Dynamics 365 Remote Assist Reviews & Product Details

Advanced mixed reality technology is available with Dynamics 365 Remote Assist, which enhances the calibre and efficacy of remote support. This technology supports remote video and phone calls, file sharing, and real-time annotations. Providing remote support without on-site visits lowers travel expenses and downtime. Review collected by and hosted on G2.com.

Technical problems and network outages impact the tool's usability sometimes. Also, additional configuration and customisations are necessary to integrate Dynamics 365 Remote Help with other tools and systems, which is a labour-intensive and complicated process. Review collected by and hosted on G2.com.

Dynamics 365 Remote Assist is an augmented reality tool that allows remote workers to collaborate in well almost real time using VR and augmented reality tech. The tool can be used on a lot of devices, including smartphones, tablets, and with HoloLens headsets.

Remote Assist lets users to share live video and audio feeds with each other, particularly useful for troubleshooting and training purposes, as it allows remote workers to see and hear what their colleagues are seeing and hearing in real-time.

Another useful feature is the ability to annotate and draw on the live video feed, which allows users to highlight specific areas of interest or provide additional instructions. This can be especially helpful when trying to troubleshoot problems or provide guidance on a task.. especially new joinees, trainees etc. This could also be used by educators for example! Maintenance professionals, Healthcare workers, the list is endless. Remote Assist also includes a built-in call recording feature which means you dont need other tools to do this. It can also integrate easily with Power Platform and other enterprise Microsoft products

In terms of usability, Remote Assist is relatively easy to use and navigate. The interface is intuitive, and the tool is designed to be used with minimal training Review collected by and hosted on G2.com.

some users may need to get used to using the mixed reality features, such as the ability to annotate and draw on the live video feed. Even the newness to VR and AR and the UX takes some getting used to. Review collected by and hosted on G2.com.

Dynamics 365 works seamlessly as compared to the other tools, also it is simple and easy to use which every person can get used to and also user can assist any one on the any platform using dynamics 365.user can also initiate a Virtual reality assist , having hololens hardware using dynamics 365. Review collected by and hosted on G2.com.

Nothing to be disliked for dynamics 364 remote assist Review collected by and hosted on G2.com.

Combination of screenshots and video at the same time is the best feature of Dynamics 365 remote assist. Also, HoloLens allows you to have real time and handsfree experience by the help of voice commands. Review collected by and hosted on G2.com.

The license available should be considered with the cost optimisation as Dynamics is very useful application and technology Review collected by and hosted on G2.com.

Best part is availability, security and access requirements.

For connecting we can easily connect with it and be present virtually or nearly to attend any meets. Review collected by and hosted on G2.com.

sometimes its difficult to connect and slow down and lags a bit. Review collected by and hosted on G2.com.

help workers stay flexible at work even though they are away from their devices. Dynamic 365 is a breakthrough that complements the sophistication of the Saas era Review collected by and hosted on G2.com.

when not all of my friends use it, so it can only be used by office workers with advanced technology. wish the speed was even higher with an understandable price Review collected by and hosted on G2.com.

During this covid19 pandemic, working together was made impossible, and this has affected the onsite working. Using Microsoft Dynamic, i was able to solve the following problems:-

01. I was at the client site without being physically present

02. I was able to minimize the covid19 risk

03. Assisting client was made easy using this app Review collected by and hosted on G2.com.

Indeed the pricing as it could appear costlier to many people across globe Review collected by and hosted on G2.com.

It's easy to use. It doesn't have to have multiple clicks. It has a good summary of what is needed in the search. Review collected by and hosted on G2.com.

I still haven't found anything that bothers me when using Dynamics 365 Remote Assist Review collected by and hosted on G2.com.

Very helpful in managing projects be it erp or other things. To provide accessibility to team members Review collected by and hosted on G2.com.

Sone times works slow and laggs a little bit Review collected by and hosted on G2.com.

As it says, its main feature is the user can remotely assist someone, so this device is very helpful in the medical industry, manufacturing, aviation, or anywhere where there is a need of technitian Review collected by and hosted on G2.com.

nothing, just the Hololens 2 price is out of the budget for most people Review collected by and hosted on G2.com.