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AR Collaboration Tools
Dynamics 365 Remote Assist
SightCall
Dynamics 365 Remote Assist-vs-SightCall
Compare Dynamics 365 Remote Assist and SightCall
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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions
Add Product
Dynamics 365 Remote Assist
(17)
4.1
out of
5
Dynamics 365 Remote Assist
By
Microsoft
SightCall
(21)
4.6
out of
5
SightCall
By
SightCall
At a Glance
Star Rating
(17)
4.1
out of
5
(21)
4.6
out of
5
Market Segments
Small-Business (40.0% of reviews)
Information
Small-Business (55.0% of reviews)
Information
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Remote Assist
Star Rating
(17)
4.1
out of
5
Market Segments
Small-Business (40.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Remote Assist
SightCall
Star Rating
(21)
4.6
out of
5
Market Segments
Small-Business (55.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SightCall
Dynamics 365 Remote Assist vs SightCall
Reviewers felt that SightCall meets the needs of their business better than Dynamics 365 Remote Assist.
When comparing quality of ongoing product support, reviewers felt that SightCall is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of SightCall over Dynamics 365 Remote Assist.
Pricing
Entry-Level Pricing
Dynamics 365 Remote Assist
No pricing available
SightCall
No pricing available
Free Trial
Dynamics 365 Remote Assist
No trial information available
SightCall
No trial information available
Ratings
Meets Requirements
8.5
9
9.3
18
Ease of Use
8.5
9
9.4
18
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.0
9
9.4
18
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
7.4
9
9.4
18
Features by Category
Remote Support
Hide 18 Features
Show 18 Features
Not enough data
7.5
5
Administration
Screen Sharing
Not enough data
7.0
(won by default)
5
File Sharing
Not enough data
7.7
(won by default)
5
Session Recording
Not enough data
7.7
(won by default)
5
Unattended Remote Access
Not enough data
9.0
(won by default)
5
Multi - Session Handling
Not enough data
7.3
(won by default)
5
Multi-Monitor Support
Not enough data
Not enough data
Maintenance
Remote Reboot
Not enough data
7.0
(won by default)
5
Remote Printing
Not enough data
6.7
(won by default)
5
Communication
Text Chat
Not enough data
Not enough data
VoIP
Not enough data
Not enough data
Video Conference Call
Not enough data
Not enough data
Screen Annotations
Not enough data
Not enough data
Security
Data Encryption
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Device Support
Mobile Device Access
Not enough data
Not enough data
Multi-Platform Support
Not enough data
Not enough data
Cross-Platform
Not enough data
Not enough data
Performance
Reporting
Not enough data
Not enough data
AR Collaboration Tools
Hide 9 Features
Show 9 Features
8.9
5
Not enough data
Remote Support
Video chat
8.7
(won by default)
5
Not enough data
Live text chat
Not enough data
Not enough data
Ticket submitting
9.0
(won by default)
5
Not enough data
Hardware Integration
Mobile phones
Not enough data
Not enough data
AR glasses
Not enough data
Not enough data
Tablets
Not enough data
Not enough data
Content
Guided content
Not enough data
Not enough data
Content management
Not enough data
Not enough data
AR annotations
Not enough data
Not enough data
Remote Video Support
Hide 8 Features
Show 8 Features
Not enough data
Not enough data
Remote Support - Remote Video Support
Video Control
Not enough data
Not enough data
Live Feed
Not enough data
Not enough data
Video Interaction
Not enough data
Not enough data
Content - Remote Video Support
Content Management
Not enough data
Not enough data
Instruction
Not enough data
Not enough data
Platform - Remote Video Support
Omni-channel
Not enough data
Not enough data
Self-Service
Not enough data
Not enough data
Usability
Not enough data
Not enough data
SAP Store
Hide 7 Features
Show 7 Features
Not enough data
Not enough data
Agentic AI - SAP Store
Autonomous Task Execution
Not enough data
Not enough data
Multi-step Planning
Not enough data
Not enough data
Cross-system Integration
Not enough data
Not enough data
Adaptive Learning
Not enough data
Not enough data
Natural Language Interaction
Not enough data
Not enough data
Proactive Assistance
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Remote Assist
SightCall
Dynamics 365 Remote Assist and SightCall are categorized as
AR Collaboration Tools
Unique Categories
Dynamics 365 Remote Assist has no unique categories
SightCall is categorized as
Remote Support
,
Remote Video Support
, and
SAP Store
Reviews
Reviewers' Company Size
Dynamics 365 Remote Assist
Small-Business
(50 or fewer emp.)
40.0%
Mid-Market
(51-1000 emp.)
26.7%
Enterprise
(> 1000 emp.)
33.3%
SightCall
Small-Business
(50 or fewer emp.)
55.0%
Mid-Market
(51-1000 emp.)
40.0%
Enterprise
(> 1000 emp.)
5.0%
Small-Business
(50 or fewer emp.)
40.0%
55.0%
Mid-Market
(51-1000 emp.)
26.7%
40.0%
Enterprise
(> 1000 emp.)
33.3%
5.0%
Reviewers' Industry
Dynamics 365 Remote Assist
Information Technology and Services
25.0%
Computer Software
12.5%
Non-Profit Organization Management
6.3%
Military
6.3%
Investment Management
6.3%
Other
43.8%
SightCall
Marketing and Advertising
35.0%
Information Technology and Services
15.0%
Consulting
5.0%
Writing and Editing
5.0%
Transportation/Trucking/Railroad
5.0%
Other
35.0%
Alternatives
Dynamics 365 Remote Assist Alternatives
TeamViewer
Add TeamViewer
Streem
Add Streem
Help Lightning
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TeamViewer Frontline
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SightCall Alternatives
TeamViewer
Add TeamViewer
Help Lightning
Add Help Lightning
NinjaOne
Add NinjaOne
AnyDesk
Add AnyDesk
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Discussions
Dynamics 365 Remote Assist Discussions
What you like the most in Dynamics 365?
1 Comment
KK
Its good
Read more
Dynamics 365 Remote Assist has no more discussions with answers
See all discussions
SightCall Discussions
SightCall has no discussions with answers
See all discussions
Ask Dynamics 365 Remote Assist a Question
Contact Dynamics 365 Remote Assist
Ask SightCall a Question
Contact SightCall
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Dynamics 365 Remote Assist
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