# Ecomchain Reviews **Vendor:** eComchain **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 33 ## About Ecomchain eComchain is Cloud-based eCommerce platform hosted on AWS. Its unique offering is its B2B2C model, first of its kind for Manufacturers, Distributors / Dealers and end Consumers for various verticals of the business. With eComchain, a manufacturer can reach out to a network of dealers and distributors on the eComchain's B2B eCommece platform. These network of dealers and distributors can in turn reach out to their end consumers through their branded specialized sites on the same eComchain platform hosted by the manufacturer. ## Ecomchain Pros & Cons **What users like:** - Users praise Ecomchain for its **real-time ERP integration** , enabling seamless data synchronization and efficient multi-vendor management. (2 reviews) - Users appreciate the **ease of use** of Ecomchain, facilitating effortless inventory management and B2C marketing. (2 reviews) - Users value the **real-time ERP integration** of Ecomchain, enhancing inventory management and reducing manual errors effectively. (2 reviews) - Users value the **quick setup** of Ecomchain, benefiting from seamless integration and efficient automation features. (2 reviews) - Users appreciate the **robust customizability** of Ecomchain, which enhances efficiency and streamlines complex e-commerce processes. (1 reviews) - Customization Options (1 reviews) - E-commerce Services (1 reviews) - ERP Integration (1 reviews) - Flexibility (1 reviews) - Process Simplification (1 reviews) **What users dislike:** - Users face a **steep learning curve** with Ecomchain, as navigation and setup are often confusing and time-consuming. (2 reviews) - Users find the **confusing admin dashboard** and lack of intuitive navigation frustrating, impacting overall efficiency and productivity. (1 reviews) - Users find the **high complexity** of Ecomchain challenging, particularly during the initial setup and interface navigation. (1 reviews) - Users face **inadequate training** with Ecomchain, experiencing navigation issues and a steep learning curve for vendors. (1 reviews) - Users find the **interface issues** challenging, particularly during initial setup and in terms of user-friendliness. (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) - Onboarding Challenges (1 reviews) - Time-Consuming (1 reviews) ## Ecomchain Reviews ### 1. Robust ERP Integration, Needs UI Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Dayna Koch . **Reviewed Date:** February 07, 2026 **What do you like best about Ecomchain?** I really like the native, real-time ERP integration that Ecomchain offers. Unlike other platforms that need third-party middleware, it has pre-built integrations with top ERP systems. This makes B2B and multi-vendor tools truly functional for enterprise businesses by syncing data instantly without manual entry. For B2B portals, it means everything from inventory to customer-specific pricing syncs instantly, avoiding manual errors. For multi-vendor marketplaces, it centralizes vendor data and ensures accurate payout tracking. Additionally, the AI-powered setup and workflow automation are fantastic. The AI site builder uses industry specifics to generate customizable templates quickly, cutting launch time significantly. Its AI tools automate workflows, learning over time to reduce administrative work efficiently. The AI-driven catalog management for multi-vendor marketplaces auto-tags and categorizes products, saving a ton of manual effort. These features together save time and make managing complex e-commerce setups much smoother. **What do you dislike about Ecomchain?** I dislike the admin dashboard bloat. Critical B2B/multi-vendor features like vendor catalog approval and commission calculations are buried in nested, non-intuitive menus, making navigation a hassle. There’s no customizable admin workspace, which means I waste 10–15 minutes a day on navigation alone. Also, the vendor portal has a steep learning curve. Third-party vendors struggle with basic tasks like bulk SKU uploads and order status tracking. There's a lack of guided onboarding, causing a flood of vendor support tickets. The B2B buyer portal has UX inconsistencies, making it confusing for buyers who interact with both B2B and DTC storefronts, requiring extra brand alignment work. **What problems is Ecomchain solving and how is that benefiting you?** I use Ecomchain to build B2B e-commerce portals with real-time ERP integration, eliminating manual data entry and inventory errors. It also powers multi-vendor marketplaces, automating workflows and enhancing revenue from third-party suppliers. AI tools cut setup time and reduce admin tasks significantly. ### 2. Revolutionizing B2C Marketing with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Ruhiya A. **Reviewed Date:** February 01, 2026 **What do you like best about Ecomchain?** I use Ecomchain for online businesses, particularly for B2C. It makes marketing easy for B2C businesses and has new technology that benefits both business-to-business and business-to-consumer models. It makes it easier for property dealing by providing templates for B2B and B2C interactions. I find it easy to set up, and the fact that it's new and better for us adds value. **What do you dislike about Ecomchain?