# EasyPost Reviews **Vendor:** EasyPost **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.2/5.0 **Total Reviews:** 121 ## About EasyPost EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the ability to rate shop between carriers, track packages, validate addresses, and get insurance for their parcels. EasyPost helps avoid month-long integrations, lengthy carrier documentation, and time-consuming updates. EasyPost currently serves 15,000+ customers and offers world class support that boasts a 90% Customer Satisfaction Score (CSAT). Some of those customers include: Jet.com (Walmart), eBay, Allbirds, Casper, Acumatica, Odoo, Shipmonk, Whiplash, 1-800 Flowers, ShipBob and WooCommerce. ## EasyPost Pros & Cons **What users like:** - Users rave about the **exceptional customer support** from EasyPost, highlighting their quick responses and helpful guidance. (3 reviews) - Users find the **ease of use** of EasyPost highly beneficial, enjoying effortless navigation and access to shipment history. (1 reviews) - Users find the **site's navigation ease** highly beneficial for tracking shipment history effortlessly. (1 reviews) - Users praise the **excellent onboarding experience** and responsive customer service provided by EasyPost. (1 reviews) - Users appreciate the **user-friendly interface** of EasyPost, complemented by excellent customer service during onboarding. (1 reviews) **What users dislike:** - Users find EasyPost's processes **unnecessarily complex** , making simple tasks more complicated with excessive steps. (1 reviews) - Users note that more **integrations with freight carriers** would greatly enhance their experience with EasyPost. (1 reviews) - Users find EasyPost to be **not user-friendly** due to its complicated processes and excessive steps for simple tasks. (1 reviews) - Users are frustrated by the **poor customer support** , particularly the lack of assistance during critical hours. (1 reviews) - Users are frustrated with the **poor implementation** of .csv file upload, leading to significant operational challenges. (1 reviews) - Users still face **UI inconsistency** with EasyPost, affecting accessibility and support during critical business hours. (1 reviews) ## EasyPost Reviews ### 1. Why wouldnt an internet company be able to do support 24/7? **Rating:** 0.0/5.0 stars **Reviewed by:** Jerry P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about EasyPost?** There is nothing to like about easypost because I cannot get in and there are no humans to help...no one is driving... **What do you dislike about EasyPost?** Hard to say what I dilike the most as I cannot keven get in to use the account...the AI do nothing, and god forbid anyone would work past bankers hours to help the businesses that are trying to use their products... **What problems is EasyPost solving and how is that benefiting you?** It has done nothing but cost me time because their website does not work...which is coincidental to their employess not working either. **Official Response from Alan Miller:** > Hi Jerry, Sorry to hear you're having problems accessing your EasyPost account. You can visit support.easypost.com and click "submit a request" to get in touch with our support team. ### 2. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about EasyPost?** Ease of use, the CSM is very supportive and helpful **What do you dislike about EasyPost?** There is no search field for customer's name **What problems is EasyPost solving and how is that benefiting you?** It provides easy label ### 3. Easy To Use + Great Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Marc G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about EasyPost?** EasyPost integrated seamlessly with our business' returns platform. This gave our customers the ability to pay for and download labels to send in their returns at better rates than going to their post office. **What do you dislike about EasyPost?** International shipping (US to Canada) gets a little bit tricky. Naturally it's more expensive, but trying to update or customize some of the shipment details for duties and border agents doesn't seem to be native to the platform. Had to find a couple workarounds. **What problems is EasyPost solving and how is that benefiting you?** EasyPost gives us and our customers the ability to download labels to send in their returns. We're in Canada and so our carrier doesn't provide return labels for US shipments. EasyPost gives us that ability and it's done during the return request process. ### 4. Abonimable billing practices - they double-charged me and refuse to correct it! **Rating:** 0.5/5.0 stars **Reviewed by:** John R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about EasyPost?** The address verification and ability to include my own carrier accounts **What do you dislike about EasyPost?** Their billing practice is horrendous. They routinely charge BOTH my credit card and my bank account simultaneously. And on top of that, they charge a 3% convenience fee for the credit card payment which I did not authorize. They claim the credit card is only a secondary payment method, but they insist on charging both payment methods anyway. I tried for the longest time to get some correction with customer support, but they were adamant they were doing things right and refused to make any correction. I'm fed up with their abominable billing practices and poor excuse for customer service. **What problems is EasyPost solving and how is that benefiting you?