# Dynamics 365 Remote Assist vs Streem Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Streem excels in user experience, particularly highlighting its **no-download** feature that allows customers to access the platform via a simple link sent through SMS. This seamless access transforms mobile browsers into powerful diagnostic tools, making it incredibly user-friendly.
- **Users say** that Dynamics 365 Remote Assist offers a unique combination of **screenshots and video** capabilities, which enhances the remote support experience. The integration with HoloLens allows for a hands-free, real-time interaction, making it a strong choice for those who prioritize advanced mixed reality technology.
- **Reviewers mention** that Streem's implementation process is notably quick and intuitive, with many users appreciating the **centralized video and communication** features that allow easy access to recordings and training materials without complex setups.
- **According to verified reviews** , Dynamics 365 Remote Assist is praised for its **seamless integration** across platforms, making it easy for users to assist others regardless of the device being used. This flexibility is a significant advantage for teams working in diverse environments.
- **G2 reviewers highlight** that Streem has a higher overall satisfaction score, with users frequently mentioning its **3D annotation** and high-resolution capture features as standout elements that enhance their remote collaboration efforts.
- **Users report** that while Dynamics 365 Remote Assist is simple to use, it sometimes lacks the same level of customization and flexibility that Streem offers, which can be a drawback for teams with specific workflow needs.



| | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 17 | 83 | 
| **Largest Market Segment** | Small-Business (40.0% of reviews) | Mid-Market (55.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Dynamics 365 Remote Assist

**Not enough data**

### Streem

Pros:
- Ease of Use (17 reviews)
- Easy Setup (14 reviews)

Cons:
- Connectivity Issues (10 reviews)
- Limited Customization (6 reviews)

---
## Ratings Comparison
| Rating | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
  | **Meets Requirements** | 8.5 (9 reviews) | 9.2 (35 reviews) | 
  | **Ease of Use** | 8.5 (9 reviews) | 9.4 (36 reviews) | 
  | **Ease of Setup** | Not enough data | 9.4 (24 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (20 reviews) | 
  | **Quality of Support** | 8.0 (9 reviews) | 9.2 (33 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.6 (19 reviews) | 
  | **Product Direction (% positive)** | 7.4 (9 reviews) | 9.2 (29 reviews) | 

---
## Pricing

### Dynamics 365 Remote Assist

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Streem

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Remote Assist** | N/A | N/A |
| **Streem** | 8.9/10 | 31 |

#### Collaboration Tools

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Screen Sharing** | Not enough data | Feature Not Available | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | Feature Not Available | 
| **Hand Raising** | Not enough data | Feature Not Available | 

#### Meeting Coordination

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Scheduling** | Not enough data | Feature Not Available | 
| **Recording** | Not enough data | 9.3 (20 reviews) | 
| **Participant Permissions** | Not enough data | 8.4 (17 reviews) | 
| **One-Click Join** | Not enough data | 9.1 (16 reviews) | 

#### Software Type

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Mobile** | Not enough data | 9.2 (10 reviews) | 
| **Browser Application** | Not enough data | 8.9 (15 reviews) | 
| **Desktop Application** | Not enough data | 8.7 (14 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Remote Assist** | 8.9/10 | 5 |
| **Streem** | 9.1/10 | 16 |

#### Remote Support

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Video chat** | 8.7 (5 reviews) | 9.7 (10 reviews) | 
| **Live text chat** | Not enough data | Feature Not Available | 
| **Ticket submitting** | 9.0 (5 reviews) | Not enough data | 

#### Hardware Integration

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Mobile phones** | Not enough data | 9.1 (9 reviews) | 
| **AR glasses** | Not enough data | Feature Not Available | 
| **Tablets** | Not enough data | 8.7 (9 reviews) | 

#### Content

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Guided content** | Not enough data | Not enough data | 
| **Content management** | Not enough data | 9.6 (9 reviews) | 
| **AR annotations** | Not enough data | 8.5 (8 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Dynamics 365 Remote Assist** | N/A | N/A |
| **Streem** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools)