** I think the new version of AI in Ecomchain should improve and be better. **What problems is Ecomchain solving and how is that benefiting you?** I use Ecomchain for B2C marketing, and it simplifies creating templates for both B2B and B2C dealings. ### 3. Effective Inventory Management, Challenging Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Charan K. | Junior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Ecomchain?** I like how easy Ecomchain makes it to handle inventory for my business. It helps me identify any inventory mismatches and updates my inventory in real time while keeping an easy track. **What do you dislike about Ecomchain?** Setting it up is very hard during the first time and the interface is not much user friendly and sometimes it could be very complex to handle. **What problems is Ecomchain solving and how is that benefiting you?** Ecomchain helps me identify stock mismatches, update inventory in real-time, and keep track easily. ### 4. Unleashing the Potential of Ecomchain **Rating:** 4.5/5.0 stars **Reviewed by:** Oumaima A. | Chargée d'étude, suivi et contrôle des projets GAG, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Ecomchain?** One of the aspects that makes Ecomchain remarkable is its adaptability. It empowers businesses regardless of their size to effortlessly build and oversee their e commerce platforms. Whether you're a startup or an established enterprise Ecomchain provides a range of tools and customization choices that can be personalized to meet your specific requirements. **What do you dislike about Ecomchain?** The pricing model offered by Ecomchain might not be the fit, for every business, especially small startups or businesses with budgets. When compared to e commerce solutions in the market some may find that Ecomchains pricing structure is relatively higher. This could potentially discourage cost businesses those that are still, in their early stages. **What problems is Ecomchain solving and how is that benefiting you?** Ecomchain strives to provide an pleasant shopping experience, for my customers. Its interface is designed to be user friendly with navigation and a responsive layout. Ecomchain ensures that my customers can effortlessly explore products, place orders and keep track of their purchases. Moreover the platform includes features, like personalized recommendations and customer reviews enhancing the shopping experience with a personal touch. ### 5. Ecomchain - Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ritesh G. | City Head Micro Fulfilment, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Ecomchain?** Ecomchain is a AWS based ecommerce platform, it provide B2C and B2B ecommerce model for distributors, Consumers and Manufacturers. Ecomchain has wide network of B2B players on its platform which helps to connect with multiple vendors and to have best ssrvices. Ecomchain has a customisable layout which is helpful for uploading product information and has a very easy to use Order Management system. Its Chatbot features helps customers to get their queries resolved in less time without hassel. **What do you dislike about Ecomchain?** New features implementation TAT is high which results in loss of opportunity, Some premium features are costlier than other platforms. Proper support documentation need to be provided for smoother training purpose. **What problems is Ecomchain solving and how is that benefiting you?** Ecomchain has helped us in properly managing our orders and fulfilling them as per the customer requirement. Its B2B model helped to connect with multiple vendor to get better quality product at competitive price. EcomChain's Aguemented reality based Try it feature helped our customer to choose right product for themselves. ### 6. Feature rich product with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Ecomchain?** The staff at Ecomchain were very responsive and went over and beyond to meet timelines. **What do you dislike about Ecomchain?** Ecomchain was missing what we believed would be some basic features in comparison to what came "out of the box" that would need to be customized and paid for. **What problems is Ecomchain solving and how is that benefiting you?** n/a Developed a user-friendly platform for our franchisees to use for all of our in-store technology ### 7. eComchain the most useful e-commerce platform **Rating:** 4.0/5.0 stars **Reviewed by:** James W. | Bachelor of Business Administration (BBA), Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Ecomchain?** I am impressed by the eComchain e-commerce platform because it guarantees that my requirements are available from the first moment and, if for some reason they were not there they would go ahead and develop them at a fixed cost and term **What do you dislike about Ecomchain?** I do not like it that it is quite heavy in its characteristics and functionalities, the time needed to train yourself is longer than other products, however, once we understand it, we have a great time. **Recommendations to others considering Ecomchain:** We agree that if you are interested in an e-commerce platform that is grounded in functions-rich SaaS with a dynamic team to help you at every step of your eComchain e-commerce journey, it is the product you should consider. **What problems is Ecomchain solving and how is that benefiting you?