** Lets me print shipping labels **Official Response from Jason Eisenberg:** > Edit: May 24, 2024 Hello again John, It looks like someone on our team has issued the refund to you, as well as explained in detail how our billing works to avoid future confusion. Thanks for sharing your experience and we hope you have a better one with us next time. Have a great weekend. -------------------------------------------------------------------------------------------- Hi John, We appreciate your business and your feedback. Our payment terms are outlined in the Terms of Service that all of our customers agree to by using EasyPost Products and Services. If you feel that you were billed in error, we would love to help correct the issue. Please reach out to support@easypost.com with your contact info and account details and we will be happy to assist you. We also have these support articles you can refer to: - Wallet Setup: https://support.easypost.com/hc/en-us/articles/17383210776461-EasyPost-Wallet-Setup - Recommended practices for using a bank account payment method: https://support.easypost.com/hc/en-us/articles/20108390551181-Bank-Account-Payment-Method-Guide-and-FAQ ### 5. Solid, reliable API. Good quality and prompt support. **Rating:** 4.0/5.0 stars **Reviewed by:** Phil R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about EasyPost?** Fast, pretty realiable API. Good portal to review logs of events. **What do you dislike about EasyPost?** 1) Have had issues with the Canada Post test intergation not functioning, but this is a very minor issue. 2) My bigger issue is: I have many multi-box shipments, and I find buying through the orders end points ackward and slow because I have to call the order create end point twice. The reason for this is because: I have two Fedex accounts setup because I get different rates from each, depending on the destination. However, I have to send the carrier and service to buy the label from the orders buy end point. For all Fedex label buys, it would be abigous which account I would be buying from, so I can't do it this way. So my work around is to create an order with all of my carrier accounts, look the various options and choose the rate I want then re-create the order with only the carrier account I need. This is slow because I need to create the order twice. 3) I would also like to see the SmartRate API available in Canada! **What problems is EasyPost solving and how is that benefiting you?** Easy to pull rates from many carriers without integrating to each API ### 6. Too complicated **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2025 **What do you like best about EasyPost?** Don’t really like it. Too time consuming. **What do you dislike about EasyPost?** It makes a simple thing complicated. Too many steps **What problems is EasyPost solving and how is that benefiting you?** Want to track shipping of my medications from a pharmacy ### 7. Great dependable servicve **Rating:** 5.0/5.0 stars **Reviewed by:** Riley P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about EasyPost?** I love the fact that it was super easy to setup. Very good documentation with the api, and excellent support. Integration is easy and the features are endless. I use it often. **What do you dislike about EasyPost?** Nothing so far, everything has been great **What problems is EasyPost solving and how is that benefiting you?** Generation of labels quick and easy, I've saved hundreds of hours already ### 8. Great api and better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about EasyPost?** Their response times are insanely fast and super informative! I feel like easypost has some of the best customer service out there **What do you dislike about EasyPost?** Nothing much to dislike! I have yet to have a poor experience with the site **What problems is EasyPost solving and how is that benefiting you?** Easypost lets us generate labels with ease ### 9. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about EasyPost?** EasyPost has great support. They respond quickly and have always been able to help me. **What do you dislike about EasyPost?** More integrations would be nice (freight carriers). **What problems is EasyPost solving and how is that benefiting you?** EasyPost makes shipping quick. We see the rates easily. It validates account numbers. ### 10. The most straightforward way to ship in the 21st century **Rating:** 5.0/5.0 stars **Reviewed by:** Chason S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about EasyPost?** Easypost is really easy, accepting virtually any carrier and was super easy for our staff to implement. Also, we use easypost to create hundreds of labels a day and their customer support is amazing. Highly recommend and integrates with most platforms. **What do you dislike about EasyPost?** Easypost sometimes can print a little finiky with our printer. **What problems is EasyPost solving and how is that benefiting you?** Cutting down on shipping costs, where we want to have the lowest costs, with easiest abilty to print labels to save time on labor. ### 11. fast and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about EasyPost?** simple system , fast to learn program, very friendly **What do you dislike about EasyPost?** it doesn't really have a downside, easypost s straight forward, no rocket science to work with this system **What problems is EasyPost solving and how is that benefiting you?