations for quality assurance purposes

Plan an event's time and location

Offers a mobile app or mobile optimized website to video conference from smartphones or tablets.

Conferences can be launched within a browser without requiring a user to download an application to their desktop.

Software is available as a downloadable desktop application.

Capability to perform complex tasks without constant human input

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Set up connections to third-party platforms to improve business processes

Supports various video file formats

Software program that continuously adjusts its behavior based on observed data

Manage attendance for classes, shifts, meetings, or events

Provides a channel for team members to share media files, communicate, and work together

Allow users to access multiple services after entering their login credentials once

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage, store and organize emails within the system or via third-party apps

Track and manage schedules and meetings via an integrated calendar

View messages sent by both parties during the chat conversation

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Protect sensitive data for digital privacy

Store and organize documents in a centralized system

Store, manage, and track all electronic documents in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Presenter can see and hear participants and vice versa

Assemble applications and processes by dragging over and arranging pre-built components

Sub-room created within virtual meeting/class

Set up connections to third-party platforms to improve business processes

Application programming interface that allows for integration with other systems/databases

Use AI to generate content in the form of text, images, videos, etc.

Communicate using direct chat or messages within the system

Allows multiple users to simultaneously annotate on a digital whiteboard

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the process of planning and scheduling meetings, including agenda creation

Group collaboration to solve ideas in a productive and concentrated manner.

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Gauge satisfaction and receive information for improvement and success

Access software remotely via mobile devices

Connect with meeting participants remotely over video

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Move files across different systems or networks

Reminders sent via email

Access work applications remotely, for when working away from the office and/or traveling

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Detect speech to highlight frame subjects

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Use AI to convert voice into text automatically

Presenter can see and hear participants and vice versa.

Profiles of users providing basic information

Store and manage online video content

Enable custom polls/voting to facilitate decision-making or increase engagement

Schedule and manage the logistics of activities and other gatherings

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

High-definition audio and/or video capabilities

Share and present designs

Manage and track all internal and external communication conducted via calls, email, text, or chat

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Review data from past periods to reveal recurring tendencies and predict future performance

Use AI to generate content in the form of text, images, videos, etc.

Computer-based system that allows users to send and receive voice messages

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Identify the number and contact information of a caller before answering the phone

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track and document all activities across devices, networks, and other systems

Track interaction history by documenting conversations for contacts

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Upload or use pre-set virtual backgrounds during video meetings

Access software remotely via mobile devices

Manage, organize, and store contact information

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Define levels of authorization for access to specific files or systems

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Group messaging lets multiple people carry on a group conversation

Record the audio of phone conversations for quality assurance purposes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Listen to live phone conversations for the purpose of training and assessing agent performance

Create, manage and track all task activities and progression

Send messages via SMS

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Sends voice calls to a specific queue based on predetermined criteria

Two-way actions and communication between multiple users in real time

Allow users to access multiple services after entering their login credentials once

Communicate using direct chat or messages within the system