** After implementing e-commerce solutions such as Magento, which implies a great extension, customization and practically without support we find eComchain.com through mutual contacts. The eComchain product has been carried out around a B2B2C business model, as a unique solution to which it connects and includes several levels of supply chain from suppliers to end users, providing customized e-commerce sites for various levels. ### 8. eComchain's features and functionalities are the best I have seen so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Ecomchain?** eComchain's team ensures the our requirements were available out of the box and if they were not there for some reason they would go ahead and develop them for us at a fixed cost and fixed time frame. **What do you dislike about Ecomchain?** Since its a pretty heavy on its features and functionalities time taken to self-train is more than other products - however once we get an understanding, we definitely had a great time. **Recommendations to others considering Ecomchain:** If you are interested in a feature rich SaaS-based eCommerce platform with dynamic vibrant team to assist you at every step of your eCommerce journey, eComchain is the product you need to consider. **What problems is Ecomchain solving and how is that benefiting you?** We did not have an online presence since our business began - atleast now we have some online presence even if there are not many products on the site because we are still trying to figure out the GST (Taxes) and shipping logistics for online stores. ### 9. Amazing ecommerce solution with easy onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammed N. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Ecomchain?** eComchain team literally handholds us right from website setup to going live. And continues their support even for minute updates we had. **What do you dislike about Ecomchain?** Since we had everything done for us by eComchain team and they are so easy to approach for support, we often does not bother to try to change something on site ourselves. **Recommendations to others considering Ecomchain:** This team is a blessing for anyone one who needs support for online business. **What problems is Ecomchain solving and how is that benefiting you?** Selling online has always been a no man's land for us. eComchain cleared the air for us and opened our doors to online business. ### 10. A complete solution for stepping to online business **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammed S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2019 **What do you like best about Ecomchain?** We were alien to online business. Had no idea whatsoever how things work. eComchain helped us literally hand holding. All the process, starting from Requirement gathering was done with such professionalism. **What do you dislike about Ecomchain?** eComchain does not have a detailed support documentation. We have to contact them for any complex updates on our store. **What problems is Ecomchain solving and how is that benefiting you?** We were new to online business. We had no idea where to start. eComchain negated all these questions we had and helped us launch our online business with ease. ### 11. Helped me overcome my challenges when starting online business **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammed A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Ecomchain?** Ecomchain team always stick to their plan and deliver what they promise within the deadline. Everything was on plate during delivery. **What do you dislike about Ecomchain?** Ecomchain does not have much documentation if we have to something by ourselves, however their support team is always there for an kind of assistance. **What problems is Ecomchain solving and how is that benefiting you?** We had various pain points and were confused with how to take our business online. Ecomchain helped us and showed us the way. ### 12. Awesome solution. All on one package. **Rating:** 4.5/5.0 stars **Reviewed by:** Siddique U. | Regional Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Ecomchain?** Almost all of the features that we were searching for where present within Ecomchain out of the box. Had no worries on development time as it was already built in. **What do you dislike about Ecomchain?** There is lack of advanced knowledge base, we find it difficult sometimes to follow the procedures. **What problems is Ecomchain solving and how is that benefiting you?** Basically our business online. We had not much of a presence online, we were able to spread our business using eComchain. ### 13. Amazing features with super fast website **Rating:** 4.0/5.0 stars **Reviewed by:** Rajesh M. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Ecomchain?** Even with tremendous amount of features, the frontend store loads lightning fast unlike other solutions we have used in past. **What do you dislike about Ecomchain?** Its knowledge base. Mainly because of huge list of features we are unable to trackdown from the support documents. **What problems is Ecomchain solving and how is that benefiting you?** Online Lead conversion. ### 14. All in One Ecommerce platform, with a bit extra of what you need **Rating:** 4.5/5.0 stars **Reviewed by:** Rajan K. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Ecomchain?** Ecomchain's features is never ending list. Almost all the custom requirements one may need would be already available in Ecomchain. **What do you dislike about Ecomchain?** The long feature list!! There are tons of features you may not need which is there even if you need it or not. **What problems is Ecomchain solving and how is that benefiting you?** Online business. No commission related disputes or inventory issues which we face while we were selling on a market place. ### 15. Great product with a range of features not offered by other similar products in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Faisal M. | Executive Assistant to CEO, Consumer Electronics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2018 **What do you like best about Ecomchain?** We have been in the brick and mortar business of selling electronic goods the past 25+ years. We had to get our feet wet in the eCommerce space to stay competitive. Picking eComchain as our Cloud-based eCommerce platform has been one of the best decisions we made in the past few years. Our customers have been able to relate with our brand of products and this has helped us grow our business exponentially. **What do you dislike about Ecomchain?** Before we implemented eComchain, we received quotes from few others like Shopify, Magento partners and even thought of implementing Wix or Woo commerce internally. Personally we disliked all those products as it did not have the functionalities and features offered by eComchain. There's nothing we dislike about eComchain. **Recommendations to others considering Ecomchain:** 10 out 10 for the platform, its features and its amazing team with tons of experience, having implemented Enterprise eCommerce in the past. **What problems is Ecomchain solving and how is that benefiting you?** We needed to be ahead of the competition by increasing our in-store and online sales. With eComchain we have improved our branding considerably and increase our online presence as well. Fact that its hosted on Amazon's Cloud-platform, we have never seen a down time of our site in the past 18+ months. ### 16. Legendary Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chase H. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Ecomchain?** Sandeep and the rest of the eComChain team have worked tirelessly over the past couple of months (mornings & evenings, weekends and holidays) to implement our first e-commerce website for the government. The team at eComChain even spent a week out in Virginia Beach to introduce themselves and help us get familiar with their platform. We have been live for a couple weeks now and any additional changes needed for the site they have jumped on right away. Would recommend the eComChain because of their legendary customer service and the product’s ease of use. **What do you dislike about Ecomchain?** I have had the opportunity to work with the team at eComChain for a couple months now and currently do not have any dislikes or negative experiences. **Recommendations to others considering Ecomchain:** N/A **What problems is Ecomchain solving and how is that benefiting you?** Our company is reaching a whole new set of government customers now that we have the ability to create an online ordering system. Our company is winning new contracts and seeing new revenue streams for e-commerce sites. ### 17. Amazingly scalable features on a Cloud platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2018 **What do you like best about Ecomchain?** A lot of thought has gone into designing and developing this scalable Cloud platform that's being used by manufacturers at various levels, given that its a B2B2C model - a perfect fit in the manufacturing world. **What do you dislike about Ecomchain?** There's nothing I could find that does not suit my requirements - hence no dislikes. **Recommendations to others considering Ecomchain:** If you are looking for a scalable platform connecting your business to a dealer network and then connecting them via specialized branded sites to their end users, eComchain is the platform of choice, as there's no other platform in the market. **What problems is Ecomchain solving and how is that benefiting you?** Being able to provide an eCommerce platform to our customers with enhanced AI and user experience. ### 18. Fantastic Product ! **Rating:** 5.0/5.0 stars **Reviewed by:** Nithin K. | Administrator, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Ecomchain?** eComchain perfectly fits our model of B2B2C, although we haven't officially ventured in to the B2B space as soon as we thought. With this unique B2B2C platform offered by eComchain, we were able to invite our dealers to setup their own B2C branded sites, which increased our sales channels and revenue. **What do you dislike about Ecomchain?** There's nothing to dislike about this product because there's no other product or platform that offers B2B2C functionalities. **Recommendations to others considering Ecomchain:** If you are looking for a platform that's easy to use and administer with 10 times more features offered compared to other platforms out there, eComchain is the platform for you. **What problems is Ecomchain solving and how is that benefiting you?