** time management , quick process ### 12. We use it for our 3PL **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about EasyPost?** Seeing shipment history is easy, the site is easy to navigate. **What do you dislike about EasyPost?** How long it takes to apply EFT payments. **What problems is EasyPost solving and how is that benefiting you?** Allows me to purchase shipping labels ### 13. Excellent Service - Better than expected **Rating:** 5.0/5.0 stars **Reviewed by:** BRANISLAV B. | Digital Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about EasyPost?** Easy of connectivity and the access to all the carriers that our business needs to support it. Implementation was easy and the customer support was excellent! Highly recommend! **What do you dislike about EasyPost?** Not much to complain about, everything that we needed was there. **What problems is EasyPost solving and how is that benefiting you?** Ability to connect with all our shipping carriers of choice. It allows us to use 1 platform for all of our needs. ### 14. Easy Way to get Postage **Rating:** 4.0/5.0 stars **Reviewed by:** PollyAnna S. | Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about EasyPost?** EasyPost is hands-free service that helps you handle the money side of getting postage for your USPS Packages. Once you set it up, you never have to go back in to buy postage, it's an automatic charge. You can log in at any time to check on you rates. **What do you dislike about EasyPost?** Unfortunately, there are only two payment options. If you want to go with your Bank Account, it takes 3-5 business days to transfer. That can hinder your postage if you ship constantly throughout the day. It makes us have to transfer a large amount at a time to cover all the postage as we wait for more money to transfer. The Credit Card option charges a 3.75% Convenience Fee that could add up over time. We don't use that option and just increase the amount it automatically adds through our Bank Account Transfer to cover us. **What problems is EasyPost solving and how is that benefiting you?** It enables us to ship USPS easily without having to pay a bill for postage every day/week. It does it automatically and saves us time. ### 15. Great tool - less than optimal support - slow coding **Rating:** 3.5/5.0 stars **Reviewed by:** kiernan g. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about EasyPost?** It supports a ton of carriers and integrates with a ton of front end platforms. We use shipblink front end which requires easypost, and shipblink has been Amazing for us! Their prices for insurance are great. **What do you dislike about EasyPost?** The customer support is middling. They respond relatively quickly (no chat support, only email). But they make a lot of things an absolute slog to get help with. Worst aspects 1. Insurance claims are painful, slow, convoluted, and dont include the cost of the label, which really hurts for expensive international shipments. Industry standard everywhere else is to include label cost. 2. Adjustments: Their shipping adjustments system is a joke. Finding the shipping adjustments requires manual 30 day reports. Contesting them requires emailing the carriers directly and then hoping some day an adjustment trickles down to easypost. The only way to find out? run a report 30 days later when it is now too late to contest the claim. 3. Updates: Maybe this will change in 2024. But in 2023 Easypost has been behind on every major carrier update rollout when compared to other platforms. When shippo, shopify, pirateship, etc rolled out new Ground Advantage rates and names, easypost got to it...later. When UPS DAP rolled out new Ground Saver rates and everyone else added them, Easypost said "yeah early next year." When Fedex added new express ICP rates, Easypost said "oh yeah sorry we havnt added that yet, maybe next year" 4. Programming fixes/requests: Easypost has been slow and refusing to make updates to their integrations with carriers or add new carriers for most of 2023. I get that things get busy, but...hire people!? **What problems is EasyPost solving and how is that benefiting you?** Easypost is providing integration with 3rd party carriers. ### 16. Better than stamps.com **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about EasyPost?** Pretty good UI, and not a subscription model like stamps.com. Also GREAT customer service as I was getting onboarded and understanding how upload the .csv **What do you dislike about EasyPost?** Working through the issues with the .csv file upload **What problems is EasyPost solving and how is that benefiting you?** Buying and printing shipping labels at bulk (100+ at a time) ### 17. Always Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about EasyPost?** It integrates with the software (Printavo) that we use for e-commerce **What do you dislike about EasyPost?** Sometimes the updates needed are delayed. **What problems is EasyPost solving and how is that benefiting you?** Allows our shipping to be qutomated and limits the amount of work that someone else needs to do. ### 18. The best shipping API **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about EasyPost?** EasyPost has the best shipping API out there. Other ones have missing documentation, do things in a weird way, or require a lot of work to integrate. EasyPost also has very good and responsive support agents. **What do you dislike about EasyPost?** There are a couple USPS features missing from EasyPost, such as the inability to use paper return receipts or print postage correction labels. **What problems is EasyPost solving and how is that benefiting you?