--- title: Tyler Enterprise Records Management Reviews meta_title: 'Tyler Enterprise Records Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Tyler Enterprise Records Management works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 19 scale: '5' date_modified: '2026-08-23' parent_category: name: Public Sector url: https://www.g2.com/categories/public-sector --- # Tyler Enterprise Records Management Reviews **Vendor:** Tyler Technologies **Category:** [Public Records Management Software](https://www.g2.com/categories/public-records-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 19 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Tyler Enterprise Records Management Tyler Enterprise Records Management is a fully integrated land and official records solution for county governments. Transform the efficiency and productivity of your recording office with Enterprise Records Management, Tyler’s land and official records software solution. We give you the tools you need to save time and reduce errors by ensuring efficient workflows, indexing, records retrieval, imaging, and cashiering. ## Tyler Enterprise Records Management Reviews ### 1. Great tool to meet you needs **Rating:** 4.0/5.0 stars **Reviewed by:** Keith L. | Associate Director Global Learning and Development (Learning Experience Architect), Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 02, 2024 **What do you like best about Tyler Enterprise Records Management?** This took has made our records management way easier. We were using an arcaic system and this is a dream come true. **What do you dislike about Tyler Enterprise Records Management?** We have no complaints our biggest challenge was the change management that had to take place **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** We needed to streamline our process. ### 2. Managing Record is easy with this tool **Rating:** 4.5/5.0 stars **Reviewed by:** Apurv K. | Manager HR, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 13, 2023 **What do you like best about Tyler Enterprise Records Management?** With the help of Record management tool my task is reduced by 40% of load because now it is simple to maintain, find, modify and do a lot of stuff. Even now I have my energy and efforts of manual job to automation **What do you dislike about Tyler Enterprise Records Management?** The tool is huge and does not have any drawbacks, however sometimes I feel lag and speed issues which might be because of my system or because of network issues, rest all is good. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Manual job has been reduced a lot and I am able to save all my energy and efforts and channel it in a better way. ### 3. Great Records Management App **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 04, 2023 **What do you like best about Tyler Enterprise Records Management?** Records Management is one the best framework to save the reports, documents, record and any such type in any structure for future reference. It can be used as an evidence of the work done by you. The software helps in decreasing manual working and change your record keeping habits electronically. The customer support is also amazing. **What do you dislike about Tyler Enterprise Records Management?** There are a lot of software updates which bring bugs that consumes time. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** It has been so easier in dealing with my records. You can undoubtedly deal with your documents the manner in which you like as it is truly adaptable and simple to utilize. I can search the documents I require at the moment quickly. ### 4. Records Management 101 **Rating:** 4.5/5.0 stars **Reviewed by:** Liza M. | Consultora Inventarios, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2023 **What do you like best about Tyler Enterprise Records Management?** I appreciate the structured organization and efficiency that Records Management brings to information handling. It ensures easy retrieval of important data, promotes compliance with regulations, and reduces clutter in the workspace. **What do you dislike about Tyler Enterprise Records Management?** I find that one of the challenges with Records Management can be the time-consuming nature of the process **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Information Retrieval: Records Management enhances the efficiency of finding and retrieving information. This saves time and reduces frustration, allowing for quicker decision-making. Compliance and Legal Requirements: By systematically managing records, organizations can better adhere to legal and regulatory requirements. This minimizes the risk of legal issues and penalties, ensuring that the organization operates within the bounds of the law ### 5. Digital Management of Documents! **Rating:** 4.0/5.0 stars **Reviewed by:** Jay R. | Software Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2023 **What do you like best about Tyler Enterprise Records Management?** - It helps me to save all my important documents digitally in one place - Ease of use - Able to organize documents as per my need - Able to make easy searches to find any document at any time - Able to create a custom report as per my requirement - Good customer support **What do you dislike about Tyler Enterprise Records Management?** - Sometimes, searching/finding a document takes time to display the appropriate results **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** By using this, I am able to change my document-keeping style from physical/manual to digital. The benefit of going digital is that I can access my documents anytime and also search for documents quickly. ### 6. Record management importance **Rating:** 5.0/5.0 stars **Reviewed by:** Pramod . | Establishment, Administration & Academic, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 21, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Tyler Enterprise Records Management?