** Increasing sales channels and revenue has been very easy with eComchain. A lot of the features related to Order Management, Quote Management, multiple SKU with Warehouse management including Purchase Order Management are some of the highlights of this product. ### 19. Amazing new features with AI has helped us increase our online sale revenue **Rating:** 5.0/5.0 stars **Reviewed by:** George M. | Web Administrator, Cosmetics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2018 **What do you like best about Ecomchain?** eComchain's AI and Try it On feature has helped us increase our Online Sale revenue by nearly 300% in just 6 months. **What do you dislike about Ecomchain?** What's there to dislike when we are able to use great features that are not available in many of the other competing products like ATG, Shopify or Magento ? No Dislikes for the moment. **Recommendations to others considering Ecomchain:** If you are looking for the state-of-the-art latest in eCommerce, then eComchain is the platform for you. **What problems is Ecomchain solving and how is that benefiting you?** In the Jewelry business, customers are not able to figure out how some of the ear rings or necklace look on them. With eComchain's Try it On feature, customers are able to upload their own image, drag and drop the necklace (for eg.) from the catalog and superimpose it on their image to see how it looks. That's an AMAZING feature to have !! ### 20. Implementing eComchain increased our sales revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Ecomchain?** eComchain's B2B2C model first very well with our business, allowing our dealers and retailers to setup specialized branded sites on the same platform where we have a B2B site hosted for the Dealers / Retailers **What do you dislike about Ecomchain?** eComchain is a great platform and it takes time to pick the various features and functionalities - we are sure all these features will be useful for us to streamline our business. **Recommendations to others considering Ecomchain:** If you are looking for scalable B2B2C features, eComchain is the product for you. **What problems is Ecomchain solving and how is that benefiting you?** Reaching out to Dealers / Retailers has become easy. ### 21. All in one solution for increasing business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Ecomchain?** Site features are so flexible that I could review my orders, add/update items, change settings and preferences as admin all the time with ease of use. My site became so colorful and attractive with site building options. I am having many visits from our customers. Now I can send promotions and coupons as the customer sign ins are in progress. Thanks a lot for your service. **What do you dislike about Ecomchain?** At this moment, everything is working well. I see no problems in site management and development. **Recommendations to others considering Ecomchain:** It is easy to use and reliable for your business. **What problems is Ecomchain solving and how is that benefiting you?** Business is picking up, more customers are visiting site. Customers are having full information about our menu and prices. We are recommending and encouraging customers to order online by giving coupons and discounts. ### 22. Great platform with great service **Rating:** 5.0/5.0 stars **Reviewed by:** Sunita M. | Administrator, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Ecomchain?** Very easy to use with intuitive admin dashboard where we could create a site, add products to the catalog and customize the site using Site Builder tool to launch our amazing storefront in less than 3 days. eComchain has a range of features at the Product level and their drag & drop features using Site Builder, that creates a striking landing page, is the USP of this platform. **What do you dislike about Ecomchain?** There's nothing I could find that I did not like about this product. **Recommendations to others considering Ecomchain:** Looking to setup a storefront with a bunch of features, eComchain is a highly recommended platform. **What problems is Ecomchain solving and how is that benefiting you?** A site that stands out compared to our customers. Using SeComchain's Site Builder we were able to build a great landing page. ### 23. Our customers get the best shopping experience after we moved over to this platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2018 **What do you like best about Ecomchain?** eComchain has the features that we have been looking for our valued customers. Our customers are able to drag and drop the chains and necklaces to the personal images they uploaded giving them a chance to see how it would look on them before buying the product. That's what makes eComchain stand apart from rest of the platforms we have worked on. **What do you dislike about Ecomchain?** There's nothing to dislike about this great team of professionals. **Recommendations to others considering Ecomchain:** If you are looking to increase online revenue quickly, eComchain is the platform for you. **What problems is Ecomchain solving and how is that benefiting you?** Online business has done well with eComchain as our eCommerce platform. ### 24. Taking us to the next level in Digital Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2018 **What do you like best about Ecomchain?