** EasyPost turns days of developer time into hours by making it very straightforward and simple to go from nothing to printing postage. ### 19. Very simple Shipping API **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** The very easy to implement API just works right out of the box, with a simple dashboard that doesn't overcomplicate things. **What do you dislike about EasyPost?** The documentation seems a little bit dated, specificly for Node.js. However the api itself is simple to use so it isn't hard to figure it out on your own. **What problems is EasyPost solving and how is that benefiting you?** Integrating a shipping system into Business Central being used to for a shipping cost estimator for our users. ### 20. Perfect shipping platform for what we were looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | Director of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** I had never heard of Easypost until we were upgrading our order fulfillment process. Easypost was referred by our new Middleware and integrating has been seemless. I would recommend to anyone looking for a shipping platform. **What do you dislike about EasyPost?** So far we haven't run into any cons of using EasyPost. **What problems is EasyPost solving and how is that benefiting you?** We needed a shipping solution that integrated with our Middleware and EasyPost does the job. ### 21. We use EasyPost for all our shipments! It is easy to use with all the carriers we work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about EasyPost?** We use EasyPost through an API and we are very satisfied about the easyness of use and how it was easy to integrate. We also love their committment to green and sustainable transportation. **What do you dislike about EasyPost?** We started using EasyPost over 3 years ago and experienced some UI issues at the beginning when using the website. They have improved the UI and it is much better now already. **What problems is EasyPost solving and how is that benefiting you?** It helps us select the best carrier for each specific shipment ### 22. Easypost is a great partner and has great resources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about EasyPost?** The ease of their API and how helpful their support team is. **What do you dislike about EasyPost?** Nothing comes to mind. They have been great partners for the last 6-7 years and always are willing to jump in and help if there is an issue. **What problems is EasyPost solving and how is that benefiting you?** They are helping us produce parcel labels for our customers. ### 23. Hands Off and Easy **Rating:** 3.5/5.0 stars **Reviewed by:** Kristen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about EasyPost?** I like that you can set a re-load amount so I don't have to keep track of how much money is on the account. I also think that the tracking links that are shared when are pretty slick looking and easy for our clients to follow. **What do you dislike about EasyPost?** I don't have any really. When I first started I was confused about the adjustment rates and how to use the actual site (as opposed to using services through Printavo), but things are easy so I rarely have to use the site itself. **What problems is EasyPost solving and how is that benefiting you?** They seem to be pretty hands off, meaning after you are setup its easy to just let it run at its best and things will be taken care of. It's one less thing to have to keep a close eye on or check the status of constantly. ### 24. Simple, Easy, and Affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about EasyPost?** As a smaller commerce company, we ship out hundreds of packages a day. To rate shop multiple carriers separately is a hassle, and EasyPost makes it easy to rate shop every shipper in one go. Their API is super simple and easy to use and is very fast in returning rates and labels. Their support is also fantastic and very quick to respond to questions. **What do you dislike about EasyPost?** When using multiple brands, it is a bit intensive to create branded tracking for each brand. A UI to handle child accounts would be very much welcomed rather than having to utilize the API to handle this. **What problems is EasyPost solving and how is that benefiting you?** Having to rate shop multiple carriers is tedious in code, and EasyPost makes it very simple with their one-call API. ### 25. no so easy **Rating:** 1.5/5.0 stars **Reviewed by:** SAM Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2024 **What do you like best about EasyPost?** can link to different account, easy to use **What do you dislike about EasyPost?** the accounting finance is not so good. totally is not clear, need many times to check it. **What problems is EasyPost solving and how is that benefiting you?** easy to link to other carrier ### 26. EasyPost is a great add to your biz **Rating:** 3.5/5.0 stars **Reviewed by:** Noah G. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about EasyPost?** EasyPost is easy to use and a good service **What do you dislike about EasyPost?** pricing could be better, competing services are offering better deals **What problems is EasyPost solving and how is that benefiting you?** Solving our return label situation ### 27. This is a great service for shipping with external vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** Easy to use and easily connects with our shipping vendors. **What do you dislike about EasyPost?