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Compare Dynamics 365 Remote Assist and Streem 
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At a Glance
Market Segments
Small-Business (40.0% of reviews)
Mid-Market (51.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Dynamics 365 Remote Assist
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (40.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Remote AssistStreem
Star Rating
(51)4.6 out of 5
Market Segments
Mid-Market (51.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about StreemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Streem excels in video chat functionality, scoring 9.7, while Dynamics 365 Remote Assist received a lower score of 8.7. Reviewers mention that the clarity and reliability of video calls in Streem significantly enhance remote support experiences.
- Reviewers say that Streem's content management feature stands out with a score of 9.6, allowing for seamless organization and access to guided content. In contrast, Dynamics 365 Remote Assist lacks this level of content management, which users find essential for effective collaboration.
- G2 users highlight that Streem's ease of use is rated at 9.4, making it more user-friendly compared to Dynamics 365 Remote Assist's score of 8.5. Users mention that the intuitive interface of Streem reduces the learning curve for new users.
- Users on G2 report that Streem's quality of support is rated at 9.2, indicating a strong commitment to customer service. In comparison, Dynamics 365 Remote Assist's support quality is rated at 8.0, with some users expressing dissatisfaction with response times.
- Reviewers mention that Streem's hardware integration, particularly with mobile phones, scores 9.1, making it highly compatible for users on the go. Dynamics 365 Remote Assist, while functional, does not match this level of mobile integration, which some users find limiting.
- Users say that Streem's meeting coordination features, including recording capabilities rated at 9.0, are superior to those of Dynamics 365 Remote Assist. Reviewers appreciate the ability to easily record sessions for future reference, a feature that is less emphasized in Dynamics 365 Remote Assist.
Pricing
Entry-Level Pricing
Dynamics 365 Remote Assist
No pricing availableStreem
No pricing availableFree Trial
Dynamics 365 Remote Assist
No trial information availableStreem
No trial information availableRatings
Meets Requirements
8.5
9
9.1
30
Ease of Use
8.5
9
9.4
31
Ease of Setup
Not enough data
9.4
19
Ease of Admin
Not enough data
8.9
16
Quality of Support
8.0
9
9.2
28
Has the product been a good partner in doing business?
Not enough data
9.7
15
Product Direction (% positive)
7.4
9
9.1
25
Features by Category
Collaboration Tools
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
9.1
16
Not enough data
8.3
16
Not enough data
9.0
15
Software Type
Not enough data
9.1
9
Not enough data
8.8
14
Not enough data
8.6
13
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Support
8.7
5
9.7
10
Not enough data
Feature Not Available
9.0
5
Not enough data
Hardware Integration
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
8.7
9
Content
Not enough data
Not enough data
Not enough data
9.6
9
Not enough data
8.5
8
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Remote Assist and Streem are categorized as AR Collaboration Tools
Unique Categories
Dynamics 365 Remote Assist has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Remote Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Streem
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
12.5%
Non-Profit Organization Management
6.3%
Military
6.3%
Investment Management
6.3%
Other
43.8%
Consumer Services
15.6%
Oil & Energy
11.1%
Real Estate
8.9%
Manufacturing
6.7%
Utilities
6.7%
Other
51.1%
Alternatives
Discussions
What you like the most in Dynamics 365?
1 Comment
KK
Its goodRead more
Dynamics 365 Remote Assist has no more discussions with answers
all set great service
1 Comment
Official Response from Streem
Thanks, Kimberly! We love hearing this! Keep in touch. Read more
Is the subscription free?
1 Comment
Official Response from Streem
We have multiple price plans depending on your needs. Check them out here: https://www.g2.com/products/streem/pricingRead more
I love the service. Can you have group meetings on streem?
1 Comment
Official Response from Streem
Great question, Danielle. We hear you! This would be a great feature. Even though multi-party Streem is not currently available, we have heard that this...Read more
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