** eComchain team was very quick and helpful in getting our site up and running in less than 2 weeks. With a wonderful design and amazing camaraderie among their team members, we got a site that accepts payments for various offerings we have on our site. **What do you dislike about Ecomchain?** There's nothing to dislike about a professional organization and platform like eComchain. **Recommendations to others considering Ecomchain:** If you are looking for an exemplary service model with amazing list of features, eComchain is the product for you. **What problems is Ecomchain solving and how is that benefiting you?** We did not have a portal or a website to begin with. Neither did we have a way to increase our revenue. With this website, our visitors are now able to donate and request special offerings from different parts of the world increasing our revenue as well. ### 25. Website done beautifully **Rating:** 5.0/5.0 stars **Reviewed by:** Chitra I. | Founder/CEO, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Ecomchain?** The design and layout were done brilliantly. Staff crafted the website very impressively and understood the requirements of the customer. They knew exactly what the customer wanted and is looking out for. There services and products are quite inexpensive.The staff is very courteous and polite. **What do you dislike about Ecomchain?** No cons so far. We would like to see more integrations in future. **What problems is Ecomchain solving and how is that benefiting you?** Konnected an education company in Mumbai needed a website to promote the products and services with an intention to solve student-teacher queries. Ecomchain connected the student with the tutors and vice versa on a simple website easily and conveniently at the click of a button. ### 26. Ecomchain delivers what they promise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2018 **What do you like best about Ecomchain?** Our lack of experience in the field of ecommerce was changed by the Ecomchain team .We are able to spread the sanctity and peace of Chirakkalsreekrishna Temple to different parts of the world. The busy lifestyles of people are considered so they can make the temple visit enriching which is what the ecom chain team has helped us achieve **What do you dislike about Ecomchain?** Nothing that comes to my mind. They are a great team to work with. **Recommendations to others considering Ecomchain:** Good product and great service **What problems is Ecomchain solving and how is that benefiting you?** - Ease to donate from anywhere in the world - Avoid lines for booking offerings online by being able to pay online and collecting the same in the temple - Creating awareness and popularity of the temple ### 27. Experienced team of professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Ecomchain?** All the requirements that we discussed with the team was implemented in a timely manner. They took care of special requests with the design of the landing page without using their canned templates as displayed on their gallery page. **What do you dislike about Ecomchain?** There's nothing to dislike about them, when they do a good job. **Recommendations to others considering Ecomchain:** Immensely experienced team. **What problems is Ecomchain solving and how is that benefiting you?** We did not have a website for our business. With eComchain we are able to manage our own site, after the site has gone. We do not even need a technical help at our end, as the eComchain features are very simple to use. ### 28. Great experience with designing our website **Rating:** 5.0/5.0 stars **Reviewed by:** Archana D. | Owner/Director, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2018 **What do you like best about Ecomchain?** Customer service is awesome! They update very regularly **What do you dislike about Ecomchain?** I would like to have access to small edits so I can do it myself **What problems is Ecomchain solving and how is that benefiting you?** Website ### 29. Great Experience ! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley T. | Marketing Executive, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2017 **What do you like best about Ecomchain?** I found the eComchain team to be most responsive and supportive of my ideas. They understand the business processes unlike other organizations I have tried to work with. One can see their professional approach to any business requirements, with a vast amount of 15+ years of experience having implemented 200+ eCommerce sites for Starbucks, TaylorMade, McGrawHill, BIC and many others. **What do you dislike about Ecomchain?** They are too agile and fast for me, which could benefit many others, but not for a laid back person like me. **Recommendations to others considering Ecomchain:** Value for money and immediate ROI **What problems is Ecomchain solving and how is that benefiting you?** A facelist to our existing site and be able to provide a lot of back office functionalities such as being able to Manage Quote, Orders and email workflows - eComchain has all those functionalities which others like them do not have. ### 30. Best template for on line showcase and transactions **Rating:** 4.0/5.0 stars **Reviewed by:** Merrimac D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Ecomchain?