** Doesn;t automatically import my orders from Amazon or other platforms **What problems is EasyPost solving and how is that benefiting you?** Creating shipping labels with ePost Global ### 28. Easypost **Rating:** 4.0/5.0 stars **Reviewed by:** Tony H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** Easypost is easy to work with and has made our shipping so simple. **What do you dislike about EasyPost?** I don't dislike anything about EasyPost. **What problems is EasyPost solving and how is that benefiting you?** Easypost has streamlined our shipping department. ### 29. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** As the name suggests, everything is easy to use! **What do you dislike about EasyPost?** Nothing to dislike, everything is easy to navigate and transparent. **What problems is EasyPost solving and how is that benefiting you?** Integration with our web platform ### 30. INTEGRATION AT ITS BEST! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about EasyPost?** EasyPost integrates with Microsoft Dynamics Business Central. We use EasyPost to process shipments within the WMS application of Business Central. EasyPost's online portal provides a clear database to track shipments, and incorporates all carrier accounts in one centralized portal for rate shopping if needed. **What do you dislike about EasyPost?** EasyPost's portal does require time to learn where all the funtions are located such as "add carrier", "return shipment" so there is a learning curve. It would be beneficial if the most frequently used functions had hot button's on the main page. **What problems is EasyPost solving and how is that benefiting you?** Efficient shipment processing ### 31. Great Shipping Aggregator! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about EasyPost?** Super easy to set up the account & the amount we are saving on shipping [& passing those savings onto our customers] is tremendous! So much less expensive than UPS Wordship. **What do you dislike about EasyPost?** It is not intiuitve on the process for shipping a package outside of our wordpress/woo commerce website. For example, shipping a product that a customer purchases from us at our physical store location. **What problems is EasyPost solving and how is that benefiting you?** In 2022, we had many website customers who abandoned their carts when they got to the ship pane and saw how expensive UPS residential shipping was. Since, installing EasyPost, we have seen our abandoned carts diminish to almost zero & our number of sales per month has substantially increased. ### 32. Reliable and Comprehensive **Rating:** 4.0/5.0 stars **Reviewed by:** Carter L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about EasyPost?** Easypost has a stellar API and offer integrations to *most* carriers that the average business will need, with the exception of some last mile and local couriers. We have a business account with them and as such, we have an account rep. In the past, our reps would seemingly change every few weeks so there was no real relationship built. However, over the past couple of months, we are now paird up with Wyatt Kincaid and he has been awesome! **What do you dislike about EasyPost?** From a business point of view, they do not have very competitive rev share opportunties and you have to pay for their support services. We are also forced to pay a fee to waive label generation fee's for our customers even though we bring them quite a bit of volume. I'd like to see them get more competitive in this area to entise their partners to push more volume their way. **What problems is EasyPost solving and how is that benefiting you?** connecting to all the various carrier and courier services out there. Label generation and rate shop. ### 33. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about EasyPost?** I really like using EasyPost as it integrates seamlessly with my return portal API. Our customers are able to easily generate return labels with minimal intervention from us. **What do you dislike about EasyPost?** Would love to have a more user-friendly UI and the ability to allow us to generate manual labels. Also a little hard to debug if there are issues, however, their customer support is very helpful. **What problems is EasyPost solving and how is that benefiting you?** It avoids us from having Customer Service intervene for all customer returns. We no longer need to manually generate labels for our customers for any of our carriers. Saves a lot of time! ### 34. Just like the box says, its Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** James L. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about EasyPost?** We use Easypost to integrate into Loop our Returns portal, and it couldn't be any easier if you tried. We've loved building it into our tech stack and we find the integrations is simple and the platfrom is a breeze to use. Having the API Connections lets you make the program talk to whatever you need it to. Fast Simple and great. **What do you dislike about EasyPost?** There's honestly not much to dislike, it does what it said it would out of the box, it ships things. Maybe having a customizable dashboard in its colours would be cool, not the biggest fan of blue haha but otherwise its good. **What problems is EasyPost solving and how is that benefiting you?