What I love most about E-goi is that it is an all-in-one marketing platform that combines email, SMS, and automation in a simple way. It is very intuitive, reliable, and fully GDPR-compliant, which gives us complete peace of mind in managing communication with our partners and community. Review collected by and hosted on G2.com.

The process of validating DNS settings (SPF, DKIM, DMARC) on the panel is sometimes unstable and inconsistent. During setup, the verification of records seemed random, with the same configuration sometimes appearing green (valid) and other times turning red (error) without any changes made, causing some confusion and wasting time in the initial setup. Review collected by and hosted on G2.com.

What I like best about E-goi is that it brings several communication and marketing tools together in one platform. For a sports club such as Sporting Clube da Covilhã, this makes it easier to communicate with members, supporters, partners and the wider community through email campaigns, web push notifications, SMS and social media.

The campaign automation and contact segmentation features are particularly valuable because they help us send more relevant communications instead of treating every contact in the same way. The forms and landing pages can also make it easier to collect new supporters, newsletter subscribers and potential donors. Review collected by and hosted on G2.com.

The main aspect I dislike about E-goi is that the platform offers so many features that it can feel overwhelming at first. New users may need some time to understand the contact structure, segmentation, automations, integrations and reporting tools. Review collected by and hosted on G2.com.

E-goi has been an essential tool for our communication with the community. The drag-and-drop interface greatly facilitates campaign creation, saving the team's time and allowing even those without technical experience to participate in the process.

Specific benefits:

Integrations: The connection with other tools we use (such as Google Workspace) streamlines the workflow.

Pricing/ROI: The nonprofit version is a huge differentiator for third-sector organizations, allowing us to expand our reach without compromising the budget.

Support: Whenever we needed it, the service was quick and attentive, helping to resolve practical doubts.

AI/Intelligence: Automation and intelligent segmentation features can help us personalize messages and increase engagement. Review collected by and hosted on G2.com.

Despite being a very useful platform, some points could be improved:

Learning curve: Some advanced features require time to understand and configure correctly.

Portuguese interface: Although intuitive, certain technical terms could be clearer for beginner users.

Integrations: Not all integrations we use in the third sector are available natively, which sometimes requires alternative solutions.

Automation: The configuration of automatic flows could be more simplified, especially for those without prior experience.

Reports: The reports are good, but they could offer more customization and visualization options. Review collected by and hosted on G2.com.

It is a very intuitive platform, the loading of contacts is quite user-friendly, Review collected by and hosted on G2.com.

The email marketing platform is quite intuitive, as is the email builder. It falls a bit short on email templates, but nevertheless, its functionality is very good. We have not explored the integrations or the other features, which we hope are of very good quality like the email feature. Review collected by and hosted on G2.com.

Intuitive, easy to understand, and delivers what it promises. The integration with my store was super simple, in just a few clicks. In terms of performance, I'm still in the early testing stages, but the little I've experienced so far gives me some confidence. As for the prices, there are options for everyone, which is positive because there are those who are just starting and still don't know if the investment will be worth it.

The support was quick, precise, and attentive. I haven't tested the AI yet. Review collected by and hosted on G2.com.

At first, it is not easy to understand the plans: there are many extra options, and it becomes difficult to decide, especially for those who can spend little money. Review collected by and hosted on G2.com.

E-goi allows us to do much more than just send emails. The ability to centralize different communication tools on a single platform, segment audiences, automate processes, and track campaign performance makes our work simpler, more organized, and effective. For Padrinhos do Mundo, this translates into more consistent communication with sponsors, volunteers, partners, and supporters, helping us create closer and more personalized relationships. The E-goi Support program has been an asset, enhancing our mobilization capacity and giving more visibility to our mission. Review collected by and hosted on G2.com.

The main improvement we would like to see is the ability to change the name of a campaign after its creation. Other than that, we have no relevant remarks. The platform is quite comprehensive and, although there is an initial learning curve, this is natural considering the diversity of available features. Review collected by and hosted on G2.com.

What we like best about E-goi is the opportunity it gives organizations like ours to access professional communication and marketing tools. Through the E-goi Apoia program, we can start building a more structured relationship with our supporters and partners while gradually exploring the platform’s omnichannel possibilities. Review collected by and hosted on G2.com.

At this stage, we are still getting started with E-goi, so we haven’t used the platform enough to identify any specific aspects we dislike. We are still exploring its features and learning how to make the most of them for our organization. Review collected by and hosted on G2.com.

What we like best about E-goi is how it brings multiple marketing channels together in one platform. Being able to manage email marketing, SMS, automation, and audience segmentation from a single dashboard makes campaign management much more efficient.

The automation features have been especially valuable, allowing us to create customer journeys that run with minimal manual work while keeping our communications personalized. Review collected by and hosted on G2.com.

At the moment, we don't have any major complaints about E-goi. The platform has met our needs well, and whenever we've had questions, we've been able to find the information or support we needed. Overall, our experience has been very positive. Review collected by and hosted on G2.com.

The way it is used differs from other competing platforms and does not require specific technical knowledge. The formatting of the texts is also very simple and automatically adapts when we paste content written in other programs or applications. The versatility of the price is also an advantage compared to other competing products. Review collected by and hosted on G2.com.

I have nothing to point out. Still, it is possible that there are competing products with a more aesthetically appealing interface. Review collected by and hosted on G2.com.

I really like the ease of importing email addresses into E-goi, especially when using an Excel spreadsheet, as everything is done automatically and quickly. The tool is extremely intuitive, not requiring many tutorials, which makes the work process more fluid and effective. I appreciate the various internal features that allow creating layouts and designs for email blasts in a simple way, using artificial intelligence resources. Furthermore, the blasts are very smooth and effective, allowing me to reach a significant number of addresses with just one click. I also like the freedom in design, which allows me to adapt it to my taste and specific needs, considering my target audience. Review collected by and hosted on G2.com.

I use the free plan from E-goi, which already helps me a lot, but I previously had 5000 email addresses to use, and now I am limited to just 100. This hinders a bit, so it would be ideal if E-goi released a bit more for free plan users, really to encourage and enable subscription. Review collected by and hosted on G2.com.