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# BigCommerce vs Ecomchain Comparison - What are their main differences?

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BigCommerceEcomchain[+ Add Product](#)

Reviews

**BigCommerce** [

4.2/5(582)

](https://www.g2.com/products/bigcommerce/reviews#reviews)

**Ecomchain** [

4.7/5(33)

](https://www.g2.com/products/ecomchain/reviews#reviews)

Pricing

**BigCommerce**
Free Trial

**$29.00** Per Month · Core\*

**Ecomchain**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**BigCommerce**
2 months

Based on 189 responses

**Ecomchain**
2 months

Based on 10 responses

Return on Investment

**BigCommerce**
11 months

Based on 165 responses

**Ecomchain**
7 months4 months sooner

Based on 7 responses

Perceived Cost

**BigCommerce**
$$$$$

**Ecomchain**
$$$$$

Average Discount

**BigCommerce**
6%

**Ecomchain**
6%

 ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")

 ![Ecomchain](https://images.g2crowd.com/uploads/product/hd_favicon/1518133260/ecomchain.svg "Ecomchain")

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Pros & Cons

**BigCommerce**
[
Ease of Use (40)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews)[
Customer Support (21)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews)[
Limited Customization (12)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews)[
Expensive (11)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews)

**Ecomchain**
[
B2B (2)
](https://www.g2.com/products/ecomchain/reviews?filters%5Bsentiment_snippet%5D=2438957&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/ecomchain/reviews?filters%5Bsentiment_snippet%5D=2438875&qs=pros-and-cons#reviews)[
Learning Curve (2)
](https://www.g2.com/products/ecomchain/reviews?filters%5Bsentiment_snippet%5D=2438776&qs=pros-and-cons#reviews)[
Confusion (1)
](https://www.g2.com/products/ecomchain/reviews?filters%5Bsentiment_snippet%5D=2438893&qs=pros-and-cons#reviews)

Integrations

**BigCommerce**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7fc3f43ac90cc02bd6c104c8ff002b7/addrexx.jpg "Product Avatar Image")

Addrexx

](https://www.g2.com/products/addrexx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_29b5767fa5f10fe59a5572a596a77f56/akeneo-pim.png "Product Avatar Image")

Akeneo PIM

](https://www.g2.com/products/akeneo-pim/reviews)[
View all
](https://www.g2.com/products/bigcommerce/integrations)

**Ecomchain**
Not enough data

Screenshots

**BigCommerce**
 ![BigCommerce screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/69791/g2-bigcommerce-product-01.png)

**Ecomchain**
 ![Ecomchain screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/107096/87.jpg)

Ratings

Meets Requirements

**BigCommerce**

8.3

8.3492

**Ecomchain**

9.5

9.529

Ease of Use

**BigCommerce**

8.4

8.4495

**Ecomchain**

8.9

8.928

Ease of Setup

**BigCommerce**

8.3

8.3314

**Ecomchain**

8.8

8.820

Ease of Admin

**BigCommerce**

8.4

8.4290

**Ecomchain**

8.8

8.824

Quality of Support

**BigCommerce**

8.3

8.3472

**Ecomchain**

9.6

9.628

Has the product been a good partner in doing business?

**BigCommerce**

8.4

8.4286

**Ecomchain**

9.2

9.224

Product Direction (% positive)

**BigCommerce**

7.9

7.9474

**Ecomchain**

10.0

10.028

Features

E-Commerce Platforms[Hide 133 FeaturesShow 133 Features](javascript:void(0);)

7.7

426

9.1

24

Headless Commerce

Decoupling

7.4(won by default)

85

Not enough data

REST APIs

7.8(won by default)

93

Not enough data

Data Orchestration

7.6(won by default)

90

Not enough data

Customization

7.5(won by default)

103

Not enough data

Extensibility

7.5(won by default)

92

Not enough data

Generative AI

AI Text Generation

7.2(won by default)

53

Not enough data

AI Text Summarization

7.3(won by default)

52

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - E-Commerce Platforms

Autonomous Task Execution

5.2(won by default)

9

Not enough data

Cross-system Integration

6.2(won by default)

11

Not enough data

Adaptive Learning

5.5(won by default)

11

Not enough data

Natural Language Interaction

5.2(won by default)

11

Not enough data

Proactive Assistance

5.3(won by default)

11

Not enough data

Decision Making

5.6(won by default)

11

Not enough data

Accounting Integration

Not enough data

Not enough data

Additional Functionality

Inventory Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reordering

Not enough data

Not enough data

Bulk Ordering

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Customer Touchpoints

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Web/Mobile App Development

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

De-Coupled Front & Back Ends

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Product Configurator

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Abandoned Cart Saver

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Merchandising/Marketing

Storefront Design Tools

7.9

389

9.6(won by 1.7)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Product Visualization

8.3

387

9.2(won by 0.9)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Recommendations / Personalization

7.7

369

8.9(won by 1.2)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Promotions and Discounts

7.9

372

8.8(won by 0.9)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Shopping Cart Abandonment

7.9

351

8.2(won by 0.3)

18

Product Reviews

7.7

349

8.7(won by 1.0)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

SEO

7.9

359

9.2(won by 1.3)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Product Catalog

Content Management

8.3

388

8.8(won by 0.5)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Product Configuration