**Unique to Streem (3):** [Augmented Reality (AR) SDK Software](https://www.g2.com/categories/ar-sdk), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | Dynamics 365 Remote Assist | Streem | 
|---|---|---|
| **Small-Business** | 40.0% | 21.4% | 
| **Mid-Market** | 26.7% | 55.4% | 
| **Enterprise** | 33.3% | 23.2% | 

### By Industry

#### Dynamics 365 Remote Assist

- **Information Technology and Services:** 25.0%
- **Computer Software:** 12.5%
- **Non-Profit Organization Management:** 6.3%
- **Military:** 6.3%
- **Investment Management:** 6.3%
- **Hospitality:** 6.3%
- **Health, Wellness and Fitness:** 6.3%
- **Construction:** 6.3%
- **Computer Networking:** 6.3%
- **Computer & Network Security:** 6.3%
- **Other:** 12.5%

#### Streem

- **Consumer Services:** 14.0%
- **Oil & Energy:** 10.0%
- **Real Estate:** 8.0%
- **Manufacturing:** 6.0%
- **Utilities:** 6.0%
- **Business Supplies and Equipment:** 6.0%
- **Retail:** 6.0%
- **Airlines/Aviation:** 4.0%
- **Computer Software:** 4.0%
- **Consumer Electronics:** 4.0%
- **Other:** 32.0%

---
## Alternatives

### Alternatives to Dynamics 365 Remote Assist

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews)
- [SightCall](https://www.g2.com/products/sightcall/reviews) — 4.6/5 stars (21 reviews)
- [Help Lightning](https://www.g2.com/products/help-lightning/reviews) — 4.8/5 stars (67 reviews)
- [TeamViewer Frontline](https://www.g2.com/products/teamviewer-frontline/reviews) — 4.3/5 stars (62 reviews)
- [Vuforia Chalk](https://www.g2.com/products/vuforia-chalk/reviews) — 4.4/5 stars (17 reviews)
- [XMReality](https://www.g2.com/products/xmreality/reviews) — 4.5/5 stars (38 reviews)
- [Remote Eye](https://www.g2.com/products/remote-eye/reviews) — 4.7/5 stars (33 reviews)
- [Librestream](https://www.g2.com/products/librestream/reviews) — 4.7/5 stars (13 reviews)
- [Zoho Lens](https://www.g2.com/products/zoho-lens/reviews) — 4.7/5 stars (22 reviews)
- [Trimble Connect](https://www.g2.com/products/trimble-trimble-connect/reviews) — 4.4/5 stars (23 reviews)

### Alternatives to Streem

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56441 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews)
- [Livestorm](https://www.g2.com/products/livestorm/reviews) — 4.4/5 stars (1728 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19116 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18902 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17112 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5833 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Riverside](https://www.g2.com/products/riverside/reviews) — 4.8/5 stars (1732 reviews)

---
## Top Discussions

### Dynamics 365 Remote Assist

- Title: [What you like the most in Dynamics 365?](https://www.g2.com/discussions/51290-what-you-like-the-most-in-dynamics-365) — 1 comment, 1 upvote
  > **Top comment:** "Its good"

### Streem

- Title: [What is stream used for?](https://www.g2.com/discussions/streem-what-is-stream-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "StreemCore is an enterprise no-download video tool that helps companies quickly see what their customers see to reduce support diagnosis and resolution..."
- Title: [What would be the best way to use streem without needing the wifi and use only cellular data?](https://www.g2.com/discussions/37303-what-would-be-the-best-way-to-use-streem-without-needing-the-wifi-and-use-only-cellular-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for reaching out! Sorry to hear you've experienced this issue on cellular data. As with any video/audio software, the best experience is always..."
- Title: [I love the service. Can you have group meetings on streem?](https://www.g2.com/discussions/37300-i-love-the-service-can-you-have-group-meetings-on-streem) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Great question, Danielle. We hear you! This would be a great feature. Even though multi-party Streem is not currently available, we have heard that this..."
- Title: [Is the subscription free?](https://www.g2.com/discussions/37279-is-the-subscription-free) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We have multiple price plans depending on your needs. Check them out here: https://www.g2.com/products/streem/pricing"
- Title: [all set great service](https://www.g2.com/discussions/37201-all-set-great-service) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks, Kimberly! We love hearing this! Keep in touch. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dynamics-365-remote-assist-vs-streem)