** Record management is one of the best systematic systems to preserve documents, files, transcripts, communication, etc., in any form for references in the present and future to show or prove your work and authenticity. **What do you dislike about Tyler Enterprise Records Management?** Dislike in a way that if it is not managed and remains open to the public unwarrantedly, it will cause a breach of confidentiality of the records. So it must be kept in a systematic way of preservation. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** It's great to know everything that happened in the present and future to make any claim in personal and public domains. Yes, I am more productive if I use this record for ethical and disciplined decision-making. ### 7. Best Records Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Abid M. | Branch Operations Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 02, 2023 **What do you like best about Tyler Enterprise Records Management?** I am using this software from last 1 year and found it very helpful in managing my record. You can easily manage your record the way you like as it is very flexible and easy to use. This solution reduce manual working and digitally transform your record keeping and management. **What do you dislike about Tyler Enterprise Records Management?** its a complete solution with all the essential features and i have not found any thing which i dislike. I will be more delightful if they add some more amazing features and functions in this incredible record management system. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Record Management reduce manual working, simplify the scanning and record searching is very quick and easy. It reduce the risk in your operations and also streamline work with third parties. ### 8. Makes document management easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Kshitij J. | Technical Support Team Lead, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 24, 2023 **What do you like best about Tyler Enterprise Records Management?** Record Management makes document handling easy to manage. Their support team is great and the software is super easy to use. You can also generate custom reports. **What do you dislike about Tyler Enterprise Records Management?** No major issues that I can think of, the frequency of updates is a slight inconvenience but nothing that will put off the general user. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Document and information management all in one place. ### 9. Best price product. **Rating:** 4.5/5.0 stars **Reviewed by:** Parmod A. | Manager Sales (Enterprise) - South India, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 23, 2024 **What do you like best about Tyler Enterprise Records Management?** Efficient, cost effective, regulatory compliance **What do you dislike about Tyler Enterprise Records Management?** Storage, equipmentt, overload sometimes, extraction time **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** It help Protecting vital information, cost saving, Improving efficiency, controlling the growth of records etc. ### 10. Good to maintain records **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal S. | Senior Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 15, 2023 **What do you like best about Tyler Enterprise Records Management?** Very helpful tool to maintain the records. **What do you dislike about Tyler Enterprise Records Management?** As of now nothing much to neglect the Record Management. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** By using this we are able to save our Documents and information, whether structured or unstructured, can be accessed by people within the organization. ### 11. Make work easier with Record management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyansh J. | SDE II, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 04, 2023 **What do you like best about Tyler Enterprise Records Management?** This tool helps organize records, find them easily when required and share at the go. Helps business run smooth and quickly get the required details. **What do you dislike about Tyler Enterprise Records Management?** As such no problem with this tool. This tool is doing the intended work **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Secure store, quick search and easy to share ### 12. Vital tool for record management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 02, 2023 **What do you like best about Tyler Enterprise Records Management?** Keeping documents and maintenance in one place. By keeping everything in one place, I can easily access, update and share documents and maintenance with others. **What do you dislike about Tyler Enterprise Records Management?** Every time I opened the app, there was a new update waiting. I DON'T know why they can't fix everything at once. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Goodbye to tedious work. Just scan documents and find them in a snap. No more hassle, no more risk. Record management makes life easier and my work faster. ### 13. Record management review **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya S. | Associate Software Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 02, 2023 **What do you like best about Tyler Enterprise Records Management?** Control the generation and growth of record Cut costs **What do you dislike about Tyler Enterprise Records Management?