8.2

376

9.0(won by 0.8)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Product Search and Filtering

8.0

379

9.0(won by 1.0)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Intangible Products

7.9

266

8.9(won by 1.0)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Discount Management

Not enough data

Not enough data

Order Process

Checkout Process

8.5

389

9.1(won by 0.6)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Shipping Options

8.1

379

8.6(won by 0.5)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Tax Display and Processing

8.5

363

9.0(won by 0.5)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Payment Processing

8.8

374

9.3(won by 0.5)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Order Management

8.5

387

9.0(won by 0.5)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Returns / Refunds

8.2

345

8.9(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Retail Inventory Management

8.1

332

8.3(won by 0.2)

21

Multi-Channel Fulfillment

7.8

261

8.9(won by 1.1)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Returns Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Backorder Management

Not enough data

Not enough data

Special Order Management

Not enough data

Not enough data

Payment Options

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Multi-Channel Support

Omnichannel

8.0

320

9.7(won by 1.7)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile

8.0

352

9.9(won by 1.9)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Commerce

7.9

304

9.4(won by 1.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Service

8.0

341

9.2(won by 1.2)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Store Locator

7.7

231

9.2(won by 1.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3rd-Party Store Integration

7.9

245

9.4(won by 1.5)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

B2B

7.6

198

9.2(won by 1.6)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Store

Not enough data

Not enough data

Point of Sale (POS) Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Commerce

Not enough data

Not enough data

Platform

APIs

8.1

297

9.2(won by 1.1)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customization

7.8

368

9.3(won by 1.5)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integrations to Add-on Tools

7.8

340

8.9(won by 1.1)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User Management

8.4

355

9.1(won by 0.7)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Reporting / Analytics

7.9

354

8.8(won by 0.9)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Security

8.6

361

9.7(won by 1.1)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Admin Access Rights

8.6

348

9.3(won by 0.7)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cross Browser Support

8.5

332

9.6(won by 1.1)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Performance and Reliability

8.6

377

9.5(won by 0.9)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Channel Management

Feature Not Available

9.6(won by default)

13

Test-to-Product Migration

Feature Not Available

9.5(won by default)

17

Internationalization

Feature Not Available

9.3(won by default)

14

Mobile Access

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Reviews Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Omnichannel Commerce[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

8.1

33

Not enough data

Reporting

Reports & Analytics

8.3(won by default)

32

Not enough data

Data Transfer Tools

7.9(won by default)

32

Not enough data

Omnichannel Features 

Retail Management

7.9(won by default)

30

Not enough data

POS Integration

7.7(won by default)

27

Not enough data

Social Media Integration

7.8(won by default)

30

Not enough data

Customer Service Integration

8.4(won by default)

29

Not enough data

Marketing Tools

8.4(won by default)

31

Not enough data

E-commerce Integration

8.1(won by default)

32

Not enough data

ERP Integration

8.2(won by default)

27

Not enough data

User Insights

Reviewers' Company Size

[![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews)

BigCommerce

Small-Business(50 or fewer emp.)

77.1%

Mid-Market(51-1000 emp.)

18.8%

Enterprise(\> 1000 emp.)

4.1%

[![Ecomchain](https://images.g2crowd.com/uploads/product/hd_favicon/1518133260/ecomchain.svg "Ecomchain")](https://www.g2.com/products/ecomchain/reviews)

Ecomchain

Small-Business(50 or fewer emp.)

48.3%

Mid-Market(51-1000 emp.)

51.7%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

77.1%

48.3%

Mid-Market

(51-1000 emp.)

18.8%

51.7%

Enterprise

(\> 1000 emp.)

4.1%

0%

Reviewers' Industry

[![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews)
BigCommerce

Retail

20.0%

Apparel & Fashion

6.0%

Marketing and Advertising

5.0%

Information Technology and Services

3.9%

Consumer Goods

3.7%

Other

61.4%

[![Ecomchain](https://images.g2crowd.com/uploads/product/hd_favicon/1518133260/ecomchain.svg "Ecomchain")](https://www.g2.com/products/ecomchain/reviews)
Ecomchain

Retail

10.3%

Apparel & Fashion

10.3%

Consumer Goods

10.3%

Religious Institutions

6.9%

Cosmetics

6.9%

Other

55.2%

Alternatives

**BigCommerce Alternatives**

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

[
Shopify Plus
](/products/shopify-plus/reviews)

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")

[
SAP Commerce Cloud
](/products/sap-commerce-cloud/reviews)

 ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")

[
Salesforce B2B Commerce
](/products/salesforce-b2b-commerce/reviews)

**Ecomchain Alternatives**

 ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")

[
Shopify
](/products/shopify/reviews)

 ![WooCommerce](https://images.g2crowd.com/uploads/product/hd_favicon/c9dc0ec537e4ff0d05345dda3a3fbefb/woocommerce.svg "WooCommerce")

[
WooCommerce
](/products/woocommerce/reviews)

 ![Ecwid](https://images.g2crowd.com/uploads/product/hd_favicon/ae5cc9f15db514fc87f952059509bfe8/ecwid.svg "Ecwid")

[
Ecwid
](/products/ecwid/reviews)

 ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")

[
Salesforce B2B Commerce
](/products/salesforce-b2b-commerce/reviews)