** We use Easypost to integrate into Loop returns, Loop needs to generate a label and we use Easypost via the API to talk to our Australia Post account to easily generate return labels ### 35. Easy with Easypost **Rating:** 4.5/5.0 stars **Reviewed by:** Sherie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** Simplified and easy-to-understand tracking and tools. **What do you dislike about EasyPost?** Have not had any issues thus far. Customer service responded quickly to questions. **What problems is EasyPost solving and how is that benefiting you?** We can view shipping data at the click of a button. ### 36. Saved us a ton of money on return shipping labels **Rating:** 5.0/5.0 stars **Reviewed by:** Klint M. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about EasyPost?** We used EasyPost to integrate return shipping labels to recycle our products. We were exclusive with one carrier before, which would charge extra fees once return labels were scanned. After integrating easy post into our return shipping forms, we've saved hundreds of dollars a month by rate shopping and using accurate package dimensions and weights. Excellent product. **What do you dislike about EasyPost?** No complaints so far using EasyPost. The portal is easy to navigate and review entries. Our use case is simple so perhaps more enterprise-level organizations might find limitations at scale. **What problems is EasyPost solving and how is that benefiting you?** We spent too much on one carrier for our return shipping label program. We've saved hundreds every month by implementing EasyPost into our own return shipping form. ### 37. Great shipping integration, just about perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about EasyPost?** Very easy to setup carriers and API connection to our ERP system. Works well for rates as well as labels and handles international shipments very well. Reconciling shipment costs very easy and straightforward. **What do you dislike about EasyPost?** ACH funding can take a few days to process, only really an issue if shipment volume spikes unexpectedly. Manual shipment process on website is not the best but 99% of our shipments are handled through API which works great. **What problems is EasyPost solving and how is that benefiting you?** Helped us integrate our shipping carriers with our ERP system to generate rate quotes and shipping labels for Fed-Ex/UPS/USPS shipments. Works better than competitors for international shipments and flat rate options. ### 38. Solid Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about EasyPost?** Easy integration into our existing 3PL software as well as shipping accounts. Very competitive pricing. **What do you dislike about EasyPost?** EasyPost does not autometically connect to our bank account so pulls from the bank account are instant. We have a $5k min ballence we keep in the account to act as a buffer. I wish you could have a little more buffer because of the time it takes to pull money from bank account. **What problems is EasyPost solving and how is that benefiting you?** Clear pricing between all shipping carriers. Allows for easy billing to our 3PL clients. Straight forwards interface with solid backend API that is easy to work with. ### 39. EasyPost has been a game changer for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Wes P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about EasyPost?** Great customer service that is always fast to respond to questions or concens. My programmers find the API easy to work with. Highly recommended for any company needed help with shipping. **What do you dislike about EasyPost?** No complaints about EasyPost. The EasyPost team has been able to resolve and issues we've ran into! **What problems is EasyPost solving and how is that benefiting you?** Return shipping labels and website intregration. ### 40. Good service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about EasyPost?** Easypost is a good service which makes integration easy. **What do you dislike about EasyPost?** The rates can fluctuate and sometimes seem higher than usual. **What problems is EasyPost solving and how is that benefiting you?** Integration with EasyPost beat out other comapnies. ### 41. Easypost has the best price for USPS and UPS and lowest insurance coverage **Rating:** 5.0/5.0 stars **Reviewed by:** Vy N. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about EasyPost?** insurance prompt customer service $250 promotion **What do you dislike about EasyPost?** fonts are not dark and bold no automation **What problems is EasyPost solving and how is that benefiting you?** Easypost was quick at responding to my questions and concerns. The reimbursement process for my lost item was solved and I was able to get a replacement for the customer. ### 42. smooth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about EasyPost?** easy setup and low maintenance, customer service has been excellence. like the labe refund process is easy. **What do you dislike about EasyPost?** have had no issues so far, some problems with address validation for APO and USPS **What problems is EasyPost solving and how is that benefiting you?** none so far ### 43. Great service & perfect for the beginner coder! **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about EasyPost?** They have really simple to use API - Using ChatGPT as a guideline, I was able to get it configured within an hour. **What do you dislike about EasyPost?** Still a bit expensive, but not unreasonably so. **What problems is EasyPost solving and how is that benefiting you?** We are able to generate pre-paid labels via API. ### 44. Brilliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about EasyPost?** Easypost is reliable, fast, cheap, and does not give me any headaches. It helps me ship dozens of orders per day, integrates with my shipping system, and provides great reporting. **What do you dislike about EasyPost?** I had to write my own Wordpress/Woocommerce plugin because the available ones are extremely expensive or not what I needed. **What problems is EasyPost solving and how is that benefiting you?** Easypost allows me to ship domestic and international orders - mostly USPS - and handles the frequently changing carrier APIs without me having to worry about each one. ### 45. Best flexibility for automation **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about EasyPost?** No subscription fee, robust but accessible API, reliable uptime. **What do you dislike about EasyPost?** Could use more flexible payment settings, and shipment search by recipient name would be nice. **What problems is EasyPost solving and how is that benefiting you?** Integrating postage into my own application enabling custom automation ### 46. Easy Integration for ERP softwares **Rating:** 4.0/5.0 stars **Reviewed by:** Cameron M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about EasyPost?** The Integration and continuous improvements have all been painless projects for our staff. Customer Service is always quick to respond. **What do you dislike about EasyPost?** Minor service outages have caused a couple shipping delays but no longer than an hour. **What problems is EasyPost solving and how is that benefiting you?** Easypost brings in our carrier rates (FedEx and USPS) to our ERP system for accurate shipping rates in real time. This is much for efficient then processing shipments through different carrier shipping platforms ### 47. EasyPost has helped us offer our customer better shipping discounts at scale on UPS and USPS. **Rating:** 4.0/5.0 stars **Reviewed by:** Colbey W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about EasyPost?** EasyPost has a great API that is very consistent and well documented. Customer support is also quick to respond and helpful. **What do you dislike about EasyPost?** I have noticed some inconsistencies between our UPS account rates and rates retrieved from EasyPost. This might be a UPS issue, buts it's hard to tell and I get directed to UPS by EasyPost. UPS is most unhelpful, but that's not a reflection of EasyPost. Just frustrating when I have a problem. **What problems is EasyPost solving and how is that benefiting you?** EasyPost contributes to the UX of our customers selling on our platform. They make it easy for us to use their API to offer our customers single click shipping labels at discount. ### 48. Overall works well and does what we need it to most of the time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about EasyPost?** It integrates well with our ERP system and usually makes doing the work easy and user friendly for our employees. **What do you dislike about EasyPost?** Sometimes when there are unexpected issues (which may be caused by upgrades pushed into our system from Microsoft) it is not easy to get assistance with resolving the issues quickly. Sometimes we wait a day or 2 before hearing back. If easyPost is not working, it means we are not shipping, which is a huge problem. **What problems is EasyPost solving and how is that benefiting you?** EasyPost allows us to ship out of our ERP system, easily using different ship methods, carriers and rates depending on the customer and location ### 49. It has been great! The API is easy to follow and there Customer service is very fast and helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about EasyPost?** I love how they set up their docutmentation, as well how how they structure there api, and there Customer Service is top notch! **What do you dislike about EasyPost?** I havne't found any downsides so far. Everything has been great! **What problems is EasyPost solving and how is that benefiting you?** They provide an automated shipping service for my website, so I don't need to generate shipping labels manually ### 50. We use the API mostly which works great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about EasyPost?** The easyness of use with the API. Also like the reporting. **What do you dislike about EasyPost?** When creating manual labels, the multiple steps do not always work well. It can be buggy. **What problems is EasyPost solving and how is that benefiting you?** We are able to connect it to our ERP and automatically get labels with multiple carriers. ## EasyPost Discussions - [What does EasyPost do?](https://www.g2.com/discussions/what-does-easypost-do) - 1 comment - [View EasyPost pricing details and edition comparison](https://www.g2.com/products/easypost/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+13%3A08%3A49+-0500&secure%5Bsession_id%5D=14955307-8ea1-4e2c-82f7-6eaa343e967a&secure%5Btoken%5D=27e1a994faa5ad1f923d69036a9b64e2a752c24f31295dd41846bdbe29e08eee&format=llm_user) ## EasyPost Features **Labels** - Label Printing - Return labels - Bar codes **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top EasyPost Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (572 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (171 reviews) - [Stamps.com](https://www.g2.com/products/stamps-com/reviews) - 4.3/5.0 (109 reviews)