** No downside as of now. It js good and easy to use **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Consolidated record is the main benefits ### 14. Product review **Rating:** 5.0/5.0 stars **Reviewed by:** Susanna S. | Physician Assistant Certified, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 02, 2023 **What do you like best about Tyler Enterprise Records Management?** It helps to keep things v well organized **What do you dislike about Tyler Enterprise Records Management?** Not many downsides good program. Slow processing **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Keeps records organized ### 15. RM Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 02, 2023 **What do you like best about Tyler Enterprise Records Management?** Ease of access and easy to grasp domain capabilities **What do you dislike about Tyler Enterprise Records Management?** Least known in some countries which might help **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Organizing data effectively ### 16. Amazing product by Tyler Technologies **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam C. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2023 **What do you like best about Tyler Enterprise Records Management?** Support, Easily accessible the record online. Easy to use and great functionalities. **What do you dislike about Tyler Enterprise Records Management?** Updates, i needed to updated the software many times. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Records management becomes so easier. I can the records publicly online from anywhere. ### 17. Great product - Just **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Records Management?** Centralized system that allows for us to run 95% of our business processes through. It has streamlined the services we offer the public. **What do you dislike about Tyler Enterprise Records Management?** Anytime a new feature comes out, we are unable to implement it due to the original configuration we are on. Apparently, updating the configuration to current best practices isn't something that was taken into consideration throughout the years and now we are behind and can't utilize all the features available. This is somewhat frustrating being an older client with Tyler Tech. For instance, we would love to enable features such as Self Service and upgrade our Eagle Web to it, but are unable to do so because of a configuration in our system done 10 years ago. It would also be great if we could utilize Microsoft tools to handle complex reporting mechanisms through our SQL server that built-in Eagle reports simply can't provide, but XML blobs tend to make this impossible or extremely difficult to parse (I've done it, my computer can just barely handle it...) **Recommendations to others considering Tyler Enterprise Records Management:** If you're a new installation with Eagle, you'll be fine as everything should work great for you. In that regards, it will provide 95% of what you need to accomplish within your office. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** We are able to generate documents such as licenses and FFNs for our customers quickly and efficiently. Due to legislation changes, we are also able to easily update documents with newer language without too much fuss. We are wanting to bring Self Service to our public users as well, but in due time. ### 18. Weld County Clerk to the Board TCM **Rating:** 4.0/5.0 stars **Reviewed by:** Esther G. | Clerk to the Board, Government Administration, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Records Management?** Ability for public to access our records online. **What do you dislike about Tyler Enterprise Records Management?** Upgrades tend to result in bugs that take development a fair amount of time to prioritize and resolve. **Recommendations to others considering Tyler Enterprise Records Management:** Network as many of our organization divisions as you can upfront so you can fully utilize all of the features for public consumption. **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** Paperless packets for public meetings, historic records retention, and public data access. ### 19. Tyler Recorder is the most user friendly program I have seen **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 23, 2018 **What do you like best about Tyler Enterprise Records Management?** The support is awesome. I thought we were a main customer when I was first elected. Then I came to a conference as was astonished at the amount of people you provide service to **What do you dislike about Tyler Enterprise Records Management?** Having to use Bridgepay in order to use through your system **What problems is Tyler Enterprise Records Management solving and how is that benefiting you?** It records all of our land record with ease - [View Tyler Enterprise Records Management pricing details and edition comparison](https://www.g2.com/products/tyler-enterprise-records-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-18+12%3A06%3A56+-0500&secure%5Bsession_id%5D=256eaf6a-6c5d-4619-8b17-4c8fec8b5034&secure%5Btoken%5D=1538e35164560af763c983df02b6ff8918049274661d4a8f4d5b8b03488ee133&format=llm_user) ## Tyler Enterprise Records Management Features **Request Management** - Online Forms - Workflow Assignment - Payment Processing - Public Database - Common Documents - Digital Storage - Role-Based Permissions - Audit Trail **Workflow Management** - Automated Reminders - Communication Tools - Cross-Department Collaboration **Reporting** - Dashboards - Basic Reporting ## Top Tyler Enterprise Records Management Alternatives - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (725 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.5/5.0 (643 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) - 4.7/5.0 (517 reviews)