** How easy it is to upload photos, change prices and add SEO search terms **What do you dislike about Ecomchain?** I do not like the shopping cart check out process -think it could be easier **What problems is Ecomchain solving and how is that benefiting you?** Ecommerce is much easier. Keeping our website updated is much less time consuming. ### 31. Digital Marketing and Sales Director **Rating:** 4.5/5.0 stars **Reviewed by:** Joe M. | Internet Director, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2017 **What do you like best about Ecomchain?** Great team with excellent communication and customer first mentality. The platform is robust with easy to use controls. **What do you dislike about Ecomchain?** As they are evolving the solution there are always bugs to be found. However, they are always quick to resolve. **What problems is Ecomchain solving and how is that benefiting you?** I can build on the platform knowing that specialized solutions for my customers are possible when needed. ### 32. Cloud-Commerce is the way to go !! **Rating:** 5.0/5.0 stars **Reviewed by:** Shasta B. | Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2016 **What do you like best about Ecomchain?** An excellent platform that meets our day to day retail needs. Found the team @ eComchain to be courteous, amazing knowledge and always there to help 24X7. I evaluated other platforms such as shopify, BigCommerce, PrestaShop and many others, before we picked eComchain. There are plenty of features and functionalities offered by eComchain that's not offered by many others who have been in the industry 10+ years, such as Subscription-based order process, integration to custom tax calculations important for our business in Australia, Shipping Charges that let us pick for Australia Post and many others. **What do you dislike about Ecomchain?** Since its a new product in the market, there are growing pains, however this product will definitely deliver and work very well for small to mid-size fledgeling companies like ours. **Recommendations to others considering Ecomchain:** If you are looking for the perfect after go-live support, they are the business to reach out to. They have responded to my emails in 5 mins and attended to my calls late in the nights and early morning. Very happy to have picked eComchain for our eCommerce site. **What problems is Ecomchain solving and how is that benefiting you?** Be able to keep track of the stock in our inventory, templates that are manageable on the landing page, ease of catalog management along with image management. We got all these features in eComchain. ### 33. Great platform for B2B2C merchants **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2016 **What do you like best about Ecomchain?** The platform has been built around the standard processes for Small-to-mid size businesses. Rich in features and functionalities, allows manufactures (for eg.) invite Distributors and Retailers to share the same eCommerce platform and personalize their own respect sites, resulting in a cost-effective platform at the same time increasing revenue for multiple organizations. Once the eCommerce platform is completely setup, businesses can almost leave it alone and just let it sell, bring in revenue at multiple levels on the same platform. **What do you dislike about Ecomchain?** Since the concept of this B2B2C is new, every business who plan to use this application will need some hand holding from the eComchain pre-sales consultant for a couple of hours, before going live with an exemplary strikingly attractive site. **Recommendations to others considering Ecomchain:** If you are interested in a multi-tenant, multi-language robust eCommerce solution on the Cloud, then this product is for you. Reach out to your clients much more easily with greater transparency at various levels. **What problems is Ecomchain solving and how is that benefiting you?** There's not a single eCommerce platform that offers a B2B2C solution. This platform definitely helps manufactures and distributors reach out to their end clients with ease. ## Ecomchain Discussions - [Are you PCI certified?](https://www.g2.com/discussions/pci-certification) - 1 comment, 1 upvote - [What is an SSL certificate and do I need one?](https://www.g2.com/discussions/ssl-certificate) - 1 comment, 1 upvote - [Where are the servers that are used?](https://www.g2.com/discussions/servers) - 1 comment, 1 upvote - [What payment gateways do you offer?](https://www.g2.com/discussions/payment-gateway-types) - 1 comment, 1 upvote - [What is a payment gateway?](https://www.g2.com/discussions/payment-gateways) - 1 comment, 1 upvote - [View Ecomchain pricing details and edition comparison](https://www.g2.com/products/ecomchain/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+12%3A13%3A57+-0500&secure%5Bsession_id%5D=82ff9032-6400-4342-8b5a-b32c54747b85&secure%5Btoken%5D=a22adf2cc6d4f201533887e0b7803b116f34fcf2504e539b2e6eca15c79f5a34&format=llm_user) ## Ecomchain Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Ecomchain Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,927 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,228 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews)