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# Certinia PS Cloud vs Dynamics 365 Project Operations Comparison - What are their main differences?

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Certinia PS CloudMicrosoft Dynamics 365 Project Service Automation[+ Add Product](#)

Reviews

**Certinia PS Cloud** [

4.3/5(674)

](https://www.g2.com/products/certinia-ps-cloud/reviews#reviews)

**Dynamics 365 Project Operations** [

4/5(12)

](https://www.g2.com/products/dynamics-365-project-operations/reviews#reviews)

Pricing

**Certinia PS Cloud**
No pricing available

**Dynamics 365 Project Operations**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Certinia PS Cloud**
6 months

Based on 26 responses

**Dynamics 365 Project Operations**
Not enough reviews yet

Return on Investment

**Certinia PS Cloud**
21 months

Based on 11 responses

**Dynamics 365 Project Operations**
Not enough reviews yet

Perceived Cost

**Certinia PS Cloud**
$$$$$

**Dynamics 365 Project Operations**
Not enough reviews yet

Average Discount

**Certinia PS Cloud**
15%

**Dynamics 365 Project Operations**
Not enough reviews yet

 ![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud")

 ![Dynamics 365 Project Operations](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d2f0a0ea98763ba63746cc59f2377be9/dynamics-365-project-service-automation.png "Dynamics 365 Project Operations")

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Pros & Cons

**Certinia PS Cloud**
[
Ease of Use (63)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1758285&qs=pros-and-cons#reviews)[
Project Management (41)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759161&qs=pros-and-cons#reviews)[
Learning Curve (28)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759150&qs=pros-and-cons#reviews)[
Complex Usability (20)
](https://www.g2.com/products/certinia-ps-cloud/reviews?filters%5Bsentiment_snippet%5D=1759379&qs=pros-and-cons#reviews)

**Dynamics 365 Project Operations**
Not enough data

Integrations

**Certinia PS Cloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91541061d7a6ccf564a2dde149187831/mulesoft-anypoint-platform.png "Product Avatar Image")

MuleSoft Anypoint Platform

](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d554fcefe65894ee5ce15deee9215fc7/oracle-cpq.png "Product Avatar Image")

Oracle CPQ

](https://www.g2.com/products/oracle-cpq/reviews)[
View all
](https://www.g2.com/products/certinia-ps-cloud/integrations)

**Dynamics 365 Project Operations**
Not enough data

Screenshots

**Certinia PS Cloud**
 ![Certinia PS Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1310328/02---Right-resource_-right-time.png)

**Dynamics 365 Project Operations**
No screenshot available

Ratings

Meets Requirements

**Certinia PS Cloud**

8.3

8.3540

**Dynamics 365 Project Operations**

8.5

8.59

Ease of Use

**Certinia PS Cloud**

7.9

7.9543

**Dynamics 365 Project Operations**

7.8

7.89

Ease of Setup

**Certinia PS Cloud**

6.8

6.8340

**Dynamics 365 Project Operations**
Not enough data

Ease of Admin

**Certinia PS Cloud**

7.2

7.2348

**Dynamics 365 Project Operations**
Not enough data

Quality of Support

**Certinia PS Cloud**

8.1

8.1499

**Dynamics 365 Project Operations**

7.8

7.89

Has the product been a good partner in doing business?

**Certinia PS Cloud**

8.4

8.4345

**Dynamics 365 Project Operations**
Not enough data

Product Direction (% positive)

**Certinia PS Cloud**

8.6

8.6526

**Dynamics 365 Project Operations**

5.6

5.68

Features

Resource Management[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

8.0

43

Not enough data

Planning

Resource Definiton

8.2(won by default)

35

Not enough data

Capacity

7.9(won by default)

35

Not enough data

Scheduling

8.2(won by default)

39

Not enough data

Real-Time Data

Not enough data

Not enough data

Optimization

Performance

7.9(won by default)

29

Not enough data

Forecasting

8.0(won by default)

33

Not enough data

Corrections

7.5(won by default)

19

Not enough data

Additional Functionality

Calendar Management

Not enough data

Not enough data

Shop Floor Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Equipment Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Manufacturers

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Historical Database

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Skills Tracking

Not enough data

Not enough data

Utilization Reporting

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

API

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Resource Request

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting/Project Tracking

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

ERP Systems[Hide 143 FeaturesShow 143 Features](javascript:void(0);)

8.5

20

Not enough data

Accounting

AP Automation

8.5(won by default)

13

Not enough data

AR Automation

8.3(won by default)

13

Not enough data

Audit Trail

9.0(won by default)

13

Not enough data

Budgeting / Forecasting

8.0(won by default)

14

Not enough data

Collections Automation

9.0(won by default)

13

Not enough data

Financial Statements

8.2(won by default)

15

Not enough data

Invoice Customization

7.4(won by default)

16

Not enough data

Journal Entries

8.0(won by default)

16

Not enough data

Monitor Cash Positions

8.9(won by default)

11

Not enough data

Multi-Entity / Consolidation

8.2(won by default)

10

Not enough data

Payment Processing

8.5(won by default)

11

Not enough data

Recognition Rules

8.7(won by default)

9

Not enough data

Reconciliations

8.6(won by default)

12

Not enough data

Tags / Dimensions

7.4(won by default)

13

Not enough data

Payments Scheduling

8.5(won by default)

10

Not enough data

Payment Batches

8.2(won by default)

10

Not enough data

Payment Settlements 

8.3(won by default)

12

Not enough data

Payment Methods

8.8(won by default)

10

Not enough data

Business Process Automation

Not enough data

Not enough data

Sales Automation

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Back Office

Allocation

8.5(won by default)

11

Not enough data

Asset Register

8.5(won by default)

11

Not enough data

Lean Management

8.1(won by default)

8

Not enough data

Maintenance

8.5(won by default)

10

Not enough data

Organization Management

8.8(won by default)

12

Not enough data

Payroll

8.3(won by default)

10

Not enough data

Portfolio Mix

8.6(won by default)

11

Not enough data

Purchase Orders

8.9(won by default)

11

Not enough data

Requisition

8.2(won by default)

10

Not enough data

Shift Scheduling

8.5(won by default)

13

Not enough data

Sourcing

8.3(won by default)

11

Not enough data

Status

8.3(won by default)

10

Not enough data

Time & Attendance Tracking

9.2(won by default)

14

Not enough data

Warranty Management

8.3(won by default)

8

Not enough data

Inventory Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Time Off Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Enterprise Asset Management

Not enough data

Not enough data

Sales Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Distribution Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Resource Scheduling

Not enough data

Not enough data

Front Office

ATP

8.6(won by default)

7

Not enough data

Checkout Process

8.1(won by default)

7

Not enough data

Configuration Rules

7.9(won by default)

11

Not enough data

Contact & Account Management

8.8(won by default)

14

Not enough data

Customer Portal

8.0(won by default)

11

Not enough data

Field Service Booking

8.5(won by default)

8

Not enough data

Field Service Dispatch

8.3(won by default)

8

Not enough data

Product & Price List Management

8.7(won by default)

9

Not enough data

Product Catalog

8.8(won by default)

8

Not enough data

Promotions and Discounts

7.9(won by default)

7

Not enough data

Quote & Order Management

9.1(won by default)

9

Not enough data

Returns / Refunds

8.3(won by default)

7

Not enough data

Storefront Design Tools

8.3(won by default)

7

Not enough data

Territory & Quota Management

8.1(won by default)

7

Not enough data

Tickets

8.8(won by default)

7

Not enough data

Visual Configuration

8.7(won by default)

9

Not enough data

HR Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Integration

Breadth of Partner Applications

7.4(won by default)

9

Not enough data

Data Import and Export Tools

8.6(won by default)

14

Not enough data

Integration APIs

8.5(won by default)

13

Not enough data

Productivity Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Logistics

Centralized Inventory Database

9.0(won by default)

7

Not enough data

In Transit

8.8(won by default)

7

Not enough data

Inventory Forecasting

9.2(won by default)

8

Not enough data

Inventory Pricing and Costing

8.8(won by default)

8

Not enough data

Inventory Reporting

9.4(won by default)

8

Not enough data

Inventory Tracking / Ordering

9.4(won by default)

8

Not enough data

Picking Methods

7.9(won by default)

7

Not enough data

Picking Planning

8.6(won by default)

7

Not enough data

Receiving

9.0(won by default)

8

Not enough data

Shipping Options

9.0(won by default)

7

Not enough data

Manufacturing Planning

Not enough data

Not enough data

Platform

Customization

8.3(won by default)

14

Not enough data

Internationalization

8.7(won by default)

10

Not enough data

Output Document Generation

7.8(won by default)

12

Not enough data

Performance and Reliability

8.8(won by default)

13

Not enough data

User, Role, and Access Management

8.6(won by default)

15

Not enough data

Workflow Capability

8.3(won by default)

15

Not enough data

Mobile Access

Not enough data

Not enough data

Production

BOM

8.6(won by default)

6

Not enough data

Defects

8.1(won by default)

6

Not enough data

Identify Demand

8.6(won by default)

7

Not enough data

Inspections

8.3(won by default)

6

Not enough data

Manage Resources

9.2(won by default)

12

Not enough data

MPS

8.1(won by default)

7

Not enough data

MRP

8.1(won by default)

8

Not enough data

Production Plans

8.1(won by default)

8

Not enough data

Rework

8.6(won by default)

7

Not enough data

Shop Floor

8.0(won by default)

5

Not enough data

Waste

7.7(won by default)

5

Not enough data

WIP

8.3(won by default)

6

Not enough data

Reporting & Analytics

Custom Reporting

8.8(won by default)

17

Not enough data

Dashboards

8.8(won by default)

17

Not enough data

Integration

8.6(won by default)

16

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - ERP Systems

Decision Making

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Integrated Business Operations

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Bills of Material

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Business Intelligence

Not enough data

Not enough data

Professional Services Automation[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

8.1

156

Not enough data

Customer Management

Customer Profiles

8.4(won by default)

81

|

Verified

Not enough data

Sales

8.1(won by default)

85

|

Verified

Not enough data

Marketing

7.2(won by default)

63

|

Verified

Not enough data

Client Portal

8.0(won by default)

64

|

Verified

Not enough data

Project Management

Project Planning

8.6(won by default)

125

|

Verified

Not enough data

Project Tracking

8.8(won by default)

133

|

Verified

Not enough data

Resource Definition

8.6(won by default)

127

|

Verified

Not enough data

Resource Management

8.5(won by default)

135

|

Verified

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Accounting

Revenue Recognition

8.0(won by default)

93

|

Verified

Not enough data

Invoice Management

8.1(won by default)

71

|

Verified

Not enough data

Payments

8.2(won by default)

59

Not enough data

Project Accounting

8.5(won by default)

91

|

Verified

Not enough data

Budget Tracking

8.4(won by default)

105

|

Verified

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billable Items Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Portfolio Management

Portfolio Definition

8.3(won by default)

61

Not enough data

Portfolio Performance

8.2(won by default)

60

|

Verified

Not enough data

Risk

8.1(won by default)

75

Not enough data

Portfolio Mix

8.1(won by default)

54

|

Verified

Not enough data

Analytics

Forecasting

8.2(won by default)

103

|

Verified

Not enough data

Reporting

8.5(won by default)

128

|

Verified

Not enough data

KPIs

8.4(won by default)

95

|

Verified

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Administration

Standard Integrations

8.1(won by default)

95

|

Verified

Not enough data

Workflow

8.3(won by default)

114

|

Verified

Not enough data

Access Management

8.1(won by default)

102

|

Verified

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

APIs

8.3(won by default)

91

|

Verified

Not enough data

Internationalization

8.1(won by default)

71

|

Verified

Not enough data

Performance and Reliability

8.5(won by default)

117

|

Verified

Not enough data

Mobile

7.5(won by default)

72

|

Verified

Not enough data

Offline Access

7.2(won by default)

50

|

Verified

Not enough data

Generative AI

AI Text Generation

6.6(won by default)

15

Not enough data

AI Text Summarization

6.6(won by default)

15

Not enough data

Proposal Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Artificial Intelligence - Professional Services Automation

Predictive Forecasting

Not enough data

Not enough data

Smart task suggestions

Not enough data

Not enough data

Automated workflows

Not enough data

Not enough data

Agentic AI - Professional Services Automation

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Project Management[Hide 144 FeaturesShow 144 Features](javascript:void(0);)

Not enough data

Not enough data

Tasks

Creation & Assignment

Not enough data

Not enough data

Due Dates

Not enough data

Not enough data

Task Prioritization

Not enough data

Not enough data

To-Do Lists

Not enough data

Not enough data

Dependencies

Not enough data

Not enough data

Mass Updates

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Recurring Tasks

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Projects

Planning

Not enough data

Not enough data

Project Map

Not enough data

Not enough data

GANTT

Not enough data

Not enough data

Calendar View

Not enough data

Not enough data

Views

Not enough data

Not enough data

Project Budgeting

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Critical Path

Not enough data

Not enough data

Time & Expense

Not enough data

Not enough data

Methodologies

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Bug Tracking

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Sprint Planning

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Release Planning

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Multi-Department/Project

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Percent-Complete Tracking

Not enough data

Not enough data

Reporting/Project Tracking

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Traditional Methodologies

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Traditional Methodologies

Not enough data

Not enough data

Resource Management

Resource Definiton

Not enough data

Not enough data

Capacity

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Planning/Scheduling

Not enough data

Not enough data

Project Monitoring

Baselining / KPIs

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Project Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Additional Functionality

Backlog Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Retrospectives Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Supports Scrum

Not enough data

Not enough data

Team Management

Not enough data

Not enough data

Kanban Board

Not enough data

Not enough data

Request Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Charting

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Progress Reports

Not enough data

Not enough data

Budget Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

For IT Project Management

Not enough data

Not enough data

Product Roadmapping

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Testing/QA Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Web-based Deployment

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Remote Support

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Network Diagram

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Time Clock

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Daily Reports

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Roadmapping

Not enough data

Not enough data

Iteration Management

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Messaging

Not enough data

Not enough data

Customer Success[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Information

Customer Health Scores

Not enough data

Not enough data

Customer Monitoring

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Customer Segments

Not enough data

Not enough data

Product Engagement

Not enough data

Not enough data

Surveys

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Predictions

Churn Risk

Not enough data

Not enough data

Upsell Opportunities

Not enough data

Not enough data

Custom Triggers

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Platform

Reporting & Dashboards

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Workflow Capability

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Performance & Reliability

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Churn Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Account Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Revenue Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Customer Success

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

API

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Win/Loss Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Account Alerts

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud")](https://www.g2.com/products/certinia-ps-cloud/reviews)

Certinia PS Cloud

Small-Business(50 or fewer emp.)

11.7%

Mid-Market(51-1000 emp.)

52.4%

Enterprise(\> 1000 emp.)

35.8%

[![Dynamics 365 Project Operations](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d2f0a0ea98763ba63746cc59f2377be9/dynamics-365-project-service-automation.png "Dynamics 365 Project Operations")](https://www.g2.com/products/dynamics-365-project-operations/reviews)

Dynamics 365 Project Operations

Small-Business(50 or fewer emp.)

16.7%

Mid-Market(51-1000 emp.)

50.0%

Enterprise(\> 1000 emp.)

33.3%

Small-Business

(50 or fewer emp.)

11.7%

16.7%

Mid-Market

(51-1000 emp.)

52.4%

50.0%

Enterprise

(\> 1000 emp.)

35.8%

33.3%

Reviewers' Industry

[![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud")](https://www.g2.com/products/certinia-ps-cloud/reviews)
Certinia PS Cloud

Information Technology and Services

32.0%

Computer Software

26.6%

Management Consulting

6.5%

Financial Services

3.7%

Hospital & Health Care

3.3%

Other

28.0%

[![Dynamics 365 Project Operations](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d2f0a0ea98763ba63746cc59f2377be9/dynamics-365-project-service-automation.png "Dynamics 365 Project Operations")](https://www.g2.com/products/dynamics-365-project-operations/reviews)
Dynamics 365 Project Operations

Information Technology and Services

25.0%

Research

8.3%

Public Relations and Communications

8.3%

Marketing and Advertising

8.3%

Electrical/Electronic Manufacturing

8.3%

Other

41.7%

FAQs

## Certinia PS Cloud vs Microsoft Dynamics 365 Project Service Automation FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Certinia PS Cloud vs Microsoft Dynamics 365 Project Service Automation?

Certinia PS Cloud stands out for its higher G2 rating, larger review base, and stronger Quality of Support score compared to Microsoft Dynamics 365 Project Service Automation.

| [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) | [Microsoft Dynamics 365 Project Service Automation](https://www.g2.com/products/dynamics-365-project-operations/reviews) |
| --- | --- |
| 4.3/5 (674 reviews) | 4.0/5 (12 reviews) |
| — | — |
| 6.8 | — |
| 8.1 | 7.8 |
| Ease of Use (63 all-time mentions) | — |

### How do the pricing models of Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation compare?

Certinia PS Cloud is rated higher for value, with reviewers expressing more satisfaction with its pricing compared to Microsoft Dynamics 365 Project Service Automation.

- **Certinia PS Cloud:** In recent reviews, several reviewers note that while the platform is feature-dense and requires a Salesforce license, the value delivered through automation and integration justifies the investment.
- **Microsoft Dynamics 365 Project Service Automation:** Reviewers mention high pricing as a concern, with some noting that the cost can be a barrier for adoption.

### What are the best alternatives to Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation?

The top three alternatives to Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation are BigTime, Kantata Professional Services Cloud (formerly Mavenlink + Kimble), and Rocketlane.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) | 4.3/5 (674 reviews) | — | Feature-dense, requires Salesforce license | Ease of Use (63 all-time mentions) |
| [Microsoft Dynamics 365 Project Service Automation](https://www.g2.com/products/dynamics-365-project-operations/reviews) | 4.0/5 (12 reviews) | — | High pricing noted as a concern | — |
| [BigTime](https://www.g2.com/products/bigtime/reviews) | 4.5/5 (1770 reviews) | Small-Business | — | — |
| [Kantata Professional Services Cloud](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) | 4.2/5 (1572 reviews) | Mid-Market | — | — |
| [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) | 4.7/5 (863 reviews) | Mid-Market | — | — |

### Which Professional Services Automation features should I prioritize when comparing Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation?

Buyers should prioritize project management, resource management, reporting, integration capabilities, and ease of use when comparing Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation.

- **Project Management:** Certinia PS Cloud has 41 all-time mentions for project management; Microsoft Dynamics 365 Project Service Automation is cited for automating project processes in recent reviews.
- **Resource Management:** Certinia PS Cloud has 25 all-time mentions for resource management; Microsoft Dynamics 365 Project Service Automation is noted for resource allocation in recent reviews.
- **Reporting:** Certinia PS Cloud has 38 all-time mentions for reporting; Microsoft Dynamics 365 Project Service Automation is cited for reporting capabilities in recent reviews.
- **Integration Capabilities:** Certinia PS Cloud has 26 all-time mentions for integrations, especially with Salesforce; Microsoft Dynamics 365 Project Service Automation is noted for integration with Microsoft products and API-based integration in recent reviews.
- **Ease of Use:** Certinia PS Cloud has 63 all-time mentions for ease of use; Microsoft Dynamics 365 Project Service Automation is described as intuitive by some reviewers, but others note a learning curve.

### What are the pros and cons of Certinia PS Cloud vs Microsoft Dynamics 365 Project Service Automation?

Certinia PS Cloud's headline strength is its ease of use and Salesforce integration, while Microsoft Dynamics 365 Project Service Automation is recognized for its project automation and integration with Microsoft products.

- **Certinia PS Cloud strengths:** Ease of use (63 all-time mentions), project management (41), reporting (38), user-friendly interface (36), Salesforce integration (29), resource management (25), automation (19), and customer support (20).
- **Certinia PS Cloud trade-offs:** Learning curve (28 all-time mentions), complex usability (20), feature density requiring dedicated setup, and higher cost due to Salesforce license requirements.
- **Microsoft Dynamics 365 Project Service Automation strengths:** Project automation, integration with Microsoft products, resource allocation, and reporting capabilities cited in recent reviews.
- **Microsoft Dynamics 365 Project Service Automation trade-offs:** High pricing, less intuitive interface, learning curve, and occasional instability or crashes noted in recent reviews.

### Is Certinia PS Cloud or Microsoft Dynamics 365 Project Service Automation better for small businesses?

BigTime is the top-ranked alternative for small businesses, but among Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation, Certinia PS Cloud is more frequently cited for its configurability and scalability across company sizes.

- **Certinia PS Cloud:** No explicit small-business segment share, but reviewers highlight its configurability for small, medium, and large organizations, and its ability to bridge gaps between startups and larger enterprises.
- **Microsoft Dynamics 365 Project Service Automation:** No explicit small-business segment share, and reviewers note a steep learning curve and high pricing, which may be less favorable for small businesses.

### Which Professional Services Automation platform has better integrations?

Certinia PS Cloud is favored for integrations, especially with Salesforce, according to reviewer sentiment and all-time mention counts.

- **Certinia PS Cloud:** 26 all-time mentions for integrations, with frequent praise for Salesforce integration and the ability to connect with other tools in the Salesforce ecosystem.
- **Microsoft Dynamics 365 Project Service Automation:** Reviewers cite integration with Microsoft products and API-based integration, but without a publishable all-time mention count.

### How do Certinia PS Cloud and Microsoft Dynamics 365 Project Service Automation compare on customer support?

Certinia PS Cloud has a higher Quality of Support score (8.1) than Microsoft Dynamics 365 Project Service Automation (7.8), indicating a stronger support experience.

- **Certinia PS Cloud:** Reviewers frequently mention responsive and knowledgeable customer support, with 20 all-time mentions for customer support and 21 for customer service.
- **Microsoft Dynamics 365 Project Service Automation:** Reviewers note that support is generally good but sometimes lacks direct, live technical service, with some citing delays and less intuitive support channels.

### Which is easier to implement, Certinia PS Cloud or Microsoft Dynamics 365 Project Service Automation?

Certinia PS Cloud has an Ease of Setup score of 6.8, while Microsoft Dynamics 365 Project Service Automation does not have a published score, so Certinia PS Cloud is the only product with a quantifiable implementation experience.

- **Certinia PS Cloud:** Reviewers describe the setup as complex and feature-dense, often requiring a dedicated team, but also note that the platform is configurable and scalable once implemented. Several reviews mention a learning curve and the need for patience during onboarding.
- **Microsoft Dynamics 365 Project Service Automation:** Reviewers mention a learning curve and the need for training, with some describing the setup as robust but potentially overwhelming for new users.

Alternatives

**Certinia PS Cloud Alternatives**

 ![BigTime](https://images.g2crowd.com/uploads/product/hd_favicon/884ed97cdeee74de7e2af7115e09c500/bigtime.svg "BigTime")

[
BigTime
](/products/bigtime/reviews)

 ![Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://images.g2crowd.com/uploads/product/hd_favicon/181e144a81f469ec182ad6517b02ec00/kantata-professional-services-automation-formerly-mavenlink-kimble.svg "Kantata Professional Services Automation (formerly Mavenlink+ Kimble)")

[
Kantata Professional...
](/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews)

 ![Rocketlane](https://images.g2crowd.com/uploads/product/hd_favicon/60f9458476e7d2446d008ab78d96c7b6/rocketlane-corp.svg "Rocketlane")

[
Rocketlane
](/products/rocketlane-corp/reviews)

 ![Accelo](https://images.g2crowd.com/uploads/product/hd_favicon/60589c683a177a3488b0a63b39ead36d/accelo%282%29.svg "Accelo")

[
Accelo
](/products/accelo/reviews)

**Dynamics 365 Project Operations Alternatives**

 ![Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://images.g2crowd.com/uploads/product/hd_favicon/181e144a81f469ec182ad6517b02ec00/kantata-professional-services-automation-formerly-mavenlink-kimble.svg "Kantata Professional Services Automation (formerly Mavenlink+ Kimble)")

[
Kantata Professional...
](/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews)

 ![SuiteProjects Pro](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/suiteprojects-pro.svg "SuiteProjects Pro")

[
SuiteProjects Pro
](/products/suiteprojects-pro/reviews)

 ![SAP Cloud ERP (SAP S/4HANA Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/edf2d15ffc689390deffd10a34a9fc03/sap-cloud-erp-sap-s-4hana-cloud.svg "SAP Cloud ERP (SAP S/4HANA Cloud)")

[
SAP Cloud ERP (SAP S/4HANA Cloud)
](/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)

 ![Deltek Vantagepoint](https://images.g2crowd.com/uploads/product/hd_favicon/82d03d18d3ebdf66228a5bf8d2aca965/deltek-vantagepoint.svg "Deltek Vantagepoint")

[
Deltek Vantagepoint
](/products/deltek-vantagepoint/reviews)

## Certinia PS Cloud vs Dynamics 365 Project Operations

- Reviewers felt that Dynamics 365 Project Operations meets the needs of their business better than Certinia PS Cloud.
- When comparing quality of ongoing product support, reviewers felt that Certinia PS Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Certinia PS Cloud over Dynamics 365 Project Operations.